UNIVERSITY OF TENAGA NASIONAL

MUADZAM, SHAH PAHANG

ENTREPRENEURSHIP DEVELOPMENT

INTERNSHIP REPORT

PREPARED BY:

MUHAMMAD IKHWAN BIN SUBRI

ED 084577

901008-08-6549

INTERNSHIP DATE & DURATION:

4 FEBRUARY – 28 MARCH 2013

(2 MONTH)

ACKNOWLEDGEMENT

Thank God for His kindness so that I can complete this industrial training report. Over

the past two month’s industrial training, I have gained variety of experience and skills.

Before this my knowledge more to theory, but after this industrial training my practical

knowledge have improved and can make supplies for my next career field. All of the

information about my industrial training and the work I have done for the past 8 weeks

at Inland Security Services Sdn.Bhd I have loaded in this report.

I would like to take this opportunity to thank my employer, Mr. Joriemi Ahmad and all

UNITEN lecturers that have support me from behind such as Ms.Fadzilah Embung, Ms.

Nor Razuana and other judge who has provided guidance and criticism during my

industrial training in this company. My thanks also go to Inland Security Services

Sdn .Bhd staff, which has received me well and treat accordingly.

Finally, my thanks and appreciation for mom and dearest father who have sacrificed

much, either in terms of time, sweat and money to ensure that I succeed in life,

particularly in terms of education. Thank you also for my expert family, friends and all

those who engaged in the provision of this industrial training report, as there is directly

or indirectly. Hopefully this industry training report can benefit me and also UNITEN

people as a whole.

1. INTRODUCTION TO INDUSTRIAL TRAINING

For every student in University of Tenaga Nasional, industrial training is a must before

graduating. Within 2 or 3 month proceeding in practical under government or private

organization, the student will be expose to the service line environment and real working

life situations and it is different compare than a student life in UNITEN. For each of

student it is compulsory to past an industrial training module before graduate. An

industrial training will make a student able to learn of patience, confidence and will

accept all valuable comment for self improvement or development in future.

2. INDUSTRIAL TRAINING OBJECTIVES

1. Expose of student for real working life condition.

2. Student will be able to form of spirit of teamwork and good relationships.

3. To increase of knowledge and skills during a work.

4. Student will be able for give a comments or opinions with a brave and

confidently.

5. To increase of self confident.

6. Stipulated to conferring a degree.

7. Increase spirit of trust and full responsibilities as an employee.

3. IMPORTANCE OF INDUSTRIAL TRAINING

1. Will be able to work as teamwork and builds the good relationships.

2. To teach a particular person skill of type of behavior through practice and

instruction in a real working condition and equipment.

3. Expose trainee to the various aspect of industrial practices and ethics.

4. Provide trainee with a job experience and how to handle organization daily task

and equipment efficiently.

5. To prepare them to enter working life since the job market nowadays demanded

competent and skillful employees.

6. Developing a sense of responsibility towards society.

7. Developing personality & communication skills for future.

8. Enabling to execute more informed judgments and accepting responsibility for it.

9. Understanding the formal and informal relationships in an industrial organization

so as to promote favorable human relations and teamwork.

10.Understanding real life situations in industrial organizations and their related

environments and accelerating the learning process of how knowledge

could be used in a realistic way.

11.Learning accepted service line practice in industry.

4. INLAND SECURITY SERVICES SDN.BHD

Inland Security management philosophy is based on responsibility and mutual respect.

People come to Inland Security because Inland created an environment that

encourages creativity and achievement. Inland Security aims at becoming the leader in

customer service. The mainstay of their strategy will be to offer a level of client focus

that is superior to that offered by their competitors. To help achieve this objective, Inland

Security employs highly motivated and experienced employees that work as a team and

share in the commitment, responsibility, motivation and discipline required to achieve

their vision. As a part of attracting these special individuals they build a culture that

promotes both uniqueness and a bias for action. While being realistic in setting goals

and expectations, Inland Security remains dedicated and supportive to its employees as

they are the key elements in maintaining their commitment to their clients.

Inland goal is to:

Always provide consistent, reliable and professional services to all their clients.

Strive to maintain 100% client satisfaction 100% of the time.

Create long term sustainability by focusing on improving their performance.

Their number one priority is for the safety of all their employees, clients and client's representatives.

Always employ professional, attentive, trustworthy, honest and confident Security Officers.PO: 16700

Inland Security is perfectly positioned to help you meet the growing concerns of their

customers and employees. Satisfying customers takes efficient, responsive and

professional services. Inland Security has surpassed the competition by offering

professional services to all their clients. At Inland Security they believe that each client

contributes directly to the growth and success of the company. They understand that

professional relationships have to be earned and easier understood when everyone is

aware of the culture and values of the organization. Inland security services were

established on year 2002 is also register with the PPKKM. They have served institutions

like as a consultant for security, at manufacturing industries, condominiums,

apartments, semi-factories, shopping centers, departmental stores, office blocks,

financial institutions, nightclubs, disco pubs, hotel & resort, bank etc. They are total

solution and service provider organization and you will receive objective advice on

security-related matters such as fire fighting and robbery or theft.

Inland Logo:

A. Name of Director :

1.Sarban Singh S / O Bachan Singh

2.Iderjit Singh a / l S. Karnail Singh

3.Fouziah daughter of Tajuddin

4.Noorhazliana Siti bint Abu Bakr

B.Name of Shareholders:

1.Fouziah daughter of Tajuddin

2.Noorhazliana Siti binti Abu Bakar

3.Sarban Singh S / O Bachan Singh

C.Address and Contact:

Inland Security Services Sdn Bhd

No.17-2, Block B, Jalan Medan

Selayang 1, Medan Selayang

68100 Batu Caves, Selangor

Tel: 03-61885524 Fax No: 03-61885554

Email: insssb@yahoo.com

5. Use of Technology

· Type of office software is used by the organization is Office Software 2000,Guard

Watchman Clock and etc.

· Office equipment available in the organization is facsimile machine, photostat

machine, computer and walkie talkie.

· The purpose of the office equipment such as facsimile machine is to send document to

another organization if there is any quotation needed. Apart from that facsimile

machine also is to send any information needed. While photostat machine is to

photocopy any document such as report or form. Computer is for networking. The

entire computer in the organization is link to one and another so that the organization

can send and receive e – mail from the headquarter. While, walkie talkie is one of the

main equipment use for the guard so that communication between guard will be

easier and the guard don’t have to rush from one place to another.

6. Record Management

Record management system in Inland department and organization is based on computer and manual log book.