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Use Checklists Faster, Fewer Errors, Less Fatigue

Use Checklists - Public

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Page 1: Use Checklists - Public

Use ChecklistsFaster,

Fewer Errors,Less Fatigue

Page 2: Use Checklists - Public

The problem, part 1Complexity

Tickets have many steps:

“It's hard to keep all this in my head at once.”

Solutions involve many technologies:

“How & What did I use to Solve this last time?”

“Holy Canolli! That’s as complex as HTML, Java, jQuery, Angular, CSS3,NodeJS, APIs all mashed together”

Page 3: Use Checklists - Public

The problem, part 2Communications

Fewer Silos at our Companies

“I need to chat up Dept X about those images on the website before they launch it!@”

Don’t forget to coordinate with The Other Department!

Page 4: Use Checklists - Public

The problem, part 3 (three?!)

Switching Tasks

Time/Mental Energy costs for switching

“What was I doing before I switched to that Critical/Urgent ticket?”

“What was my next step on this ticket before I answered those questions on IM?”

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Solution:Use Checklists!

For a better work life

Write it Down.Share it.

Page 6: Use Checklists - Public

Implementation / Demo

Page 7: Use Checklists - Public

http://abstractspoon.weebly.com/

Page 8: Use Checklists - Public

ImpactBetter Time Management,

MORE Tickets Done,Less Back-and-Forth,

Happier Clients & Happier You

max growth