User and Installer Handbook - Tapworks Water Softeners · The installation of a water softener is relatively easy to carry out, but we recommend that this work is undertaken by a

User and Installer HandbookTapworks Softener Models AD10 & Ultra 15

Thank you for choosing Tapworks to supply your softwater. We are confident that you will be pleased with yourpurchase and would encourage you to read this installationand instruction handbook thoroughly to ensure maximumperformance from your water softener.

If you should experience any difficulty with your water softener, please refer to the Troubleshooting Checklist at the back of this handbook.This will help to prevent unnecessary and expensive callouts.

For service support or technical advice please call our service desk on 01494 48 48 48.

Please retain this handbook for future reference

2

Unpacking Your Water Softener

Please Remember – Only use Tablet or Pellet Salt in Your Softener!

1 Control Valve Cover & Electronic Faceplate2 Salt Lid3 Salt Cabinet4 Water Softener Valve & Motor5 Resin Cylinder6 Brine Well and Cover7 Overflow Connection8 Drain Connection

Notes1 Serial Number and Date Code are under the Salt Lid

2 Remove all packaging parts from inside the unit.

3 If you need to remove the valve cover for ease of installation follow the instructions carefully.

Release the two catches either side of the valve cover and tilt top endtowards you slowly, taking care not to pull off the wire connections. Please note that the valve cover is connected to the valve motor, so cannot be removed fully.

8

7

6

3

2

1

5

4

3

Unpacking Your Water Softener (cont)

Please Remember – Only use Tablet or Pellet Salt in Your Softener!

Description Quantity

1 Easy Install Tees 1pair G0817

2 Drain/Overflow Tubing 1 7108118

3 Overflow Elbow 1 1103200

4 Overflow Grommet 1 9003500

5 Hose Clips 2 900431

6 Water Hardness Test Kit 1 800005

7 Transformer 1 98124612

8 Adapter Clips 2 1205500

9 Adapter ‘O’ Rings 2 900535

10 Adapter Elbows (3⁄4”) 2 7106328

11 Silicone Grease 1 n/a

12 Bypass Set 1 555021

13 Inlet/Outlet Hoses 2 803186

14 Hose Gaskets 2 803188

15 Filter Discs 2 803187

PartRef

PartNumber

Installation of Your Water Softener

4 Please Remember – Only use Tablet or Pellet Salt in Your Softener!

PLANNING & SITING THE INSTALLATIONThe installation of a water softener is relatively easy to carry out, but we recommend that this work is undertaken by a plumber or an experiencedDIY handyman. Where possible the water softener should be sited close tothe rising main, allowing for any required hard water draw off points, i.e. drinking tap and outside tap. Keep the drain run as short as possibleand allow for ease of service and salt access. If installed next to a boiler or hot water cylinder you may have to protect against condensation.

When siting the softener please consider the engineer and customer.Sufficient space should be left behind the unit to allow easy access forrepairs and cleaning.

FREEZINGThe installation of all water fittings should be in accordance with local waterbyelaws and the water softener, and all associated pipework must be protectedagainst freezing. Take special care where the drain runs outside. Freezingwill prevent recharge and cause overflowing.

LEAD PIPEWORKWhere lead pipework exists downstream of the proposed location of thewater softener, we advise you ask the local water authority for advice on the replacement of lead pipework. Grants may be available. Homes builtsince 1976 will not have lead pipework.

ELECTRICAL REQUIREMENTSThe water softener requires a 240 volt 50 Hz electrical supply taken off a power supply not a lighting circuit. Power is supplied via a 24 volt 50 Hz transformer.

HARDWATER TAPWater Authority byelaws require that one tap in the house remains unsoftened. It is also recommended that the garden tap is left with a hard water supply.

PRESSURELow or high pressure could lead to damage or non-operation of the watersoftener. If the daytime pressure exceeds 4.76 BAR (70 psi) a pressure-reducing valve should be fitted. If daytime pressure is less than 25 psi a pressure pump is required.

Note: Night-time pressure will be much higher than daytime.

FLOW RATESThe water flow must be at least 1 litre per minute for the water softener to work as originally designed.

Maximum flow is 53 litres per minute (peak).

PLUMBING COMPONENTS NEEDEDThe Installation Kit provides the basic plumbing components but additionalpiping and connectors (capillary and/or compression copper fittings) shouldbe used as required.

WARNING: FAILURE TO MEET THE FOLLOWING REQUIREMENTSCAN CAUSE DAMAGE TO THE WATER SOFTENER, OR RESTRICTITS OPERATION.

SPECIFICATION REQUIREMENTSMaximum Water Temperature 49°C (120°F)

Maximum Daytime working pressure 4.76 BAR (70 psi)

Minimum working pressure 1.7 BAR (25 psi)

Minimum system flow 0.06m3/hr

Maximum system flow 3.18m3/hr

If a pressure-reducing valve is required this may be ordered from Tapworks:

Quote Part No. 800220 for 1⁄2” or 15mm pipework

Quote Part No. 800223 for 3⁄4” or 22mm pipework

UNVENTED OR DIRECT SYSTEMSConnection to the water softener should be made with 22mm or 28mm copper pipe and not with flexible hoses supplied, to ensure that a satisfactory flow rate is maintained. You will also require a suitably sizedbypass set and check valve. Full flow valves are recommended. Large bore flexible hoses are available from Tapworks.

DRAIN HOSEWe recommend that the maximum length of drain line is 3 feet before entering an air gap. Also any rise in height of the drain should not be above 3 feet.

CENTRAL HEATING SYSTEMSCentral heating systems should always be treated with a proprietary corrosion inhibitor regardless of being filled with softened or hard water.Systems containing aluminium should always be filled with hard water unless instructed otherwise by the manufacturer.

Installation of Your Water Softener (cont)

5Please Remember – Only use Tablet or Pellet Salt in Your Softener!

A Pressure Reducing Valve (if required)

B Bypass ValveC Inlet ValveD Outlet Valve

AB

CD

Step By Step Guide To Plumbing The Softener


PLUMBINGTurn off the water supply at the incoming main and begin plumbing as perthe installation instructions on pages 4 & 5.

FIT THE BYPASS KITCut off the rising main and install the inlet tee with check valve. Next, plumbthe bypass, inlet and outlet valves so that the water supply can be turned

back on. Use the red valve for the inlet, the blue valve for the outlet and thegrey valve as the bypass. Before turning the water back on, make sure thebypass is open and the inlet and outlet valves are closed. This will allowwater to pass directly to the household system without it diverting to thewater softener. (The use of the plastic plumbing fittings with copper pipe mayaffect the electrical earthing or bonding of the copper pipe. If in doubt, weadvise that you contact a qualified electrician for advice).

Bypass Closed

Inlet Tee IncorporatingCheck Valve

Open

FromMains

Outlet Open

To System

From WaterSoftner

To WaterSoftner Inlet

Valve Service Position

Bypass OpenInlet Tee IncorporatingCheck Valve

Closed

FromMains

Outlet Closed

To System

From WaterSoftner

To WaterSoftner Inlet

Hard Water Bypass Position

FIT THE INLET AND OUTLET ADAPTOR ELBOWSRemove the plastic plug from the outlet port on the water softener valve, if present. Fit the ‘O’ rings to the outer groove of each adaptor elbow. Push the adaptors into the valve inlet as far as they will go. Lightly lubricateusing the silicone grease provided.

NOTE: Do not use petroleum jelly or oil based lubricants.

Step By Step Guide To Plumbing The Softener (cont)


Inlet

Outlet

‘O’ Ring

‘O’ Ring



SECURE THE ADAPTOR ELBOWSnap the two large hold clips into place, from the top down (see top illustrationopposite). Be sure they snap firmly into place so that the adaptors will not pullout. Pull on the adaptors to assure a tight fit has been achieved.

INLET AND OUTLET CONNECTIONS(For unvented or direct systems refer to page 5). Use the connecting hosesprovided with the elbow unions to make the inlet and outlet connections. For ease of connection the straight ends may be connected to isolating valves or elbow unions. Fit the filter discs into the straight unionend of the inlet/outlet hoses.

DRAIN OUTLET/OVERFLOW CONNECTIONInsert the rubber grommet into the overflow socket situated 2⁄3 of the way upthe rear of the water softener cabinet. Only insert the overflow adaptorusing the silicone grease provided once the grommet is secure.

Cut two lengths of hose as required to make the drain and overflow connections. Fit one length of hose onto the overflow adaptor and onelength onto the drain line adaptor. Turn the drain line adaptor so that a straight connection can be made. The drain hose and overflow hose mustbe secured with the supplied metal clamps (see bottom illustration opposite).

Pass the overflow hose through a hole in an outside wall so that its end canbe seen. The drain hose may be connected directly into an open drain orvia the waste outlet similar to a washing machine. The drain and overflowmust be kept straight and not kinked.

On some tight fitting installations it may be a benefit to make all connections up beforeinserting the elbow into the valve ports.

ELECTRICAL INSTALLATIONThe water softener works on a 24 volt, 50 Hz electric power supply. You must plug the transformer into a 240 volt outlet only. Be sure that the electrical outlet you plug the transformer into is inside, as the transformer is not designed for outdoor use.

To connect the transformer to the valve, push the female end plugs on to the male connectors as indicated below. The two flat ends of the female connectors should face each other to allow for an easy connection.

Should the faceplate fail to display or indicate an error code please checkthat the connections are as per the diagram below, you will need to removethe valve cover to do this.



Setting Up


Your water softener has an advanced volume controlled system, whichallows you to achieve important salt and water savings during regeneration:

a) LCD display and user friendly buttons.

b) An extended power back up (48 hours). The memory retains all settingsfor extended periods during any power loss and beyond that time onlyrequires the time setting to be reprogrammed.

c) Regeneration is based on patterns established for volumes of water used,giving you the maximum conservation of water and salt usage.

Note: To alter settings during normal operation press SELECT until desiredfunction is reached.

When the transformer is first plugged in the display will flash 12.00am.

NOTE: Each time you press a button on the fascia panel display a beepersounds. One beep signals that a change is accepted. If the beeper soundscontinually then a different button is required to effect the required opera-tion.

SET THE PRESENT TIMEThe display will continue to flash and the time can be advanced or movedbackwards using the or buttons. Holding down the buttons advancesthe time at a faster rate.

If the time requires changing during normal operation, press the SELECTbutton once. The display will flash and indicate present time. You may usethe or buttons as described above to alter the time. Once the requiredtime is displayed the time may be set by pushing the SELECT button oncemore.

SET THE WATER HARDNESS CALCULATIONThe display will flash “19 hardness” (this is a pre-set factory setting).Hardness varies from one location to another. Use the kit provided to determine your water hardness in ppm. If necessary change to the unit setting indicated.

Programming


PRESENT TIME

AM12:00

WATER HARDNESSppm Unit Setting

(200) 12

(220) 13

(240) 15

(260) 16

(280) 17

(300) 18

(320) 19

(340) 20

(360) 21

(380) 22

(400) 23

(420) 24

(440) 25

(460) 30

(480) 30

(500) 35

Programming (cont)


To advance or reduce the displayed number to your required setting, use theor buttons.

Once the required setting is displayed it may be set by pushing the SELECTbutton once more.

SET THE REGENERATION TIMEThe display will flash 02.00 recharge time, which is the pre-set factory setting. If you wish to change this time then proceed as follows: (if not, press SELECT and proceed to the next section).

NOTE: 2.00 am is chosen because any household water used duringrecharge will be replaced with hard water. Consequently a time is requiredwhen very little, if any, water will be used. To select a different regenerationtime use the or buttons, to adjust one hour at a time. Once therequired setting is displayed it may be set by pressing the SELECT buttononce more. Recharge will last for approximately 1 hour.

HARDNESS

19

RECHARGE TIME

AM2:00

Your unit should now be fully plumbed and ready to programme.

NOTES TO THE INSTALLER – BEFORE YOU LEAVE1 Having programmed your unit you will wish to ensure that the unit is

functioning properly before you leave the site.

2 Our Service Department will offer you advice. If you have any queries do not hesitate to call us.

3 Open the inlet and outlet valve and close the bypass as indicated in thediagram (page 6). Check that all the plumbing connections are secureand that there are no leaks.

4 Check that the time of day is correct.

5 Initiate a Regeneration

Hold down the TOUCH/HOLD button for about 3 seconds untilRECHARGE flashes in the display. After a few minutes a small amount of water will enter the Salt Cabinet. This process will take approximately4-8 minutes.

Fill with Salt6 Once the water has run to drain, fill the cabinet with salt and check your

drain connections. You will require a 25kg bag of Pellet salt or Tabletsalt. DO NOT use granular salt. Make sure that the brine well cover is in place and secure as salt must not be allowed to enter the brine well.Do not fill salt above the overflow. (See Unit explosion diagram page 2).

7 The whole regeneration procedure will take approximately 1 hour. Oncecomplete softened water will gradually replace the hard water in the storage tank over a period of normally 7 days. However, this can takelonger in larger houses.

8 Advise the customer that any water fed from the storage tank will not be softened immediately. Any water drawn directly from the softener following regeneration will be soft.

9 Ensure that the customer is left with all literature relating to the unit.

10Return the Guarantee Registration Card to Tapworks.

IMPORTANT – TAPWORKS WATER SOFTENERS HAVE 12 MONTHSPARTS & LABOUR WARRANTY. YOU CAN EXTEND THIS TO 2 YEARS BY RETURNING THE GUARANTEE REGISTRATION CARD.WE WILL SEND YOU (WITHIN 28 DAYS) YOUR WARRANTY CERTIFICATE DETAILING YOUR 2 YEAR GUARANTEE.

If you are a regular user of water softeners you will benefit from joining ourTapworks Installer Club loyalty scheme. Call 01494 480621 for details.Thank you for choosing Tapworks.

Finishing Installation


User Information


TO REGENERATE TONIGHTThe unit can be programmed to regenerate at the next pre-programmedtime, regardless of its remaining capacity. This is particularly beneficial toensure a sufficient softened water supply for an expected heavy water usage the next day.

Simply press the TOUCH/HOLD button once. Recharge tonight will flash on the display. To cancel recharge tonight, press the TOUCH/HOLD buttononce and immediately release. The display will return to the time display.

TO REGENERATE NOWAlternatively, an automatic regeneration can be initiated at any time. Simply press the TOUCH/HOLD button and hold it down for approximately3 seconds, until a beep sounds. Recharge will flash on the display. Theprocess will take a few minutes to begin and last approximately 1 hour.

It cannot be cancelled once started.

Use as little water as possible during this time period as hard water willbypass the water softener. Once the regeneration is complete the rechargedisplay will disappear.

NOTE: The unit will automatically flash “recharge tonight” once the computer calculates that a regeneration is required. This is for informationonly – no action is required. At the next programmed regeneration time thecycle will automatically begin. Once a regeneration is initiated a flashing“recharge” replaces the flashing “recharge tonight”.

RECHARGE TONIGHT

AM9:10RECHARGE

AM11:00

POWER CUTSIf the electrical power to the water softener is interrupted, the time display is blank, but the ‘memory’ built into the electronics will keep the correct timefor up to 48 hours.

The water softener will not regenerate but will pass softened water. In thecase of a power cut your demand for water will be less as most applianceswill not work and so a recharge should not be necessary. When electricalpower is returned, one of two things will happen:

1 Power off up to 48 hours

The display returns and is steady. No operation is necessary.

2 Power off over 48 hours

The display returns and flashes. Only the time requires re-setting. The hardnessand regeneration time will not have been lost as they are stored. Even if thetime is incorrect after a certain period, the water softener will continue towork but will regenerate at what it believes the time to be. Re-set the time asdescribed in the Programming Section (see page 11).

Should an error code appear …

Check electrical connections are as per configuration on page 9.

a Unplug transformer.

b Check direct connections.

c Replug transformer.

d Wait for 6 minutes. If the error code is rectified, the error code will not re-appear.

NOTE: Softener may regenerate immediately following a cleared error code.

BUILDING A HISTORYBecause it has no historical data to base its logic on, your water softenerwill regenerate quite frequently when first used to ensure continuous softenedwater. Within a few months it will settle into a more regular pattern.

SALT USAGEBecause your Automatic Demand water softener uses proportional brining,more frequent regenerations are not at the expense of high salt usage.However, if you are a low water using household you will find after a fewmonths that your water softener will become increasingly efficient, as itadapts to suit your water usage.

LARGE INFLUXES OF GUESTSIf you have people to stay and use more water than normal, you will findthat your Automatic Demand water softener regenerates more frequently. As your household water usage returns to normal, so too will the regeneration frequency.

User Information (cont)


ERRO1

Diagnostic Data Transfer


Tapworks Water Softeners come fitted with our unique diagnostic data transfer system.

Our Automated Service Evaluation System enables your water softener to'talk' directly to the Service Centre and communicate data which otherwisemight only be accessed by a site visit to your home.

The data received is reviewed by a technician and if there is a problem it may be possible to correct it by telephone. If a service call is necessary,the engineer will be likely to know in advance what parts and repairs are required.

DIAGNOSTIC DATA TRANSFER• Can provide you with information on the efficiency and performance

of your water softener.

• Can save you the cost and inconvenience of an unnecessary call-out.

• Can save time and money in the event of a call-out.

USING THE DIAGNOSTIC DATA TRANSFER• You Will need a portable telephone.

• Have your softener service number to hand. This is found under the salt lid.

• Dial the Service Centre Dedicated telephone number 09068 615355.

• When connected, the Service Centre will ask you to follow a simple procedure.

• Hold the telephone mouthpiece about 1" from the symbol on the faceplate below the screen. (see illustration opposite).

• Simultaneously press the UP and DOWN buttons.

• A constant beeping pattern is emitted.

• Release the buttons, the data message will continue to transmit for about20 seconds.

• When the beeping stops finish your call.

Your call will then be processed by the Service Centre.

Don’t forget to leave your details if you expect a reply!

Speaker

If you are experiencing poor water flow, please check all plumbing first, as it is extremely rare for a softener to cause flow rate problems.

Save money by ensuring an engineer is not called out unnecessarily. However, if the solution to the problem is notsuccessful, please call for service and advise us what you have tried. Call our Direct Service Line on: 01494 484848

Troubleshooting


Checklist Solution

PROBLEM: Hard Water or, Intermittently Hard Water

1 Is there a minimum of 6 inches 1 Fill the cabinet with salt. p13of salt in the cabinet?

2 Is the bypass valve closed and 2 Close the bypass valve and p6the inlet and outlet valves open? open the inlet and outlet valves.

3 Is the hardness setting correct? 3 Reset the unit setting as per table p11open the inlet and outlet valves.

Important Note: If any of the above requires action, add 4 litres ofclean water to the salt and initiate a “regenerate now”

PROBLEM: No Water

1 Is the water mains open? 1 Open water mains. p5

2 Are the inlet and outlet valves open? 2 Open the inlet and outlet valves. p6

PROBLEM: Unit regenerates at incorrect time of Day

1 Is the present time correct? 1 Reset the present time. p11

2 Is the regeneration time correct? 2 Reset the regeneration time. p12

3 Has there been a power cut? p15

PROBLEM: No regeneration occuring or, little or no salt usage

1 Is the water soft? 1 If yes, no action is required.

2 Is the water level in the salt 2 if yes, check the drain link is not. p14cabinet high? frozen or blocked. Initiate an

immediate regeneration.

PageRef

Troubleshooting (cont)


Checklist Solution

PROBLEM: Excessive Salt Usage

1 Check the Hardness. 1 Reduce the unit setting if incorrect. p11

PROBLEM: No Water in Cabinet or Very Low

1 This is quite normal. Unlike 1 No action necessary. conventional water softeners only afew inches of water is at the bottomof the cabinet.

PROBLEM: High Water Level in Cabinet

1 Is the water level in the salt 1 Initiate an immediate regeneration. p14cabinet high? If the problem does not return,

there is nothing wrong.

PROBLEM: Water Running Down the Overflow

1 Is the water level in the salt 1 If yes, bypass the water softener and p6cabinet high? call for service.

PROBLEM: Water Running Down the Drain Line Constantly

1 Is the unit in regeneration mode? 1 If yes, wait until it finishes, check p11/12the present time and regenerationtime settings and adjust if incorrect.

2 Does an error code appear, eg. 2 Check all electrical connections p9“ERR 01” are secure. Turn the power off for ten

seconds, and then switch back on.

Important Note: If the problem persists bypass the softener and call for service

PageRef Checklist Solution

PROBLEM: Electronic Faceplate

1 Is the faceplate blank? 1 Check the power is turned on and p9all conections are secure.

2 Is the display stuck on one function? 2 Turn the power off for ten secondsand then switch back on.

3 Does an error code appear, 3 Check all the connections are secure. p15eg. “ERR03” Turn the power off for ten seconds.

and then switch back on.

PageRef

All Tapworks Domestic Water Softeners are fully covered byone year parts and labour guarantee against manufacturingdefect from the date of purchase.

This guarantee does not effect the statutory rights of the consumer.

Any faults which are not attributable to the water softener but to faulty installation or operation will be chargeable.

The following, which are not attributable to the water softener but to faultyinstallation or operation, will be chargeable.

1 Water softeners installed where pressure or flow rates are not within the limits stated in the user and installer handbook.

2 Faults arising from misuse or neglect.

3 Failure to replenish salt, or not using tablet/pellet salt.

4 Resetting the programmer in the event of a power failure or incorrect programming.

5 Resetting the programmer when the influent water hardness or the number of people in the household changes.

6 Water softeners are not installed in accordance with local regulations.

7 Any fault arising from repairs or alterations to the water softener carriedout by anyone other than our own engineers.

8 Water softeners installed outside the mainland counties of England.

9 Faults arising from faulty installation, plumbing or electrical.

10 Any defect or damage occasioned by fire, lightning, explosion, flood,storm, tempest, impact or other extraneous causes.

11 Water softener installed on bore hole, well water or a non-standardinstallation not covered by the instruction book may be subject to limitations on the warranty provided.

12 Units installed in such a way that access for servicing is restricted.

General informationSALTSalt is used as the regenerate (cleansing agent) for your water softener’sresin bed. The salt cabinet will need to be refilled from time to time.

It is essential that approximately 6 inches of salt is maintainedas a minimum to ensure operating efficiency.

Failure to replenish salt will prevent the unit from cleansing itself on itsrecharge cycle and consequently it will be unable to soften water. Pour thesalt slowly into the cabinet. Ensure that the brine well cap is secure, as nosalt should be allowed to enter here. DO NOT use granular salt. ONLYUSE TABLET SALT OR PELLET SALT.

Your local water softener stockist will stock salt.

NOTE: During the cleaning process salt does not enter the water supply.Salt is rinsed to drain.

CLEANINGYour unit may be cleaned with a damp cloth and detergent. Do not usebleaches, solvents or spirits as this may cause damage.

WATER LEVELThe water level will vary. Generally there will be no more than two inches of water in the cabinet. During re-charge this will increase. Water may normally be visible only when the salt level is very low.

Guarantee, Service & General Information


RETURN YOUR REGISTRATION CARD TODAY!

TO BENEFIT FROM YOUR FREE 2 YEAR GUARANTEE

General Information (cont)

20

Tapworks, Mill Road, Stokenchurch, Bucks, HP14 3TP

Tel: 01494 480 621 Fax: 01494 484 396 Direct Service Line: 01494 484848

www.tapworks.netAs part of our policy of ongoing research and development, we reserve the right to alter design and specification without prior notice.

THE USE OF SOFTENED WATERWASHING MACHINESYou will need much less soap powder. In most washes one tablespoon willbe sufficient. Too much lather and clothes will not rinse properly.

DISHWASHERSIf your dishwasher is on a softened water supply, you will no longer need tofill your unit with salt. The salt was used to soften the water in the dishwasher.

STEAM IRONS/CAR BATTERIESOnly used distilled or deionised water, not softened water. Always follow manufacturers instructions.

COPPER STAININGIn some cases small amounts of blue copper deposits may be noticed after installation. This will be caused by new pipework and should disappear after a short time. Simply wipe away any deposit. If this persists poor earthing may be allowing electrolytic corrosion. Contact an electrical engineer.

CLEANING SINKS, BATHS AND BASINSYou will find that your cleaning chores are reduced, as cleaning becomes a quick wipe around. Occasionally ‘spotting’ may result but this is easilyrinsed off and nothing to worry about.

HOW SOFTENED IS MY WATER?Test the water hardness from the softened supply using the test kit supplied.Your water should change the colour of the test with one drop of solution. If your unit has been installed for a short period of time it may be 2-3 weeksbefore the softened water completely replaces the hard water in your storage tank.

HARD WATEROne household tap and any garden taps should be left on a hard water supply. Softened water contains a small amount of sodium. In four pints ofsoftened water the sodium content is about the same as in 1⁄4 pint of milk. Ifyou are concerned about the quality of your drinking water supply ask yourlocal stockist about the benefits of a Tapworks Drinking Water System.

Code 300502

Documents

User and Installer Handbook - Tapworks Water Softeners · The installation of a water softener is relatively easy to carry out, but we recommend that this work is undertaken by a