16
Unlocking breakthroughs that lead clients to a re-imagined future.

Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

Unlocking breakthroughsthat lead clients to a re-imagined future.

Page 2: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

The future is hereYour world is being rocked by extreme forces of change.Regardless of the industry you operate in you are faced with political instability, changing demographics and the models of talent utilisation, digital disruption, an empowered consumer that is changing how they own and use assets, an abundance of data but a dearth of quality insights.

Add to that the pressure to contain costs and become more competitive in an economy where small market entries are more agile around meeting customer needs more competitively, a lagging governance & regulatory environment and stakeholders putting purpose before profit.

2

It’s a tough terrain to navigate on your own.

You are here

IncreasingRegulation &Governance

DynamicDigital

Disruption

Driving Growth

Amid CostContainment

HumanCapital &

LeadershipChallenges

Page 3: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

The Johannesburg & Cape Town Deloitte Greenhouses are two of over 40 spaces in the global Deloitte member firm network. Check out the other spaces here: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/deloitte-greenhouse-overview.html

Global overview

3

Page 4: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

4

The LabFormula

EnvironmentWe take you out of the ordinary and into a consciously designed environment • Dynamic room

configurations • Immersive audio visuals • Holistic sensory activation • Collaborative technologies.

ApproachWe tie it together with an approach designed to produce moments of impact • Define the purpose • Engage multiple perspectives

• Frame the issues • Set the scene • Make it an experience.

ContentWe assemble the right mix of high-tech and high-touch ingredients • Professional facilitation • Design thinking • Collaboration tools and techniques • Deloitte GreenhouseTM IP • Proprietary experiential engagement research and insights

• Deep business and industry expertise.

1

2

3

Page 5: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

5

Deloitte Greenhouse™ spaces are consciously designed to help shift perspectives and optimise exploration.

Dynamic room configurationsConfigurable spaces and furniture are designed to activate creativity, encourage “unusual interactions” and promote real-time adaption to session dynamics.

Emerging technologiesTechnological innovations are made tangible through displays or prototypes and product samples, from 3D printers to wearable technologies.

Immersive visualsFrom interactive smart boards to gallery-style displays, we create an environment that brings your challenges, and opportunities, to life all around you.

Holistic sensory activationWe take cues from scientific research which suggests that people are most productive, and experiences most memorable, when all senses are engaged - not only sight but also sound, touch, taste and even smell.

Environment1

Page 6: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

6

We thoughtfully assemble a mix of high-tech and high-touch ingredients to suit your specific challenge.

Professional facilitationFacilitators are trained in the art of engagement, intervention, ideation, and alignment, freeing you up to listen and participate in the discussion.

Design thinkingThe design thinking process integrates empathy, divergent and convergent ideation, and prototyping to yield greater insights and options for problem-solving.

Analytics + insightsHands-on access to analytics tools and application to specific, analogous business issues demonstrate the role data can play in understanding and tackling your challenges.

Collaboration tools + techniquesInteractive smart boards and collaboration software combine with behavioral techniques to get the most out of visioning conversations, brainstorming, and decision-making.

Tested framework and IPProductive thinking is promoted through structures such as frames, starter sets, tools and case studies built on empirical data, research, and conversations with industry and subject-matter experts.

Content2

Page 7: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

7

Approach3

Define your purposeFirst, develop a clear vision of what kinds of insights and outcomes you want. Then, build all aspects of the session to serve this purpose - with nothing extraneous added. That’s the essence of great designs.

Frame the issuesA successful strategic conversation requires content that leads to creative problem-solving, not information overload. Identifying a few key frameworks greatly accelerates the dialogue.

Engage multiple perspectivesFinding novel solutions to complex challenges requires more than the usual suspects working together in the usual ways. Different perspectives help imagine new possibilities.

Set the sceneIt’s not just the space, it’s how you use it, providing strong visuals to help participants see the same insights at the same time and branding the session with a key, memorable theme.

Make it an experienceGreat conversations balance the need for structure and open space, action and reflection. They call on passion and emotions as well as analytics and strategic reasoning to create a true moment of impact: a memorable experience that motivates action.

We design conversations that provide clarity, commitment, and collective courage to break away from the status quo.

Page 8: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

8

Page 9: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

9

Deloitte Greenhouses are specially designed to bring Deloitte

and client teams together to accelerate insight-rich decision-making and deliver

faster, better outcomes to adaptive challenges and opportunities.

Our unique Greenhouse experience combines a specially designed physical environment with creative facilitation tools and techniques and leading edge

technologies to help you function in a rapidly changing

environment.

Some key offerings to address the major challenges and opportunities that you face:

Custom Labs

Innovation Labs

Strategy Labs

Relationship Labs

Page 10: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

10

Custom Laboverview What is the need?

You are facing a challenge that doesn’t fit the box of existing frameworks, techniques and processes. Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods of strategy and analysis don’t seem to work. You can’t even clearly define the issue. That’s because the challenge is a wicked one.

How does it work?

The Custom Lab is a dynamic interactive workshop that challenges teams to tap into their creativity and innovation to solve complex and unusual business challenges.

• The process is designed to shift the team’s thinking away from everyday conventions and to engage with the techniques, tools and processes of the most successful innovators.

• Using the principles and the techniques of design, the power of collaboration and open source, and the tools of visual analytics, you will craft a simple and unique solution to your wicked problem.

Outcomes:

• A simple and unique solution to your problem.

• Outcomes are based on client objectives.

Page 11: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

11

Innovation Lab overview

What is the need?

The world isn’t getting any simpler. How will you navigate the complexity?

How does it work?

“The whole of the organisation should participate in something like this…It was simple and mind shifting.”

– Senior Executive at a large South Africa financial services organisation.

Innovation Labs use a range of creative facilitation tools and techniques to:

• Identify new approaches for growth and where to capitalise on market opportunities quickly

• Reduce time to market to stay competitive

• Demonstrate how innovation can be broken down into ‘baby steps’ and made less risky/scary against an innovation challenge.

Outcomes:

• A new way of thinking, speaking & behaving to encourage innovation

• Clear direction on a new product, process or system

• Outcomes are based on client objectives.

Page 12: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

12

What is the need?

Your ideas are getting stale. How can you spark new thinking?

How does it work?

Strategy Lab overview

Strategy Labs use a range of creative facilitation tools and techniques to:

• Break through the organisational silos by allowing people time and space to connect and network

• Understand how decisions, taken together, shape and reinforce your organisation’s strategy

• Align around where the organisation is headed, identify critical trends, and prioritise strategic choices.

Outcomes:

• A collaborative strategy for your business, function or product with a view on implementation

• Outcomes are based on client objectives.

“Thank you for helping us accomplish what would normally take 2-3 days, in less than 1 days’ time. This is by far the best strategic planning session I’ve attended“

– Board Member, Managing Director at a technology, media and telecommunications organisation.

Page 13: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

13

Relationship Laboverview What is the need?

Your bottom line depends on people. How can you better relate?

How does it work?

Relationship Labs use a range of creative facilitation tools and techniques to:

• Help teams build actionable plans to sustain their energy and what is essential for them to perform • Help people to understand others by observing

behavioural clues, and then adapting one’s style to engage effectively both one-on-one and in teams

• Highlight specific performance objectives of the group, and plan how to leverage the diverse strengths of the team to meet their goals.

Outcomes:

• Radically improved ways of working in teams or groups • An understanding and appreciation of the diversity of the group and how to leverage it for success • Outcomes are based on client objectives.

“Feels great to step out for a moment and expand our views…All these bright people in one room, sharing ideas, creates an enormous boost of energy”

Senior Executive at a large logistics organisation.

Page 14: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods
Page 15: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

Book a tour, a workshop or just come and have a conversation about the future…

15

Get in Touch

To Airport

To V&A W

aterfront

Somerset Road

Napier Street

Buitengr

acht S

treet

Helen Suzm

an Boulevard

Bree S

treet

Loop

Stre

et

To Green Point

To Ta

ble M

ountain

CTICC

The Westin

N1

N1

Cape Quarter

Walter Sisulu Avenue

N3

M1

N1

M1

A

C

N1

EngenGarage

Shops

Wes

tern

Ser

vice

Roa

d

Woodlands DriveLinc

oln

Clos

e

(R55

)W

oodm

ead

Dri

ve

Woo

dlan

ds D

rive

To Roodepoort

To Bedfordview& Germiston

To

Mid

rand

/Pr

etor

ia

THEWOODLANDSOFFICE PARK

Woo

dmea

dO

ff-r

amp

Kelvin/Woodmead

Off-ramp

Kelvin Drive

Kelvin Drive

To

Johannesburg

MacDonalds

EngenGarage

Makro

M1

The WoodlandsEntrances A- Northgate B- Westgate C- Eastgate

N1

Buccleuch Interchange

B

Building 33

Greenhouse Johannesburg map Deloitte Greenhouse™ JohannesburgGround Floor, Building 33, North Gate, The Woodlands Office Park, 20 Woodlands Drive, Woodmead, [email protected]

Greenhouse Cape Town map Deloitte Greenhouse™ Cape TownFirst Floor, Cape Quarter, 27 Somerset Road, Green Point, Cape [email protected]

Page 16: Unlocking breakthroughs that lead clients to a re-imagined ... · Data is either missing or unreliable, the conditions and the requirements are constantly changing, and known methods

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms, and their related entities. DTTL (also referred to as "Deloitte Global") and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.

Deloitte is a leading global provider of audit and assurance, consulting, financialadvisory, risk advisory, tax and related services. Our network of member firms in more than 150 countries serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 264,000 people make an impact that mattersat www.deloitte.com.

This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this communication.

© 2019. For information, contact Deloitte Touche Tohmatsu Limited.

Designed and produced by Creative Services at Deloitte, Johannesburg. (815571/Ant)