47
U.S. Environmental Protection Agency Office of Inspector General U.S. Environmental Protection Agency Office of Inspector General Laboratory Fraud – Why Should I Worry…. What Could Happen? Bruce A. Woods, Ph.D. September 17, 2015

U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

U.S. Environmental Protection Agency

Office of Inspector GeneralU.S. Environmental Protection Agency

Office of Inspector General

Laboratory Fraud –Why Should I Worry….What Could Happen?

Bruce A. Woods, Ph.D.

September 17, 2015

Page 2: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

2

Overview Is Lab Fraud just an Environmental Problem? OIG Overview What is Fraud? We still have lab problems Laboratory Fraud Preventing Laboratory Fraud True Cases To protect your lab – more suggestions

Page 3: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

3

Is Lab Fraud Just an Environmental Problem?

Food and Drug Administration Drug testing by commercial lab

Illegal drug testing – police labs MA case – 40,000 cases impacted

Oxygen content in gasoline Fuel industry/environmental

Concrete & Steel testing Yankee Stadium/ NY Skyscrapers

Page 4: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

4

Is Lab Fraud Just an Environmental Problem?

While these are not falsified testing examples Examples attempt to influence test results or need testing to

authenticate

Melamine in milk China Poison, damages kidneys

Food adulteration Olive oil, honey, saffron

Seafood Mislabel species to sell as higher cost species

Page 5: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

5

Is Lab Fraud Just an Environmental Problem?

Common theme Similar instrumentation, techniques, testing.

It is hard to prevent lab fraud.

What can you do to protect yourself? Let’s look at some case studies in a moment.

Page 6: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

6

Key Message Lab fraud cuts across all programs

Lab fraud impacts other organizations

Lab fraud does not occur just in the environmental field

Lab fraud may impact you personally, not just on the job Medications, drinking water, medical testing

Page 7: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

7

Key Message

• Objective/Mission of Laboratories– To produce/report reliable and accurate data which is of known and documented quality for the decisions to be made with the data.

– Disclose any deviations from the methods requested by the client.

Page 8: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

8

Polling Question

• 1. Have you ever observed any questionable practices in a laboratory, which could be considered laboratory fraud?A. YesB. No

All responses are anonymous and will be used solely for educational purposes.

Page 9: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

9

Office of Inspector General Overview

Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations into fraud, waste, and abuse within the EPA and to also investigate threats against EPA personnel, assets, and facilities.

Overall Goal: To provide audit, evaluation, investigative, as well as advisory services resulting in improved environmental quality and human health.

All major government departments have their own IG.

Page 10: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

10

INVESTIGATIONS GS‐1811 Criminal Investigators (Special Agents) Administer and take Oaths Serve Subpoenas Special Agents with Authority to

‐ Carry Firearms ‐Make Arrests ‐ Execute Warrants

Investigate and Present Cases to the Department of Justice

Page 11: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

11

UMBRELLA OF FRAUD

Page 12: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

12

ELEMENTS OF FRAUD 1. A Representation

2. About a Material Point

3. Which is Intentionally False

4. Which is Believed and Acted Upon

5. To the Victim’s Damage

Page 13: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

13

SCHEMES TO DEFRAUDGenerally some ruse or artifice to perpetrate the fraud and minimize detection while giving it the appearance of legitimacy

Cost Mis‐charging 

Bid rigging 

Front Companies and Leasing Scams

Product Substitution – LAB FRAUD

Page 14: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

14

We still have lab problems All organizations are slightly different, but we all…

Prequalify labs – preferred providers

Conduct On‐Site Audits before lab is qualified

To varying degrees rely on Performance Evaluation sample results as part of qualification

Look at Quality Systems

Page 15: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

15

We still have lab problems‐cont. To varying degrees conduct reviews on lab data

These checks are based on normal statistical variations in data

The human factor – deliberate activities fall outside of statistical testing/ variations

Finding fraud departs from normal statistical testing

Page 16: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

16

Laboratory FraudComposite Definition

The deliberate falsification of analytical and quality assurance results, where failed method and contractual requirements are made to appear acceptable.

Intentional Misrepresentation of Lab Data to Hide Known or Potential Problems.

Make Data Look Better Than it Really is, With the Intent to Deceive. Usually for monetary gain. 

Lying, Cheating and Stealing.

Page 17: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

17

Statutes Used for Prosecution Title 18 Criminal Code Violations

mail fraud, 18 USC 1341 wire fraud, 18 USC 1343 false statements, 18 USC 1001 conspiracy to defraud, 18 USC 371 concealment of a felony, 18 USC 4 (misprision) false claims, 18 USC 287 obstruction of justice, 18 USC 1505

Page 18: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

18

Statutes Used for Prosecution Each of these Statues carry penalties of

Up to 5 years in prison Up to $250,000 fine

Misprision of Felony (Concealment) Up to 3 years in prison Up to $250,000 fine

Page 19: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

19

Basic Types of Lab Fraud Procedural Fraud

Short Cuts or Deviations from Standard Operating Procedures Sample Prep QA Spiking Don’t do it at all  (DRY LAB)

Measurement Fraud Altering or Forging Direct Physical Measurements

Improper Manual Integrations Altering Response Factors in Calibration File Standard Pulling

Page 20: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

20

Where Lab Fraud Occurs 

Microbiology, 6%

Air, 3%Asbestos, 3% Other, 3%

Source: Historical OIG Cases

Page 21: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

21

EPA Programs Impacted Pesticides, 3% Multimedia, 

3%

Source: Historical OIG Cases

Page 22: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

22

Why Analysts Commit Lab Fraud Biggest reason: TO MAKE QC PASS! Curve does not pass response criteria

minimum response or linearity Continuing Calibration response does not match curve (% 

difference >) Internal Standard areas out Surrogates out Matrix spikes out To avoid diluting or re‐running sample

Page 23: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

23

Lab Fraud Why Aren’t they Caught ? ?

Not Prime Contractors, 1st or 2nd Subs Paper Data Review, Not Electronic

Performance Evaluation Samples They Know What They Are Designed to Weed Out Incompetent Double Blinds Are Better but EXPENSIVE !

Lab Audits are Typically Systems Audits Very Little Electronic Data Review Very Very Very Expensive for Electronic Data Review Labor Intensive – Need Bench Chemists

Page 24: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

24

Lab Fraud Results of Lab Fraud

Data is of Unknown Quality & Hard to Assess – OTHER DEEDS DONE !!! Bad Data used for Rule Making, Policy Cost for resampling and reanalysis of samples

Impacts on Data Random Number Generation Un‐defendable Detection Limits HIGH RISK of FALSE NEGATIVES Risk of False Positives Highest Risk is Associated with Regulatory Action Levels and Trace 

Level Analysis

Page 25: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

25

Lab Fraud

Not Always the Bad Corporation Sometimes Company is Victim Itself

Poor Management Lack of Strong QA Program QA Officer is Lab Managers Best Friend

Reputation is Everything to a Lab Often Investigation is Enough to Cause Lab to Lose Business and Close 

Doors

Page 26: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

26

Preventing Lab Fraud Quality System ‐ Proactive QA Manager Organizational Data Integrity Policies and Procedures Proper and Periodic Training ‐ ETHICS Periodic INTERNAL Audits Analysis of Proficiency Testing Samples Inspection/Auditing of Electronic Files LOOK FOR RED FLAGS

Odd unwarranted manipulations Failure to follow procedures Dates and times don’t match Perfect control charts

Page 27: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

27

Polling Question

• 2. Have you ever been instructed by a manager, supervisor, or other analyst to engage in any questionable laboratory practices?A. YesB. No

Disclaimer ‐ All responses are anonymous and will be used solely for educational purposes.

Page 28: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

28

Real Cases – True Detective Stories

• WARNING!!!• This is not the graduate course on how to 

commit laboratory fraud!!!

Page 29: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

29

Case 1 – I never intended to…. Analyst – 20 years of experience Coliform analyses – presence/absence Anonymous complaint to state agency Split sampling event

3‐way split to 3 labs/ 11 samples Suspect lab – all 11 samples negative Two other labs –all 11 samples positive

Results reported versus Media ordered 4,900 results versus 4,000 media

Involved wastewater and drinking water

Page 30: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

30

Case 1 – I never intended to…. Outcome

Criminal Plea 1 count ‐ 18 USC 1001 ‐ False Statements 2 years probation $5,000 fine $100 Special Assessment $765 Restitution to complainant

Suspension/Debarment 4 companies  2 individuals – husband & wife

Appeal of Debarment – lost appeal

Page 31: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

31

Case 2 – We will be vindicated…

Good MorningStep Away From The Computers

Page 32: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

32

Case 2 – We will be vindicated… Complaint – anonymous Hotline 

Search warrant 20‐30 EPA Special Agents OIG & CID Interviewed most supervisors/managers Imaged all computers ‐ instruments/servers Over 400 archive boxes of hard copy data for current year –

can’t take it all Over 100+ items in evidence

Page 33: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

33

Case 2 – We will be vindicated… News coverage

Noon and 6 o’clock TV news

Page 34: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

34

Case 2 – We will be vindicated… Review of hard copy and electronic data

Wet Chem lab – Flow Injection Analyzer Time Traveling Dry labbing

GC/MS lab Peak shaving/juicing

Analysts notebook review How to change time clocks on computer Report negative TKN results as negative NH3 – didn’t run NH3 test but 

reported they did

Page 35: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

35

Case 2 – We will be vindicated…

Analyst’s notes on nitrate test –how to backdate computer

Page 36: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

36

Case 2 – We will be vindicated…

Analyst’s Notes on TKN Test Procedure‐What to do after completing tests

Dry lab ammonia results

Page 37: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

37

Case 2 – We will be vindicated…

Nitrate‐Nitrite Analyzer ReportsLab version of report –left

My version added Detection time – rightDetection time from computer clock

Page 38: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

38

Case 2 – We will be vindicated…

Example of  Peak Juicing at 3.395Calibration Standard CCVIntegration Baseline in Red

Page 39: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

39

Case 2 – We will be vindicated…

Example of Peak Shaving at 17.983 Calibration Standard CCVIntegration Baseline in Red

Page 40: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

40

Case 2 – We will be vindicated… Outcome

Corporation plead guilty – 1 count mail fraud (18 USC  1341) 5 years probation $150,000 fine/restitution

Suspension/Debarment 4 entities – Two labs, husband and wife ‐ owners Officers of lab suspended, and then debarred from federal 

procurement 5‐year debarment Can’t receive federal funds

Direct contracts or pass‐through funds, etc

Page 41: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

41

Polling Question

• 3. Have you ever engaged in any questionable practices in a laboratory, which could be considered laboratory fraud?A. YesB. No

Disclaimer ‐ All responses are anonymous and will be used solely for educational purposes.

Page 42: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

42

Contact InfoBruce A. Woods, Ph.D.U.S. EPA Office of Inspector General1200 Sixth Ave., Suite 900, M/S OIG‐195Seattle, WA 98101206‐553‐6224

Page 43: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

43

OIG HOTLINEInternet:

www.epa.gov/oigearth/hotlinePhone:

1-888-546-8740 Mail:

USEPAOffice of Inspector General Hotline (2441T)1200 Pennsylvania Avenue, N.W.Washington, D.C. 20460

Page 44: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

44

OIG Documentation versus Data Reviewers

Documentation OIG uses for fraud investigations, which data reviewers typically don’t have: Electronic Instrument Files – discrepancies between electronic and paper Instrument Audit Trails – shows manipulations of data files Years worth of data versus single data packages – see patterns Analyst’s notebooks and other notes – notes in margins Emails – not necessarily related to a data package – may indicate improper 

activities Original logbooks – instrument, extraction, maintenance – see “dud” or mis‐

fired runs, duplicate calibration/QC standards then pick the one that passes Personnel files – education (or lack of), employment history Training records – use ethics training forms in prosecution write‐ups, was 

analyst trained for test Etc.

Page 45: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

45

To protect your lab Nothing can prevent lab fraud

Some things to consider Set up computers to update time clocks with a server Make sure audit trails in software are turned on See if software can record initials of analysts which show up in audit 

trails – shows who did what Don’t just peer review paper, review electronic files

Page 46: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

46

Summary

Is Lab Fraud Just a Problem in the Environmental Field? OIG Overview What is Fraud We still have lab problems Laboratory Fraud Preventing Laboratory Fraud True Cases To protect your lab – more suggestions

Page 47: U.S. Protection Agency Office of Inspector General. Gregg Lundy ADD-ON...Authority: Inspector General Act of 1978, as amended, allows for the IG to conduct audits and investigations

47

The End “The minute you read something you don’t understand, you can be almost sure it was drawn up by a lawyer.”

‐‐Will Rogers 

“Don’t do the crime, if you can’t dothe time.”

‐Old TV show tag line