User Guide for the Spare Parts Catalog

2

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

Using our spare parts catalog you can

Find and order specific spare parts for your products

See which spare parts are available for your product

Order well-known spare parts directly

Access to further service

3

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Enter the 10-digit material number.

2. Click "Search".

1.

2.

4

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Please click on the material number to see the available spare parts for your product

1.

5

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. You will now get an overview of the available spare parts. 2. You can contact your field representative by using the spare part number or you can purchase the spare parts directly by pressing the shopping basket symbol. Further information: LINK 3. If the needed spare part is not shown, please contact us directly by using the “Enquiry” button. Further information: LINK

3.

2.

1.

6

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Click on the shopping basket icon. The selected product can now be found in the shopping basket.

2. To buy the product, it must be transferred to the eShop.

3. If you want to select more products, click "Return".

1.

3.

2.

7

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Log in to the eShop.

2. All parts in your shopping basket will be transferred to the eShop.

8

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. You will now get an overview of the available spare parts. 2. You can contact your field representative by using the spare part number or you can purchase the spare parts directly by pressing the shopping basket symbol. Further information: LINK 3. If the needed spare part is not shown, please contact us directly by using the “Enquiry” button. Further information: LINK

3.

2.

1.

9

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

Enquiry

Use the "Enquiry" function for all unanswered questions.

Fill out the required fields and click "Send message".

We will contact you as soon as possible.

10

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. You will now get an overview of the available spare parts. 2. You can contact your field representative by using the spare part number or you can purchase the spare parts directly by pressing the shopping basket symbol. Further information: LINK 3. If the needed spare part is not shown, please contact us directly by using the “Enquiry” button. Further information: LINK

3.

2.

1.

11

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. You can request a spare parts documentation as a PDF. 2. Enter your e-mail address and

select your preferred language. 3. Click on “Request”. The documentation will soon appear in your e-mail box.

1.

2. 3.

12

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. If you want to start a new search from this view, click on

“Search for material number”. Do not go back by using the Back button. You may lose some of the parts in your

shopping basket.

13

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

When your product can be found in our product catalog, but not in our spare parts catalog, this page appears.

1. Click on the sentence highlighted in blue to be forwarded to the spare parts.

1.

14

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. The spare parts can be found at the bottom of the

configuration page.

1.

15

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. If you cannot find your product, click on the blue text to make a enquiry.

We will be happy to help.

1.

16

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Under „Series“, You can select a serie to see the associated spare parts. For example please click Assessories -> NL -> NL1

1.

17

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Please note you can see all the associated spare parts.

18

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. When you click the button „Used in“ you have the chance to see the where-used-list

1.

19

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. Where-used-list

20

Spare

Part

Team

| 1

4.0

4.2

016 | B

DL 2

016 ©

AV

EN

TIC

S

Manual for the Spare Parts Catalog

1. If you have questions, please contact us via our telephone number or our e-mail address.

2. For all other service topics you can find additional links to our individual service pages

on the right.

1.

2.