U.S. Bank soars in 2013 Temkin Customer Service and Web Experience Ratings

U.S. Bank has earned high praise for its customer service as reported

in the 2013 Temkin Customer Service Ratings released in August. The

company ranked third in the banking industry and 36th overall among

235 companies representing 19 industries. The news comes on the heels

of another Temkin report issued in August — the 2013 Temkin Web

Experience Ratings — in which U.S. Bank ranked fifth nationally for its

web user experience among 211 companies in 19 industries. Temkin

Ratings is an offering of Temkin Group, a Massachusetts-based customer

experience research and consulting firm recognized for their work in

organizational leadership, employee engagement and customer loyalty.

U.S. Bancorp Today

2013 3rd Quarter Statistics

Ranking U.S. Bank is the 5th largest U.S. commercial bank

Period-end assets $361 billion

Period-end deposits $262 billion

Period-end loans $231 billion

Earnings per common share (diluted) $.76

Return on average assets 1.65%

Return on average common equity 15.8%

Customers 17.6 million

Bank branches 3,088

ATMs 4,937

NYSE symbol USB

Year founded 1863

Partner with the bank that Fortune

has named the nation’s Most

Admired Superregional Bank three

years in a row — and the bank

that Forbes named to their Most

Reputable Companies list for three

straight years — that’s U.S. Bank.

We work every day to earn your

trust, meet your needs and

help you achieve your

financial goals.

U.S. Bank finances affordable housing complex for seniors in Denver areaU.S. Bank and InnovAge have closed on a

$22.4 million financing package that paves the

way for the construction of InnovAge Senior

Housing-Thornton, a 72-unit senior housing

apartment building in Thornton, approximately

eight miles north of Denver. The property will open

by June 2014 to help aging adults enjoy their

independence as long as possible.

U.S. Bank’s commitment to the project includes more than $9.6 million

of Low-Income Housing Tax Credit (LIHTC) equity through its community

investment subsidiary U.S. Bancorp Community Development Corporation

(USBCDC) and more than $12.8 million of loans.

U.S. Bancorp’s Pamela Joseph and Leslie Godridge among American Banker Magazine’s “Most Powerful Women in Banking”

Construction of affordable housing at

St. Michael’s Veterans Center is the first step

in the creation of a comprehensive campus

for homeless veterans. U.S. Bank is providing

more than $17.7 million in financing to help Kansas City, MO-based Yarco Companies

and Catholic Charities of Kansas City — St. Joseph, Inc. construct the first phase of

St. Michael’s Veterans Center. Financing is through Low-Income Housing Tax Credit

investments for U.S. Bancorp Community Development Corporation, the community

development subsidiary of U.S. Bank.

U.S. Bank and Freedom Alliance donate home to wounded soldier and his family in Ventura, CA.

U.S. Bank donated a home in Ventura, CA to Freedom Alliance, an organization

dedicated to supporting returning veterans. The home was given to a soldier and his

family July 31. Employees from U.S. Bank and Freedom Alliance presented the keys

to the new home in Ventura. While deployed to Operation Enduring Freedom in

Afghanistan, the veteran was hit by an improvised explosive device. He is the recipient

of the Army Commendation Medal, National Defense Service Medal, Afghanistan

Campaign Medal with two Campaign Stars and several other awards and decorations.

New Small Business Forum from U.S. Bank Connect delivers good ideas and inspiration on LinkedIn

U.S. Bank Connect’s new Small Business Forum on LinkedIn makes it easier than ever

for entrepreneurs and small business owners to swap ideas and get inspired. The

Forum features Alyssa Gregory, a small business consultant, speaker and author. She

shares her expertise on U.S. Bank Connect, including six “Connect Startup Toolboxes.”

Gregory will host discussions about topics important to small business owners and

answer questions about her articles on U.S. Bank Connect.

U.S. Bank ConnectTM is a website for small businesses that provides free resources

and tips to help start, run and grow business.

U.S. Bank partners with Yarco and Catholic Charities to support military veterans in Kansas City, MO

U.S. Bank — a leader in delivering mobile purchasing power to its customers — has added Square® to its digital wallet options available

to customers via their iOS and Android smartphones. Customers can link their U.S. Bank credit, debit, or prepaid account to the Square

application to make purchases from their smartphone. Square wallet can be used at merchant locations that sell with Square. Customers

can discover nearby businesses using Square wallet, and pay at the point of sale with their mobile device by simply saying their name.

U.S. Bank is recognized as an innovator in the financial services industry, and is engaged with multiple wallet providers, to ensure

our cardholders have choices when it comes to digital wallets.

U.S. Bank expands Digital Wallet options for its customers with addition of Square

“What we do as bankers is serve other people. It’s a business of people for people, led by very good people.”

— Richard Davis, Chairman, President and CEO, U.S. Bancorp

“…another core advantage to our company … is our risk profile and the ability for us to continue to operate a very safe, sound and customer-friendly company.”

— Richard Davis, Chairman, President and CEO, U.S. Bancorp

American Banker Magazine has named U.S. Bancorp’s Pamela Joseph and

Leslie Godridge among its “25 Most Powerful Women in Banking.” They are

honored in the magazine’s 2013 “Most Powerful Women in Banking,” which is

featured in its October issue. Joseph, vice chair and head of U.S. Bancorp’s

payment services division, earned the #4 position for 2013. This is the eighth

year that she has been included in the most powerful women ranking.

Godridge, executive vice president of national corporate and institutional

banking, earned the #16 position

on the list of most powerful women.

This is the third consecutive year

she has been included in the

“Most Powerful Women in Banking” list.

“What others say about U.S. Bank ”

National

Wholesale Banking and WealthManagement & Securities Services

International

Payments and Corporate Trust

Regional

Consumer & Business Banking & Wealth Management

Corporate Trust offices in London and Dublin

Wealth Management offices in New York City and Naples and Palm Beach, Florida

U.S. Bancorp Business Scope

• U.S. Bank scores #1 Online Overall Customer Experience among credit card websites – Keynote Systems, 2012

• U.S. Bank named one of the “Best Banks in America” – Money Magazine, October 2012

• Most Admired Superregional Bank three years in a row! – Fortune, March 2011, March 2012, March 2013

•U.S. Bancorp placed in the Top 10 of all companies in the “People Management” and “Use of Corporate Assets” subcategories – Fortune, March 2013

• Ascent Private Capital Management of U.S. Bank wins “Best Newcomer—Private Wealth Management” at the Private Asset Management Awards – 2013

•For the third straight year, U.S. Bancorp has been named by Forbes magazine to their list of Most Reputable Companies – April 2010, 2011, 2012

•U.S. Bank again the #1 most trusted company for retail banking – Ponemon Institute, 2013

•U.S. Bank again ranked one of the World’s Safest Banks – Global Finance, April 2012 and 2013

•U.S. Bank named “Best of the Best” for Hispanics – Hispanic Network Magazine, May 2013

•U.S. Bank named “Best for Vets” employer – Military Times magazine, May 2013

• United States Department of Defense names U.S. Bank a 2013 Secretary of Defense Freedom Award winner – June 2013

•MONEY magazine named U.S. Bank Cash+ Visa as a top credit card for rewards in its annual “Best Credit Cards” report – October 2013

U.S. Bank Supports Relief Efforts for Flood Victims in Western States

U.S. Bank supported relief efforts for victims of flooding in the western states by contributing

$50,000 to the American Red Cross, accepting donations at U.S. Bank ATMs in the region and

working with impacted customers to accommodate late payments or other services as needed.

U.S. Bank is a Red Cross Disaster Responder Program partner, with an annual commitment

of $250,000 that helps the Red Cross prepare for vital disaster services nationwide. The

agreement also establishes ATM donation capabilities that can be turned on in the event of

a disaster such as the recent flooding. U.S. Bank ATMs accepted contributions for the

floods through Oct. 21, 2013.

28%

44%

19%

9%

Payment Services • Corporate Payment Systems • Elavon: Credit, Debit, Electronic Check and Gift Card Merchant Processing • Retail Payment Solutions: Debit, Credit, Small Business, Gift and Specialty Card Issuance • Healthcare Payment Solutions • Elavon Financial Institution Solutions • Treasury Management

Wholesale Banking and Commercial Real Estate• National Corporate Banking • Middle Market Commercial Banking • Commercial Real Estate • Capital Markets • Debt Capital Markets • Leveraged Finance • Correspondent Banking • Dealer Commercial Services • Community Banking • Foreign Exchange • Government Banking • International Banking • Treasury Management • Equipment Finance • Specialized Industries and Finance • Title Industry Banking • Homeowners Association Banking

Wealth Management and Securities Services Wealth Management: • Ascent Private Capital Management • The Private Client Reserve • U.S. Bancorp Investments, Inc. • U.S. Bancorp Insurance Services, LLC Securities Services: • Global Corporate Trust Services • Institutional Trust and Custody • U.S. Bancorp Fund Services, LLC • U.S. Bancorp Asset Management, Inc.

Consumer and Small Business Banking• Community Banking • Metropolitan Branch Banking • In-store and Corporate On-site Banking • Small Business Banking • Small Business Administration (SBA) Division • Consumer Lending • 24-Hour Banking and Financial Sales • The Private Client Group • Home Mortgage • Community Affairs • Workplace and Student Banking • Transaction Services: ATM and Debit Processing and Services

For U.S. Bank:

Deposit Products offered by U.S. Bank National Association, Member FDIC

Credit products subject to normal credit approval.

Credit products offered by U.S. Bank National Association

U.S. Bank is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates.

U.S. Bancorp, including each of our subsidiaries, is an Equal Opportunity Employer and a Drug-Free Workplace.

For U.S. Bancorp Investments:

Investment products and services are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.

Insurance products are available through various affiliated non-bank insurance agencies, which are U.S. Bancorp subsidiaries. Products may not be available in all states. CA Insurance License # OE24641.

40371 Q3/13

Investment and Insurance products are:

usbank.com

NOT A DEPOSIT NOT FDIC INSURED

NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY

MAY LOSE VALUE NOT GUARANTEED BY THE BANK

Loans and Deposit GrowthYear-over-year Growth, Average Balances

Performance vs. Peers3Q13 YTD

Return on Average Assets(In Percents)

Loans(Dollars In Billions)

Deposits(Dollars In Billions)

Return on Average Common Equity(In Percents)

Efficiency Ratio(In Percents)

Source: SNL and company reports Peer banks: BAC, BBT, FITB, JPM, KEY, PNC, RF, STI and WFC

Return on Average Assets(In Percents)

1.70

.85

0USB Peer 1 Peer 2 Peer 3 Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9

1.67

1.52

1.40

1.03

1.01

0.82

0.71

0.71

0.49

1.57

250

210

170

130

9009 10 11 12 3Q13

186 19

3 201 21

5

12%4%

229

Loans(Dollars in Billions)

7%

5.7%

4%

260

220

180

140

10009

24%

10 11 12 3Q13

10%

11%

168

185

213

236 25

2

Deposits(Dollars in Billions)

5.5%

15%

Return on Average Common Equity(In Percents)

1.70

.85

0USB Peer 1 Peer 2 Peer 3 Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9

16.0

14.0

13.9

11.0

8.9

7.9

7.7

7.1

5.9

4.2

Efficiency Ratio(In Percents)

80

40

0USB Peer 1 Peer 2 Peer 3 Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9

51.6 57

.5

57.7

60.3

60.5 66

.3 69.0 73

.4

74.9

77.2

Lines of Business

U.S. Bank and Western Union are collaborating to expand Western

Union Money Transfer® services to U.S. Bank customers via online

banking and, for the first time, through mobile banking. This

makes U.S. Bank the first bank in the United States to seamlessly

integrate the Western Union® global money transfer capability

directly into its mobile banking application.

U.S. Bank enhances mobile experience with Western Union in first-of-its kind offering

Revenue Mix by Business Line

3Q13, taxable-equivalent basis Excluding securities gains (losses) net

• Payment Services

• Wealth Management and Securities Services

• Wholesale Banking and Commercial Real Estate

• Consumer and Small Business Banking