UNVENTED (VENT-FREE) CATALYTIC PROPANE/LP GAS FIREPLACE€¦ · 2 104637 UNVENTED PROPANE/LP GAS FIREPLACE ® 1. This appliance is only for use with the type of gas indicated on the

Save this manual for future reference.

WARNING: If the information in this manual is notfollowed exactly, a fire or explosion may result causingproperty damage, personal injury, or loss of life.

— Do not store or use gasoline or other flammablevapors and liquids in the vicinity of this or any otherappliance.

— WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.• Do not touch any electrical switch; do not use

any phone in your building.• Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s in-structions.

• If you cannot reach your gas supplier, call thefire department.

— Installation and service must be performed by a quali-fied installer, service agency, or the gas supplier.

WARNING: Improper installa-tion, adjustment, alteration, ser-vice, or maintenance can causeinjury or property damage. Re-fer to this manual for correctinstallation and operational pro-cedures. For assistance or addi-tional information consult aqualified installer, serviceagency, or the gas supplier.

WARNING: This is an unventedgas-fired heater. It uses air (oxy-gen) from the room in which it isinstalled. Provisions for adequatecombustion and ventilation airmust be provided. Refer to Air forCombustion and Ventilation sec-tion on page 4 of this manual.

This appliance may be installed in an aftermarket*, permanently located, manufactured(mobile) home, where not prohibited by state or local codes.This appliance is only for use with the type of gas indicated on the rating plate. Thisappliance is not convertible for use with other gases.* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

OWNER’S OPERATION AND INSTALLATION MANUAL

UNVENTED (VENT-FREE)CATALYTIC PROPANE/LP GAS

FIREPLACE

VCGF30PRREMOTE READY

CATALYTICGAS FIREPLACE

SYSTEM

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Shown with optionalcabinet mantel,

hearth base, and trimaccessories.

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2 104637

UNVENTED PROPANE/LP GAS FIREPLACE®

1. This appliance is only for use with thetype of gas indicated on the rating plate.This appliance is not convertible for usewith other gases.

2. Do not place propane/LP supply tank(s)inside any structure. Locate propane/LP supply tank(s) outdoors.

3. If you smell gas• shut off gas supply• do not try to light any appliance• do not touch any electrical switch; do

not use any phone in your building• immediately call your gas supplier

from a neighbor’s phone. Follow thegas supplier’s instructions

• if you cannot reach your gas supplier,call the fire department

SAFETYINFORMATION

DANGER: Carbon monoxidepoisoning may lead to death!

Carbon Monoxide Poisoning: Early signsof carbon monoxide poisoning resemble theflu, with headaches, dizziness, or nausea. Ifyou have these signs, the fireplace may not beworking properly. Get fresh air at once!Have fireplace serviced. Some people are moreaffected by carbon monoxide than others. Theseinclude pregnant women, people with heart orlung disease or anemia, those under the influ-ence of alcohol, and those at high altitudes.

Propane/LP Gas: Propane/LP gas is odor-less. An odor-making agent is added to the gas.The odor helps you detect a gas leak. How-ever, the odor added to the gas can fade. Gasmay be present even though no odor exists.

Make certain you read and understand allwarnings. Keep this manual for reference. Itis your guide to safe and proper operation ofthis fireplace.

WARNINGS

IMPORTANT: Read this owner’smanual carefully and completelybefore trying to assemble, operate,or service this fireplace. Improperuse of this fireplace can cause seri-ous injury or death from burns, fire,explosion, electrical shock, andcarbon monoxide poisoning.

4. This fireplace shall not be installed ina bedroom or bathroom.

5. Do not use this fireplace as a wood-burning fireplace. Use only the logsprovided with the fireplace.

6. Do not add extra logs or ornamentssuch as pine cones, vermiculite, or rockwool. Using these added items cancause sooting. Do not add lava rockaround base. Rock and debris could fallinto the control area of fireplace.

7. This fireplace is designed to be smoke-less. If logs ever appear to smoke, turnoff fireplace and call a qualified ser-vice person. Note: During initial op-eration, slight smoking could occur dueto log curing and fireplace burningmanufacturing residues.

8. To prevent the creation of soot, followthe instructions in Cleaning and Main-tenance, page 21.

9. Before using furniture polish, wax, car-pet cleaner, or similar products, turnheater off. If heated, the vapors fromthese products may create a white pow-der residue within burner box or on ad-jacent walls or furniture.

10. This fireplace needs fresh air ventila-tion to run properly. This fireplace hasan Oxygen Depletion Sensing (ODS)safety shutoff system. The ODS shutsdown the fireplace if not enough freshair is available. See Air for Combus-tion and Ventilation, pages 4 through6. If fireplace keeps shutting off, seeTroubleshooting, pages 17 through 19.

11. Do not run fireplace• where flammable liquids or vapors

are used or stored• under dusty conditions

12. Do not use this fireplace to cook foodor burn paper or other objects.

13. Do not use fireplace if any part has beenexposed to or under water. Immediatelycall a qualified service technician toinspect the fireplace and to replace anypart of the control system and any gascontrol which has been under water.

14. Do not operate fireplace if any log isbroken. Do not operate fireplace if alog is chipped (dime-sized or larger).

15. Turn fireplace off and let cool beforeservicing. Only a qualified service per-son should service and repair fireplace.

WARNING: Any change tothis heater or its controls can bedangerous.

WARNING: Do not allow fansto blow directly into the fireplace.Avoid any drafts that alter burnerflame patterns. Ceiling fans cancreate drafts that alter burnerflame patterns. Altered burnerpatterns can cause sooting.

WARNING: Do not use ablower insert, heat exchangerinsert or other accessory not ap-proved for use with this fireplace.

Due to high temperatures, theappliance should be located outof traffic and away from furnitureand draperies.

Do not place clothing or otherflammable material on or nearthe appliance. Never place anyobjects on the heater.

Fireplace front becomes very hotwhen running fireplace. Keep chil-dren and adults away from hot sur-faces to avoid burns or clothingignition. Fireplace will remain hotfor a time after shutdown. Allowsurfaces to cool before touching.

Carefully supervise young chil-dren when they are in the roomwith fireplace. When using thehand-held remote accessory,keep selector switch in the OFFposition to prevent children fromturning on burners with remote.

You must operate this fireplacewith the front window assemblyand hood in place. Make sure frontwindow assembly and hood are inplace before running fireplace.

Keep the appliance area clear andfree from combustible materials,gasoline, and other flammablevapors and liquids.

3104637

OWNER’S MANUAL

PRODUCTIDENTIFICATION

LOCAL CODESInstall and use fireplace with care. Follow alllocal codes. In the absence of local codes, usethe latest edition of The National Fuel GasCode ANS Z223.1, also known as NFPA 54*.

*Available from:American National Standards Institute, Inc.

1430 BroadwayNew York, NY 10018

National Fire Protection Association, Inc.Batterymarch ParkQuincy, MA 02269

UNPACKING

1. With utility knife, cut the carton all theway around above the staples on thebottom tray. Lift the carton off theheater. Remove packing. Note: Thehood is located in the packing on theright hand side of the heater front. Liftthe heater off the bottom tray.

2. Locate two phillips-head screws at topcorners of front window assembly. Re-move and save these screws. Carefullylift front window assembly up and outfrom fireplace front.

3. Remove protective packaging applied tologs, log base assembly, and fireplace.

4. Remove fireplace hood from cartoninsert.

5. Check all items for any shipping dam-age. If damaged, promptly informdealer where you bought fireplace.

Figure 1 - Log Base Assembly

Figure 2 - Fireplace

REMOTE CONTROLACCESSORIESThere are four optional remote controls thatcan be purchased separately for this logheater:

• wall switch

• wall thermostat

• hand-held ON/OFF remote

• hand-held thermostat remote

See Accessories, pages 22 and 23.

16. Operating fireplace above elevations of4,500 feet could cause pilot outage.

17. To prevent performance problems, donot use propane/LP fuel tanks of lessthan 100 lbs. capacity.

CAUTION: Do not remove themetal data plates from the heaterbase assembly. These data platescontain important warrantyinformation.

AUTOONOFF

COOLER

WARMER

TEMP

O

FF

P

ILOT

O

N

H

I

LO

One PieceLog Set

Selector Switch(Optional)

PiezoIgnitor

OptionalRemoteControl

ControlKnobs

Top LouverAssembly

FireboxHood

Front WindowAssembly

Top OuterCasing

FireboxSupport

Blower Assembly(Optional)

Bottom LouverAssembly

Catalytic Filter(Mounted To InsideFirebox Top)

SAFETYINFORMATIONContinued

4 104637


AIR FORCOMBUSTION ANDVENTILATION

Today’s homes are built more energy effi-cient than ever. New materials, increasedinsulation, and new construction methodshelp reduce heat loss in homes. Home ownersweather strip and caulk around windows anddoors to keep the cold air out and the warm airin. During heating months, home ownerswant their homes as airtight as possible.

While it is good to make your home energyefficient, your home needs to breathe. Freshair must enter your home. All fuel-burningappliances need fresh air for proper com-bustion and ventilation.

Exhaust fans, fireplaces, clothes dryers, andfuel burning appliances draw air from thehouse to operate. You must provide ad-equate fresh air for these appliances. Thiswill insure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUATEVENTILATIONThe following are excerpts from NationalFuel Gas Code, NFPA 54/ANS Z223.1,Section 5.3, Air for Combustion andVentilation.

All spaces in homes fall into one of the threefollowing ventilation classifications:

1. Unusually Tight Construction

2. Unconfined Space

3. Confined Space

The information on pages 4 through 6 willhelp you classify your space and provideadequate ventilation.

Unusually Tight Construction

The air that leaks around doors and win-dows may provide enough fresh air for

Confined Space and UnconfinedSpace

The National Fuel Gas Code ANS Z223.1defines a confined space as a space whosevolume is less than 50 cubic feet per 1,000Btu per hour (4.8 m3 per kw) of the aggre-gate input rating of all appliances installedin that space and an unconfined space as aspace whose volume is not less than 50cubic feet per 1,000 Btu per hour (4.8 m3 perkw) of the aggregate input rating of allappliances installed in that space. Roomscommunicating directly with the space inwhich the appliances are installed*, throughopenings not furnished with doors, are con-sidered a part of the unconfined space.

This heater shall not be installed in a con-fined space or unusually tight constructionunless provisions are provided for adequatecombustion and ventilation air.

* Adjoining rooms are communicating onlyif there are doorless passageways or ventila-tion grills between them.

PRODUCTFEATURES

OPERATIONThis vent-free fireplace is clean burning. Itrequires no outside venting. There is no heatloss out a vent or up a chimney. Heat isgenerated by both realistic flames and glow-ing embers. When used without the blower,the fireplace requires no electricity makingit ideal for emergency backup heat.

CATALYTIC TECHNOLOGYThis fireplace incorporates a catalytic sys-tem. It features a unique steel spiral coil filterwith a precious metal coating which lowerscombustion by-products by reburning them.

SAFETY DEVICEThis fireplace has a pilot with an OxygenDepletion Sensing (ODS) safety shutoff sys-tem. The ODS/pilot is a required feature forvent-free room heaters. The ODS systemshuts off the fireplace if there is not enoughfresh air.

PIEZO IGNITION SYSTEMThis fireplace has a piezo ignitor. This sys-tem requires no matches, batteries, or othersources to light fireplace.

BLOWER ASSEMBLY(GA3700 and GA3700T Series)

This fireplace accepts an optional blowerassembly. The GA3700T series blower op-erates thermostatically and features a vari-able speed control. The GA3700 series alsofeatures a variable speed control. The blowercirculates heated air from the fireplace intothe room. Use of blower is optional. SeeAccessories, pages 22 and 2\3.

WARNING: This heater shallnot be installed in a confined spaceor unusually tight constructionunless provisions are providedfor adequate combustion and ven-tilation air. Read the following in-structions to insure proper freshair for this and other fuel-burningappliances in your home.

combustion and ventilation. However, inbuildings of unusually tight construction,you must provide additional fresh air.

Unusually tight construction is de-fined as construction where:a. walls and ceilings exposed to the

outside atmosphere have a con-tinuous water vapor retarder witha rating of one perm (6 x 10 -11 kgper pa-sec-m 2) or less with open-ings gasketed or sealed and

b. weather stripping has beenadded on openable windows anddoors and

c. caulking or sealants are appliedto areas such as joints aroundwindow and door frames, be-tween sole plates and floors, be-tween wall-ceiling joints, be-tween wall panels, at penetra-tions for plumbing, electrical, andgas lines, and at other openings.

If your home meets all of the threecriteria above, you must provide ad-ditional fresh air. See Ventilation AirFrom Outdoors , page 6 .If your home does not meet all of thethree criteria above, proceed to Deter-mining Fresh-Air Flow for FireplaceLocation on page 5.

5104637

OWNER’S MANUAL

AIR FORCOMBUSTION ANDVENTILATIONContinuedDETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION

Determining if You Have a Confined or Unconfined Space

Use this work sheet to determine if you have a confined or unconfined space.

Space: Includes the room in which you will install fireplace plus any adjoining rooms with doorless passageways or ventilation grillsbetween the rooms.

1. Determine the volume of the space (length x width x height).

Length x Width x Height = _________________cu. ft. (volume of space)

Example: Space size 22 ft. (length) x 18 ft. (width) x 8 ft. (ceiling height) = 3168 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume ofthe space.

2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.

_________________(volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)

Example: 3168 cu. ft. (volume of space) ÷ 50 cu. ft. = 63.3 or 63,300 (maximum Btu/Hr the space can support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free fireplace ___________________ Btu/Hr

Gas water heater* ___________________ Btu/Hr

Gas furnace ___________________ Btu/Hr

Vented gas heater ___________________ Btu/Hr

Gas fireplace logs ___________________ Btu/Hr

Other gas appliances* + ___________________ Btu/Hr

Total = ___________________ Btu/Hr

* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

_____________ Btu/Hr (maximum the space can support)

_____________ Btu/Hr (actual amount of Btu/Hr used)

Example: 63,300 Btu/Hr (maximum the space can support)

70,000 Btu/Hr (actual amount of Btu/Hr used)

The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.You must provide additional fresh air. Your options are as follows:

A. Rework work sheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoin-ing room or add ventilation grills between rooms. See Ventilation Air from Inside Building, page 6.

B. Vent room directly to the outdoors. See Ventilation Air from Outdoors, page 6.

C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room unconfined.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need noadditional fresh air ventilation.

Continued

Example:Gas water heater 40,000 Btu/Hr

Vent-free fireplace + 30,000 Btu/Hr

Total = 70,000 Btu/Hr

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined spaceor if the building is of unusually tight construction, provide adequate combustion and ventilation air by one ofthe methods described in the National Fuel Gas Code, ANS Z223.1, Section 5.3 or applicable local codes.

6 104637


AIR FORCOMBUSTION ANDVENTILATIONContinued

VENTILATION AIR

Ventilation Air From InsideBuilding

This fresh air would come from an adjoiningunconfined space. When ventilating to anadjoining unconfined space, you must pro-vide two permanent openings: one within12" of the ceiling and one within 12" of thefloor on the wall connecting the two spaces(see options 1 and 2, Figure 3). You can alsoremove door into adjoining room (see op-tion 3, Figure 3). Follow the National FuelGas Code, NFPA 54/ANS Z223.1, Section5.3, Air for Combustion and Ventilation forrequired size of ventilation grills or ducts.

Figure 4 - Ventilation Air from Outdoors

Ventilation Air From Outdoors

Provide extra fresh air by using ventilationgrills or ducts. You must provide two per-manent openings: one within 12" of theceiling and one within 12" of the floor.Connect these items directly to the outdoorsor spaces open to the outdoors. These spacesinclude attics and crawl spaces. Follow theNational Fuel Gas Code, NFPA 54/ANSZ223.1, Section 5.3, Air for Combustionand Ventilation for required size of ventila-tion grills or ducts.

IMPORTANT: Do not provide openings forinlet or outlet air into attic if attic has a thermo-stat-controlled power vent. Heated air enter-ing the attic will activate the power vent.

Figure 3 - Ventilation Air from Inside Building

WARNING: Rework work-sheet, adding the space of theadjoining unconfined space. Thecombined spaces must haveenough fresh air to supply allappliances in both spaces.

OutletAir

VentilatedAttic

OutletAir

InletAir

Inlet Air Ventilated Crawl Space

To CrawlSpace

To Attic

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12"

7104637

OWNER’S MANUAL

INSTALLATION

CAUTION: This fireplace cre-ates warm air currents. These cur-rents move heat to wall surfacesnext to fireplace. Installing fire-place next to vinyl or cloth wallcoverings or operating fireplacewhere impurities (such as to-bacco smoke, aromatic candles,cleaning fluids, oil or kerosenelamps, etc.) in the air exist, maydiscolor walls.

Note: Your fireplace is designed to be usedin zero clearance installations. Wall or fram-ing material can be placed directly againstany exterior surface on the rear, sides, or topof your fireplace, except where stand-offspacers are integrally attached. If stand-offspacers are attached to your fireplace, thesespacers can be placed directly against wallor framing materials.

Figure 5 - Installing Deflector and Hood

WARNING: A qualified ser-vice person must install fireplace.Follow all local codes.

WARNING: Never install thefireplace• in a bedroom or bathroom• in a recreational vehicle• where curtains, furniture,

clothing, or other flammableobjects are less than 42 inchesfrom the front, top, or sides ofthe fireplace

• in high traffic areas• in windy or drafty areas

ASSEMBLING ANDATTACHING OPTIONALBRASS TRIM(Included with MantelAccessory or PurchasedSeparately)IMPORTANT: If you are recessing the fire-box in a wall, do not attach brass trim at thistime. See page 9 for built-in installation..

Note: The instructions below show assem-bling and attaching brass trim to fireplace.1. Remove packaging from three pieces

of brass trim.2. Locate four brass screws, two adjust-

ing plates with set screws, and twoshims in the hardware packet.

3. Align shim under adjusting plate asshown in Figure 6.

4. Slide one end of adjusting plate/shimin slot on mitered edge of top brass trim(see Figure 6).

5. Slide other end of adjusting plate/shimin slot on mitered edge of side brasstrim (see Figure 6).

6. While firmly holding edges of brasstrim together, tighten both set screwson the adjusting plate with slottedscrewdriver.

NOTICE: This heater is intendedfor use as supplemental heat. Usethis heater along with your pri-mary heating system. Do not in-stall this heater as your primaryheat source. If you have a centralheating system, you may runsystem’s circulating blower whileusing heater. This will help circu-late the heat throughout thehouse. In the event of a poweroutage, you can use this heateras your primary heat source.

Use the dimensions shown for rough open-ings to create the easiest installation. SeeBuilt-In Fireplace Installation, page 9.

IMPORTANT: Vent-free heaters add mois-ture to the air. Although this is beneficial,installing fireplace in rooms without enoughventilation air may cause mildew to formfrom too much moisture. See Air for Com-bustion and Ventilation, pages 4 through 6.

IMPORTANT: Make sure the fireplace islevel. If fireplace is not level, log set will notwork properly.

CHECK GAS TYPEUse only propane/LP gas. If your gas supplyis not propane/LP gas, do not install fire-place. Call dealer where you bought fire-place for proper type fireplace.

ELECTRICAL HOOKUP(Models GA3700 Series andGA3700T Series BlowerAccessories, and GA3555Internal Duplex Kit)

This fireplace accepts a blower assembly withan electrical cord. The electrical cord is five feetin length. You must locate fireplace withinreach of a 120 volt grounded electrical outlet. Ifnot, you must install an electrical outlet withinreach of fireplace power cord. The GA3555outlet accessory may be used for built-in appli-cations with blower accessory installed.

INSTALLING DEFLECTORAND HOOD1. Place deflector on top of exhaust shroud

with triangular ends pointing out. Alignhole in deflector with center hole in lou-ver panel.

Continued

Figure 6 - Assembling Brass Trim

Side BrassTrim

TopBrassTrim

SlotMitered Edge

Slot

Shim

Set Screws

AdjustingPlate

Deflector

Hood

ExhaustShroud

Louver Panel

2. Slide the hood on top of the deflectorand align the center hole with the holesin the exhaust shroud and louver panel.

3. Using Phillip’s head screw provided,insert the center screw through the hood,deflector, and louver. See Figure 5.

4. Secure the hood with the remaining 2screws provided.

Screws

8 104637


Figure 9 - Placing Hearth Base AccessoryAgainst Wall

Figure 10 - Installing Cabinet Mantel


ElectricalOutletHearth

Base

FlexibleGas Line

Gas LineAccessHole


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CabinetMantel

INSTALLATIONCLEARANCES

WARNING: Maintain the mini-mum clearances. If you can, pro-vide greater clearances fromfloor, ceiling, and adjoining wall.

CONVENTIONAL FIREPLACEINSTALLATIONConventional installation of this fireplaceinvolves installing fireplace along with thecorner, face, or cabinet mantel with hearthbase accessories against a wall in your home.Follow the instructions below to install thefireplace in this manner.

Note: The instructions below show installa-tion using the cabinet mantel and theG3000F/G3001U/G3004W/G3006F/G3007U series hearth base accessories. Thehearth base accessory shown is optional forthis installation. You can install fireplaceand cabinet/corner mantel directly on thefloor. The corner mantel accessory cannotbe installed with the G3000F/G3001U/G3004W/G3006F/G3007U hearth bases.The conrner mantel can be paired with theG3008F/G3009U/G3010F corner hearthbase. If mounting fireplace and cabinet orcorner mantel to the floor, an optional G3005Slim Base kit may be installed.

1. Assemble cabinet mantel, hearth base,and trim accessories. Assembly instruc-tions are included with each accessory.

2. When installing blower, install a prop-erly grounded, 120 volt three-prongelectrical outlet at fireplace location ifan outlet is not there. If possible, lo-cate outlet so cabinet mantel will coverit when installed (see Figure 9).

3. Install gas piping to fireplace location. Thisinstallation includes an approved flexiblegas line (if allowed by local codes) afterthe equipment shutoff valve. The flexiblegas line must be the last item installed onthe gas piping. See Installing Gas Pipingto Fireplace Location, page 10.

INSTALLATIONContinued

4. Place hearth base accessory againstwall at installation location. Cut an ac-cess hole in hearth top to run gas lineto fireplace (see Figure 9). Make sureto locate access hole so cabinet mantelwill cover it when installed. Note: Youcan secure base to floor using woodscrews. Countersink screw heads andputty over.

5. Route gas line through access hole inhearth base.

6. Center cabinet mantel on hearth base(see Figure 10). Make sure mantel isflush against wall.

7. Break off nailing flanges (see Figure11, page 9) with hammer or pliers.

8. Place cardboard or other protective ma-terial on top of hearth base. Carefullyset fireplace on protective material, withback of fireplace inside mantel opening.

9. If blower is installed, route blower elec-trical cord through access holes in ei-ther side of fireplace. Note: Bushingmay be moved if necessary. Plug elec-trical cord into electrical outlet.

Figure 7 - Attaching Brass Trim toFireplace

TrimHangingScrews

AssembledBrass Trim

HangingNotcheson Trim

7. Repeat steps 1 through 6 for other side.8. Tighten trim hanging screws (#10-16

with .25 shoulder) into holes in cabi-nets. Place the assembled trim onto fire-place cabinet. Align hanging notcheson trim with hanging screws on side offireplace (see Figure 7). Push trimfirmly into place, sliding hangingnotches over hanging screws.

Carefully follow the instructions below. Thiswill ensure safe installation.

Minimum Clearances For SideCombustible Material, Side Wall,and CeilingA. Clearances from the side of the fire-

place cabinet to any combustible ma-terial and wall should follow diagramin Figure 8.

Example: The face of a mantel, book-shelf, etc. is made of combustible ma-terial and protrudes 3 1/2" from the wall.This combustible material must be 4"from the side of the fireplace cabinet(see Figure 8).

B. Clearances from the top of the fireplaceopening to the ceiling should not be lessthan 42 inches.

Figure 8 - Minimum Clearance forCombustible to Wall

.5 2

7/16

7/8

13/4

31/2

51/4

7

8 3/4

101/2

121/4

1 4 6 8 10 12 14 16FIREBOX

INCHES

INC

HE

S

*Minimum 16 inches from Side Wall

*

Example

9104637

OWNER’S MANUAL

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35 1/2"

17 3/4"

33"

39 3/8"27 7/8"

55 5/8" 35 1/2"


Figure 12 - Inserting Fireplace Into CabinetMantel

Figure 11 - Location of Nailing Flanges

NailingFlanges

Continued

10. Carefully insert fireplace into cabinetmantel. Be careful not to scratch ordamage hearth base, cabinet mantel, orany laminate trim on hearth base. Re-move protective material from top ofhearth base and from front of fireplace(if any). Note: You can secure fireplaceto hearth or floor. Open lower louver.Locate screw holes in bottom of base.Tighten wood screws through theseholes and into hearth or floor.

11. Attach gas line from fireplace gas regu-lator to gas supply. See ConnectingFireplace to Gas Supply, page 11.

12. Check all gas connections for leaks. SeeChecking Gas Connections, page 12.

BUILT-IN FIREPLACEINSTALLATIONBuilt-in installation of this fireplace involvesinstalling fireplace into a framed-in enclo-sure. This makes the front of fireplace flushwith wall. If installing a mantel above thefireplace, you must follow the clearancesshown in Figure 16, page 10 . Follow theinstructions below to install the fireplace inthis manner.

Actual Framing

Height 32 3/8" 33"

Front Width 34 5/16" 35 1/2"

Depth 16 11/16" 17 3/4"

1. Frame in rough opening. Use dimen-sions shown in Figure 13 for the roughopening.

If installing in a corner, use dimen-sions shown in Figure 14 for the roughopening. The height is 33" which isthe same as the wall opening above.

2. If using blower, install and properlyground GA3555, three-prong 120 voltelectrical outlet, in fireplace. Followinstructions included in kit (see Acces-sories, pages 22 and 23).

3. Install gas piping to fireplace location.This installation includes an approvedflexible gas line (if allowed by localcodes) after the equipment shutoffvalve. The flexible gas line must bethe last item installed on the gas pip-ing. See Installing Gas Piping to Fire-place Location, page 10.

4. Carefully set fireplace in front ofrough opening with back of fireplaceinside wall opening.

5. Attach flexible gas line to gas supply.See Connecting Fireplace to Gas Sup-ply, page 11.

6. Carefully insert fireplace into roughopening.

7. Attach fireplace to wall studs usingnails or wood screws through holes innailing flange (see Figure 15).


Figure 13 - Rough Opening for Installingin Wall

Figure 14 - Rough Opening for Installingin Corner

9. Plug electrical cord into electrical out-let installed in step 2.

10. Install brass trim after final finishingand/or painting of wall (see Figure 7,page 8).

Figure 15 - Attaching Fireplace to WallStuds

Nailing Flanges

Nails orWoodScrews

10 104637


13"

16"

19"

21"

2 1/2"

6"

8"

10"

Minimum Non-Combustible Material

Supplied FireboxHood Must BeUsed at All Times

From ExternalRegulator(11" W.C. to 14"W.C. Pressure)

Figure 18 - Gas Connection

CAUTION: Use only new,black iron or steel pipe. Inter-nally-tinned copper tubing maybe used in certain areas. Checkyour local codes. Use pipe of 1/2"diameter or greater to allowproper gas volume to fireplace. Ifpipe is too small, undue loss ofpressure will occur.

Installation must include a equipment shutoffvalve, union, and plugged 1/8" NPT tap.Locate NPT tap within reach for test gaugehook up. NPT tap must be upstream fromfireplace (see Figure 18).

IMPORTANT: Install equipment shutoffvalve in an accessible location. The equip-ment shutoff valve is for turning on orshutting off the gas to the appliance.

Check your building codes for any specialrequirements for locating equipment shutoffvalve to fireplaces.

Apply pipe joint sealant lightly to malethreads. This will prevent excess sealantfrom going into pipe. Excess sealant in pipecould result in clogged fireplace valves. Donot use sealant on flare threads.

INSTALLATIONContinuedMANTEL CLEARANCES FORBUILT-IN INSTALLATIONIf placing mantel above built-in fireplace,you must meet minimum clearance betweenmantel shelf and top of fireplace opening.

If your installation does not meet the aboveminimum clearances, you must:

• raise the mantel to an acceptable height,

OR• remove the mantel.

Figure 16 - Minimum Mantel Clearancesfor Built-In Installation

Mantel Shelf

INSTALLING GAS PIPING TOFIREPLACE LOCATION

Installation Items Needed

Before installing fireplace, make sure youhave the items listed below.

• external regulator (supplied by installer)• piping (check local codes)• sealant (resistant to propane/LP gas)• equipment shutoff valve *• test gauge connection *• sediment trap• tee joint• pipe wrench

* An CSA/AGA design-certified equipmentshutoff valve with 1/8" NPT tap is an accept-able alternative to test gauge connection.Purchase the optional CSA/AGA design-certified equipment shutoff valve from yourdealer. See Accessories, pages 22 and 23.

The installer must supply an external regu-lator. The external regulator will reduceincoming gas pressure. You must reduceincoming gas pressure to between 11 and 14inches of water. If you do not reduce incom-ing gas pressure, heater regulator damagecould occur. Install external regulator withthe vent pointing down as shown in Figure17. Pointing the vent down protects it fromfreezing rain or sleet.

WARNING: A qualified ser-vice person must connect fire-place to gas supply. Follow alllocal codes.

CAUTION: Never connectheater directly to the propane/LP supply. This heater requiresan external regulator (not sup-plied). Install the external regu-lator between the heater and pro-pane/LP supply.

Note:All Verticalmeasurementsare from top offireplaceopening tobottom ofmantel shelf.

CAUTION: Use pipe joint seal-ant that is resistant to liquid pe-troleum (LP) gas.

Figure 17 - External Regulator with VentPointing Down

VentPointingDown

WARNING: This appliance re-quires a 1/2" NPT (National PipeThread) inlet connection to thepressure regulator.

Propane/LPSupply Tank

ExternalRegulator

CSA/AGA Design-Certified EquipmentShutoff Valve With1/8" NPT Tap*

3" Minimum

ApprovedFlexible GasLine

Pipe Nipple Cap Tee Joint

Sediment Trap

11104637

OWNER’S MANUAL

Installation Items Needed• 5/16" hex socket wrench or nut-driver

• Phillips screwdriver

• sealant (resistant to propane/LP gas, notprovided)

1. Remove front window assembly. Lo-cate two phillips-head screws at topcorners of front window assembly. Re-move and save these screws. Carefullylift front window assembly up and outfrom fireplace front.

2. Remove screws that attach log base as-sembly to fireplace (see Figure 20). Care-fully lift up log base assembly and re-move from fireplace without disturbingthe brick liner panels (see Figure 20).

CONNECTING FIREPLACETO GAS SUPPLY

CAUTION: Do not pick up logbase assembly by burners. Thiscould damage burners. Onlyhandle base by grates.

Continued

3. Route flexible gas line provided by in-staller from equipment shutoff valve tofireplace. Route flexible gas supply linethrough one of the access holes.

Figure 20 - Removing Log Base AssemblyFrom Fireplace

Figure 21 - Attaching Flexible GasLines Together

4. Attach gas line from gas supply (seeFigure 21). Check gas connection offlexible gas line attached to gas regu-lator of fireplace (see Figure 21).


6. Replace log base assembly back intofireplace. Feed flexible gas line into fire-place base area while replacing log baseassembly. Make sure the entire flexiblegas line is in fireplace base area. Reat-tach log base assembly to fireplace withscrews removed in step 2.

NOTICE: Most building codes donot permit concealed gas con-nections. A flexible gas line isprovided to allow accessibilityfrom the fireplace (see Figure 21).The flexible gas supply line con-nection to the equipment shutoffvalve should be accessible.

To ExternalRegulator

Figure 19 - Removing Front WindowAssembly

INSTALLATIONContinuedWe recommend that you install a sedimenttrap in supply line as shown in Figure 18,page 10. Locate sediment trap where it iswithin reach for cleaning. Install in pipingsystem between fuel supply and heater. Lo-cate sediment trap where trapped matter isnot likely to freeze. A sediment trap trapsmoisture and contaminants. This keeps themfrom going into fireplace gas controls. Ifsediment trap is not installed or is installedwrong, fireplace may not run properly.

To FireplaceGas Regulator

Flexible Gas Linefrom EquipmentShutoff Valve

EquipmentShutoff ValveProvided byInstaller

➞

➞

12 104637


CHECKING GASCONNECTIONS

WARNING: Test all gas pip-ing and connections for leaksafter installing or servicing. Cor-rect all leaks at once.

WARNING: Never use an openflame to check for a leak. Apply amixture of liquid soap and waterto all joints. Bubbles forming showa leak. Correct all leaks at once.


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Equipment Shutoff Valve

Gas Control Valve

Propane/LPSupply Tank

Test Pressures Equal To or Less Than1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig-ure 22).

2. Pressurize supply piping system by ei-ther using compressed air or openingpropane/LP supply tank valve.

3. Check all joints from propane/LP sup-ply to equipment shutoff valve (see Fig-ure 23). Apply mixture of liquid soapand water to gas joints. Bubbles form-ing show a leak.

4. Correct all leaks at once.

Figure 22 - Equipment Shutoff Valve

ONPOSITION

OFFPOSITION

Open

Closed

EquipmentShutoffValve

Figure 23 - Checking Gas Joints

Pressure Testing Gas SupplyPiping System

Test Pressures In Excess Of 1/2 PSIG(3.5 kPa)

1. Disconnect appliance with its appliancemain gas valve (control valve) andequipment shutoff valve from gas sup-ply piping system. Pressures in excessof 1/2 psig will damage fireplace gasregulator.

2. Cap off open end of gas pipe whereequipment shutoff valve was con-nected.

3. Pressurize supply piping system by ei-ther using compressed air or openingpropane/LP supply tank valve.

4. Check all joints of gas supply pipingsystem. Apply mixture of liquid soapand water to gas joints. Bubbles form-ing show a leak.


6. Reconnect fireplace and equipmentshutoff valve to gas supply. Check re-connected fittings for leaks.

Pressure Testing Fireplace GasConnections1. Open equipment shutoff valve (see Fig-

ure 22).

2. Open propane/LP supply tank valve.

3. Make sure control knob of fireplace isin the OFF position.

4. Check all joints from equipment shutoffvalve to thermostat gas valve (see Fig-ure 23). Apply mixture of liquid soapand water to gas joints. Bubbles form-ing show a leak.


6. Light fireplace (see Operating Fire-place, pages 14 through 16). Check allother internal joints for leaks.

7. Turn off fireplace (see To Turn Off Gasto Appliance, page 15).

13104637

OWNER’S MANUAL

O

FF

P

ILOT

O

N

H

I

LO

Figure 24 - Installing One Piece Log Set

Chassis"U"-shapedCutout inChassis

One PieceLog Set

One Piece Log SetBurner Ports

Figure 25 - Installing One Piece Log Set (Top View)

Figure 26 - Installing Fireplace Front Window Assembly

WARNING: After installationand periodically thereafter, checkto ensure that no flame comes incontact with any log. With theheater set to High, check to see ifflame contact any log. If so, repo-sition logs according to the loginstallation instructions in thismanual. Flames contacting logswill create soot.

It is very important to install the logs exactlyas instructed. Do not modify logs. Only uselogs supplied with heater.

1. Place one-piece log set on grate to fitas illustrated in Figure 25. Make suremiddle section at bottom of log set isseated into "U"-shaped cutout in cen-ter of chassis (see Figure 24).

IMPORTANT: Make sure log does notcover any burner ports.

2. Install front window assembly to frontof fireplace by slipping bottom windowtabs into rectangular notches on fire-place front (see Figure 26). Then insertand tighten two screws through the topcorners of the window assembly andfireplace front.

WARNING: You must operatethis fireplace with the f ront win-dow assembly in place. Make surefront window assembly is in placebefore running fireplace.

Burner

MiddleSection atBottom ofLog Set

WARNING: Failure to positionthe parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury.

INSTALLING LOGS


CAUTION: Do not remove thewarning and instruction labelsattached to the heater base as-sembly. These markings containimportant warranty information.

Continued

Screw Front WindowAssembly

Front WindowAssembly

Window Tabs

Notches

14 104637


Figure 28 - Pilot

OFF

PILOTON

L O

IH

AUTOONOFF

Note: You may be running thisheater for the first time after hook-ing up to gas supply. If so, the con-trol knob may need to be pressed infor 30 seconds or more. This will al-low air to bleed from the gas system.

7. With control knob pressed in, pressand release ignitor button. This willlight pilot. The pilot is attached to thefront burner. If needed, keep press-ing ignitor button until pilot lights.

Note: If pilot does not stay lit, con-tact a qualified service person or gassupplier for repairs. Until repairs aremade, light pilot with match. To lightpilot with match, see Manual Light-ing Procedure, page 15.

8. Keep control knob pressed in for 30seconds after lighting pilot. After 30seconds, release control knob.• If control knob does not pop out when

released, contact a qualified serviceperson or gas supplier for repairs.Note: If pilot goes out, repeat steps4 through 8.

9. Slightly push in and turn controlknob counterclockwise tothe ON position.

Figure 27 - Control Knob and Ignitor Button Location (Shown as Supplied,No Control Options)

Control Knob

Ignitor Button

Selector Switch in OFF PositionFlame AdjustmentKnob

IgnitorElectrode

Pilot Burner

LIGHTINGINSTRUCTIONS

OPERATINGFIREPLACE

FOR YOUR SAFETYREAD BEFORE

LIGHTING

WARNING: If you do not fol-low these instructions exactly, afire or explosion may result caus-ing property damage, personalinjury or loss of life.

A. This appliance has a pilot which mustbe lighted by hand. When lighting thepilot, follow these instructions exactly.

B. BEFORE LIGHTING smell allaround the appliance area for gas. Besure to smell next to the floor becausesome gas is heavier than air and willsettle on the floor.WHAT TO DO IF YOU SMELLGAS• Do not try to light any appliance.• Do not touch any electric switch;

do not use any phone in your building.• Immediately call your gas supplier

from a neighbor’s phone. Followthe gas supplier’s instructions.

• If you cannot reach your gas sup-plier, call the fire department.

C. Use only your hand to push in or turnthe gas control knob. Never use tools.If the knob will not push in or turnby hand, don’t try to repair it, call aqualified service technician or gassupplier. Force or attempted repairmay result in a fire or explosion.

D. Do not use this appliance if any parthas been under water. Immediatelycall a qualified service technician toinspect the appliance and to replaceany part of the control system andany gas control which has been un-der water.

WARNING: You must operatethis heater with the front windowassembly in place. Make surefront window assembly is in placebefore running heater.

NOTICE: During initial operationof new heater, burning logs willgive off a paper-burning smell.Open damper or window to ventsmell. This will only last a fewhours.

1. STOP! Read the safety information,column 1.

2. Make sure equipment shutoff valveis fully open.

3. Set switch to OFF position.

4. Press in and turn control knob clock-wise to the OFF position.

5. Wait five (5) minutes to clear out anygas. Then smell for gas, includingnear the floor. If you smell gas,STOP! Follow “B” in the safety in-formation. If you don’t smell gas, goto the next step.

6. Press in and turn control knob coun-terclockwise to the PILOTposition. Press in control knob for five(5) seconds (see Figure 27).

WARNING: Burners will comeon automatically within oneminute when the selector switchis in the ON position after thepilot is lit.

15104637

OWNER’S MANUAL

WARNING: Make sure the se-lector switch is in the OFF posi-tion when you are away from homefor long periods of time. Heaterwill come on automatically withselector switch in the ON position.

TO TURN OFF GASTO APPLIANCE

MANUAL LIGHTINGPROCEDURE

1. Follow steps 1 through 6 under Light-ing Instructions, page 14.

2. Depress control knob and light pilotwith match.

3. Keep control knob pressed in for 30seconds after lighting pilot. After 30seconds, release control knob. Nowfollow steps 9 through 11 under Light-ing Instructions, pages 14 and 15.

OPERATINGFIREPLACEContinued

Shutting Off Heater1. Turn control knob clockwise

to the OFF position.2a. Set selector switch in the OFF position.2b. If Using Optional Hand-Held Re-

mote: Set selector switch in the OFFposition to prevent draining battery.

Shutting Off Burner Only (pilotstays lit)You may shut off the burner and keep thepilot lit by doing one of the following:• Turn control knob clockwise

to the PILOT position.• Use remote control manual OFF button.• Set selector switch in the OFF position.

CAUTION: Do not try to adjustheating levels by using the equip-ment shutoff valve.

10. Wait one minute and switch selectorswitch to the ON position to lightburner.

11. Set flame adjustment knob to anylevel between HI and LO.

OPTIONAL REMOTEOPERATION

NOTICE: You must light the pilotbefore using the hand-held re-mote control unit. See LightingInstructions on page 14.

1. After lighting, let pilot flame burn forabout one minute. This is required be-fore the burner will turn on. Turn con-trol knob to ON position. Adjust flameadjustment knob anywhere betweenHI and LO. Slide the selector switchto the REMOTE position. NOTE: Theburner may light if hand-held remoteON button was on when selectorswitch was last turned off. You cannow turn the burner on and off withthe hand-held remote control unit.

IMPORTANT: Do not leave the se-lector switch in the REMOTE posi-tion when the pilot is not lit. This willdrain the battery.IMPORTANT: Be sure to press theON/OFF buttons on the hand heldremote control unit for up to 3 sec-onds to assure proper operation.

GHRC Series Operation:2a. Press the ON/OFF button to turn the

burner on and off (see Figure 30).When turning burner off, the pilotwill remain lit.

GHRCT Series Operation:2b. Press the AUTO/ON/OFF button on

the hand-held remote control (seeFigure 31, page 16). The lights to theleft of the button will show AUTO,ON, or OFF.• In the ON mode, the burners will

ignite. The heater is in manualmode when ON is lit.

Note: All remote control accessories mustbe purchased separately (see Accessories,pages 22 and 23). Follow instructions in-cluded with the remote control.

Thermostat Control Operation

(Optional GHRCT Series Only) The ther-mostat control setting on the remote con-trol unit can be set to any comfort levelbetween WARMER and COOLER. Theburners will turn on and off automati-cally to maintain the comfort level youselect. The ideal comfort setting will varyby household depending upon the amountof space to be heated, the output of thecentral heating system, etc.

For wall thermostat operation, followinstructions supplied with thermostataccessory GWMT1. For wall switch op-eration, follow instructions supplied withGWMS2.

Figure 30 - GHRC Hand-Held RemoteControl Unit

Turns BurnerOn and Off

OFF

PILOTO

N

L O

IH

ONOFFREMOTE

Figure 29 - Setting the Selector Switch, Control Knob, and Flame Adjustment Knob forRemote Operation

Selector Switch in Remote Position(Optional Remote Control)

Control Knob inOn Position

Flame Adjustment Knob

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Figure 32 - Correct Pilot Flame Pattern

Figure 33 - Incorrect Pilot Flame Pattern

Check pilot flame pattern and burner flamepatterns often.

PILOT FLAME PATTERNFigure 32 shows a correct pilot flame pattern.Figure 33 shows an incorrect pilot flamepattern. The incorrect pilot flame is not prop-erly heating the thermocouple. When thethermocouple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shownin Figure 33

• turn heater off (see To Turn Off Gas toAppliance, page 15)

• see Troubleshooting, pages 17 through 19

INSPECTINGBURNERS

BURNER PRIMARY AIR HOLESAir is drawn into the burner through theholes in the fitting at the burner entrance.These holes may become blocked with dustor lint. Periodically inspect these holes forany blockage and clean if needed. Blockedair holes will create soot.

MAIN BURNERPeriodically inspect all burner flame holeswith the heater running. All slotted burnerflame holes should be open with yellowflame present. All round burner flame holesshould be open with a small blue flamepresent. Some burner flame holes may be-come blocked by debris or rust, with no flamepresent. If so, turn off heater and let cool.Either remove blockage or replace burner.Blocked burner flame holes will create soot.

OPERATINGFIREPLACEContinued

• In the AUTO mode, the thermostatin the hand-held remote unit con-trols the room temperature. To in-crease the room temperature, pressthe top arrow of the TEMP button.To lower the room temperature,press the bottom arrow of theTEMP button. At higher settingsthe heater will run longer.IMPORTANT: This remote controlhas been specially engineered totake an air temperature sample ev-ery minute in the auto mode. It willnot respond immediately to thetemperature setting being turnedup or down.IMPORTANT: The hand-held re-mote control unit must be near theheater. Do not keep the hand-heldremote control unit too close to theheater. The thermostat on thehand-held remote control unit willheat up too quickly and turn theheater off.

3. To turn the burner off, press theAUTO/ON/OFF button until OFFlights. The pilot will remain lit.IMPORTANT: To turn the pilot off,manually turn the control knob on theheater to the OFF position.

Shows TemperatureSetting

Increases RoomTemperature in AUTOMode

Decreases RoomTemperature in AUTOMode

Turns Burners On or Offand Allows You toChoose the Auto Setting

The Log Heater willAutomatically Cyclebetween Pilot and theHeat Setting that hasbeen Selected

Figure 31 - Thermostat Hand-Held Remote Control Unit Selections(GHRCT Series Only)

OPTIONAL BLOWEROPERATION

Locate the blower switch by opening lowerlouver on fireplace. Blower switch is lo-cated at lower left inside louver door.

The GA3700TA Series thermostat-con-trolled blower has a variable speed con-trol with an ON/OFF switch. The blowerwill start when the thermostat senses asufficient increase in firebox temperature.The GA3700 variable speed blower alsohas an ON/OFF switch built into the vari-able speed control.

Note for GA3700TA Series Only: Ifyou are using GA3700TA series blower,your fireplace and blower will not turn onand off at the same time. The fireplacemay run for several minutes before theblower turns on. After the heater modu-lates to the pilot position, the blower willcontinue to run. The blower will shut offafter the firebox temperature decreases.

Note: It is safe to operate fireplace withblower turned off. However, the blower helpsdistribute heated air from the fireplace.

Follow installation instructions includedwith the blower accessory.

WARNING: This fireplace hasa three-prong, grounded electri-cal plug. This plug helps protectyou against electrical shock. Onlyconnect plug to a properlygrounded, three-prong recep-tacle. Do not cut or remove thegrounding prong from this plug.

Pilot Burner

Thermocouple

Pilot BurnerThermocouple

17104637

OWNER’S MANUAL

TROUBLESHOOTING WARNING: Turn off heaterand let cool before servicing. Onlya qualified service person shouldservice and repair heater.

CAUTION: Never use a wire,needle, or similar object to cleanODS/pilot. This can damage ODS/pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable5. Bad piezo ignitor6. Ignitor electrode broken7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipmentshutoff valve closed

2. Control knob not in PILOT position3. Control knob not pressed in while in

PILOT position4. Air in gas lines when installed

5. ODS/pilot is clogged

6. Gas regulator setting is not correct

1. Control knob not fully pressed in2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,causing pilot flame to go out. This prob-lem could be caused by one or both ofthe following:A) Low gas pressureB) Dirty or partially clogged OD S/pilot

5. Thermocouple connection loose at con-trol valve

6. Thermocouple damaged7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by anymetal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to basepanel of log set. Nut is located behindbase panel.

4. Replace ignitor cable5. Replace piezo ignitor6. Replace piezo ignitor7. Replace piezo ignitor

1. Turn on gas supply or open equipmentshutoff valve

2. Turn control knob to PILOT position3. Press in control knob while in PILOT

position4. Continue holding down control knob.

Repeat igniting operation until air isremoved

5. Clean ODS/pilot (see Cleaning andMaintenance, page 21) or replace ODS/pilot assembly

6. Replace gas control

1. Press in control knob fully2. After ODS/pilot lights, keep control

knob pressed in 30 seconds3. Fully open equipment shut-off valve4. A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning andMaintenance, page 21) or replace ODS/pilot assembly

5. Hand tighten until snug, then tighten1/4 turn more

6. Replace thermocouple7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is nospark at ODS/pilot

When ignitor button is pressed, there isspark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out whencontrol knob is released

Continued

Note: For additional help, visit DESAInternational’s technical service web siteat www.desatech.com .

Note: All troubleshooting items are listed inorder of operation.

www.desatech.com

18 104637


OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Moisture/condensation noticed on windows

Heater produces a whistling noise whenburner is lit

White powder residue forming within burnerbox or on adjacent walls or furniture

Remote does not function

REMEDY

1. Clean burner (see Cleaning and Mainte-nance, page 21) or replace burner orifice

2. Contact local propane/LP gas company3. Replace burner orifice4. Reconnect leads (see Wiring Diagram,

page 20)5. Replace battery in transmitter and re-

ceiver

1. Contact local propane/LP gas company2. Clean burner (see Cleaning and Mainte-

nance, page 21) or replace burner orifice


2. Replace damaged burner3. Replace gas control

1. Check burner for dirt and debris. Iffound, clean burner (see Cleaning andMaintenance, page 21)

2. Replace gas control3. Problem will stop after a few hours of

operation

1. Refer to Air for Combustion and Venti-lation requirements (page 4)

1. Turn control knob to LO position andlet warm up for a minute

2. Operate burner until air is removedfrom line. Have gas line checked bylocal propane/LP gas company

3. Observe minimum installation clear-ances (see pages 8 through 10)


1. Turn heater off when using furniturepolish, wax, carpet cleaners, or similarproducts

1. Replace 9-volt batteries in receiver andremote control

TROUBLESHOOTINGContinued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low3. Burner orifice diameter is too small4. Thermopile leads disconnected or im-

properly connected5. Burners will not come on in remote

position

1. Manifold pressure is too low2. Burner orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner3. Gas regulator defective

1. Not enough air

2. Gas regulator defective3. Residues from manufacturing processes

and logs curing

1. Not enough combustion/ventilation air

1. Turning control knob to HI positionwhen burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

1. When heated, vapors from furniture pol-ish, wax, carpet cleaners, etc. turn intowhite powder residue

1. Battery is not installed. Battery poweris low

www.desatech.com

19104637

OWNER’S MANUAL

TROUBLESHOOTINGContinued

POSSIBLE CAUSE

1. Metal expanding while heating or con-tracting while cooling

1. Fireplace burning vapors from paint, hairspray, glues, cleaners, chemicals, newcarpet, etc. (see IMPORTANT statementabove)

2. Gas leak. See Warning statementabove

1. Not enough fresh air is available2. Low line pressure3. ODS/pilot is partially clogged


2. Control valve defective

1. Foreign matter between control valveand burner


1. Improper log placement

2. Drafts or other air currents affectingflame pattern

3. Air holes at burner inlet blocked

4. Burner flame holes blocked

OBSERVED PROBLEM

Fireplace produces a clicking/ticking noisejust after burners are lit or shut off

Fireplace produces unwanted odors

Fireplace shuts off in use (ODS operates)

Gas odor even when control knob is in OFFposition

Gas odor during combustion

Dark residue on logs or inside of fireplace

REMEDY

1. This is common with most fireplaces. Ifnoise is excessive, contact qualified ser-vice person

1. Open window and ventilate room. Stopusing odor causing products while fire-place is running

2. Locate and correct all leaks (see Check-ing Gas Connections, page 12)

1. Open window and/or door for ventilation2. Contact local propane/LP gas company3. Clean ODS/pilot (see Cleaning and

Maintenance, page 21)


2. Replace control valve

1. Take apart gas tubing and remove for-eign matter


1. Properly locate logs (see Installing Logs,page 13)

2. Eliminate source of drafts around heater

3. Clean out air holes at burner inlet. Peri-odically repeat as needed

4. Remove blockage or replace burner

WARNING: If you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your

building.• Immediately call your gas supplier from a neighbor’s phone. Follow the

gas supplier’s instructions.• If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaningsupplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,etc., create fumes. These fumes may mix with combustion air and create odors. These odorswill disappear over time.

www.desatech.com

20 104637


SPECIFICATIONSVCGF30PR Remote ReadyBtu (Variable) 20,000/30,000

Type Gas Propane/LP Only

Ignition Piezo

Pressure Manifold 7.9" W.C.

Inlet Gas Pressure (in. of water)

Maximum 14"

Minimum* 11"

Shipping Weight 124 lbs.

* For input adjustment

TECHNICALSERVICEYou may have further questions about in-stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni-cal Service Department at 1-800-DESA LOG(1-800-337-2564).

You can also visit DESA International’stechnical services web site atwww.desatech.com.

REPLACEMENTPARTSNote: Use only original replacement parts.This will protect your warranty coverage forparts replaced under warranty.

PARTS UNDER WARRANTYContact authorized dealers of this product.If they can’t supply original replacementpart(s), call DESA International’s Techni-cal Service Department at

1-800-323-5190. When calling DESA In-ternational, have ready

• your name and address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or naturalgas)

• purchase date

Usually, we will ask you to return the defec-tive part to the factory.

PARTS NOT UNDERWARRANTYContact authorized dealers of this product.If they can’t supply original replacementpart(s), call DESA International’s PartsDepartment at 1-800-972-7879 for referralinformation. When calling DESA Interna-tional, have ready

• model number of your heater

• the replacement part number

SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specified heat

• propane/LP gas supply may be low

When Gas Quality Is Bad• pilot will not stay lit

• burners will produce flames and soot

• heater will backfire when lit

You may feel your gas pressure is too low orgas quality is bad. If so, contact your localpropane/LP gas supplier.

AUTOOFFON

Thermopile

WIRING DIAGRAMNote: For proper operation of optional ac-cessories, the wires from the switch to thecontrol must be connected exactly as shown.

21104637

OWNER’S MANUAL

CLEANING ANDMAINTENANCE

WARNING: Turn off heaterand let cool before cleaning.

CAUTION: You must keepcontrol areas, burner, and circu-lating air passageways of heaterclean. Inspect these areas ofheater before each use. Haveheater inspected yearly by a quali-fied service person. Heater mayneed more frequent cleaning dueto excessive lint from carpeting,pet hair, bedding material, etc.

LOGS• If you remove logs for cleaning, refer to

Installing Logs, page 13, to properly re-place logs.

• Replace log(s) if broken or chipped(dime-sized or larger).

MAIN BURNERPeriodically inspect all burner flame holeswith the heater running. All slotted burnerflame holes should be open with yellowflame present. All round burner flame holesshould be open with a small blue flamepresent. Some burner flame holes may be-come blocked by debris or rust, with no flamepresent. If so, turn off heater and let cool.Either remove blockage or replace burner.Blocked burner flame holes will create soot.

FRONT WINDOW GLASS

WARNING: You must operatethis fireplace with the front win-dow assembly in place.

WARNING: Never clean theglass when it is hot. Handle glasswith care.

You will have to clean the glass periodi-cally. During start up, condensation will formon the inside of the glass which causes lint,dust, and other airborne particles to cling to theglass surface. Also initial paint curing maydeposit a slight film on the glass. Clean theglass with a clean soft cloth and a nonabrasivehousehold cleaner to avoid scratching the glass.Clean the glass only when necessary.

CATALYTIC FILTER

CAUTION: Do not operateheater with a broken, damaged,or missing catalytic component.

WARNING: Do not submergethe filter in any water solutions. Donot use any liquid to clean filter.

The catalytic filter requires cleaning at leastonce a year to work effectively. After remov-ing front window assembly (see step 1, page11), remove the six (6) hex nuts holding thecatalytic filter. Lower the filter down and outof firebox. Handle the filter with care. Do notbend or destroy the steel spiral coils con-tained within the catalyst. Use a brush withsoft bristles, a vacuum with a brush attach-ment, or compressed air to remove loose dirt,debris, and dust. After cleaning, install thecatalytic filter back to the unit.

CLEANING BURNERINJECTOR HOLDER ANDPILOT AIR INLET HOLEThe primary air inlet holes allow the properamount of air to mix with the gas. This pro-vides a clean burning flame. Keep these holesclear of dust, dirt, and lint. Clean these air inletholes prior to each heating season. Blockedair holes will create soot. We recommend thatyou clean the unit every three months duringoperation and have heater inspected yearly bya qualified service person.

We also recommend that you keep the burnertube and pilot assembly clean and free of dustand dirt. To clean these parts we recommendusing compressed air no greater than 30 PSI.Your local computer store, hardware store, orhome center may carry compressed air in acan. You can use a vacuum cleaner in theblow position. If using compressed air in acan, please follow the directions on the can.If you don't follow directions on the can, youcould damage the pilot assembly.

1. Shut off the unit, including the pilot.Allow the unit to cool for at least thirtyminutes.

2. Inspect burner, pilot, and primary airinlet holes on injector holder for dustand dirt (see Figure 34).

3. Blow air through the ports/slots andholes in the burner.

4. Check the injector holder located at theend of the burner tube again. Remove anylarge particles of dust, dirt, lint, or pet hairwith a soft cloth or vacuum cleaner nozzle.

Figure 34 - Injector Holder On OutletBurner Tube

5. Blow air into the primary air holes onthe injector holder.

6. In case any large clumps of dust havenow been pushed into the burner repeatsteps 3 and 4.

Clean the pilot assembly also. A yellow tipon the pilot flame indicates dust and dirt inthe pilot assembly. There is a small pilot airinlet hole about two inches from where thepilot flame comes out of the pilot assembly(see Figure 35). With the unit off, lightlyblow air through the air inlet hole. You mayblow through a drinking straw if compressedair is not available.BurnerTube

Injector Holder(May Be Brassor AluminumDepending onModel)

Primary Air InletHoles (Shape ofHoles May Varyby Model)

Figure 35 - Pilot Inlet Air Hole

BurnerTube

PilotAssembly

Pilot AirInletHole

Ports/Slots

22 104637


ACCESSORIES

EQUIPMENT SHUTOFFVALVE - GA5010For all models. Equipment shutoff valvewith 1/8" NPT tap. Fits 1/2" NPT pipe.

SLIM HEARTH BASE(Not Shown)G3005J Series - Jade MarbleLaminateG3005S Series - SandstoneMarble LaminateG3005B Series - Black OnyxMarble Laminate

The slim hearth base allows you to furthercustomize your fireplace.

Dimensions (WxHxD): 41 7/8" x 5/8" x 10"

Purchase these fireplace accessories fromyour local dealer. If they can not supplythese accessories, call DESA International’sSales Department at 1-800-432-2382 forinformation. You can also write to the ad-dress listed on the back page of this manual.

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CABINET MANTEL WITHPERIMETER BRASS TRIMGM100F Series - Walnut FinishedGM101U Series - UnfinishedGM106F Series - Oak Finished withMedium StainGM107U Series - UnfinishedGM102W Series - Off White Paint

Shown with optional base and laminatehearth and mantel trim accessories.

Dimensions (WxHxD): 56 3/4" x 48" x 20 3/4"

HARDWOOD HEARTH BASEG3000F Series- Walnut FinishedG3001U Series - UnfinishedG3006F Series - Oak Finishedwith Medium StainG3007U Series - Unfinished OakG3004W Series - Off White Paint

The hearth base creates a handsome riser forthe fireplace (cannot be used with cornermantel).

Dimensions (WxHxD): 58" x 6 1/2" x 28 9/16"

BLOWER ACCESSORYGA3700 AND GA3700TSERIESManual variable control and automatic ther-mostat variable control. Blowers will increaseair flow to maximize heat distribution.

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CORNER MANTELGM200F Series - Walnut FinishedGM201U Series - UnfinishedGM202F Series - Oak Finished

Shown with optional laminate mantel trimaccessory.

Dimensions (WxHxD): 60 7/8" x 48 3/4" x 34 5/8"

CORNER HEARTH BASEG3008F Series - Walnut FinishedG3009U Series - UnfinishedG3010F Series - Oak Finished

The corner hearth base is designed for usewith the corner mantels to create a hand-some riser for the fireplace.

Dimensions (WxHxD): 52 1/2" x 6" x 23 3/4"

23104637

OWNER’S MANUAL

ACCESSORIESContinued

LAMINATE TRIM FORHEARTH OR MANTELG3002J Series - Jade MarbleLaminate Mantel TrimG3003J Series - Jade MarbleLaminate Hearth Base TrimG3002S Series - SandstoneMarble Laminate Mantel TrimG3003S Series - SandstoneMarble Laminate Hearth BaseTrimG3002B Series - Black OnyxMarble Laminate TrimG3003B Series - Black OnyxMarble Laminate Hearth BaseTrimMantel trim for cabinet or corner mantel.Hearth base trim for hardwood hearthbases.

Hearth Base Trim

Mantel Trim

AUTOONOFF

COOLER

WARMER

TEMP

RECEIVER AND HAND-HELDTHERMOSTAT REMOTECONTROL KIT - GHRCT SERIESAllows the gas log heater to be operated ina manually or thermostatically controlledmode. You can turn the gas log heater on andoff without ever leaving the comfort of youreasy chair.

RECEIVER AND HAND-HELDREMOTE CONTROL KITGHRC SERIESAllows the gas log heater to be turned on andoff by using a hand-held remote control.

WALL-MOUNT THERMOSTATSWITCH - GWMT1(Not Shown)

The desired comfort setting can be selectedon the wall thermostat and the log heaterwill automatically cycle from pilot to theheat setting selected.

WALL-MOUNT ON/OFFSWITCH - GWMS2(Not Shown)

Allows the gas log heater to be turned on andoff with a wall switch.

BRASS TRIM ACCESSORYGA6090(Not Shown)

For use with built-in installations. Provides afinished appearance covering rough and/orunfinished edges around fireplace. This trimis also included with accessory mantels.

DUPLEX OUTLET KITGA3555(Not Shown)

For built-in installation when accessoryblowers are used.

CLEANING KIT - CCK(Not Shown)

Your vent-free gas appliance requires regu-lar cleaning and maintenance to preventperformance problems. This kit gives youthe tools and instructions to make it easy toclean all critical areas of your appliance.

24 104637


ILLUSTRATEDPARTSBREAKDOWNREMOTE READYCATALYTIC MODEL

VCGF30PR

17

4

O

FF

P

ILOT

O

N

H

I

LO

8

12

26

7

64 3

2

1

5

9

14

13

25

15

16

21

11

10

19

192019

23

24

22

18

27

28

25104637

OWNER’S MANUAL

PARTS LISTREMOTE READYCATALYTIC MODEL

VCGF30PR

KEYNO. PART NUMBER DESCRIPTION QTY.

1 102785-03 Log, Golden Oak 12 103778-01 ODS Pilot (NG) 13 098249-01 ODS Nut 24 099387-03 Pilot Tube 15 104894-02 Burner Outlet Tube 16 102843-01 Burner Clip 17 099056-21 Burner Orifice Injector 18 104816-01 Burner 29 M11084-38 Screw, #8 x .38 210 104236-02CK Painted Base Assy 111 M12461-26 Screw, #10 - 32 412 104238-02BR Firebox Bottom 113 103284-03 Wiring Harness 114 098265-02 Elbow, Male 115 103782-01 Valve Bracket 116 103781-02 Gas Control Valve 117 098271-03 Ignitor Cable 118 102445-01 Piezo Ignitor 119 098304-01 Screw 1520 099998-01 Switch 121 104241-01 Remote Switch Bracket 122 103587-01CK Switch Plate 123 097809-02 Male Connector 124 101628-03 Flexible Connector (Hose) 125 M50104-02 Bushing 126 M11084-26 Screw, #10 x .38 427 104893-01 Blower Draft Shield 128 901056-01 3/8" Flare x 1/2" NPT 1

PARTS AVAILABLE — NOT SHOWN

097555-01 Caution Decal 1104354-01 Information Video 1

This list contains replaceable parts used in your fireplace. When ordering parts, follow theinstructions listed under Replacement Parts on page 20 of this manual.

26 104637


ILLUSTRATEDPARTSBREAKDOWNFIREPLACE

VCGF30PR

4

26

24

25

24

11

14

8

14

3

14

2

22

21

23

23

10

17

13

5

16

15

18

9

1

27

196

7

28

55

20

12

27104637

OWNER’S MANUAL

PARTS LISTFIREPLACE

VCGF30PR

This list contains replaceable parts used in your fireplace. When ordering parts, follow theinstructions listed under Replacement Parts on page 20 of this manual.

KEYNO. PART NUMBER DESCRIPTION QTY.

1 101357-03 Top Outer Casing 12 104895-01 Outer Casing 13 104640-01BR Right Front Side Assembly 14 104641-01BR Left Front Side Assembly 15 098304-01 Phillips Pan Head Screw, #10 96 104649-01BR Top Front Louver 17 105759-01BR Firebox Hood 18 101348-01 Firebox Support 29 104719-01 Screw, PPH 10 - 24 x .50 210 104717-01 Firebox Top Assembly 111 101346-01CK Outer Base 112 104638-01 Firebox Wrapper 113 101514-01CK Cover 114 M11084-26 Hex Screw, #10 4515 104242-01CK Bottom Louvered Door 116 104699-01 Window Assembly 117 104648-01 Catalyst 118 097384-01 Nut - 10 - 24 With Captive Washer 619 104874-01 Top Insulation 120 104886-01 Top Insulation Bracket 121 104928-01 Side Insulation 122 104875-02 Back Insulation Bracket 123 104875-01 Side Insulation Bracket 224 101889-01 Firebrick Retainer 325 101929-02 Rear Firebrick 126 101932-02 Side Firebrick 227 098194-02 Standoff Bracket 328 105760-01 Heat Deflector 1

PARTS AVAILABLE — NOT SHOWN

101386-02 Louvered Door Hinge 2101784-01 Magnet Catch 2102307-01 Strike Plate 2

LIMITED WARRANTYVENT-FREE PROPANE/LP GAS FIREPLACE

DESA International warrants this product to be free from defects in materials and components for four (4) years from the date of firstpurchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions.To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heaterto proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUSTbe obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts.Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordancewith all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or becomedamaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost,labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT;THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA-TION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE;AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT ANDDESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequentialdamages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

2701 Industrial DriveP.O. Box 90004Bowling Green, KY 42102-9004

www.desatech.com

INTERNATIONAL

KEEP THIS WARRANTY

WARRANTY INFORMATION

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard writtenwarranty. We make no other warranty, expressed or implied.

104637-01Rev. E02/00NOT A UPC

104637 01

Documents

UNVENTED (VENT-FREE) CATALYTIC PROPANE/LP GAS FIREPLACE€¦ · 2 104637 UNVENTED PROPANE/LP GAS FIREPLACE ® 1. This appliance is only for use with the type of gas indicated on the