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University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems Brad Greer, Manager, Unix Engineering Jim Blankenship, Lead, Windows Engineering Eric Horst, Lead, Unix Engineering James Morris, Lead, Windows Engineering

University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

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Page 1: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

University of WashingtonWindows and Unix Servers

IEEAF – RENU Network Design Workshop

Seattle - 30 Nov 2007

Lori Stevens, Director, Distributed SystemsBrad Greer, Manager, Unix Engineering

Jim Blankenship, Lead, Windows EngineeringEric Horst, Lead, Unix Engineering

James Morris, Lead, Windows Engineering

Page 2: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Agenda

OS Independent Management Items Unix Server Management Overview Windows Server Management Overview Other Topics / Discussion

Page 3: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

OS Independent Items

Customers – Business Applications, Infrastructure services, Managed Servers

3 service recovery models: next business day 24x7 High Availability / Business resumption

Design and Architecture Assistance Policies -- UW System and Data Security

Page 4: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

OS Independent Items

Hardware Selection and Procurement Majority x86. Dell and IBM. Most low end servers. Database, virtualization, cluster

systems larger. Remedy ARS system used for inventory Dell DRAC and IBM RSA for remote mgmt/reboots Avocent KVM console servers

4 Data Center locations 24 hour computer operations staff green computing

Networking: front door, back door, management, storage (fiber channel)

Page 5: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

OS Independent Items

Backups – IBM Tivoli Storage Manager (TSM). Off Site Replication, Encryption

DNS and Time Services (NTP) UW Certificate Server Trouble Ticket System

Request Tracker Remedy ARS

Page 6: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Unix Servers

Chassis: 500 production, 100 development VMWare – 24. considering XEN. OS: Red Hat Linux 3 and 5. AIX 5. Configuration management :

Dev, Test, Eval, Production Environments Designed for Clustering and Scaling Wide KickStart for OS installs Software installs/maintenance using UW Tools

Page 7: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Unix Servers

Clusters Round robin and load-based DNS Migrate/balance accounts across storage

pools instead of large storage pool Account Provisioning

Subscriptions/expirations middleware Groups Manual

Page 8: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Unix Servers

Security MIT Keberos V SecurID Logging – both local and centralized

Page 9: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Unix Servers

System and Service Monitoring UW developed software (Pilot, Argus, Dash) Plan to integrate with network monitoring and

application monitoring to provide single status display.

Evaluating Nagios.

Page 10: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Windows Servers

Chassis: 132 production, 202 test & development VMWare – 4 servers running multiple instances OS: Windows 2000 and 2003 Configuration management :

Build Process.

Page 11: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Windows Servers

Clusters IBM Websphere Load Balancer for Web Microsoft Clustering for SQL

Account Provisioning Subscriptions/expirations middleware Groups Manual

Page 12: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Windows Servers

Security Three Windows Domains Logging – both local and centralized

Page 13: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

Windows Servers

System and Service Monitoring UW developed software - Argus IBM Director. Microsoft MOM Scripts for monitoring web applications

Page 14: University of Washington Windows and Unix Servers IEEAF – RENU Network Design Workshop Seattle - 30 Nov 2007 Lori Stevens, Director, Distributed Systems

ARS tickets (approx 750 systems)