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With the Reseller-of-Record feature in the Partner Center, resellers must have a valid MPN ID to be validated. 2-Tier partners should inform their resellers on the necessity of resellers’ click-accepting the MOSPA in order to be validated partners. When an MPN ID is entered into in Partner Center to indicate a Reseller-of-record, some Partners have entered a MPN ID of a reseller that doesn’t have an advisor MPN status; that is, hasn’t click-accepted the Microsoft Online Services Partner Agreement (MOSPA) when they set up their MPN account or later within their MPN Partner Membership Center. This is why the Reseller isn’t validated when entered in the Partner Center. To check if the organization has signed/accepted MOSPA, the primary program admin has to login to Partner Membership Center and on the bottom left of the page, they will see the Microsoft Online Services Partner Agreement under the “Additional Programs”: !
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Cloud Solution Provider (CSP)2-Tier Partners:Adding Reseller-of-record information to CSP subscriptions in the Partner CenterUpdated: July 2015
Make sure the user has the correct permissions.
Only users with the Admin agent or the Sales agent role are able to add or update Reseller-of-record information.
Note: Users who have the Admin agent or Sales agent role can add or change the Reseller-of-record information in the Partner Center.
With the Reseller-of-Record feature in the Partner Center, resellers must have a valid MPN ID to be validated. 2-Tier partners should inform their resellers on the necessity of resellers’ click-accepting the MOSPA in order to be validated partners. When an MPN ID is entered into in Partner Center to indicate a Reseller-of-record, some Partners have entered a MPN ID of a reseller that doesn’t have an advisor MPN status; that is, hasn’t click-accepted the Microsoft Online Services Partner Agreement (MOSPA) when they set up their MPN account or later within their MPN Partner Membership Center. This is why the Reseller isn’t validated when entered in the Partner Center.
To check if the organization has signed/accepted MOSPA, the primary program admin has to login to Partner Membership Center and on the bottom left of the page, they will see the Microsoft Online Services Partner Agreement under the “Additional Programs”:
Make sure the Reseller has an active MPN membership and signed MOSPA
!
Make sure the Reseller has an active MPN membership and signed MOSPA
!If the Reseller has already signed/accepted MOSPA, they will see the word “Status”. If they have not, they will see the word “Enroll”. They can click on the hyperlink which will bring them to the Microsoft Online Services page where they can click on the checkbox to sign MOSPA. Once they have signed MOSPA, the status will show up as “Completed”, as you can see from screenshot below:
2-tier CSP Partners:Adding a Reseller-of-record when provisioning a new customer
Adding a Reseller-of-record when provisioning a new customer
Adding a Reseller-of-record when creating a new customer
Complete the new customer information and click Next.
Select the desired offers
Adding a Reseller-of-record when creating a new customer
Select the offer(s) and number of Licenses.
View the default Reseller-of-record information
Adding a Reseller-of-record when creating a new customer
At the bottom of the page, under Reseller (MPN ID), click Update.
Enter the Reseller’s MPN ID and Verify
Adding a Reseller-of-record when creating a new customer
Enter the Reseller’s MPN ID, then click Verify. If it comes back as verified, click Next.
Reseller should appear on the Review page
Adding a Reseller-of-record when creating a new customer
The added Reseller-of-record appears on the Review page. Click Submit.
Confirmation screen will also show the Reseller
Adding a Reseller-of-record when creating a new customer
The added Reseller-of-record also appears on the Confirmation page. Click Done.
2-tier CSP Partners:Adding a Reseller-of-record to a new subscription
Add a new subscription for a customer
Adding a Reseller-of-record when ordering a new subscription
On the Customers page, expand the details for the customer using the down-arrow, then click Add subscriptions
Select the SKU and number of licenses
Adding a Reseller-of-record when ordering a new subscription
Select the offers and number of licenses.
View the default Reseller-of-record information
Adding a Reseller-of-record when ordering a new subscription
At the bottom of the page, under Reseller (MPN ID), click Update.
Enter and verify the Reseller-of-record’s MPN ID
Adding a Reseller-of-record when ordering a new subscription
Enter the Reseller’s MPN ID, then click Verify. If it comes back as verified, click Submit.
2-tier CSP Partners:View or update Reseller-of-record information on an existing subscription
On the Customers page, click on a customer
Viewing or updating the Reseller-of-record on an existing subscription
On the Customers page, click on the customer.
On the Subscriptions page for the customer, view the current Reseller-of-record information
Viewing or updating the Reseller-of-record on an existing subscription
On the Subscriptions page, click on the subscription. Note that the current Reseller-of-record is listed in the Reseller column.
On the subscription details page, view or update the current Reseller-of-record information
Viewing or updating the Reseller-of-record on an existing subscription
On the details page for the subscription, view or Update the Reseller information.
