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USE IT OR LOSE IT! MEMBERSHIP The Construction Specifications Institute

USE IT OR LOSE IT!

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MEMBERSHIP. USE IT OR LOSE IT!. The Construction Specifications Institute. MEMBERSHIP If You Don’t Use it… You Lose It!. Membership Retention – Background Information. 1. ACHIEVABLE TASK – Goal for FY13. 2. Project Idea – LIFE Program. This is an example text. Go ahead and replace it. - PowerPoint PPT Presentation

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Page 1: USE IT OR LOSE IT!

USE IT OR LOSE IT!

MEMBERSHIP

The Construction Specifications Institute

Page 2: USE IT OR LOSE IT!

MEMBERSHIP

If You Don’t Use it… You Lose It!

The Construction Specifications Institute

Institute Leaders Role in ProjectInstitute Leaders Role in Project

Membership Retention – Background Information

Working Together – Help us, help you!

This is an example text. Go ahead and replace it

Region Leaders Role in Project

ACHIEVABLE TASK – Goal for FY13

Chapter Leaders Role in Project

77

66

55

44

33

22

11

Project Idea – LIFE ProgramProject Idea – LIFE Program

✓ Region Leaders Role in ProjectRegion Leaders Role in Project

Page 3: USE IT OR LOSE IT!

Membership RetentionBackground Information

Page 4: USE IT OR LOSE IT!

Why are members not renewing?

• My employer stopped paying my CSI dues   21%

• I couldn’t afford multiple association dues, and was already a member of another organization   17%

• I was unable to actively participate   11%

• I was not satisfied with my CSI experience  16% ***

• Other, please specify   19%

Membership RetentionBackground Information

Page 5: USE IT OR LOSE IT!

Why are members not satisfied with their CSI experience?

• “My job is on the engineering side of the business, not architectural, so not much was relevant to my work as a contract administrator. I was also the only "Owner" attending”

• “Didn't receive enough benefit for the money and time spent.”

• “Was mostly satisfied with my experience with the exception of not being contacted by the local chapter when I moved to my current area 10 years ago.”

• “The meetings were usually in the evening at a fair distance from my home and with all my other evening obligations, I couldn't get there much at all.”

Membership RetentionBackground Information

Page 6: USE IT OR LOSE IT!

MEMBERSHIP: USE IT OR LOSE IT!

ACHIEVABLE TASK

ENGAGE members - INVOLVE membersEnhance the Membership Experience

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MEMBERSHIP: USE IT OR LOSE IT!

Listen to members

Identify talents and interests

Find a way to get every member involved

Engage members

“We literally throw members away when we assign tasks that don’t fit their talents or interests, or we make the tasks so daunting that they give up before they get started.”

– Alana Griffith

Putting LIFE back into CSI!

Page 8: USE IT OR LOSE IT!

MEMBERSHIP: USE IT OR LOSE IT!

How could Institute leaders implement the LIFE Plan?

• Join the Membership Presentation team for further discussion• Be committed to the LIFE plan •How can you engage and involve members with the LIFE program?

How could Region leaders implement the LIFE Plan?

• Join the Membership Presentation team for further discussion•Think about how the LIFE plan could improve YOUR Region•Do you think the same LIFE plan could work for every Region?

How could Chapter leaders implement the LIFE Plan?

• Join the Membership Presentation team for further discussion •Think about how the LIFE plan could improve your Chapters membership•How would you schedule the LIFE program… implement at the beginning of the year or throughout the year?

Achievable Task: ENGAGE members - INVOLVE membersEnhance the Membership Experience

Working Together

Institute

Chapters

Regions

Page 9: USE IT OR LOSE IT!

Special Thanks to Team Members:

• Casey Robb

• Leslie Schlesinger

• Bob Simmons

• Floyd Sterling

• Sandi Velleca

Special Thanks to Staff:

• Joy Davis

• Kaitlin Solomon

THANK YOU!MEMBERSHIP:

IF YOU DON’T USE IT… YOU LOSE IT!

Special Thanks to our CSI Friends:

• Alana Sunness Griffith

• J.W. Mollohan