USER MANUAL - customs.gov.my · User Manual Phase 3 – Payments (External User) uCustoms 24.03.44 ... CR APP 0048 - PC-POS Impact . CR APP 0027 - Accounting . ICS References

USER MANUAL

uCustoms

USER MANUAL PHASE 3 – PAYMENTS (EXTERNAL USER) 11th May 2017 / Issue 1.2

Issue 1.2 Page 2 of 96

RMCD - uCustoms Confidential User Manual Phase 3 – Payments (External User) uCustoms 24.03.44

This document constitutes confidential proprietary information of ICS and Royal Malaysian Customs Department. It may not,

without the written consent of ICS and Royal Malaysian Customs Department, be copied, reprinted or reproduced in any

manner including but not limited to photocopying, transmitting or storing it in any medium or translating it into any

language, in any form or by any means, be it electronic, mechanical, optical, magnetic or otherwise.

DOCUMENT CONTROL

Distribution List

Company’s Name Recipient’s Name Royal Malaysian Customs Department Project Management Office

Brilliance Information Sdn. Bhd. Project Team Project Library

Deliverable Item Yes

Configuration Item No

Revision History Date Version Issue Change Description (Chapter/Section/Page

changes) Created/ Changed By

26.09.2015 0.1 First Draft ICS

18.12.2015 1.0 First Issue Implemented QC Feedback ICS

01.12.2016 1.1 Second Draft

Implemented changes referring to the application from 21/11/2016 to 28/11/2016.

ICS

24.02.2017 1.2 Second Issue

Implemented following change requests referring to system from 09.05.2017 to 12.05.2017

CR APP 0030 - Payment.

CR APP 0034 - RHB Auto Debit.

CR APP 0048 - PC-POS Impact.

CR APP 0027 - Accounting.

ICS

References

Document Number Document Description 13.03.26 SDS Phase 3 Payments Processing Module







Abbreviations

Abbreviation Expansion

AEO Authorized Economic Operator

BRN Business Registration Number

B2B Business to Business

B2C Business to Consumer

DDA Direct Debit Authorization

DDA Direct Debit Authorization

FAS Financial Accounting System

IO Investigation Officer

NRIC National Registration Identity Card

POS Point of Sales

PTJ Pusat Tanggung Jawab

TT Telegraphic Transfer

Definitions

Brinfo Referring to Brilliance Information Sdn. Bhd.

ICS Referring to Inspection and Control Services

MicroClear® Referring to MicroClear® System







Preface

About this Manual

This User Manual helps to understand and use the Payments Module of uCustoms. It describes the

features of Payments Module, and explains the procedures to be followed for performing the system

functions in the Payments Module.

Prerequisites

The course assumes the attendees are to have basic knowledge on Customs operations and familiarity

with the business terms related to Customs activities. Although this is not an absolute requirement,

lack of basic Customs knowledge and familiarity may affect the learning rate of the course.

The application software is a standardized Web Application. Once the attendee learns the basic

functions, using the other similar features will become easy and intuitive.

During the training, fictitious accounts will be provided for various type of users based on their

specific roles.

Intended Users and their Roles

Payments

Users User Role Description

Trader or Forwarding Agent 1. View Bills. 2. View Vouchers. 3. Create Payments.

i. Associate or Disassociate Bills. ii. Create Payment Transactions. iii. Delete Payment Transaction Details.

4. Submit Payments. 5. Delete Payments. 6. Print Payment Receipt.







Typographical Conventions Used in Manual

The following table lists the typographical conventions used in this document.

Formatting/Writing Convention Type of Information Buttons, Form names, List names, Section names, Subsection names, Column names, Menus, Submenus, Figure Numbers and Cross References appear in Title Case and are bold-faced.

Commands and Screen elements. Example: On the Government Stakeholders submenu, click New.

Blue text underlined.

URLs, links and hyperlinks. Example: http://www.customs.gov.my/en

Note: <text> Bold Note font and the text highlighted with grey.

Note refers to additional information related to the described content. Example: Note: Click the message count to navigate directly to the Inbox instead of viewing the message count details.

<Field Name:> - Italic Field labels. Example: Enter the Full Name.

<Glossary Term> - Bold, Title Case Glossary terms. Example: Consignee – A person or company to whom commodities are shipped.

Enter and select Example: Enter and select the name of the Country from where the Passport number is issued.

Split Image If the image is long, then for better visibility of

screen elements, the image is split into parts and the figure caption is added to the last part of the image.

http://www.customs.gov.my/en







TABLE OF CONTENTS

GETTING STARTED ......................................................................................................................... 10

Logging in .............................................................................................................................................. 11

uCustoms Home Page .......................................................................................................................... 16

I. My Profile .................................................................................................................................. 17

II. Sub Module ............................................................................................................................... 19

III. Sign Out.................................................................................................................................. 19

IV. User Details ............................................................................................................................ 19

V. Menu Bar ................................................................................................................................... 20

VI. Mailbox .................................................................................................................................. 21

VII. Page Navigation ..................................................................................................................... 26

VIII. Items per List ......................................................................................................................... 26

UCUSTOMS USABILITY CONVENTIONS ........................................................................................... 27

COMMON FEATURES ..................................................................................................................... 29

Search ................................................................................................................................................... 29

Calendar ............................................................................................................................................... 30

Sort ....................................................................................................................................................... 30

ScreenTip .............................................................................................................................................. 31

Link Repository ..................................................................................................................................... 32

Common Icons in uCustoms ................................................................................................................. 32

1. PAYMENTS ............................................................................................................................. 34

1.1 Roles and Functionality Matrix ................................................................................................. 34

1.2 Features in Payment Module .................................................................................................... 35

A. Trader/Forwarding Agent ....................................................................................................... 36

1.3 View Bills ................................................................................................................................... 36

1.4 View Vouchers ........................................................................................................................... 38

1.5 Create Payments ....................................................................................................................... 39

1.5.1 Associate/Disassociate Bills ............................................................................................... 45

1.5.2 Create Payment Transactions ............................................................................................ 49

1.5.3 Delete Payment Transaction Details .................................................................................. 84

1.6 Submit Payments ...................................................................................................................... 86

1.7 Delete Payments ....................................................................................................................... 87

1.8 Print Payment Receipt ............................................................................................................... 88

1.9 Module Summary ...................................................................................................................... 91

QUICK REFERENCE ......................................................................................................................... 92

GLOSSARY ..................................................................................................................................... 95

INDEX ........................................................................................................................................... 96







LIST OF TABLES

Table 1.1-1: Roles and Functionality Matrix ....................................................................................... 34

Table 1.5-1: Payments – Create .......................................................................................................... 44

Table 1.5-2: Payment Transaction Details – Create ............................................................................ 50

Table 1.5-3: Payments Details (Financial Process Exchange B2B) – Proceed ..................................... 52

Table 1.5-6: Payment Transaction Details (RHB Auto Debit) – Create ............................................... 64

Table 1.5-7: Payment Transaction Details (Cash) – Create ................................................................. 66

Table 1.5-7: Payment Transaction Details (Cheque) – Create ............................................................ 68

Table 1.5-8: Payment Transaction Details (Bank Draft) – Create ....................................................... 75









LIST OF FIGURES

Figure 1.3-1: Inbox Notifications – Bills Generated ............................................................................ 36

Figure 1.3-2: Bills Generated – List Inbox ........................................................................................... 37

Figure 1.3-3: Bill List – Open ............................................................................................................... 37

Figure 1.3-4: Bill Details – Issued ........................................................................................................ 38

Figure 1.4-1: Vouchers List – Open ..................................................................................................... 39

Figure 1.4-2: Payment Voucher .......................................................................................................... 39

Figure 1.5-1: Payments List ................................................................................................................. 41

Figure 1.5-2: Payments – Create ......................................................................................................... 42

Figure 1.5-3: Payments – Created ....................................................................................................... 44

Figure 1.5-4: Payments – Associate Bill References List ..................................................................... 46

Figure 1.5-5: Bill List – Save Selection ................................................................................................. 46

Figure 1.5-6: Bills References List – Associated .................................................................................. 47

Figure 1.5-7: Bills References List – Disassociate ................................................................................ 48

Figure 1.5-8: Confirm Disassociate ..................................................................................................... 48

Figure 1.5-9: Payments Transaction List – Create .............................................................................. 49

Figure 1.5-10: Payment Transaction Details – Create ........................................................................ 49

Figure 1.5-11: Payments – Payments Transaction List – Created ...................................................... 51

Figure 1.5-12: Payments Transaction Details (Financial Process Exchange B2B) – Proceed .............. 52

Figure 1.5-13: Payment Conformation ............................................................................................... 53

Figure 1.5-14: Payment Gateway – Agree and Continue ................................................................... 54

Figure 1.5-15: Bank Sign In.................................................................................................................. 55

Figure 1.5-16: Transaction Details ...................................................................................................... 56

Figure 1.5-17: Payment Details ........................................................................................................... 57

Figure 1.5-18: Transaction Status – Continue ..................................................................................... 58

Figure 1.5-19: Payments (Payments Transaction List) – Collected ..................................................... 59

Figure 1.5-20: Payment Transaction Details (NBPS-JomPay) – Create ............................................... 60

Figure 1.5-21: Payment Transaction Details (NBPS-JomPay) – Created ............................................. 61

Figure 1.5-22: Payment Transaction Details (Direct Debit) – Create ................................................. 62

Figure 1.5-23: Payment Transaction Details (Direct Debit) – Created ............................................... 63

Figure 1.5-24: Payment Transaction Details (RHB Auto Debit) – Create ............................................ 64

Figure 1.5-25: Payment Transaction Details (RHB Auto Debit) – Created.......................................... 65

Figure 1.5-26: Payment Transaction Details (Cash) – Create ............................................................. 66

Figure 1.5-27: Payment Transaction Details (Cash) – Created ........................................................... 67

Figure 1.5-28: Payment Transaction Details (Cheque) – Create......................................................... 68

Figure 1.5-29: Payment Transaction Details (Cheque) – Created ...................................................... 69

Figure 1.5-30: Payments – Link Repository ........................................................................................ 70

Figure 1.5-31: Surety Transaction – Create ........................................................................................ 71







Figure 1.5-32: Surety Transaction – Created ...................................................................................... 71

Figure 1.5-33: Surety List – Associate ................................................................................................. 72

Figure 1.5-34: Surety List – Associated ............................................................................................... 72

Figure 1.5-35: Surety Transaction Details – Save ............................................................................... 73

Figure 1.5-36: Surety Transaction Details – Disassociate ................................................................... 73

Figure 1.5-37: Confirm Disassociate ................................................................................................... 74

Figure 1.5-38: Payment Transaction Details (Bank Draft) – Create .................................................... 74

Figure 1.5-39: Payment Transaction Details (Bank Draft) – Created .................................................. 76

Figure 1.5-40: Payment Transaction Details (Credit Card) – Create ................................................... 77

Figure 1.5-41: Payment Transaction Details (Credit Card) – Created................................................. 78

Figure 1.5-42: Payment Transaction Details (Debit Card) – Create .................................................... 79

Figure 1.5-43: Payment Transaction Details (Debit Card) – Created .................................................. 80

Figure 1.5-44: Payment Transaction Details (Deposit) – Create ........................................................ 81

Figure 1.5-45: Payment Transaction Details (Deposit) – Created ...................................................... 82

Figure 1.5-46: Payment Transaction Details (Debit Account) – Create .............................................. 83

Figure 1.5-47: Payment Transaction Details (Debit Account) – Create .............................................. 84

Figure 1.5-48: Payment Transactions List – Delete ............................................................................ 85

Figure 1.5-49: Confirm Deletion ......................................................................................................... 85

Figure 1.6-1: Payments – Submit ........................................................................................................ 86

Figure 1.6-2: Payments – Submitted................................................................................................... 87

Figure 1.7-1: Payments List – Delete .................................................................................................. 88

Figure 1.7-2: Confirm Delete ............................................................................................................... 88

Figure 1.8-1: Payment Receipt List – Open ......................................................................................... 89

Figure 1.8-2: Payment Receipt Details – Print Receipt ....................................................................... 89

Figure 1.8-3: Payment Receipt ............................................................................................................ 90







GETTING STARTED

Registered user can login to uCustoms by entering the Customs URL in the address bar of the web

browser.

The RMCD home page appears as shown below:







Logging in

To login to uCustoms:

On the RMCD home page, click uCUSTOMS as shown below.

Or

On the RMCD portal, select eSERVICES menu and then click uCustoms as shown below.







On the uCustoms home page, click Login as shown below.







Portal uCustoms page appears as shown below.







Click the External Stakeholders logo to sign in as an External User.

The following RMCD sign in page appears.







Enter the Login ID for example, [email protected].

Enter the Password.

Click Sign in.

If the Stakeholder (Individual or Organization) is registered with only one Login ID, then after

login, the uCustoms home page appears as shown below.

If the Stakeholder is registered with more than one organization, or if the Login ID is the same

for an Individual or Organization Stakeholder, then the following Organization Selection form

appears.

Select the Organization / Individual Name and Default User Profile from the respective drop-

down lists and click Continue to proceed to the uCustoms home page.







uCustoms Home Page

The uCustoms home page is shown below.

My Profile

Sub Module

Sign out

User Details

Menu Bar

Mailbox

Page Navigation

Items per List

The uCustoms home page features are listed below:

My Profile,

Sub Module,

Sign Out,

User Details,

Menu Bar,

Mailbox,

Page Navigation, and

Items per List.







I. My Profile

On the home page, click to view additional options, such as Preferences, Edit Profile

and the option to switch languages as shown below.

Preferences

To edit the preferences:

Click .

The Preferences pop-up window appears as shown below.

Select the Default User Profile from the drop-down list.

Note: Default User Profile can be changed only if multiple profiles are associated to the user.

Click Save and Close.

Edit Profile – This link allows user to view and / or edit the profile-related details. To edit the profile

details:

Click .

Make the required changes in the respective Registration Form.













Click Save.

The profile changes are saved successfully.

Switch Language: By default, the application’s content appears in English (EN). To view the content in

Bahasa Melayu, click BM.

II. Sub Module

This includes the link.

III. Sign Out

Click to sign out of uCustoms.

IV. User Details

The User details display the Login ID and the User Profile as shown below.

Login Id – Displays the logged in user’s ID.

User profile – The user’s role is displayed based on the profile configuration.







V. Menu Bar

To access a menu:

Click the particular menu on the menu bar as shown below.

Or

Click to view the pictorial list of menus accessible to the profile as shown below.

On the home page, click to hide the header as shown below.

The home page appears as shown below.

Note: To view the header again, click .







Submenu

To access a submenu:

Click the menu to view the list of submenus in an expandable list as shown below and then

click the submenu.

The list of submenus can also be viewed through the pictorial list as shown below.

VI. Mailbox

Mailbox allows user to view all the messages received from and sent to other uCustoms users.

On the home page, click to view the Mailbox options as shown below.







Inbox

Inbox is displayed by default on the Home page once the user logs in to uCustoms. Whenever

a new message is received or sent, system displays an alert as shown below.

Click the message to view the details.

Or

Click and then click Inbox submenu.

The Notification Modules List and Inbox Notifications appear as shown below.

Notification Modules List

It specifies the list of modules for which notifications have been received or sent.

Click to search the notifications for a specific module as shown below.







Click to view the Message Groups for which notifications are available for a module as

shown below.

Click to collapse the Notification Modules List.

In the Message Group, click to view the details such as the number of Read messages,

Unread messages, Pending Task, Completed Task and the Total count of Read and Unread

messages as shown below.







Click to collapse the Message Group details.

Inbox Notifications

The messages received are grouped as per different Message Types.

Clicking the Message Group flips and shows the Message Count for each Message Type, which

includes details such as the number of messages received on that day, the number of Read

messages, Unread messages, Pending Task, Completed Task and the Total count of Read and

Unread messages as shown below.

Click the message count to view the messages received in the message group as shown below.







To view the message details, click .

The Message Details appears as shown below.

Click Back to navigate back to the Inbox.

In the Inbox click the Reference to navigate to the relevant form and view further details or

perform an action.

Sent Items

To view sent messages, click and then click Sent Items. The Sent Items Notifications appear as

shown below.







VII. Page Navigation

uCustoms displays ten (10) records per page, with the rest of the records displayed on the remaining

pages. While navigating through the record pages, page navigation links will appear

which are located below the list of records. Click

to move to the next page, or to navigate to the previous page. To navigate to first page of

the records list, click and to navigate to last page of the records list, click . To directly navigate

to a page, enter the page number and then press TAB.

VIII. Items per List

The number of items listed per page can be selected from the drop-down list .

The page refreshes with the selected number of items.







UCUSTOMS USABILITY CONVENTIONS

The common conventions used in uCustoms are explained in this section. The following table lists the

common features of uCustoms:

Identification Description Identify the Module

Used to identify the module or menu name. The module name is highlighted when any process within its sub-module is being executed. A menu bar is located below the uCustoms logo on the home page. The menu bar shows all the modules accessible to the user.

Identify Sub-menu

Used to identify the submenu. The submenu bar is displayed as an expandable list below the menu bar. All the







Identification Description submenus available in a particular menu are displayed on clicking that menu.

View/edit record details

To view or edit any record details, click corresponding to the particular record. Identify page or screen

Any page header or screen title indicates the page or screen name. The sections on the page are also seen in the above image. The section header shows the section name.







COMMON FEATURES

uCustoms includes some common features across all modules. Functions for these features are same

throughout the application. These common features are grouped and described with their functions

below.

Search

uCustoms allows searching for a particular record by entering the keyword(s) associated with that

record. User can search a record by entering the keyword(s) in the Search window located on the left

side of the submenu, main list or sub list.

To search:

Enter or select any or all the search parameters in the respective search fields and click Search.

The search results appear which help the user to easily navigate to the required record.

Click Reset Search to clear the search parameters and reset the list or sub list.

To perform a smart search (i.e. search by entering partial characters):

In fields, enter the values followed by ‘%’.







In fields, enter or select the exact values.

In fields, filter the records by selecting the date from the calendar.

Calendar

Calendar helps to fetch the records based on the selected Day, Month, and Year. The downward

pointing arrow icon on the calendar helps the user to select the required year and month.

Note: By default, the current date is highlighted in the calendar.

Sort

Sort function in uCustoms enables the user to sort the records in ascending or descending order. Click

the column heading in a list to sort the records.

Click the date to list all

the records related to

that date.







ScreenTip

ScreenTip is provided in some of the forms to help the user to understand the type of characters to be

used in that field as shown below.

The screentip can also be used to indicate certain validations as shown below.

ToolTip

ToolTip helps the user to view the names of controls used across the application. Rest the mouse on

the controls to view its details as shown below.

Click the Column

heading to sort

the records in

ascending or

descending

order.







Link Repository

The Link Repository helps to view all the links associated to the current form page or section. To

navigate to the Link Repository, click Link Repository icon. The link(s) associated to that form page

or section is displayed in an expandable list as shown below.

To add details in a link, click the link. The corresponding pop-up window appears.

Common Icons in uCustoms

Following are the common icons in uCustoms:

Icon Description

Open icon: Used to open a record.

New icon: Used to create a new record.

Link Repository icon: Consists of all the links associated to the module.

Smart search: Used to perform a smart search by entering partial characters.

Exact search: Used to perform exact search by selecting or entering the exact details.

Calendar icon: Used to open the calendar window to select a date.

Close icon: Used to close a window.

Navigation icon: Used to navigate to the first page of the list or sub list.

Navigation icon: Used to navigate to the previous page of the list or sub list.

Navigation icon: Used to navigate to the next page of the list or sub list.

Navigation icon: Used to navigate to the last page of the list or sub list.

Navigation icon: Used to navigate to the beginning of the form.

Associate icon: Used to associate record(s).

Disassociate icon: Used to disassociate record(s).

Save icon: Used to save the details.

Save Selection icon: Used to save the selected records for association.







Icon Description Delete icon: Used to delete record(s).

Duty Details icon: Used to view the applicable duties and taxes.

Download icon: Used to download sample documents.

Download Template icon: Used to download the template.

Search icon: Used to search items in a list.

Screentip icon: Used to provide additional information about a field.

Tooltip icon: Used to provide additional information about a field.

Collapse Form icon: Used to collapse a form.

Expand Form icon: Used to expand a form.

Collapse List icon: Used to collapse a list.

Expand List icon: Used to expand a list.







1. PAYMENTS

The Payments Module enables the authorized Stakeholders to make the payment of Customs Duties,

Taxes and other charges, and process Refund Payment for Passengers. Trader or Forwarding Agent

makes Payment to the Customs Department during various processes such as:

For Declaration, where the Declaration process is completed and goods are to be cleared from

Customs.

Cancellation of Declarations, Manifests, Bill of Ladings, Container and Others.

Amendment of Bill of Ladings, Containers and others.

License Fees, Charges and others.

The Payment can be made using the following three (3) Payment channels:

Online Payment,

Customs Counter, and

System.

1.1 Roles and Functionality Matrix

Following is the mapping of the different roles to the activities they perform:

Responsibilities

Roles View Auto-created Bill

View Voucher

Create Payments

and Payment

Transactions

Delete Payment

Transaction

Submit Payments

Delete Payments

Print Payment Receipt

Trader or

Forwarding

Agent

Table 1.1-1: Roles and Functionality Matrix







1.2 Features in Payment Module

The features available in the Payments module include:

View Bills.

View Vouchers.

Create Payments.

o Associate or Disassociate Bills.

o Create Payment Transactions.

Create Financial Exchange B2B or B2C Transaction for Online Payment.

Create NBPS-JomPay Transaction for Online Payment.

Create Direct Debit Transaction for Online Payment.

Create RHB Auto Debit Transaction for Online Payment.

Create Cash Transaction for Customs Counter.

Create Cheque Transaction for Customs Counter.

Associate or Disassociate Surety (for Cheque Transaction).

Create Bank Draft Transaction for Customs Counter.

Create Credit Card Transaction for Customs Counter.

Create Debit Card Transaction for Customs Counter.

Create Deposit Transaction for System.

Create Debit Account Transaction for System.

o Delete Payment Transaction Details.

Submit Payments.

Delete Payments.

Print Payment Receipt.







A. Trader/Forwarding Agent

Trader or Forwarding Agent creates and submits the Payment to pay the amount for the Bills

generated from various sources.

The features accessible to Trader or Forwarding Agent are explained in the following sections.

1.3 View Bills

Trader or Forwarding Agent can view the list of Bills created in different processes such as Cargo,

Declaration and others. To view the Bills:

In the Inbox Notifications, click Bills Generated message as shown below.

Figure 1.3-1: Inbox Notifications – Bills Generated

Note: Inbox page appears by default after login. All the notifications received are grouped as per the message

type, displaying the number of messages received in each group.

The Bills have been generated – List Inbox appears with From, Subject, Requested Date and

Reference columns as shown in Figure 1.3-2.







Figure 1.3-2: Bills Generated – List Inbox

Or

On the Revenue menu, click Payments and then click Bills submenu.

The Bill List appears as shown below.

Figure 1.3-3: Bill List – Open

In the Bill List, click to open the corresponding Bill No. record in Issued or Closed status.

The Bill Details form appears as shown in Figure 1.3-4.







Figure 1.3-4: Bill Details – Issued

Click Back to navigate back to Bills List or click Create Payment to open the Payment form. For

more details, refer section 1.5 Create Payments.

Note: If Create Payment is clicked, system automatically associates the Bill and creates the Payment.

1.4 View Vouchers

Trader or Forwarding Agent can view the list of Vouchers and the details of any voucher.

Note: Financial Controller receives the Voucher for refund, which is initiated in Passenger Assessment process.

Financial Controller creates and submits payment for the voucher using Payment Transaction Type as Cash to

Cashier for completing the payment.

To view the Vouchers:

On the Revenue menu, click Payments and then click Vouchers submenu.

The Vouchers List appears as shown in Figure 1.4-1.







Figure 1.4-1: Vouchers List – Open

In the Vouchers List, click to open the corresponding Voucher No. record in Issued status.

The Payment Voucher form appears with Issued as shown below.

Figure 1.4-2: Payment Voucher

Click Back to navigate back to the Vouchers List.

1.5 Create Payments

Trader or Forwarding Agent creates the new Payments for the Bills of different processes. The

Payment Channels are Customs Counter, Online Payment and System. While creating the Payments, if

the Reference Type is selected as Bill, then all the available unpaid Bills for Trader or Forwarding Agent







are listed for association, if the Reference Type is selected as LOD, then all the available unpaid LODs

for Trader or Forwarding Agent are listed for association .

In the Customs Counter payment process, the Cashier collects the Payment submitted by Trader or

Forwarding Agent. For the Payment Channel as Customs Counter, the Payments can be made through

one of the following Transaction Types:

Cash,

Cheque,

Credit Card,

Debit Card, and

Bank Draft.

In the Online Payment process, the Payments are auto-collected after online processing is completed.

For the Payment Channel as Online, the Payments can be made through one of the following

Transaction Types:

Financial Exchange (B2B),

Financial Exchange (B2C),

NBPS-JomPAY,

Direct Debit, and

RHB Auto Debit.

In the System Payment process, Payments can be made using Deposit Account only when the source

process releases the deposited amount. On submission, the amount to be paid is auto-deducted from

the Deposit Account of Trader or Forwarding Agent.

For the Payment Channel as System, the Payments can be made through one of the following

Transaction Types:

Deposit, and

Debit Account.







Note:

If the Payment process is completed for Deposit Bills (source as any type of deposit) generated from

various processes such as Enforcement, PCA and others, then only one Deposit account is auto-created

for Trader or Forwarding Agent and the amount is blocked.

Deposited amount for the respective Bill type is updated against the respective Customs Revenue

Account and Collection Account. Any payment made for the Bill type as deposit (any type of deposit) is

added to the Deposit Account Balance.

If the Payment is made using Transaction Type as Deposit or Debit Account, then the amount is auto-

deducted from the Deposit Account or Debit Account of Trader or Forwarding Agent.

Direct Debit can be used as Transaction Type for Online Payment only if Trader or Forwarding Agent is

a DDA Trader or Agent.

Manufacturer can create the Payment from Excise module also.

To create the Payments:

On the Revenue menu, click Payments and then click Payments submenu.

The Payments List appears as shown below.

Figure 1.5-1: Payments List

In the Payments List, click to create the new Payment.

The Payments form appears as shown in Figure 1.5-2.







Figure 1.5-2: Payments – Create

Enter or select the fields as described in the following table.

No. Field Name Description 1. Status System auto-displays the Status as New indicating that the process has

started.

2. Payment Number System auto-generates the Payment Number once it is created.

3. Payment for Agency Enter and select the Payment for Agency. Note: If the Payment for Agency is selected as Royal Malaysian Customs Department, then Reference Type, Payment Channel, Payment for, and Transaction Type fields are enabled.

4. Reference Type Select the Reference Type from the drop-down list. The drop-down list values include:

Bill,

LoD,

LoD – Advance,

LoD – Installment,

Bill – Deposit,

Excise Bill,

Penalty Bill,

Excise Bill, and

Penalty Bill.

5. Payment Date System auto-displays the Payment Date as the Current Date by default.

6. Payment Channel Select the Payment Channel from the drop-down list. The drop-down list values include:

Customs Counter,

Online Payment, and

System.







No. Field Name Description Note: The Payment Channel drop-down list displays System, only if the Reference Type is selected Bill.

7. Total Amount (RM) System auto-displays the Total Amount (RM) based on the bills associated to the Payment.

8. Payment For Select the Payment For as Debit Account from the drop-down list. Note:

The Payment For field is enabled, only if the Reference Type is selected as Bill.

If the Payment Channel is selected as System, then Payment For is disabled.

If the Payment For is selected as Debit, then the Bill Reference List section is not displayed.

Once the Payment for Debit Account is approved, the Debit Account is created in Accounting Module.

The same amount can be used in the System Payment process.

9. Balance Amount (RM)

System auto-displays the Balance Amount (RM) based on the bills associated to the Payment.

10. Transaction Type Select the Transaction Type from the drop-down list. Note: Based on the selected Payment Channel form, the Payment Transaction Type values are displayed. The Transaction Types for each Payment Channel are:

For the Payment Channel Customs Counter, the Payments can be made through one of the following Transaction Types: o Cash, o Cheque, o Credit Card, o Debit Card, and o Bank Draft.

For the Payment Channel Online Payment, the Payments can be made through one of the following Transaction Types: o Financial Exchange (B2B), o Financial Exchange (B2C), o NBPS-JomPay, o Direct Debit, and o RHB Auto debit.

For the Payment Channel System, the Payments can be made through one of the following Transaction Types: o Deposit, and







No. Field Name Description o Debit Account.

11. Paid Amount (RM) System auto-displays the Paid Amount (RM) based on the bills associated to the Payment.

12. Remarks Enter the Remarks (if any).

Table 1.5-1: Payments – Create

Once all the required details are entered, click Create.

The Payments form refreshes with Created status, Bill References List section and Payments

Transaction List section as shown below.

Figure 1.5-3: Payments – Created

Note:

Payment can also be created from the Bill.

If the Payment is created from the Bill, then it is processed as below:

o Payment is created with auto-associated the respective Bill, and then only the Payment Transaction

needs to be created to submit the Payment.







o One of the Payment Channels and Transaction Types are auto-selected based on the source of Bill,

which are configured in the Accounting module.

o In the Accounting module, the Acceptable Payment Channels and Transaction Types are configured

for the Revenue Sources.

1.5.1 Associate/Disassociate Bills

Trader or Forwarding Agent needs to associate the auto-created Bills for which the Payment is

created.

Note: Based on the selected Payment Channel and Transaction Type, the Bills are listed for association.

In the Accounting module, the Acceptable Payment Channels and Transaction Types are configured for

the Revenue Sources, and based on the Payment Channel and Transaction Type the Bills from the

respective sources are listed for association.

To associate the Bills:

On the Payments form, in the Bill References List section, click to associate the Bill

References as shown in Figure 1.5-4.







Figure 1.5-4: Payments – Associate Bill References List

The Bill List appears as shown below.

Figure 1.5-5: Bill List – Save Selection

Select the required Bill Number from the Bill List or enter or select the Bill No., Issued Date, Bill

Source and/or Bill Reference No. in the search panel, and click Search.

The available Bills are filtered based on the search criteria provided.







In the Bill List, select the check box corresponding to the Bill No. and click to save the

selection.

The associated Bills appear in the Bill References List section as shown below.

Figure 1.5-6: Bills References List – Associated

Note:

At least one Bill should be associated to the Payment.

The Bill Reference List section is not displayed if Payment For is selected as Debit Account.

Trader or Forwarding Agent can disassociate the associated Bills if required. To disassociate the Bills:

In the Bill References List section, select the check box corresponding to the Bill that needs to

be disassociated as shown in Figure 1.5-7.







Figure 1.5-7: Bills References List – Disassociate

Click to disassociate the selected Bill.

System prompts to confirm the disassociation as shown below.

Figure 1.5-8: Confirm Disassociate

Click OK to disassociate or click Cancel to discard the action.

Note: If Payment Transaction is created for the Payment, then to disassociate the Bills, the Payment

Transaction should be deleted first, then the Bills can be disassociated.







1.5.2 Create Payment Transactions

Trader or Forwarding Agent creates the payment transaction details based on the selected Payment

Channel. To create the Payment Transactions:

On the Payments form, in the Payments Transaction List section, click as shown below.

Figure 1.5-9: Payments Transaction List – Create

The Payment Details form appears as shown below.

Figure 1.5-10: Payment Transaction Details – Create








No. Field Name Description 1. Status System auto-displays the Status as New indicating that the

process has started.

2. Payment Number System auto-displays the Payment Number by default.

3. Payment Date System auto-displays the Payment Date by default.

4. Reference Type System auto-displays the Reference Type.

5. Payment Transaction Date

System auto-displays the Payment Transaction Date.

6. Payment Channel System auto-displays the Payment Channel by default.

7. Total Amount (RM) System auto-displays the Total Amount based on the bills associated to the Payment.

Payments Transaction Details

8. Transaction Type System auto-populates the Transaction Type based on the selected Transaction Type in the Payments form.

Note:

Payment Transaction Details are changed based on the selected Transaction Type.

Though the above screen is for Cash Transaction Type, did not mentioned the complete details; those details are included in the respective sections.

Table 1.5-2: Payment Transaction Details – Create

Once the required details are entered, click Create.

The Payments form refreshes with the Payments Transaction List section and the details such

as Payment Transaction No., Transaction Type, Receipt No., Amount Paid and Status as shown

in Figure 1.5-11.







Figure 1.5-11: Payments – Payments Transaction List – Created

Note: The created Transaction Types can be deleted if required.

All the Transaction Types for each Payment Channel are explained in the following sections.

1.5.2.1 Create Financial Exchange B2B/B2C Transaction for Online Payment

Trader or Forwarding Agent creates the Online Payment Transaction with Financial Process Exchange

(B2B and B2C) Transaction Type. To create the Financial Exchange B2B or B2C Transaction:

On the Payments form, in the Payments Transaction List section, click to create the

Payment Transaction.

The Payment Details form appears with the following Payment Transaction Details section as

shown in Figure 1.5-12.







Figure 1.5-12: Payments Transaction Details (Financial Process Exchange B2B) – Proceed


No. Field Name Description Payments Transaction Details

1. Transaction Type System auto-populates the Transaction Type as Financial Process Exchange (B2B) or Financial Process Exchange (B2C) based on the selected Transaction Type in the Payments form.

2. Amount Paid (RM) System auto-displays the Amount Paid (RM) and it is disabled.

3. Transaction Code System auto-displays the Transaction Code by default.

Table 1.5-3: Payments Details (Financial Process Exchange B2B) – Proceed

Click Proceed.

The Payment Confirmation form appears with the Transaction Date, Order No., Payment

Channel, Item Summary and Total Amount details as shown in Figure 1.5-13.







Figure 1.5-13: Payment Conformation

In the Payment Confirmation form, click Pay via FPX.







The Payment Gateway form appears as shown below.

Figure 1.5-14: Payment Gateway – Agree and Continue







Select any of the Banks through which the Payment is made.

Enter the Email Address.

Note:

An email is sent to the user with the transaction details and status.

The user is also updated with the latest Payment status such as Successful and Failed, and the Reason.

In the Payment Gateway form, click Agree and Continue.

The Bank Sign in form appears as shown below.

Figure 1.5-15: Bank Sign In

In the Bank Sign in form, enter the User Id and Password and then click Sign in.

The Transaction Status form appears as shown in Figure 1.5-16.







Figure 1.5-16: Transaction Details

In the Transaction Status form, click Continue with Transaction.

The Payment Details form appears as shown in Figure 1.5-17.







Figure 1.5-17: Payment Details

In the Payment Details form, click ‘Click Here to Complete Your Transaction’.

The FPX Transaction Status form appears as shown in Figure 1.5-18.







Figure 1.5-18: Transaction Status – Continue

In the FPX Transaction Status form, click Continue.

The Transaction Confirmation appears.



in Figure 1.5-19.







Figure 1.5-19: Payments (Payments Transaction List) – Collected

Note:

If the Online Payment is successful, then Payment and Payment Transaction status changes to Collected

and the Bill status changes to Closed.

If the Online Payment fails, then Payment Transaction status changes to Failed, and the Payment and

Bill status remains the same.

1.5.2.2 Create NBPS-JomPAY Transaction for Online Payment

Trader or Forwarding Agent creates the Online Payment Transaction with NBPS-JomPAY Transaction

Type. To create the NBPS-JomPay Transaction:










shown below.

Figure 1.5-20: Payment Transaction Details (NBPS-JomPay) – Create


System auto-populates the Transaction Type as NBPS-JomPAY based on the selected

Transaction Type in the Payments form.

System auto-displays the Amount Paid (RM) and it is disabled.

In the Payment Details form, click Create.

The Payment Details form refreshes with Created status.

The Payments form refreshes with the Payment Transaction List section and details such as

Payment Transaction No., Transaction Type, Receipt No., Amount Paid and Status as shown in

Figure 1.5-21.







Figure 1.5-21: Payment Transaction Details (NBPS-JomPay) – Created

1.5.2.3 Create Direct Debit Transaction for Online Payment

Trader or Forwarding Agent creates the Online Payment Transaction with Direct Debit Transaction

Type. To create the Direct Debit Transaction:











Figure 1.5-22: Payment Transaction Details (Direct Debit) – Create


System auto-populates the Transaction Type as Direct Debit based on the selected Transaction

Type in the Payments form.

System auto-displays the Amount Paid (RM) by default and disabled.




in Figure 1.5-23.







Figure 1.5-23: Payment Transaction Details (Direct Debit) – Created

1.5.2.4 Create RHB Auto Debit Transaction for Online Payment

Trader or Forwarding Agent creates the online Payment Transaction with RHB Auto Debit Transaction

Type.

Note:

Only Trader with AEO License and Manufacturer can create and submit the Payment with RHB Auto

Debit Transaction Type. Other Stakeholder can create the Payment with RHB Auto Debit Transaction

Type; however, system doesn’t allow to submit the Payment since the respective user doesn’t have

AEO license.

Manufacturer can create the Payment from Excise module also. Once the Manufacturer start the

Payment process in Excise module, then the Payment is auto-created with the Payment Channel as

Online and Transaction Type as RHB Auto Debit irrespective of the configuration in the Accounting

module.







To create the RHB Auto Debit Transaction:




shown below.

Figure 1.5-24: Payment Transaction Details (RHB Auto Debit) – Create



1. Transaction Type System auto-populates the Transaction Type as RHB Auto Debit based on the selected Transaction Type in the Payments form.


3. Bank Account No. Enter and select the Bank Account Number. Note:

Based on the Login user the Bank Account No. displays the values for selection.

The Bank Accounts from the Banks, which are configured as Is Auto Debit for Excise are available for selection.

4. Bank Name System auto-populates the Bank Name based on the selected Bank Account No.

5. Branch Name System auto-populates the Branch Name based on the selected Bank Account No.

Table 1.5-4: Payment Transaction Details (RHB Auto Debit) – Create







In the Payment Transaction Details section, once the required details are entered, click

Create.



below.

Figure 1.5-25: Payment Transaction Details (RHB Auto Debit) – Created

1.5.2.5 Create Cash Transaction for Customs Counter

Trader or Forwarding Agent creates the Customs Counter Payment Transaction with Cash Transaction

Type. To create the Cash Transaction:




shown below.







Figure 1.5-26: Payment Transaction Details (Cash) – Create



1. Transaction Type System auto-populates the Transaction Type as Cash based on the selected Transaction Type in the Payments form.

2. Bank-In-Slip ID System auto-displays the Bank-In-Slip ID.


4. PC-POS Receipt No. PC-POS Receipt Number field is disabled and the value is auto-displayed once the Payment Transaction is completed.

Table 1.5-5: Payment Transaction Details (Cash) – Create

Once the required detail are entered, click Create.



in Figure 1.5-27.







Figure 1.5-27: Payment Transaction Details (Cash) – Created

1.5.2.6 Create Cheque Transaction for Customs Counter

Trader or Forwarding Agent creates the Customs Counter Payment Transaction with Cheque

Transaction Type.

Note: For the Cheque Payment Transaction Type, Payment cannot be submitted without associating the Surety.

To create the Cheque Transaction:











Figure 1.5-28: Payment Transaction Details (Cheque) – Create



1. Transaction Type System auto-populates the Transaction Type as Cheque based on the selected Transaction Type in the Payments form.




5. Cheque No. Enter the Cheque Number.

6. Cheque Date Click to select date from the calendar.

7. Bank Name Enter and select the Bank Name.

8. Branch Name Enter and select the Branch Name.

9. SPICK Code System auto-displays the SPICK code.

Table 1.5-6: Payment Transaction Details (Cheque) – Create

Once the required details are entered, click Create.



in Figure 1.5-29.







Figure 1.5-29: Payment Transaction Details (Cheque) – Created

Once the Cheque type Customs Counter Transaction is created, the links associated to the Payments

form appear in the Link Repository. Click to view the Link Repository and the Associate Sureties

link appears in an expandable list as shown in Figure 1.5-30.







Figure 1.5-30: Payments – Link Repository

1.5.2.7 Associate/Disassociate Surety

Trader or Forwarding Agent needs to associate the Surety for Cheque type Payment Transaction. To

associate the Surety:

In the Payments form, click and then click Associate Sureties.

The Surety Transaction form appears as shown in Figure 1.5-31.







Figure 1.5-31: Surety Transaction – Create

In the Surety Transaction form, enter the Remarks and click Create.

The Surety Transaction form refreshes with Created status and Surety Transaction Details

section as shown below.

Figure 1.5-32: Surety Transaction – Created

On the Surety Transaction from, in the Surety Transaction Details section, click to

associate the Surety.

The Surety List appears as shown in Figure 1.5-33.







Figure 1.5-33: Surety List – Associate

Select the required Surety Number from the Surety List or enter the Surety Number, Surety

Owner Name, BRN/NRIC No. and/or Surety Effective Date in the search panel, and then click

Search.

The available Bank Guarantee Sureties are filtered based on the search criteria provided.

In the Surety List, select the check box corresponding to the Surety Number and click to

save the selection.

The Surety Transaction form refreshes with the associated Surety details in the Surety

Transaction Details section as shown below.

Figure 1.5-34: Surety List – Associated

Enter the Amount (RM) and then click Save as shown in Figure 1.5-35.







Figure 1.5-35: Surety Transaction Details – Save

Trader or Forwarding Agent can disassociate the associated Surety if required. To disassociate the

Surety:

In the Surety Transaction Details section, select the check box corresponding to the Surety

Number that needs to be disassociated as shown below.

Figure 1.5-36: Surety Transaction Details – Disassociate

Click to disassociate the selected Surety.







System prompts to confirm the disassociation as shown below.

Figure 1.5-37: Confirm Disassociate

Click OK to disassociate or click Cancel to discard the action.

1.5.2.8 Create Bank Draft Transaction for Customs Counter

Trader or Forwarding Agent creates the Customs Counter Payment Transaction with Bank Draft

Transaction Type. To create the Bank Draft Transaction for Customs Counter:




shown below.

Figure 1.5-38: Payment Transaction Details (Bank Draft) – Create









1. Transaction Type System auto-populates the Transaction Type as Bank Draft based on the selected Transaction Type in the Payments form.




5. Bank Draft No. Enter the Bank Draft Number.

6. Bank Draft Date Click to select the Bank Draft Date from the calendar.

7. Bank Name Enter and select the Bank Name.

8. Branch Name Enter and select the Branch Name.

9. SPICK Code System auto-displays the SPICK Code.

Table 1.5-7: Payment Transaction Details (Bank Draft) – Create

Once the required details are entered in the Payment Details form, click Create.



in Figure 1.5-39.







Figure 1.5-39: Payment Transaction Details (Bank Draft) – Created

1.5.2.9 Create Credit Card Transaction for Customs Counter

Trader or Forwarding Agent creates the Customs Counter Payment Transaction with Credit Card

Transaction Type. To create the Credit Card Transaction:











Figure 1.5-40: Payment Transaction Details (Credit Card) – Create



1. Transaction Type System auto-populates the Transaction Type as Credit Card based on the selected Transaction Type in the Payments form.

2. Credit Card Reference No. System auto-displays the Credit Card Reference Number.







in Figure 1.5-41.







Figure 1.5-41: Payment Transaction Details (Credit Card) – Created

1.5.2.10 Create Debit Card Transaction for Customs Counter

Trader or Forwarding Agent creates the Customs Counter Payment Transaction with Debit Card

Transaction Type. To create the Debit Card Transaction:











Figure 1.5-42: Payment Transaction Details (Debit Card) – Create



1. Transaction Type System auto-populates the Transaction Type as Debit Card based on the selected Transaction Type in the Payments form.

2. Debit Card Reference No. System auto-displays the Debit Card Reference Number.


4. PC-POS Receipt No. PC-POS Receipt Number field is disabled and the value is auto-displayed once the Payment Transaction is completed..





in Figure 1.5-43.







Figure 1.5-43: Payment Transaction Details (Debit Card) – Created

1.5.2.11 Create Deposit Transaction for System

Trader or Forwarding Agent creates the System Payment Transaction with Deposit Transaction Type.

Note: For the Deposit and Debit Account Payment Transaction Type, Payment Acknowledgement is issued,

instead of Payment receipt after completion of Payment.

To create the Deposit Transaction:











Figure 1.5-44: Payment Transaction Details (Deposit) – Create


System auto-populates the Transaction Type as Deposit based on the selected Transaction

Type in the Payments form.

System auto-displays the Amount Paid (RM) by default and disabled.




in Figure 1.5-45.







Figure 1.5-45: Payment Transaction Details (Deposit) – Created

1.5.2.12 Create Debit Account Transaction for System

Trader or Forwarding Agent creates the System Payment Transaction with Debit Account Transaction

Type.

Note:

For the Payments created using Payment For as Debit Account, Bill references list does not exist.

For the Payment Transaction Type as Deposit and Debit Account, Payment Acknowledgement is issued

instead of Payment receipt after completion of Payment.

If the Payment is made using Transaction Type as Deposit or Debit Account, then the amount is auto-

deducted from the Deposit Account or Debit Account belonging to Trader or Forwarding Agent.

If payment is made by Trader or Forwarding Agent using Payment Channel as System and Transaction

Type as Debit Account for any Bill type, then the payment is auto-deducted from the Debit Account of







Trader or Forwarding Agent, and the respective Revenue Account of type Debit Account is updated

accordingly and Payment Acknowledgement is generated.

To create the Debit Account Transaction for System:




shown below.

Figure 1.5-46: Payment Transaction Details (Debit Account) – Create


System auto-populates the Transaction Type as Debit Account based on the selected

Transaction Type in the Payments form.

System auto-displays the Amount Paid (RM) by default.



as Payment Transaction No, Transaction Type, Receipt No, Amount Paid and Status as shown in

Figure 1.5-47.







Figure 1.5-47: Payment Transaction Details (Debit Account) – Create

1.5.3 Delete Payment Transaction Details

Trader or Forwarding Agent can delete the Transaction Details before the Payment information is

submitted if required. To delete the Payment Transaction Details:

On the Payments form, in the Payments Transaction List section, select the check box

corresponding to the Payment Transaction No. record.

Click to delete the Payment Transaction as shown in Figure 1.5-48.







Figure 1.5-48: Payment Transactions List – Delete

System prompts to confirm the deletion as shown below.

Figure 1.5-49: Confirm Deletion

Click OK to delete or click Cancel to discard the action.







1.6 Submit Payments

Trader or Forwarding Agent submits the Payment. For the Payment Transaction Type as Cheque,

Surety needs to be associated to Payment before submitting it. Once the Payment is submitted, it

cannot be edited.

Note: Before submitting the Payments, following actions can be performed by Trader or Forwarding Agent:

The Payment can be deleted.

The Bills can be associated and disassociated.

The Payment Transaction can be deleted, and then created.

To submit the Payments:

In the Payments form, click Submit as shown below.

Figure 1.6-1: Payments – Submit

The Payments form and Payments Transaction List section refreshes with Submitted status as








Figure 1.6-2: Payments – Submitted

Note: Once the Payment is collected by the Customs department, the Payment status changes to:

The Payment status changes from Submitted to Collected.

The Bill Reference List status changes from Issued to Closed.

The Payments Transaction List status changes from Submitted to Collected.

1.7 Delete Payments

Trader or Forwarding Agent can delete the Payments, which are in Created or Modified state if

required. To delete the Payments:

On the Revenue menu, click Payments and then click Payments submenu.

The Payments List appears as shown in Figure 1.7-1.







Figure 1.7-1: Payments List – Delete

In the Payments List, select the check box corresponding to the Payment Number that needs

to be deleted.

Click to delete the selected payment.

System prompts to confirm the deletion as shown below.

Figure 1.7-2: Confirm Delete

Click Ok to delete or click Cancel to discard the action.

1.8 Print Payment Receipt

Trader or Forwarding Agent can view and print the Receipt. For all types of payments, Payment

Receipt is auto-generated once the Payment is collected. All the generated Receipts are listed in View







Payment Receipts List. For the first print, the receipt is considered as original, and from the second

print onwards, it is considered as a copy. To print the Payment Receipt:

On the Revenue menu, click Payments and then click Payment Receipts submenu.

The Payment Receipts List appears as shown below.

Figure 1.8-1: Payment Receipt List – Open

In the Payment Receipts List, click to open the corresponding Payment Receipt No. record

in Issued status.

The Payment Receipt Details form appears with Issued status as shown below.

Figure 1.8-2: Payment Receipt Details – Print Receipt

In the Payment Receipt Details, click Print Receipt to print the Payment Receipt.

The Payment Receipt appears as shown in Figure 1.8-3.







Figure 1.8-3: Payment Receipt

Note: Receipt is auto-cancelled for the Payment made through Cheque if the Cheque status is received as

Rejected from the Acquiring Bank (through Integration Layer).







1.9 Module Summary

Following is a summary of the activities detailed in this chapter:

Trader/Forwarding Agent

View Bills.

View Vouchers.

Create Payments.

o Associate or Disassociate Bills.

o Create Payment Transactions.

Create Financial Exchange B2B or B2C Transaction for Online Payment.

Create NBPS-JomPAY Transaction for Online Payment.

Create Direct Debit Transaction for Online Payment.

Create RHB Auto Debit Transaction for Online Payment.

Create Cash Transaction for Customs Counter.

Create Cheque Transaction for Customs Counter.

Associate or Disassociate Surety (for Cheque Transaction).

Create Bank Draft Transaction for Customs Counter.

Create Credit Card Transaction for Customs Counter.

Create Debit Card Transaction for Customs Counter.

Create Deposit Transaction for System.

Create Debit Account Transaction for System.


Submit Payments.

Delete Payments.








QUICK REFERENCE

uCustoms Window

The Fundamentals

To Search: Specify the search criteria in the fields and click Search.

To Sign Out: Click located at the top of the screen. To Sign in as a Different User: Sign out and then on the logon window, enter the alternative user information in the fields and logon. To Change User Preferences: Click Profile Management. In the expandable list, click Preferences. In the Preferences window, user can change the Default User Profile. To Edit Profile Details: Click Profile Management. In the expandable list, click Edit Profile. User can make the required changes in the Registration form.

Common Features

Open a record: Click to open a record. Sort a column: Click the Column heading to sort the records in ascending or descending order.

Delete a record: Select the record to be deleted from the list and click .

User Types and Characteristics

Following Stakeholders can access the Surety module: 1. Trader or Forwarding Agent

View Bills.

View Vouchers.

Create Payments. o Associate or Disassociate Bills. o Create Payment Transactions.








Submit Payments.

Delete Payments.


Functions

How to View Bills? On the Revenue menu, click Payments and then click Bills submenu.

In the Bills List, click to view the Bills. How to View Vouchers? On the Revenue menu, click Payments and then, click Vouchers submenu.

In the Vouchers List, click to open the corresponding Voucher Number record. The Payment Voucher form is displayed. How to Create Payments? On the Revenue menu, click Payments and then click Payments submenu.

In the Payment List section, click . In the Payments form, enter the required details Click Create. The Payments form status changes from New to Created. How to Associate Bills?

On the Payments form, in the Bill References List section, click .

In the Bill List, select the check box corresponding to the Bill No. Click to save the associated Bills. In the Payments form, click Save to save the details. The Payments form status changes from Created to Modified. How to Disassociate Bills? On the Payments form, in the Bill References List section, select the check box corresponding to Bill No.

record that needs to be disassociated Click to disassociate the selected Bill. Click OK to Confirm the disassociation. How to Create Payment Transaction?

On the Payments form, in the Payments Transaction List section, click . On the Payments Details form, in the Payments Transaction Details section, enter the required details Click Create. The Payment form status changes from New to Created. The Payments form refreshes with the Payments Transaction List section and with details such as Payment Transaction No., Transaction Type, Receipt No., Amount Paid and Status.







How to Delete Payment Transaction Details? On the Payments form, in the Payments Transaction List section, select the Payment Transaction check box

to be deleted Click to delete the selected Payment Transaction. Click OK to confirm the deletion. How to Submit Payments? In the Payments form, click Submit to submit the Payment. The Payments form status changes from Modified to Submitted. How to Delete Payments? On the Revenue menu, click Payments and then click Payments submenu.

In the Payment List, select the Payment that needs to be deleted Click . Click OK to confirm the deletion. How to Print Payment Receipt? On the Revenue menu, click Payments and then click Payment Receipt submenu.

In the Payment Receipt List, click .

In the Payment Receipt Details form, click Print Receipt to print the Payment Receipt. Note: Receipt is auto-cancelled only for Payment made by ‘Cheque’ when the Cheque status is received as Rejected from the Acquiring Bank through Integration Layer.







GLOSSARY

Bill – Bill is auto-created from different processes such as Cargo, Declaration and others. Trader or

Forwarding Agent creates the Payment for the generated Bill.

Payments – Payments is the process of collecting the Customs Duties, Taxes and other charges.

Payment Voucher – A Payment Voucher is one of the Payment methods for services or goods.







INDEX

B

Brilliance Information Sdn. Bhd., 2, 3

Brinfo, 3

G

Goods and Services Tax, 3

GST, 3

I

ICS, 3

M

MicroClear®, 3

P

Project Management Office, 2

R

Royal Malaysian Customs Department, 2

U

Uniform resource locator

URL, 9

Documents

USER MANUAL - customs.gov.my · User Manual Phase 3 – Payments (External User) uCustoms 24.03.44 ... CR APP 0048 - PC-POS Impact . CR APP 0027 - Accounting . ICS References