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USER GUIDE for beepbeep.ie subscribers | 23/12/2009 SIMI BEEPBEEP.IE USER GUIDE

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Page 1: beepbeep.ie user guide - Skupe Net subscriber user guide.pdf · section of the SIMI Control Panel by selecting the best picture and moving it to the first position using the Left-

USER GUIDE for beepbeep.ie subscribers | 23/12/2009

SIMI BEEPBEEP.IE USER GUIDE

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User Guide

beepbeep.ie user guide version 1.1 23/12/2009 1

Table of Contents Introduction. ........................................................................................................................................... 2

So what’s new on the dealer hub? ......................................................................................................... 2

Useful Tips for using the SIMI Control Panel ...................................................................................... 3

Print Options ....................................................................................................................................... 5

Business Details................................................................................................................................... 6

Sales Contacts ..................................................................................................................................... 6

The Consumer Site www.beepbeep.ie ................................................................................................... 7

Stock Lists ............................................................................................................................................ 8

Stock Details ........................................................................................................................................ 9

Dealer Details .................................................................................................................................... 10

Searching for Cars ............................................................................................................................. 11

My Showroom ................................................................................................................................... 13

Email Sign Up .................................................................................................................................... 13

Advertising and Marketing on the Site ................................................................................................. 14

Promoting www.beepbeep.ie ............................................................................................................... 14

Useful Contact Details

For technical support on the SIMI Control Panel

Email [email protected] telephone: 01 443 4992

For marketing or general website enquiries

Email [email protected] telephone: 01 882 5410

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User Guide

beepbeep.ie user guide version 1.1 23/12/2009 2

Introduction.

Thank you for supporting the development of the new Used Car Hub and Website,

exclusive to SIMI members. Your input and feedback over the last few months has

been invaluable. The good news is that www.beepbeep.ie is now live. We promised

the site would be live for early January 2010 but we have been able to get a sneak

preview ready for all subscribers. The site is still in “beta” which means that although

we are releasing it, there still might be some small changes or bug fixes over the

coming days. You can help by sending any feedback or issues you come across to

[email protected].

So what’s new on the dealer hub?

Firstly, we now refer to the hub as the SIMI Control Panel as it better reflects the

current and future purpose of the site. The Control Panel is where you manage and

view your stock before it appears to the consumer on www.beepbeep.ie.

Figure 1 : SIMI Control Panel Home Page

Once you log in to the SIMI Control Panel you will notice the new front page layout.

We will be highlighting new features here as they arrive as well as displaying up to

date industry news.

There are a number of new features which you may not have noticed before but there

are two key areas that require your attention.

Most importantly, make sure your contact details, map location and

warranty information is up to date and correct.

Then make sure all your stock is loaded!

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User Guide

beepbeep.ie user guide version 1.1 23/12/2009 3

Useful Tips for using the SIMI Control Panel

On the main “My Adverts” section you can now upload 40 images per vehicle and a

video! This may be a great way to highlight a particular prestige car on

www.beepbeep.ie. We can help you with the details of uploading video and there

will be examples on the site so you can see how effective it is.

The main “My Advert” screen gives you a quick summary of your on-line stock.

Please note the coloured icons in the Car History Check (CHC) column. These

indicate if the vehicle has passed a Car History Check (Green), Failed a CHC (Red), or

has yet to be checked (Grey).

Figure 2 Car History Check Messages

A Car will fail the Car History Check if it is recorded as any of the following

UK Scrapped UK Written Off UK Stolen DOT Vehicle Status

If the vehicle is recorded as an import or registered as a Taxi, the information will be displayed on beepbeep.ie.

There is no check on finance status. You should login to the Car History Check site to access this functionality.

There is currently no automatic check on recorded mileage but please ensure that you enter accurate readings.

Every vehicle on beepbeep.ie must come with some level of warranty and you must select the most appropriate. Depending on the dealership you will have some or all of the available options. The selected warranty message will be displayed to the consumer on beepbeep.ie. Dealer Warranty refers to a warranty give by the dealership. You can enter

a default warranty message in “Business Details” and this will be displayed automatically. Please ensure that you have an accurate description of the warranty available on each individual car.

Figure 3 Warranty Options

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User Guide

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Manufacturer Warranty refers to the remainder of the manufacturer warranty on new vehicles and is dependent on the date of first registration of the vehicle.

Manufacturer Approved Scheme refers to a dealer warranty that is part of an Approved Scheme such as Nissan Gold Standard, Opel Network Q etc.

Check with Dealer is the default option if none is selected.

Every vehicle on www.beepbeep.ie must be a retail car. No scrap or trade cars. No

cars to be broken up for parts. No cars “sold as seen”. No cars with a retail price of

less than €1000. You can of course load these types of vehicles to have them sent

to other publishers or to the Trade Section. They just cannot appear on

www.beepbeep.ie. The administrators will remove these cars from the site and

notify you so you amend or delete the listing.

Any car entered into the Control Panel without a price will be listed as “POA” and

will appear at the end of any list on www.beepbeep.ie.

If you select “display in trade section?” it will appear on the trade section of the SIMI

Control Panel. You can enter a trade price which is only visible in the trade section.

If you enter No retail price, the car will not appear on www.beepbeep.ie

Figure 4 : Trade Options

To remove a vehicle from www.beepbeep.ie, ie it has been sold, click on “del”.

To remove a vehicle from www.beepbeep.ie without deleting the details, for

example if a deposit has been put on it by a customer, click on “archive”. To put

the car back on beepbeep.ie click “activate”

Figure 5 Stock Summary in Control Panel

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User Guide

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Print Options

At the bottom of the Car Detail Page you have the option to print a “Silent Salesman”

or a “CO2 Label” (if available).

Figure 6 Print Options on Stock Detail

The Silent Salesman page displays your dealership contact details, up to four images of

the vehicle and the key vehicle information.

If there is CO2 information available on the selected vehicle you can print a CO2 label.

Figure 7 Sample Print Outs

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User Guide

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Business Details

It is important that you keep your business details up

to date and complete, as this is how your customers

will contact you. Add your opening times, a high

quality image of your dealership and video if

required. Get yourself on the map and add all the

relevant warranty details.

Sales Contacts

Add multiple Sales Contacts in Business Details. You can then assign particular sales

contacts to individual cars in the “My Adverts” section

Figure 8 Adding/Deleting Sales Contacts

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User Guide

beepbeep.ie user guide version 1.1 23/12/2009 7

The Consumer Site www.beepbeep.ie

www.beepbeep.ie is a consumer focused used car website which has been designed

to make it simple and quick for users to search for and find your cars. It is important

that you give your stock the best chance of being found and selected by uploading a

large number of high quality images. You should have received in the post a quick

guide to taking images of cars for the Internet.

Your stock will be more prominent and list higher in searches if you assign the correct

warranty details.

Select the best picture of the car to be the first picture. Do this is in the “My Adverts”

section of the SIMI Control Panel by selecting the best picture and moving it to the

first position using the Left- Right Arrows. This is putting your best foot forward as it is

the first thing a consumer sees.

Figure 9 beepbeep.ie Home Page

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Stock Lists

The main stock listing is one of the most important areas of the site. You should enter

vehicle information on the SIMI Control Panel to maximise the visibility of your stock

in this list.

Figure 10 Standard Stock List

To the left of every vehicle

will be a Warranty icon

which will pop-up details

of the warranty available

on the car when you move

your cursor over it. The

consumer can click on the

button to get more details

on the applicable

warranty.

Figure 11 Warranty Summary

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Stock Details

When a consumer clicks on a particular vehicle in the stock list they get the full details

including any warranty and Car History Check information.

Figure 12 Stock Detail Page

There are also a number of unique

features to this detail page.

Clicking on the dealer map in the

Bottom Right Hand Side brings up a

detailed interactive map and consumers

can get detailed directions to your

dealership be entering in their starting

point.

Figure 13 Interactive Location Map

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Dealer Details

Clicking on “More about this dealer” brings up the dealer details page where you can

highlight the dealership opening times, service offers etc. Relevant Franchise Logos

are automatically displayed in the top banner.

Figure 14 Dealer Details Page

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Searching for Cars

There are a number of ways the consumer can find the car they are looking for. The

quickest and easiest are the simple searches on the Home page.

Figure 15 Simple Search Options

From the main menu they can also access more detailed options by type and county.

Figure 16 Additional Search Options

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A quick and handy list of all the stock by

manufacturer is available at the bottom of the

home page and via the main menu.

Figure 17 Stock Listed by Manufacturer

The most detailed search is the “Advanced Search”. This is a dynamic module in that

the search results automatically refresh as the user selects more criteria.

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beepbeep.ie user guide version 1.1 23/12/2009 13

My Showroom

Consumers who enter their contact details in “My

Showroom” can save searches and details of

specific cars. This will really help the consumer

who spends a few weeks looking around before

making a decision to purchase.

Email Sign Up

Consumers can sign up to receive regular

updates from www.beepbeep.ie. This will be a

valuable source for direct marketing.

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Advertising and Marketing on the Site

There will be a wide range of opportunities for you to highlight specific vehicles or

campaigns on www.beepbeep.ie. Details of these will be sent to you separately early

in 2010.

Maximising the value of your subscription to www.beepbeep.ie

One of the added benefits of using the SIMI Control Panel is that you can use it to

drive the Used Car Search facility on your own dealership’s website. You can

incorporate your stock list on your own website using a very simple link to the control

panel, potentially saving you significant development costs. So the next time you are

considering upgrading your website or you are just starting out, drop us an email and

we can guide you in the right direction.

Promoting www.beepbeep.ie

In addition to the national marketing campaign beginning in January and the extensive

Ad Words and Search Engine Optimisation programs already taking place, there are a

number of things that you can do to promote the popularity of www.beepbeep.ie. By

doing some or all of these you will help raise the awareness of www.beepbeep.ie and

be contributing to its long-term success:

Make www.beepbeep.ie the default page on your browser and instruct all your

staff to do the same.

Put a link to www.beepbeep.ie on your website. Contact our support line if

you require more details ([email protected]).

Mention www.beepbeep.ie in any direct marketing campaigns you carry out in

the New Year.

Tell friends and family. If you are on any social networks, Facebook, Linkedin,

Twitter etc give www.beepbeep.ie a mention.

Put the www.beepbeep.ie decals you received in the post up in a prominent

position.

Mention that you are on www.beepbeep.ie in the copy of any local print or

radio ads you take out. We can help you with graphics, just ask.