U.S. Department of Veterans Affairs. CLICK TO EDIT MASTER INTRO TITLE Click to edit Master Intro Sub Title U.S. Department of Veterans Affairs Outline

U.S. Department of Veterans Affairs

Matthew S. CollierSenior Advisor to the Secretary

Strategic Partnerships Brain At War Conference

15 Oct 2015

CLICK TO EDIT MASTERINTRO TITLEClick to edit Master Intro Sub Title


Outline

•VA Progress Update

•Strategic Partnerships Strategy

•Q & A



VA Administrations

• Veterans Health Administration (VHA)• Health care for 9.1 million enrolled Veterans

• Veterans Benefits Administration (VBA)• Administers benefits (disability, pension, education,

insurance, loans, rehabilitation)

• National Cemetery Administration (NCA)• Honors Veterans & families with final resting places &

commemorates their service and sacrifice.



Benefits & Services

• $50 billion for Post-9/11 GI Bill education since 2009.

• $1.1 billion for vocational rehabilitation & employment in 2014.

• Life insurance for 6.5 million Veterans, Servicemembers, and families.

• 2.2 million home loans, with the lowest foreclosure rate and highest satisfaction rate in the mortgage industry.

• $58 billion compensation benefits for 3.9 million Veterans in 2014 — with $66 billion forecasted for 4.2 million Veterans in 2015.

• 125,188 interments in National Cemeteries, 365,000 headstones and markers, and 618,000 presidential memorial certificates in 2014.

• 1.3 million completed claims in 2014 — 150,000 more than in 2013 — with the backlog shrunk about 80% in past two years.



Over 9 million Veterans are enrolled for VA health care — from the 90-year-old Veteran of WW II, the 80-year-old Veteran of Korea, the 60-year-old Veteran of Vietnam, the 40-year-old Veteran of the Persian Gulf,

and the 20-year-old Veteran of Iraq and

Afghanistan.

Our Health Care ClientsV

ideo



Why VA Health Care?

A triad of unique capabilities



Groundbreaking Research

• 3 Nobel Prizes and 7 Lasker Awards

• Groundbreaking research into PTSD, TBI, and telehealth and personal-assistance technology

• Multiple advances in prosthetics, in identifying genetic risk factors for numerous diseases, and in treating Spinal Cord Injury (SCI)

• Developed the implantable cardiac pacemaker, conducted the first successful liver transplants, and created the nicotine patch to help smokers quit

• Partnered with DARPA to design artificial limbs that respond to thoughts of paralyzed patients — a system called “Braingate,” featured by 60 Minutes in 2012

• $1.8 billion for over 2,200 research projects in 2015



Education & Training

• VA partners with over 1,800 educational institutions & organizations on hundreds of initiatives & research projects.

• VA trains 120,000 healthcare workers each year:

• 62,000 medical students and residents• 23,000 nursing students • 33,000 students in other health fields

• An estimated 70% of all U.S. doctors have trained with VA.



Clinical Care

• 55 million completed appointments in 2014, serving 6.6 million unique patients.

• National leader in telehealth, with 2 million telehealth visits in 2014.

• National leader in reducing MRSA infections — down 68.6% since 2007.

• Higher satisfaction ratings from Veterans than private hospitals receive from their patients, per the American Customer Satisfaction Index.



An Aging Veteran Population



The Rise in Medical Issues



The Rise in Degree of Disability



The Rise in Compensation



Factors Fueling Demand

• Aging Veteran population

• More than a decade of war

• Agent Orange-related claims

• Unlimited claims appeal process

• Increased medical claims issues

• Higher survival rates of the wounded

• More sophisticated methods for identifying and treating Veterans



Progress on Access

• 7 million more appointments completed by VA or through VA in the past 12 months.

• 97% of appointments are now completed within 30 days of the Veteran’s preferred date.

• 87% are within 7 days.

• 22% are same-day appointments.

• Average wait time for completed appointments:

• 4 days for Primary Care

• 5 days for Specialty Care

• 3 days for Mental Health Care



Progress on the Claims Backlog



Progress on Veteran Homelessness



MyVA Transformation



Strategic Partnerships Mission

Leverage resources external to the VA on an effective and consistent basis, at all levels of

the Department, to improve the Veteran experience while enhancing productivity and

efficiency across the enterprise.



Strategic Partnerships

Jackson Pollock, 1952



Goals: Four Paths to Excellence

Maximize External

Proposals

Opportunistically match external, unsolicited offerings to help with existing and emerging Veteran needs.

Empower Employees

Empower VA employees with effective tools and support to engage in meaningful and mutually beneficial partnerships at all levels of VA.

Proactive

EngagementProactively solicit and engage in partnerships to help with existing and emerging Veteran needs.

Sustain Improve

Replicate

Sustain, Improve, and Replicate established partnerships to more effectively leverage resources and serve Veterans.

Overarching Goal: VA becomes a Leader in the National Veterans Partnerships Space



Goal 1: Maximize External Proposals

Over the last 9 months, we’ve met with over 120 external organizations to discuss areas of potential partnership.

Ideas are then triaged, vetted, and implemented.



Goal 2: Empower Employees

VA P3 Directive Published

4/2015

MOA Template Published

6/2015

SP 101 TMS Training

Coming Soon! 12/2015

Relational Database

4/2016

Internal & External

Websites 2016

Vetting Forms 2016

SP Toolkit



Goal 3: Proactive Engagement

• Through a tasking of each Administration, we have built a baseline Strategic Partnership Needs Portfolio (SPNP) outlining needs across VHA, VBA, and NCA.

• The SPNP is envisioned as a dynamic document that will be continually updated as emerging needs are identified by VA staff working both in Central Office and the field.

• Once Veterans’ needs and gaps are identified and quantified across our system, the SP team can proactively engage potential partners and prepare them with options, tailored to their areas of expertise.

• Areas of focus:– Mental Health– Homelessness– Employment



Goal 4: Sustain, Improve, & Replicate

• The SP Team is building a Relational Database that will capture current engagement activities between VA staff/offices and external stakeholders.

• This database will make it easier for VA staff to build off the success of other facilities and replicate best practices within their own office.

• Plans are underway to utilize Salesforce.com CRM technology to collect this information.

• Coming soon! November 2015– Data call to the field asking for sites to provide

us with information about their existing partnerships.



Best Practice Partnership

Specialty Advance

Neurology Parkinson's disease medications

Neurosurgery/Neurology Deep Brain Stimulation

Surgery/Cardiology TAVR and aortic & cerebral shunts

Cardiology Pacemaker & AICD monitoring

Anesthesia Prevention of peri-operative myocardial infarction

Mental Health/Internal Medicine Coordinated therapy of PTS and OEF/OIF care

Mental Health Cognitive therapy for schizophrenia

ENT/Neurosurgery Disabling tinnitus

Orthopedics & Endocrinology Polytrauma fracture and heterotopic ossification

Veteran Aging Processes Linking military injuries to increased risks of neurodegeneration



Existing & Emerging Partnerships

Los Angles/UCLA Team Rubicon

National Elks Lodges Johnson & Johnson

Wounded Warrior Project Samsung

NASCAR Walgreens (video)

Chrysler Trust Starbucks

USAA Bank of America

GE Healthcare PenFed

Give an Hour Psych Armor

DoD SoCal Grantmakers

Project Healing Waters Fly Fishing McKesson Foundation

Council on Foundations The White House

And many, many more!



Brain Research Focus

TBI SOTA – 24, 25 Aug 2015

• TBI VA/DOD Research Focus• Better Understanding of

Brain Injury Evolution & Processes; Short term/Long term Effects

• Improved Rehabilitation Procedures and Metrics

• SECVA Announcement of Spring 2016 VA Head Health across America Event

Head Health – Spring, 2016

• Showcase Innovative Progress and Solutions

• Promote Implementation of Best Practices

• VA Leadership Opportunity• Establish & Reinforce Major

Private/Public Partnerships




Maximize External

Proposals

Empower Employees

Proactive

Engagement

Sustain Improve

Replicate

Leader in the National Veterans

Partnerships Space




Frank Stella, 1967, Harran II



SP Team

• Matt Collier, Senior Advisor to the Secretary for SP; [email protected]; 805.551.8216

• Doug Carmon, Special Assistant to the Secretary on P3; [email protected]; 202.461.4815

• Rashi Venkataraman, Senior Program Manager; [email protected]; 202.461.6254

• Kacie Kelly, Senior Program Manager; [email protected]; 504.388.2863

mailto:[email protected]




Documents

U.S. Department of Veterans Affairs. CLICK TO EDIT MASTER INTRO TITLE Click to edit Master Intro Sub Title U.S. Department of Veterans Affairs Outline