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USCG HEALTH, SAFETY, AND WORK-LIFE
617-223-3479
Command Sponsor Training
Objectives
Why Sponsor?What do Reporting Members Want to Know?What does the Sponsor Need to Know?Sponsor RolesOngoing Support
Why Sponsor?
First days and weeks can be critical to members’ personal and professional readiness Remember the “Golden Rule”
Proactive Readiness: Quicker familiarity = More productivity! Deployment Readiness Family Readiness
Assist members and families with moving process
Improve morale and retentionReduce lost work time
What Do Members Want to Know?
HOUSING! Temporary lodging
Childcare/school infoSpouse jobsReport dateLeave in transitDeployment schedule (if
applicable)Location of command &
contact infoSupervisor’s infoMedicalSpecial Needs info
Driving/Registration Info Car seat/seatbelt/mobile
phone lawsFirearms InfoOmbudsman infoLocal resources
Commissary/Exchange Legal Vehicle storage Shopping Parks Fleet & Family Support’s
Spouse Social Hour
What to Ask?
Contact info (personal email, phone)Would you like a welcome package mailed to you?
If so, get mailing address and provide to TRMWhen do you arrive?What are your plans for housing?
Have you requested government housing? If not preferred, a release from mandatory assignment (if available) so that you can get BAH and secure housing on the economy?
Marital status?Children? Ages? (Need childcare/school info?)Home of Record? (Where is the member’s family support?)Family health concerns? Is anyone enrolled in Special
Needs?Financial concerns?
Sponsor Roles
Share resourcesBe aware of potential
concerns Special needs family
members School-aged children Housing needs Financial issues Deployment issues
Make Appropriate Referrals* Housing Work-Life Legal Command Financial
Specialist (if available)Coordinate the arrival
process Airport pickup? Check-in process First 72 hours
Follow up!!!
* Be careful of making personal recommendations for businesses, neighborhoods, schools, etc!
FOLLOW UP!
Provide requested information (or follow up on referrals to requested info)
Check in with member regularly (at least weekly) after arrival Update address with USPS Update DEERS Update TRICARE
Advocate for yourself as a sponsor Supervisor Incoming Member Evaluations!
Sources of Support
USCG Work-Life Office, Transition Relocation Manager 617-223-3479
CG Support/EAP 855-247-8778 www.cgsuprt.com
Navy Fleet and Family Support Center Newport, RI 401-841-2283
www.cnic.navy.mil/newport/index.htm Groton, CT 860-694-3383
www.cnic.navy.mil/newlondon/index.htm Portsmouth, NH 207-438-5785 www.cnic.navy.mil/pnsy/FleetAndFamilyReadiness/Support
Services/index.htm Airman & Family Readiness Center
Hanscom AFB 781-225-2765 http://www.laafbforcesupport.com/family/afrc/relocation.html
