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Upgrade RoadMap

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Upgrade Communication TeamActive Global Support, SAP AG

SAP Upgrade Roadm ap

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Cu sto m e r Nee ds a nd Ch al le ng es Su rrou nd in g a n SAPUpgrade / Transi t ion

Discovery Evaluation Implementation Operations

Align IT strategy with

SAP release strategy

Define transition/upgrade

strategy and project plan

Minimize project costs and

risks of business disruption

CUSTOMER NEEDS

CONCLUSION

Depending on the complexity of the current SAP landscape, the customer's

experiences and the project scope, customers face different challengesand need tailored assistance

0%

10%

20%

30%

40%

50%

Other

Right timing for transition

Define value proposition

Justify budget for project

Decide on target release

Cost/effort estimation

Up-skill project team

0%

10%

20%

30%

40%

50%

OtherOther

Right timing for transitionRight timing for transition

Define value propositionDefine value proposition

Justify budget for projectJustify budget for project

Decide on target releaseDecide on target release

Cost/effort estimationCost/effort estimation

Up-skill project teamUp-skill project team

Project management

Technical upgrade /Minimum downtime

Adapt application /Modification adjustment

Efficient testing

End-user training10%

20%

30%

40%

50%

Other

IT infrastructure

Project managementProject management

Technical upgrade /Minimum downtimeTechnical upgrade /Minimum downtime

Adapt application /Modification adjustmentAdapt application /Modification adjustment

Efficient testingEfficient testing

End-user trainingEnd-user training10%

20%

30%

40%

50%

OtherOther

IT infrastructureIT infrastructure

CHALLENGES

Source: SAP Upgrade Survey 2004 (700 interviews) Source: SAP Upgrade Survey 2004 (700 interviews)

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SAP Upgrade RoadmapSAP Upgrade Info Center

K ey In fo Sourc es on SAP Upgrade / Trans i t ion

pow e red b y SAP Sup por t Po rt a l p ow e re d b y SA P Sol ut i on M an ag er  

Discovery Evaluation Implementation Operations

IN FO SOURCES

Align IT strategy withSAP release strategy

Define transition/upgradestrategy and project plan

Minimize project costs andrisks of business disruption

CUSTOMER NEEDS

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SAP Upgrade Roadm ap – Overv iew

SAP FSCM 3.0 (Biller Direct;

Dispute Management)

SAP SEM 4.0

SAP Learning Solution 3.0

SAP E-Recruiting 3.0

SAP ECC5.0

Target release withinmySAP ERP

34 (14 unique)SAP FSCM 2.0

56 (10 unique)SAP SEM 3.0...3.5

55 (13 unique)SAP Learning Solution 2.0

2 (2 unique)SAP E-Recruiting 2.0

99 (27 unique)SAP R/3 3.1i...4.7X200

No. of newaccelerators

Source release

SAP FSCM 3.0 (Biller Direct;

Dispute Management)

SAP SEM 4.0

SAP Learning Solution 3.0

SAP E-Recruiting 3.0

SAP ECC5.0

Target release withinmySAP ERP

34 (14 unique)SAP FSCM 2.0

56 (10 unique)SAP SEM 3.0...3.5

55 (13 unique)SAP Learning Solution 2.0

2 (2 unique)SAP E-Recruiting 2.0

99 (27 unique)SAP R/3 3.1i...4.7X200

No. of newaccelerators

Source release

DESCRIPTION

BENEFITS

Repeatable approach that helps to mitigaterisks, attack key time consumers and reducecosts and effort

Central point of access to upgrade projectinformation and integrated use with SAPSolution Manager

EXAMPLE

Content updates by mySAP ERP upgrade path (01/2005) SAP's standard methodology to plan andexecute the upgrade of an SAP solution

Content: Best practices and templates forproject management, functional andtechnical aspects facilitating key tasks ofthe entire project team

Formats: HTML version on SAP Upgrade Info Center

SAP Solution Manager format: as part ofST-ICO140

Availability:

As of 06/2004, latest update in 01/2005

Languages: English, German

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T he n av ig at i on st r uc t u re

c o ns is t s of :

Phases Work packages

Deliverables Methods

A li gn ed t o t h e s t r uc t u r e a re :

Milestones Upgrade Services

Topic descriptions

Accelerators

SAP Upgrade Roadmap – Conc ept

On e-s te p a cc e ss t o esse nt i a l SAP u pg ra de k n ow led ge …

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Navigat i on a long t h e Roadm a p Phases

ProjectPreparation

ProjectPreparation

UpgradeBlueprintUpgradeBlueprint

UpgradeRealizationUpgrade

RealizationFinal Preparation

for CutoverFinal Preparation

for CutoverProduction Cut-over & SupportProduction Cut-over & Support

Work package 1

Deliverable 1

Deliverable 2

Work package 2

Method 1

Method 2

Method 1

Deliverable 1

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How -To Ar ea :Topics that describe how to

complete a deliverable with thefollowing structure:

Content

Prerequisites

Procedure Result

Acc e lera to r Area :Upgrade relevant links that facilitatethe completion of a deliverable:

Templates

Best Practices documents

Tools and Services

SAP Upgrade Roadmap – Conc ept

How-Tos and acce le ra to rs linked along the roadmap structure,

facilitate significantly the completion of key project activities / deliverables!

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Pro jec t Management Aspect sSample Project PlanSAP Solution Manager – Usage GuideDescriptions on available SAP Upgrade Services

App li ca t i on-Spec i f i c Aspec tsSolution-specific upgrade master guidesSAP Development News

SAP Release Notes

Techno logy Aspec t sUpgrade Guides and Best Practices for OS/DB Migration

Front-end deployment and Network sizing aspectsProduct Availability Matrix, including platform-specificsDetails on system copy when using temporary hardware

SAP Upgrade Roadm ap - TOP 10 Ac c e lera tors

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Five new f lavors for m ajor upgrade pat hs w i t h in m ySAP ERP 2004

Number o f acce lerato rs: In total: 246 Accelerators

64 unique for specific mySAP ERP components

Upgrade Roadm ap - New Flavors fo r mySAP ERP 2004 

Source release Target release withinmySAP ERP

No. of newaccelerators

SAP R/3 3.1i...4.7X200 SAP ECC5.0

SAP E-Recruiting 3.0

SAP Learning Solution 3.0

SAP SEM 4.0

SAP FSCM 3.0 (Biller Direct; Dispute

Management)

99 (27 unique)

SAP E-Recruiting 2.0 2 (2 unique)

SAP Learning Solution 2.0 55 (13 unique)

SAP SEM 3.0...3.5 56(10 unique)

SAP FSCM 2.0 34 (14 unique)

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L is t o f Ac c e le ra to rs for mySAP ERP 2004

m ySAP ERP in genera l

SAP E-Rec rui t ing

SAP Learning Solu t ion

SAP Financ ia l Supply Cha in Management

SAP St ra tegi c En te rp ri se Managemen t

Statement of DirectionValue Prosition DocumentDelta Training MaterialRelease Notes

Solution Master GuideSolution Operations GuideProduct Availability informationRelease Information Notes (techn. Restrictions

Upgrade Note for E-Recruiting 3.0

Direct Biller:Security NoteInstallation and Upgrade Note

Dispute Management:Specific sizing informationInstallation/Upgrade Note

Installation Guides

for Java components LSO-CP 3.0Java Authoring Environment 3.0Offline Player 3.0Installation Note

Upgrade Note

Application Security Guide

Upgrade Release Notes: SEM 3.0 -> 4.0; SEM 4.0 and FinBasis 3.00 -> Netweaver‘04

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SAP Upgrad e Roadm ap: Form at s

HTML Version In SAP Solution Manager

Purpose:

Content in read-only format to learnand leverage available accelerators

Purpose:

• Project-independent use: Tailored access to roadmap content

• Use in upgrade project: 

Track project progress along the

work packages of the roadmap

S

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SAP Upgrade Roadmap - HTML Vers ion

Use o f HTML Vers ion

Navigation with Web-Browser

Read-only format

Print content via Web-Browserfunctionality

Download relevant accelerators

Use o f HTML Version

Navigation with Web-Browser

Read-only format

Print content via Web-Browserfunctionality

Download relevant accelerators

On e-s te p a cc e ss t o esse nt i a l SAP u pg ra de k n ow led ge …

SAP U d R d i SAP S l t i M

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

K ey Benef it s :

More tranparency due to central project

administration Increased efficiency because of central

and tailored access to latest upgrade infos

Acceleration/Automation of resourceconsuming project activities such astesting and end-user training

K ey Benef i ts :

More tranparency due to central project

administration Increased efficiency because of central

and tailored access to latest upgrade infos

Acceleration/Automation of resourceconsuming project activities such astesting and end-user training

Tai lor ed ac c es s t o al l pr oj ec t re l eva nt u pgr ade i nf or m at i on!

SAP U d R d i SAP S l t i M

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Pro jec t -independent use Filter and user-specific settings

Flexible search and print features

Download of project plan templatein HTML or MS project format

Pro jec t -independent use Filter and user-specific settings

Flexible search and print features

Download of project plan templatein HTML or MS project format

Reduc e pro jec t ef for t us ing predef inded t em pla t es…

SAP U d R d i SAP S l t i M

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Sav e t i m e w i t h t a i l ored ac c e ss t o re l evant i nf orm a t i on…

Use of f i l t e r opt i ons:

by target release (e.g. CRM 4.0)

by subject areas (e.g. Testing)

by roles (e.g. project manager)

Status, keywords or team member

Use of f i l t e r opt i ons:

by target release (e.g. CRM 4.0)

by subject areas (e.g. Testing)

by roles (e.g. project manager)

Status, keywords or team member

SAP Upgrade Roadm ap in SAP Solut ion Manager

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Sav e t i m e w i t h t a i l ored ac c e ss t o re l evant i nf orm a t i on…

Fi l t e r roadm ap c o nt e nt by

spec i f i c ta rge t release , e .g .:

R/3 Enterprise (Ext. Set 1.10 or 2.00)

mySAP ERP 2004 CRM 4.0

SCM 4.0

SRM 3.0

Fi lt e r roadm a p c o nt e nt by

spec i f i c ta rge t release , e .g .:

R/3 Enterprise (Ext. Set 1.10 or 2.00)

mySAP ERP 2004 CRM 4.0

SCM 4.0

SRM 3.0

SAP Upgrade Roadm ap in SAP Solut ion Manager

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SAP Upgrade Roadm ap in SAP Solu t ion Manager  

Add it i ona l f ea tu res in projec t -spec i f i c use

Central status and issue tracking

Assign and monitor activities of responsible project teammembers

Storage of project documents and flexible search by kewords

Add it i ona l f ea tu res in p ro jec t -spec i f i c use

Central status and issue tracking

Assign and monitor activities of responsible project teammembers

Storage of project documents and flexible search by kewords

Moni t or k ey ac t i v i t ies w i t h c ent ra l pro jec t adm in is t ra t ion…

SAP Upgra de Roadm ap, SAP Solut ion Manager and

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SAP Software Lifecycle Manager

pg p gSo ft w a re L if ec yc le Manager a t a Glance

ProjectKickoff

Go Live

Advanced offerings

to master key challenges

ProjectPreparation

FinalPreparationfor Cutover

ProductionCutover & Support

UpgradeBlueprint

UpgradeRealization

Technical Execution* (DEV,QAS,PRD, etc.)- Installation, Upgrade, Support Packages -

Technical design

SAP Upgrade Roadmap

Applicationconfiguration

Testing

End userTraining

Project definition /Solution design

Monitoring

Root Cause

Analysis

SAP Solution ManagerValidation

Solution ConsultantSolution Architect

Technical ConsultantSystem Admin

Solution ConsultantSolution Architect

Technical ConsultantSystem Admin

ChangeRequestManagement /Maintenance*

* Subject to be developed in next release

Upgrading w i th SAP So lu t i on Manager

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Source: SAP Upgrade Survey 2004 (700 interviews)

10%

20%

30%

40%

50%

Source: SAP Upgrade Survey 2004 (700 interviews)

10%

20%

30%

40%

50%

Upgrading w i th SAP So lu t i on Manager  

IT infrastructure

Technical upgrade (Downtime) & preparation Modification adjustment / New functionality

Project management End-User training

Test organization and execution

Others

Change Request Mgmt

E-Learning Management

Test Management

Upgrade Roadmap

SAP Solution Manager

SAP Downtime AssessmentSAP Modification

Clearing Service

SAP Test ManagementOptimization

SAP Solution Manageras Service Platform

Upgrade Services

SAP Solut ion Manager in Upgrade Pro jec t s - Fac t s

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SAP Solu t ion Manager in Upgrade Pro jec t s - Fac t s

Think about i t ...

The more an upgrade project focuses on the adaptation ofexisting business processes and the implementation of newfunctionality, the more existing SAP Solution Manager featurescan be leveraged.

SAP Solution Manager is subsequently enhanced with upgrade-specific features.

SAP Upgrade Roadm ap: Sum m ary of Benef i t s

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Repeatab le approac h for the ent i re upgrade pro jec tt eam t hat helps to Mitigate risks

Attack key time consumers

Reduce upgrade costs and related effort

Proven proc edure out l ining Key upgrade activities / deliverables

Guidance on how to master critical pain points

The sequence and dependencies of the different upgrade activities

Cent r al po i nt o f ac c ess and guidanc e for t h e upgradepro jec t

in a comprehensive structured format

available as offline version (HTML format) Flexible content updates via SAP Service Marketplace

Se am le ss inte g ra t i on w i t h in SAP So lu t i on Man ag er  

SAP Upgrade Roadm ap: Sum m ary of Benef i t s

SAP Upgrade Roadm ap V2 0 – Avai lab i l i t y

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SAP Upgrade Roadm ap V2.0 Avai lab i l i t y

Language Ava i lab i l i t y English German Japanese

Avai lab i l i ty t o Cust om ers/Par t ners

Latest HTML version (11/2004):Download or online access at SAP Upgrade Info Portalhttp://service.sap.com/upgrade Upgrade Content

SAP Solution Manager version: including content for mySAP CRM, SRM, SCM 2004:

since 06/2004 starting with ST-ICO120

including content for mySAP ERP 2004:since 11/2004 as separate SAR file or with ST-ICO140 SP1 (03/2004)

Nex t Vers ion o f Upgrade Roadmap:

Expected by end of Q/2 2005

Including enhancements for SAP Netweaver ’04 and

additional project management content

Furt her Informa t i on

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Furt her Informa t i on

A vai lab l e ro ll out m a t er ia lSAP Upgrade Roadmap - OverviewSAP Solution Manager – Usage Guide for Upgrade ProjectsSAP Upgrades driven by SAP Solution ManagerSAP Info Article: Upgrading with the help of the SAP Solution Manager

and the SAP Upgrade RoadmapSAP Insider Article: How SAP Solution Manager can smooth Your next

Upgrade Project

SAP Upgrade Roadm apHTML Version – HomepageSAP Solution Manager - Download Area

SAP Upgra de Info Cent er Homepage: http://service.sap.com/upgradeUpgrade Services: http://service.sap.com/upgradeservicesUpgrade Tools: http://service.sap.com/upgradetech

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