Anjali BhardwajAssistant Manager – HR Operations & C & B

Contact No. 9910398505

Email: Anjali.Bhardwaj98@yahoo.com

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Objective

Utilizing the skills and knowledge acquired in Human Resources space to become a competent HR Generalist while achieving organizational goals. _ _________________________________________________________________________________

Summary

Highly goal-oriented, results-driven and dedicated professional with over 12 years of demonstrated experience in the following areas:

Payroll & Benefits Administration Payroll Transitioning On-Boarding and Off-Boarding HR Audits and HR Compliance Headcount and Attrition Analysis Compensation and Benefits Administration Salary benchmarking HR Analytics and Reporting (Attrition Analytics and Workforce Demographics reporting) Employee Life Cycle Reward & Recognition Policy interpretation and formulation Adhoc HR Projects Leave, Time & Attendance Event management Performance Management Statutory Compliances

Professional Experience:

Organization – Sun Life Financial (Sun Life India Service Centre Pvt. Ltd.)Designation – Assistant Manager – HR Operations, HRIS & Comp & BenefitsPeriod of Employment – July 01, 2006 - till date (10+ yrs.)Current Span – 2 Employees

Responsibilities – Managing HR Operations & Compensation and Benefit for (1150 employees) the entire organization with direct reporting to the HR Head.

Payroll & Benefits

Liaise with payroll vendor for accurate and timely credit of monthly salary as per the defined payroll calendar, act as a verifier or the checker of the payroll.

Validate monthly payroll inputs to ensure quality and accuracy of inputs Measure performances of both individuals and processes against defined KPIs and success

measures to identify scope for further improvement Management of employee attendance as per the policy Management of employee benefits i.e. Health Insurance and statutary mandates like PF / ESIC &

Gratuity

HR Audits

Manage periodic HR audits (Internal and External) and document findings as Management Action Plan (MAP) for further discussion with the Leadership Team.

Compensation and Benefits Administration

Assist HR Head in implementing periodic salary increments and bonus proposals Analyze data for HR leadership for participation in compensation surveys Benchmark identified positions with market data Manage annual salary planning and bonus processes as per company guidelines Identify the niche skills as per market and provide the insights for the compensation and the

profile to the business.

Performance Management

Facilitate discussions with various internal clients to assess appropriate response, action, and/or resource(s) needed. Respond to associate and manager inquiries regarding performance management tools and assist managers during the formal review process. Coach managers on all aspects of performance improvement including Improvement Plans, Warnings, formal coaching etc.

As a policy interpreter, handle queries about policies/processes and help apply them to high risk specific situations and minimize liability

Associate Relations: Handle complex investigations and drive them to closure.

Reward and recognition policies revamped as per the business requirement.

Drive Compensation review process and promotion

HR Analytics & Reporting (HRIS)

Establish key success measures of all HR processes and report performance to leadership team

Ensure recording, tracking and reporting of headcount, turnover and other key HR metrics

Manage defined strategic HR metrics in Planned Vs. Actual format and continuously monitor the progress

Conduct data analysis and create human capital management reporting for business verticals

Constantly improve HR data analytics and create systems for data capturing

Employee Life Cycle

Manage all critical aspects of employee life cycle including Joining, Exit. Confirmation, PIP, retentions etc.

Statutory Compliances

Ensure that all the HR compliances have been complied on or before the due dates. Manage all critical aspects of employee life cycle including Joining, Exit. Confirmation, PIP, retentions

Launch of Various HR Projects

Launch of critical HR enabling projects such as HRIS system (Workday) and Taleo and become the process owner & Subject Matter Expert

Leave, Time and Attendance System

Launched the Leave Management System and linked the same with the Attendance system, to capture the actual availed leaves and direct online escalations for the non-applied leaves.

Yellow Belt Project

Lean Six Sigma Yellow belt certified by improvising the confirmation process by eliminating the waste and automated the process. 100% on time confirmation achievement through the project.

Highlights

Instrumental in setting up core processes to support the launch and scale up of the organization. Handled Finance, Administration and HR related matters single-handedly for a start-up like setup

Received ‘Shining’ Award for launching the HRIS system Workday single-handedly Implemented the Online systems (LMS, Payroll, HRIS, Exit Management System) Recognized time-to-time for flawless, timely delivery of payroll Included in the Top Talent list Received several Star awards and Shining awards for performance Annual Sun Award (Best Manager) 2016

Company – ICFAI University Designation – Programme & HR Coordinator Period of Employment – Sep’05 to March 06

Responsibilities

Served as a liaison between HR Operations and Regional HR Teams. Gathered and analyzed data from regional teams and generated reports. Prepared HR Matrix presentations, database administration for over 4500 employees across India

Providing post admission services specially launching batches for the distant learning programs Conducting the induction program Preparing the schedule for all the batches & taking interviews of the faculties, finalizing the

faculties, sending final report for the faculties’ honorarium Hiring of faculties Key responsibility for the attendance and leave management system Provided HR data support to the Sr. Management team at APAC level Assisted the C&B lead in annual budgeting and planning exercises PeopleSoft administration

Achievements

Received ‘Excellence’ award for closing sales with remarkable performance in view of resource crunch in the sales team

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Company – Indiacom Ltd.Designation – Associate HR Executive & Tele sales HeadPeriod of Employment – Feb’04 to Aug’05

Responsibilities

Provided data support to the HR Leadership team Managed recruitment of permanent & contractual employees, screening and validation of

resumes, interview co-ordination Updating the employee database, Joining Tracker, Induction Tracker etc

Reports generated as and when required through PeopleSoft Understanding and taking down the requirements from the clients and delegating and dividing

the requirements to the team Coordination of Hiring Process (Scheduling, Feedback, Follow-up till the offer is made) Segregating the profiles, short-listing the profiles on the basis of skill set and experience

conducting the preliminary screening of the candidates for Embedded and Telecom domain and forwarding them for the technical evaluation to the Department head etc

Responsible for training New Hires Handling employee grievances, misconduct and resolving the same –Insubordination,

termination cases, and exit interviews, full and final settlements etc Maintaining confirmation appraisals of employees and constant feedback sessions with

managers to know the performance of the group as a whole. Giving training to the telesales, to help them in solving their complicated queries in closing the

sale Setting the targets of the telesales & motivate them to achieve it

Achievements

Got the All-rounder award for performing the smooth working of HR department and 110% achievement in sales.

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Academics

Certified Reward Professional from Aon Hewitt Lean Six Sigma Yellow belt certified Attended the various trainings like Leading into Leadership and Leading through Influence. Insurance Basic certification from IMT Ghaziabad PG Diploma in HRM from Amity School of Distant Learning, Noida in 2005 HIT Diploma from NIIT, Raja Garden, New Delhi in 1997 B.A. from Delhi University in 1995

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IT Skills

Diploma in Computer Applications from NIIT, Delhi Well versed with MS Excel, MS Word & PowerPoint Worked on Vignette tool

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Personal Information:

Husband’s Name: Raman BhardwajAddress: H. No. 1771, Sector 4, Urban Estate, Gurgaon, 122001

(Anjali Bhardwaj)