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U.S. Travel Association Copyright © 2009 U.S. Travel Association. All Rights Reserved.

US Travel Association

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Presentation made by Dennis Castleman during the Nevada Tourism Summit, March 18, 2009

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Page 1: US Travel Association

U.S. Travel Association

Copyright © 2009 U.S. Travel Association. All Rights Reserved.

Page 2: US Travel Association

Mission

To increase travel to and within the United States.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 2

Page 3: US Travel Association

VisionTo be the leading force that grows and sustains travel and ensures the freedom to travel. Through our efforts, travel is understood as essential to the economy, security, image and well-being of the U.S.

d t land travelers.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 3

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Positioning StatementThe unique national organization that leverages the collective strength of all who benefit from travel to grow their business beyond what they could do individually.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 4

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An Industry Speaking with One Voice

The unifying voice and leading representative

Establish travel as critical to the nation.

of the travel industry.

Advocate for policies that increase domestic and int’l travel and defeat unnecessary obstacles

Champion for and Voice of the Traveler.

to travel.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 5

Page 6: US Travel Association

Strategic Priorities

ConnectIndustry players to

PromoteU S domestic and inbound

AdvocateIn support of favorableIndustry players to

network, learn, build business, align on common issues

U.S. domestic and inbound international travel

In support of favorable travel / travel-related policies

Research

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 6

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Reasons to Believe• Embraces / supports 19 segments. Unifies industry on key issues

and achieves more than individual organizations could on their own.• The authority on travel.• Actively educates government to create travel-friendly policies that

benefit business and the consumer.• Networking / educational forums bring industry members together g g y g

to enhance collective knowledge and effectiveness; develop new business opportunities.

• International inbound and domestic travel development efforts drive pincreased travel and revenue.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 7

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U.S. Travel Association’s Key PrioritiesU.S. Travel Association s Key Priorities

• ‘Grow the Pie’

• Unify The Industry

• Influence Public Policy• Influence Public Policy

• Create a Partnership with Government

• Improve Travel Facilitation

• Travel as an Economic Engine

• Voice of the Traveler

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 8

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Over 1,700 Members!Over 1,700 Members!

• Three primary categories p y gTravel Services Providers, Destinations, Allied and Affiliates

• Nineteen different industry segments:

398 Accommodations and Food Services215 Attractions49 Associations

50 Consulting & Research Firms5 Financial Institutions15 International Promotion Organizations425 Destination Marketing Organizations

6 Government Agencies53 State & Tourism Offices/Territories5 Regional State Organizations

Organizations43 Print Media36 Universities/Libraries48 Travel Related Goods/Services4 Airports5 Regional State Organizations

66 Transportation34 Advertising Agencies8 Travel Distribution Networks

4 Airports172 Travel Packagers17 Casino Organizations

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 9

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2009 TIA Domestic Events

• Travel Distribution and e-Business conference and trade show

• The travel industry's premier international marketplace and the largest generator of Visit USA travel

P i l i d k l d h i f f U S d ti ti• Premier learning and knowledge-sharing forum for U.S. destination marketing professionals

• Unifying event for travel industry to guide federal policies favorable to tra el and to rismto travel and tourism

• The industry’s annual educational forum research and marketing conference

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 10

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Connect: Engaging, Empowering and Informing Members

ProvideActionable

Communications

Produce Relevant,

Timely andFrequent

Data

Energize and Organize

Member Outreach

UpgradeA i ti

Launch Destination

Data

Expand and Leverage Association

EventsDestinationLeadership

Forum

e e ageMember

Involvement

CoalesceAssociation

IndustryGroups

Develop NewPlatforms to

SolveProblems

Create CEORoundtable

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p

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2009 U S Travel International-2009 U.S. Travel InternationalDiscover America Events

MittMar 19-22 MoscowRussia

TURMar 13-16 Gothenburg Sweden

CITMNov 20-23 Beijing

WTMNovember 10-13

ITBMar 5-9BerlinGermany

BeijingChina

10-13 LondonEngland

• •• •

• ••

JATASept 19-21

ITB A i

South East AsiaExploratory MissionDate: TBD

FITURJan 30-Feb 3 MadridSpain

ATM

• •

pTokyoJapan

ITB AsiaOct 22-24 SuntecSingapore

IndiaExploratory MissionDate: TBD

ABAVOct 22-25 Rio de JaneiroBrazil

May 6-9 DubaiUAE•

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 12

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We Only Took the First StepInternational Facilitation

• Visa Waiver Program• Visa Processing

E t P i• Entry Processing• Promotion• IRT

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 13

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Looking Ahead: Industry Threat MatrixInternational Facilitation

Domestic Facilitation

Energy and Environment

Economic, Tax and Labor

State and Local

• Visa Waiver Program• Visa Processing• Entry Processing

• TSA• Registered Traveler• Pre Screening

• Gas Taxes• Travel Restrictions• Sustainability

• Immigration Reform• Minimum Wage• Work Visas

• Taxes and Fees(non-directed)

• Zoning• Entry Processing• Promotion• IRT• Exit Policies• WHTI• Passports

• Pre-Screening• Redress• Privacy• Air Traffic Control• FAA Authorization• Highways & Bi-ways

• Sustainability• Air Pollution Stand.• Carbon Usage• Energy Costs• Energy Development• Energy Rationing

• Work Visas• Health Care• Tax Policy• Disabilities Act• Tax Deductions• Work Opportunity

• Zoning• School Calendar• Promotion

Passports• Int’l Standards• Privacy• Landing Rights• Daylight Savings• Pandemics

Highways & Bi ways• Trans. Enhancement• Documentation• Public Lands• Heritage Corridors• Smart Skies

Energy Rationing• Water Usage• Beach Replenish.

Work Opportunity• Workforce Education• Labor Regulations• Legal Reform

• Travel Taxes• In-Flight Survey

• Online Regulations• Tourism Signage• Maritime Security• Rail Security• Terrorism Insurance

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 14

Page 15: US Travel Association

International Travel Facilitation

• Pass the Travel Promotion Act• Ensure Visa Waiver Program expansion

U.S. Travel Policy Council Recommendation:Prioritize passage of theEnsure Visa Waiver Program expansion

• Grow “Model Ports” program• Launch international registered traveler program

Ensure effective implementation of Western

Prioritize passage of the Travel Promotion Act above all other activities. Continue to seek opportunities to improve the entry process.• Ensure effective implementation of Western

Hemisphere Travel Initiative (WHTI)• Travel to U.S. as Diplomacy and Improved image of U.S.

the entry process.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 15

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Domestic Travel Facilitation• Survey of domestic air travelers underway• Working to drive need for reform in media

and among opinion leaders

Policy Council Recommendation:Discuss the problem, commission research on

• Conducting outreach to airlines, airports and other key players

• Partnering with leading policy experts to

commission research on the scope of the problem and lay out arguments on the need for reform rather than endorsing specific policy changes.g g p y p

“thread the needle”• “Benefits of Travel” Campaign

p y g

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Travel and the Environment• Environmental primer to entire U.S. Travel

membership• Joint Study with American-Express

Policy Council Recommendation:U.S. Travel should prioritize the environmental issue

on the scope of the issue, travel community best practices and the risks that travel may face

the environmental issue throughout the organization. Explore new partnership opportunities with prominent environmental organizations.

• Becoming clearinghouse of all environment related travel activities

• Ongoing development of a legislative

g

action plan

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Page 18: US Travel Association

About DiscoverAmerica.comDevelopment & Launch

• Developed through a cooperative partnership with the U.S. Department of Commerce and U.S. Travel Association to develop and market the “Official Travel and Tourism Website of the United States.”

• Initial launch of 6 sites to top five in-bound markets which account for 41 million visitors or approx. 75% of total inbound travel.

UK G C d M i d J• UK, Germany, Canada, Mexico and Japan• Sites launched over a 6 week period from May 20 to July 10, 2008.

L h k ti f th b it i l d d h h i SEO id• Launch marketing of the websites included heavy emphasis on SEO, paid search, PR and online advertising.

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 18

Page 19: US Travel Association

About DiscoverAmerica com PartnersAbout DiscoverAmerica.com Partners

Tra el Ind str Partners C t t P tTravel Industry Partners:– U.S. Department of

Commerce

• Content Partners:– Google– Weather.com

– DiscoverAmerica.com Advisory Council

– State Tourism Offices &

– U.S. Customers and Border Protection

– U.S. Department of StateConvention and Visitor Bureaus

– Visit USA Committees

p

– Strategic Partners:

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 19

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About DiscoverAmerica.com ContentContent

• Travel Planning - Approx 15,000 pages of translated content (available in German, French, Spanish, English and Japanese)

• Overviews, travel articles, itinerariesB h h t id• Brochures, photos, videos

• Attractions, restaurant and shopping listings• Maps, weather• Interactive tools

U t d C t t• User generated Content

• Travel Booking• Travel agent and Deals Directories

Hotel Booking Engine• Hotel Booking Engine

• Official Information• Entry requirements

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 20

Page 21: US Travel Association

Initial Results - Traffic by MarketInitial Results Traffic by Market

1. US = 27%2. Japan = 23%3. Germany = 16%

# 1 US# 3 Germany

# 2 Japan

# 4 Canada#6 UK

4. Canada = 11%5. Mexico = 10% 6. UK = 9%

#5 Mexico

# 2 Japan

Copyright © 2009 U.S. Travel Association. All Rights Reserved. 21