U.S. Department of AgricultureeGovernment Program

March 19, 2003

Overview of Mid-Year Progress Report on GPEA Implementation Activities

Nancy Sternberg

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U.S. Department of Agriculture eGovernment Program

Integrated eGovernment Reporting – Overview

Agency eAuthentication

Reporting

Agency eGovernment Tactical Plans

Agency GPEA Submissions

All Key eGovernment Information Collected in a Single Report

Information Value Chain

Agency eGovernment Report GPEA reporting on a form-by-form basis, including

agency status and plans for reaching compliance Refined/prioritized list of agency eGovernment initiatives

with budget estimates and project milestones Detailed agency eAuthentication requirements Data necessary to develop the Information Value Chain Serves as the basis for future quarterly eGovernment

reports

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U.S. Department of Agriculture eGovernment Program

Integrated eGovernment Reporting – Greater Detail

• Previously, GPEA compliance data was gathered at a Paperwork Reduction Act (PRA) “transaction” level

• Integrated eGovernment Reporting required GPEA compliance information on a form-by-form or customer interaction basis

• This “new scale” should be considered when comparing Integrated eGovernment Reporting data with information collected in September 2002

469 PRA Transactions

3,146 GPEA Customer Interactions

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U.S. Department of Agriculture eGovernment Program

Integrated eGovernment Reporting – GPEA Compliance

• Based on the greater detail gathered through the Integrated eGovernment Reporting process, the Department’s GPEA compliance estimates have been revised from 58 to 36 percent.

• The most frequent justifications for identifying a customer interaction as “not practicable” for meeting GPEA include:

Delivery of products/services through an intermediary

Physical restrictions

Face-to-face requirements

GPEA Compliance Status

11%

25%

13%

51%

Compliant

Compliant by 10/03

Compliant af ter 10/03

No compliance datescheduled/incomplete

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U.S. Department of Agriculture eGovernment Program

Integrated eGovernment Reporting – eAuthentication

• Of the 3,146 customer interactions identified, agencies indicate that 1,400 (45%) will require some form of electronic signature capability.

• Twenty-two percent do not require electronic signature and 33% customer interactions were incomplete or are still under evaluation.

eSignature Needs

45%

22%

33%

Yes

No

TBD

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U.S. Department of Agriculture eGovernment Program

GPEA Implementation Progress Reports

Mid-Year Progress Report on Implementing GPEA,

March 2003

354 (11%)

774 (25%)

422 (13%)

1,596 1 (51%)

3,146 (100%)

77 (16%)

194 (41%)

24 (5%)

174 (37%)

469 (100%)

Transactions Completed to Date:

Transactions to be Completed by 10/2003

Transactions to be Completed after 10/2003

Transactions that will not be Completed

Total

Annual Progress Report on Implementing GPEA,

September 2002

1 This number represents an aggregate of customer interactions that agencies indicate will not offer an electronic transaction as well as those interactions that are incomplete.

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U.S. Department of Agriculture eGovernment Program

One-stop shopping, one-stop benefits across federal Departments, and/or between levels of governments

Inter-agency UnificationInter-agency Unification

Fillable on-line forms/printable and faxed, mailed, e-mailed, or hand-carried for delivery

Electronic FormsElectronic Forms

Web services beyond electronic forms—provides two-way electronic communication via the web

Electronic TransactionElectronic Transaction

Electronic transactions tied to a reengineered process

Process StreamliningProcess Streamlining

One-stop shopping, one-stop benefits among bureaus/agencies within the Department

Intra-agency UnificationIntra-agency Unification

Complexity

Value

The Transformation Continuum

Copyright 2001 Accenture. All rights reserved.

GPEACompliant

12%

32%

9%

1%

0%

What level of electronic interactionwill agencies be offering customers?

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U.S. Department of Agriculture eGovernment Program

Integrated eGovernment Reporting – Next Steps

• Agencies should continue work towards completing the GPEA Compliance Project Plans and updates to the eGovernment Tactical Plans; please submit these as soon as possible.

• The eGovernment Team will be developing comprehensive feedback and analyses of the information provided. Follow-up meetings with most agencies will commence in the near future to resolve GPEA compliance questions and refine electronic signature requirements.

• GPEA compliance commitments recorded in the data spreadsheets will be referenced in the Paperwork Reduction Act (PRA) approval process during the review of information collection packages as well as in the regulatory review process.

• The updated eGovernment Tactical Plans will become the new baseline for measuring agency eGovernment activity and progress through a quarterly reporting process.