User Manual for Enterprise Admin, Blancco - WAN ServerBLANCCO – WAN Server User Manual for Enterprise Admin . VERSION 1.2 . Blancco Ltd . Länsikatu 15 . FIN-80110 JOENSUU, FINLAND

BLANCCO – WAN Server User Manual for Enterprise Admin VERSION 1.2

Blancco Ltd Länsikatu 15 FIN-80110 JOENSUU, FINLAND [email protected] Tel. +358-207-433-850 [email protected] Tel. +358-207-433-860 Fax +358-207-433-859

User Manual for Enterprise Admin

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TABLE OF CONTENTS

Opening The Blancco – WAN Server main page...............................................................2 BWS Administration levels .................................................................................................3 Services included ................................................................................................................3 Administrating Blancco – Wan Server (local version only) .............................................4

View network configuration.............................................................................................4 View DHCP configuration ...............................................................................................5 Network boot configuration .............................................................................................5 Backup management......................................................................................................6

Administrating users (multi-user mode only) ...................................................................7 Create a new Group Admin ............................................................................................8 Edit user .........................................................................................................................9 Delete user .....................................................................................................................9

Browsing stored erasure reports .......................................................................................10 Viewing BWS reports and user administration rights (multi-user mode only) .................12

Viewing a report as an XML file ..........................................................................................12 Editing stored erasure reports ...........................................................................................13 Searching .............................................................................................................................14 Importing erasure reports ...................................................................................................15 Configuring the graphical interface ...................................................................................16

Select fields to be shown................................................................................................16 Change field order ..........................................................................................................17 Change field names........................................................................................................17

Statistical information .........................................................................................................18 Viewing Blancco – WAN Server license information........................................................18 Contact and Support ...........................................................................................................19


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OPENING THE BLANCCO – WAN SERVER MAIN PAGE The main page of the Blancco – WAN Server (BWS) operates as a web browser. In order to open the browser window of BWS please select the local address of your server or the address where Blancco's server is reachable from the Internet (https://www.blanccoservice.com).

Picture 1: Blancco – WAN Server login page Your BWS account has been configured to work either in multi-user or single-user mode: Multi-user: An unlimited number of users can be created. Each erasure report belongs to a particular user. When running Blancco’s client erasure software, user authentication is required.

Picture 2: Blancco – WAN Server login page Single user: There is only one user. No user management and no authentication from the client erasure software are required. Note! If you access locally a single user version of BWS, no login is needed and the menu page (picture 3) will appear first.

https://www.blanccoservice.com/


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BWS ADMINISTRATION LEVELS Each user is logged in through this page but they can have different administrative rights. Enterprise admin There is only one Enterprise admin. They have full rights to create group admin and import, browse, delete and modify all the reports. They also have full rights to modify user accounts and grant restricted rights to each one of them.

SERVICES INCLUDED • Server administration (local version only) • Administrate users (multi-user mode only) • Browse data erasure reports and inventory reports • Import reports from the hard drive/floppy to the report database • View statistical information • Configure BWS graphical interface • Obtain license information • View Help – pages

Picture 3: Menu page


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ADMINISTRATING BLANCCO – WAN SERVER (LOCAL VERSION ONLY) Select Administrate Blancco – WAN Server on the menu page in order to view BWS configuration and perform administration tasks. • Network configuration displays BWS network parameters • DHCP configuration displays BWS DHCP parameters • Network boot configuration displays the clients’ boot managing page • Manage backups allows the administrator to manage the backups

Picture 4: Administrating Blancco -WAN Server

View network configuration Network configuration displays your server network parameters.

Picture 5: Network configuration


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View DHCP configuration

DHCP configuration displays your server DHCP parameters.

Picture 6: DHCP configuration

Network boot configuration

Network boot configuration allows you to manage client erasure software Network Boot Images (NBI). You can import/delete NBI and customize the menu that will be displayed when a client computer boots from the network.

Picture 7: Network boot configuration To import an image to BWS, click on Browse to select the NBI file, and then click, Import. Time out: Time in seconds before the first image is booted if no user interaction occurs. Image name: NBI file to be booted. Label: Menu entry that will be displayed when booting from the network. Modify: Make modification(s) of time out and/or label effective. Remove: Remove the image from BWS.


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The previous configuration will show the following menu when a client machine is booting from the network:

Picture 8: Network boot menu

Backup management

This page allows you to make/restore/export/import/delete backups.

Picture 9: Manage backup To create a new backup, enter the backup name in the text box named “Make a new backup” and click, Submit. The new backup that has been created will appear on the right side. The possible actions on an existing backup are: Delete: Removes the backup.

Export: Export the backup file to the client machine. Restore: Apply the backup to the BWS database.


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Please Note! Restoring a backup will replace the current state of your database with the information contained in the backup that is being restored. If you want to make sure that you do not lose any data, make a new backup before using the restore command. A previously exported and deleted backup can be imported again to the BWS. To import a backup, click, Browse to select the backup file and then click, Import. The backup will then appear on the left side. An exported backup file name should never be modified because you will not be able to import it again. Please Note! After importing a backup, your database state remains unchanged until you restore the imported backup.

ADMINISTRATING USERS (MULTI-USER MODE ONLY) Select Administrate Blancco – WAN Server users on the menu page in order to view, create, modify and remove Group admin accounts. The following example shows what the enterprise administrator user would view:

Picture 10: Administrating users Note! In the example above Jack, unit1, unit2, customer A, customer B and temp_project are group admin. Mike, departmentxx, benchxx, Georges and Robert are normal users. Enterprise admin can manage all users and is able to create group admin users.


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Create a new Group Admin Click on create a new group admin from the menu bar on the users administration page. You can then enter the user's parameters and choose his Available actions. You can grant or deny him permission to browse, delete, modify and import erasure reports.

Picture 11: Create a new group admin When creating the new Group admin, the amount of licenses available is shown. Enter the number of licenses to assign to the new Group Admin. When all modifications are done, click on Submit.


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Edit user To edit a user’s parameters, click on his login name in the users administration page. You then have the opportunity to modify the account parameters.

Picture 12: Edit user

Delete user On the user’s administration page, click the “delete” link of the corresponding user, and then you will be informed if the user you want to delete owns one or more erasure reports. In this case you can choose to delete his reports or give them to another existing user. Whether or not the user to be deleted owns some reports, or whether some other users exist, confirmation is asked before the user is deleted.

Picture 13: Delete Group admin


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BROWSING STORED ERASURE REPORTS Select Browse reports on the menu page in order to browse and manage Blancco client reports.

Picture 15: Browse reports To sort the erasure reports, click the field name (e.g. Date, CPU speed, Memory...) that is above the report columns. From this page you can also send queries to the database (Search) and change the layout (Settings). On the report browser page, the user is able to view all the erasure and inventory reports. Below are the definitions of the symbols:

Full erasure report for selected unit

Only hardware information reported

Possibility to edit existing reports

Indicate that the hard drive was erased. (States only the 1st HDD if several HDD’s were attached to the same machine) Quick search Quickly search report(s) in a defined period of time or belonging to a particular user Last 100 Display the last 100 reports received. Last 500 Display the last 500 reports received. Settings Access settings page to customize the browse reports page. Search Access the search options. One or several report(s) can be selected via check boxes on the right side of the screen. The following actions are available for selected reports:


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Delete selected reports Permanently remove erasure and hardware inventory report(s). Export CSV Export report(s) under CSV file format. Export XML Export report(s) under XML file format. Export all XML Export all the report(s) under XML file format. Note! “Export all XML” functionality is only available to administrative users. This function will save all the reports under one XML file. It is particularly useful to backup all the erasure reports at once.

The picture below illustrates an erasure report created by Blancco client software.

Picture 16: Erasure and hardware inventory report


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Viewing BWS reports and user administration rights (multi-user mode only) Each erasure report belongs to one unique user. A report can be seen and managed by the user who owns it and by users who have authority over this user. Example: In this example, Georges and Jack (normal users) were created by Sales (group admin) therefore they are under the Sales authority. So when browsing reports, Sales can only view his own reports and reports that belong to Georges and Jack. He cannot view reports that belong to Marketing, John, Billy, R&D, support, temp_project or development. Georges can only view his reports. He cannot view reports that belong to Sales, Jack, Marketing, John, Billy, R&D, support, temp_project or development.

VIEWING A REPORT AS AN XML FILE XML format is a simple and flexible text format allowing you to easily store and exchange data. Blancco XML exported files contain erasure report data, which can be used to backup reports. When needed, saved XML report files can be sent again to the BWS database using the importing functionality (see picture 14). Select the report(s) to be exported and click on the Export XML button. The following screen appears and allows you to choose the file's name and its location on your hard drive.

Picture 18: Export as XML file Note! If you select several reports to be exported, all the data will be contained in one single file with the default name all.xml.


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EDITING STORED ERASURE REPORTS Click on the edit icon. The following screen appears and allows you to edit the data of the modifiable fields.

Picture 19: Modifying reports When a user performs an erasure using Blancco client software, they have the ability to freely enter information in those fields. After you have modified one report, click on modify to submit the changes. If you click on cancel or back to main, the report will not be modified. Note! Blancco client software contains MD5 (Message-Digest algorithm 5) checksum functionality to verify if the XML report data is the same as the data generated at the time of erasure. If you modify a report and export it under XML format, the XML report exported will not be stated as valid by the MD5 checksum test.


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SEARCHING Make quick selection option offers the possibility to search for specific reports according to a given time limitation (e.g. week or month). Enter dates manually allows you to search by typing a specific time limitation. Note! Only the following date formats are suitable for the date fields: dd.mm.yyyy or dd/mm/yyyy. Specify condition can be used to define more precise searching options: choose the Field(s), Comparator(s) and enter Value(s) to define your searching option(s).

Click on “Add more rows” if you need more searching options.

Picture 20: Search reports


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IMPORTING ERASURE REPORTS To import new reports choose the option Import Reports on the menu page. BWS contains a function for importing erasure reports (in XML format) from another location. If the user has not been able to use the network for sending the report to the server this function enables the user to import/gather reports to the Blancco – WAN Server database from stand alone PCs via received email/floppy diskette/USB stick/other network directories.

Picture 21: Importing reports

At this point you are able to define the report file that is to be imported to the Blancco – WAN Server (e.g. a:\preport.xml), or if you need to Browse for the file from possible locations. Choose also to whom those reports will belong.


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CONFIGURING THE GRAPHICAL INTERFACE Select Settings on the browse reports page in order to configure the reports viewing page. Each user has the possibility to customize their own interface choosing: the fields to be shown, the order in which they will appear (from left to right) and the field names.

Picture 22: Configuration menu

Select fields to be shown

Picture 23: Select columns to be shown Configuration is modified after the submit button is pressed.


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Change field order

Picture 24: Change column order

Change field names

Picture 25: Change field names


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STATISTICAL INFORMATION To view statistics choose the option statistical information on the menu page. In multi-user mode, the number of existing report(s) received during the defined period (today, this/previous week, month, and year) is displayed for each user. In addition, the total and average number of reports is also available for each period. In single user mode, only the number of existing report(s) received during the defined period is shown.

Picture 26: Statistical information (multi-user mode)

VIEWING BLANCCO – WAN SERVER LICENSE INFORMATION This page shows how many licenses are remaining, how many were consumed and the dates when the first and last license were consumed for each Blancco erasure client product (demo, asset management, data cleaner+, pro, HMG and stealth cleaner).

Picture 27: Viewing license information


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Note! If you have a pay-per-use account, there is no limitation on the number of licenses and the number of remaining licenses is not shown You can also enter a new activation code that Blancco will deliver to you, by copy/pasting it in the text area at the end of the License Information page. Press Activate, to activate the license.

Picture 28: Updating licenses When you have clicked on Activate, and the HASP key is well updated, you should see the message, in the next picture.

Picture 29: HASP key successfully updated

CONTACT AND SUPPORT

If you have any questions regarding our products and services, please feel free to contact us.

E-mail Information: Address: General information: [email protected] Blancco Ltd. Sales: [email protected] Länsikatu 15 Technical support: [email protected] 80110 Joensuu

Finland Phone and Fax: Sales: +358-207-433-850 Support: +358-207-433-860 Fax: +358-207-433-859

Please visit our homepage (http://www.blancco.com) for more information on our products and our local offices around the world.

We are always looking to improve our products. Please let us know if you have any suggestions!

mailto:[email protected]



http://www.blancco.com/

Documents

User Manual for Enterprise Admin, Blancco - WAN ServerBLANCCO – WAN Server User Manual for Enterprise Admin . VERSION 1.2 . Blancco Ltd . Länsikatu 15 . FIN-80110 JOENSUU, FINLAND