Christie Brown 2553B 24th Avenue East, Seattle WA 98112 brownchris8278@yahoo.com – 3609324380

I am a self-starter with a strong work ethic, and have a high attention to detail. I enjoy a fast paced environment and come to the table with high enthusiasm and creative problem solving. I am highly productive with strong communication skills; and work well independently or on a team. I am adept at using Microsoft Office suite, Microsoft 2010, IOS 10, and salesforce software and JAVA .

EDUCATION

Washington State University - Vancouver, WA 8/2012 to 6/2014 Bachelors of Science—Environmental Science, Minor in Biology WORK EXPERIENCE Customer Service Representative Xerox Contract with a company- Redman WA 7/2015 to Present

Answered 600+ monthly customer’s inquiries with desired information; researched and provided troubleshooting steps Resolution rate for helping customers in resolving any concerns they were experiencing was on 85% -90%

Provided feedback to help resolve issues with the new tools that were implemented on a daily basis with search engines, documents etc. Maintained a flexible and positive mindset to provide exceptional help for all customers with troubleshooting IOS and Android.

Leader/Training Consultant 1/2015 to 4/2015 Redmark Inc.

Account executive that conducted face to face acquisitions Trained and led countless future leaders with different backgrounds in learning the skills required to be successful

Completed duties with diligence and with a detail to make sure all paperwork complete by the office were accurate Aided as treasury for Operation Smile philanthropy event that helped to save 2 children’s lives in the process

School Ambassador Washington State University Vancouver 6/2013 to 6/2014

Personalize and lead tours for visitors to the campus on a regular basis

Communicate through correspondence with new incoming freshman throughout their first year Collaborate with other organizations on campus to create events for the community

Answer any questions that students, faculty, staff, or families have during office hours Make phone calls to prospective students throughout the year

Intern Spring Semester 2012 S.W.A.M.P (Southwest Washington Amphibian Monitoring Project) Vancouver, WA

Worked alongside Dr. Peter Ritson as his liaison Volunteered time to quantify data collecting of amphibian eggs for Dr. Ritson ’s research Verified data collected by others on Dr. Ritson’s team to create a grid that represented the population

Endorsed research being accomplished in the area for new students to get involved in their community Communicated with the public and community to gather resources for the team

Intern Spring Semester 2012 Columbia Springs for Environmental Education Internship - Vancouver, WA

Educated students in the local area about the importance of ecosystems Directed short tours of the habitat restoration projects to schools and potential donors

Managed up to 15 people; to identify, count, and record large growth pines that were healthy on 300 + acres Kennel Technician Paulding County Animal Control - Dallas, GA 10/2010 to 7/2012

Ensure that the animals are clean, fed, and in general good health; cared for the sick and injured animals Assisted with adoptions, prepared and maintained records; ensure all adoption requirements were met

Provided information regarding the animal shelter operations and relevant department policy to potential adopters Census Crew Leader U.S. Federal Government - Paulding County – Dallas, GA 3/2010 to 6/2010

Managed a staff of eighteen people

Instructed associates on the guidelines and laws linked with the Census for 2010 Collaborated with other crew leaders and supervisors on data collected

Facilitated paperwork from the ground up to Dalton LCO Initiated efficient organization of work for employees

Weather Forecaster United States Air Force - Robins AFB - Warner Robins, GA 4/2006 to 9/2009

Experience with meeting the most challenging organizational goal objectives

Organized tasks required and completed with pragmatic precision with the forecaster at a different location Observed digital readings and relayed information via radio frequencies VFR, presentations, and phone calls

Conducted safety reports during recalls or base exercises to leadership for protection base wide (approx. 70,000 people)