University of

WarsawThe Office for Quality of Education

11th of December 200811th of December 2008

TTHEHE QUALITYQUALITY OFOF EDUCATION ASSURANCE EDUCATION ASSURANCE

ANDAND ENHANCEMENT ENHANCEMENT SYSTEMSYSTEM

AT THE UNIVERSITY OF WARSAWAT THE UNIVERSITY OF WARSAW

The quality of education assurance and enhancement

system at the University of Warsaw (UW) is built with

the observance of the autonomy and specific

character of the University units, on the basis of their positive experience in the

quality of education assurance, as well as in the conviction that high quality

is strengthened by self – evaluation, dialogue,

cooperation, support and popularisation of the best

and most effective solutions.

The University of Warsaw Senate Resolution No. 240 of

20 June 2007

THE QUALITY OF EDUCATION THE QUALITY OF EDUCATION ASSURANCE AND ENHANCEMENT ASSURANCE AND ENHANCEMENT SYSTEM AT THE UNIVERSITY OF SYSTEM AT THE UNIVERSITY OF

WARSAWWARSAW

THE QUALITY OF EDUCATION THE QUALITY OF EDUCATION ASSURANCE AND ENHANCEMENT ASSURANCE AND ENHANCEMENT SYSTEM AT THE UNIVERSITY OF SYSTEM AT THE UNIVERSITY OF

WARSAWWARSAW

Normative Acts

The University of Warsaw Senate Resolution No. 240 of 20 June, 2007 on the quality of education assurance and enhancement system at the University of Warsaw

The University of Warsaw Senate Resolution No. 241 of 20 June, 2007 on surveys at the University of Warsaw

Rector’s Regulation No. 12 of 7 May, 2008 on detailed rules and mode of conducting surveys as well as on formulating and disclosing survey’s results

THE QUALITY OF EDUCATION THE QUALITY OF EDUCATION ASSURANCE AND ENHANCEMENT ASSURANCE AND ENHANCEMENT SYSTEM AT THE UNIVERSITY OF SYSTEM AT THE UNIVERSITY OF

WARSAWWARSAW

The quality of education assurance and enhancement system at the University of Warsaw

includes:

The University Team for Quality of Education Assurance (UTQEA)The Faculty Teams for Quality of Education Assurance (FTQEA)Teams for Quality of Education Assurance in other organisational units at UW

Rector’s Plenipotentiary for Quality of EducationThe Office for Quality of EducationThe Section for Evaluation of Quality of Education

THE UNIVERSITY TEAM FOR QUALITY THE UNIVERSITY TEAM FOR QUALITY OF EDUCATION ASSURANCE (UTQAE)OF EDUCATION ASSURANCE (UTQAE)

Rector’s Plenipotentiary for Quality of Education – the chairman of the UTQEA

Nine academic teachers from UW didactic units

One representative of PhD students

Two representatives of students

Members of the University Team for Quality of Education Assurance (UTQAE) are elected by the Rector of the University of Warsaw for a term of office specified for University bodies. The UTQAE includes:

THE UNIVERSITY TEAM FOR QUALITY THE UNIVERSITY TEAM FOR QUALITY OF EDUCATION ASSURANCE (UTQAE)OF EDUCATION ASSURANCE (UTQAE)

The main areas in which the UTQEA undertakes actions for assurance and enhancement of

education quality at the UW include:

policy specifying the aims and strategy of the assurance and enhancement of education qualityprocedures of the assurance of education qualityprinciples of assessing students (including PhD students)principles of the assurance of academic didactic staff qualityprinciples of reviewing and improving the quality of didactic resources and measures of support for studentsprinciples of collecting, analysing and publication of the information regarding the quality of education at the University of Warsaw

INTERNAL EVALUATION OF QUALITY INTERNAL EVALUATION OF QUALITY OF EDUCATION AT THE UNIVERSITY OF EDUCATION AT THE UNIVERSITY

OWARSAWOWARSAW

1.The UTQEA prepares the forms for the reports on self evaluation to be executed by the university didactic units. The team sets also the fixed term to complete the self - assessments as well as provide the didactic units with the benchmarks for quality evaluation

2.The university didactic units have to prepare the reports on self – evaluation, which are submitted to the UTQEA afterwards

INTERNAL EVALUATION OF QUALITY INTERNAL EVALUATION OF QUALITY OF EDUACTION AT THE UNIVERSITY OF OF EDUACTION AT THE UNIVERSITY OF

WARSAWWARSAW

3. The UTQEA prepares its own report on the education quality at

the UW. The report includes:

the analysis of self - evaluation reports submitted by the university didactic unitsthe results of university surveys concerning the conditions of education at the UWthe motions and propositions concerning education quality at the UW as well as recommendations regarding the popularisation of the examples of good practices in the field of education quality

4.The report prepared by the UTQEA is presented to the Rector of the UW

FACULTY TEAMS FOR QUALITY OF FACULTY TEAMS FOR QUALITY OF EDUCATION ASSURANCE (FTQEA)EDUCATION ASSURANCE (FTQEA)

The Faculty Teams for Quality of Education Assurance (FTQEA) act on the level of didactic units.

They undertake actions for the assurance and enhancement of quality of education in the particular didactic units.

The main function the Teams perform is to advise the Head of the unit and recommend them regarding the course of actions to be taken.

Members of each of the FTQEA include: the chairman, the representative of the academic teachers at the didactic unit, the representative of the PhD students from the didactic unit and the representative of the students from the didactic unit.

INTERNAL EVALUATION OF QUALITY INTERNAL EVALUATION OF QUALITY OF EDUCATION OF EDUCATION

(SELF – ASSESSMENTS IN THE DIDACTIC (SELF – ASSESSMENTS IN THE DIDACTIC UNITS)UNITS)

a) the results of student surveys about their feedback on:• the organisational side of the classes• the clarity of requirements and objectivity of assessment• the manner of conducting the classes • the attitude of academic teachers towards students

(including PhD students) and their availability during duty hours

• general evaluation of the classes

1.The FTQEA receive the forms for reports on self –

evaluation as well as the guidelines from the UTQEA

2.The FTQEA prepare the reports on self – evaluation, which include:

INTERNAL EVALUATION OF QUALITYINTERNAL EVALUATION OF QUALITY (SELF – ASSESSMENTS IN THE DIDACTIC (SELF – ASSESSMENTS IN THE DIDACTIC

UNITS)UNITS)

b) strengths and weaknesses of the didactic unit c) plans and schedule of actions aiming for the

elimination of undesired phenomena and the eradication of shortcomings. The plans may also refer to quality of education enhancement

3.The reports on self – evaluation are

submitted to the UTQEA

4.The self – evaluation reports are disclosed and published on the University website as well on websites of each didactic unit

THE OFFICE FOR QUALITY OF THE OFFICE FOR QUALITY OF EDUCATIONEDUCATION

The main task of the Office for Quality of Education is to support and coordinate the operation of the education assurance and enhancement system at the University of Warsaw by:

a) supporting the Rector’s Plenipotentiary for Quality of Education in his actions of conceptual and organisational character

b) assistsing the Plenipotentiary in collecting and processing information concerning the implementation of the system as well as cooperation with the UW didactic units within the implementation of the system.

c) coordination of ventures aiming at the assurance and enhancement of quality of education at the UW

THE OFFICE FOR QUALITY OF THE OFFICE FOR QUALITY OF EDUCATIONEDUCATION

The other tasks of the Office for Quality of Education:

monitoring of the experiences of Polish and foreign higher education institutions in the field of education quality providing the students and University employees with information concerning the subject matter of education quality in higher education in Poland and abroadthe care for coherent information policy regarding the issues of education quality at the UWorganisation of trainings and seminars concerning the issues of education qualityconsultation and advisory actions within techniques, methods and procedures of quality assurance

THE OFFICE FOR QUALITY OF THE OFFICE FOR QUALITY OF EDUCATIONEDUCATION

In order to perform its tasks, the Office for Quality of Education cooperates with the following units:

Office for the Implementation of Bologna Process

Office for Students Affairs

Recruitment Office

University of Warsaw Office of Career Services

International Relations Office

Promotion Office

THE SECTION FOR EVALUATION THE SECTION FOR EVALUATION OF QUALITY OF EDUCATIONOF QUALITY OF EDUCATION

The Section for Evaluation of Quality of Education constitutes one of the most significant elements of the quality of education assurance and enhancement system at the University of Warsaw. Its main task is to conduct systematic research on the conditions of education at the UW as well as recommend actions for the improvement of the quality of education.

The subjects of research conducted by the Section for Evaluation of Quality of Education are:

Conditions of education at the UWOpinions on quality and conditions of education at the UW

THE SECTION FOR EVALUATION THE SECTION FOR EVALUATION OF QUALITY OF EDUCATIONOF QUALITY OF EDUCATION

Conditions of education at the UW

The description of conditions of education at the UW done by the Section for Evaluation of Quality of Education includes:

analysis of the needs of the University as well as didactic units, which are connected with the didactics and quality of education

description of didactics at the UW

description of actions undertaken at the UW for the improvement of education quality

The Section for Evaluation of Quality of Education conducts systematic analyses of changes occurring in these areas.

THE SECTION FOR EVALUATION THE SECTION FOR EVALUATION OF QUALITY OF EDUCATIONOF QUALITY OF EDUCATION

Opinions on quality and conditions of education at the UW

The basic conclusions concerning the quality of education at the University of Warsaw are prepared by the Section for Evaluation of Quality of Education basing on of the results of university surveys which will be conducted in electronic form among the following groups:

academic communitya) present students of the first – cycle and the second – cycle studies, PhD students, non – enrolled students of postgraduate studiesb) research and teaching staffc) administrative staff

prospective students and the UW graduates

employers, media as well as other opinions on education at the UW (e.g. evaluations provided by outside sources, the State Accreditation Committee, etc.)

THE SECTION FOR EVALUATION THE SECTION FOR EVALUATION OF QUALITY OF EDUCATIONOF QUALITY OF EDUCATION

First University Student Survey

In the period of May-September 2008 the Section for Evaluation of Quality of Education carried out the first University student survey. The survey was anonymous, voluntary and conducted in electronic form.

The report on survey results was completed at the end of November 2008. After Rector’s acceptance the report will be eventually fully disclosed and published.

Approximately 13 000 students responded to the survey (1/4 overall university student community)

THE OFFICE FOR QUALITY OF THE OFFICE FOR QUALITY OF EDUCATIONEDUCATION

The Office for Quality of Education uses the results of research on quality of education for effective cooperation with the UW didactic units in the enhancement of the quality of education assurance system. The system enhancement is assisted by, among others, popularization of the results of research on education quality and promotion of good practices connected with the quality of education at the University of Warsaw.

THE OFFICE FOR QUALITY OF THE OFFICE FOR QUALITY OF EDUCATIONEDUCATION

CONTACT DETAILS:

Rector’s Plenipotentiary for Quality of Education: Professor Pawel Stępień

Head of the Office for Quality of Education: Agata Wroczyńska, M.A.

Website: www.bjk.uw.edu.plEmail: bjk@uw.edu.pl

Tel.: (+48) 22 55 24 072Fax: (+48) 22 55 24 071

Address: University of Warsaw, The Office for Quality of EducationKarowa Street 18/203; 00-324 Warsaw; Poland

THANK YOU FOR YOUR THANK YOU FOR YOUR ATTENTIONATTENTION

All pictures in the presentation belong to Promotion Office at the UW