User System Requirements

User System Requirements

The system requirements for end users to host and access meetings.

• Common PC System Requirements , page 1

• Operating System Requirements for Windows, page 2

• Operating System Requirements for MAC, page 3

• Operating Systems Requirements for Mobile Devices, page 4

• Citrix XenDesktop and XenApp Support , page 4

• Cisco WebEx Meetings Application and Productivity Tools Compatibility Matrix, page 5

Common PC System RequirementsCisco WebEx Meeting Server (CWMS) system requirements common to browsers and operating systems.The requirements for the administrator PC and the Productivity Tools user PC are the same.

Client and Browser Requirements

• JavaScript and cookies enabled

• Java 6, Java 7, or Java 8 (for web browsers that support Java) enabled

• Cisco WebEx plug-ins enabled for Chrome 32 and later or Firefox 27 and later

• Plug-ins enabled in Safari

• Active X enabled and unblocked for Microsoft Internet Explorer (recommended)

Cisco WebEx Meetings Server Planning Guide and System Requirements Release 2.5 1

Because of Google and Mozilla policy changes, starting with Chrome 32 and Firefox 27, some users mustmanually enable the WebEx plug-in when using these browsers1 to join a WebEx meeting or to play aWebEx recording. For more information and instructions, visit https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm.

If a client is using a browser other than the specified versions of Chrome or Firefox and have Java enabled,the Cisco WebEx Meetings application automatically downloads onto the client system the first time thatclient starts or joins a meeting. We recommend that you direct all clients to install the latest update foryour Java version.

Note

SSL and TLS Requirements

Configure Internet settings on all user computers to use SSL and TLS encryption. For example, on aWindowsPC:

• Select Control Panel > Internet Options > Advanced > Security > Use SSL 3.0. We recommendselecting this option for maximum compatibility.

• SelectControl Panel > Internet Options > Advanced > Security > Use TLS 1.0 and Use TLS 1.2 formaximum compatibility.

If your users host meetings for guests, such as people who do not work for your company, tell those meetingguests to manually update their operating systems and browsers that they must match the SSL or TLS settingbefore they join your meetings. If they do not perform these steps, they will experience compatibility issues.We recommend that you include these instructions in your meeting invitations. You can do this by editingthe appropriate meeting invitations available on your Administration site at Settings > Email > Templates..

Operating System Requirements for WindowsSupported Windows Operating Systems

•Windows Vista (32-bit/64-bit)

•Windows 7 (32-bit/64-bit)

•Windows 8 (32-bit/64-bit)

•Windows 8.1 (32-bit/64-bit)

Windows Hardware Requirements

Intel Core2 Duo or AMD CPU 2.XX GHz or higher processor.

A minimum of 2 GB of RAM is recommended.

Supported Windows Browsers

• Mozilla Firefox: 10—50

1 The exact versions of Chrome and Firefox that are impacted by this policy have not been finalized as of the publishing of this document.

Cisco WebEx Meetings Server Planning Guide and System Requirements Release 2.52

User System RequirementsOperating System Requirements for Windows

https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm

https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm

Mozilla Firefox: 34 - 37 tested in version 2.5MR4

See the Firefox release schedule at https://wiki.mozilla.org/RapidRelease/Calendar

• Google Chrome: 23 - 54.0.2840.99

Google Chrome: 39 - 42 tested in version 2.5MR4

See the Chrome release schedule at http://www.chromium.org/developers/calendar

Microsoft Outlook Integration

• Microsoft Outlook 2007 SP2 and later

• Microsoft Outlook 2010 (32-bit and 64-bit editions; all service packs)

Cisco Jabber for Windows Integration

• Cisco Jabber for Windows 9.2.6

• Cisco Jabber for Windows 9.6.1

• Cisco Jabber for Windows 9.7



• Cisco Jabber for Windows 11.5 (CWMS 2.6MR1)


• Supports Cisco WebEx Meetings Server with LDAP/Active Directory integration.

Jabber for Windows 9.2.6 supports integration with Cisco WebEx Meetings Server 1.5 and later sites thatare configured for SAML 2.0 single sign-on (SSO). Earlier versions of Jabber forWindows do not supportsingle sign-on.

Restriction

Not all Cisco Jabber versions or platforms support integration with Cisco WebEx Meetings Server. (Forexample, cloud-based Jabber and WebEx Communicator.) For information about integrating with CiscoWebEx Meetings Server, see the Cisco Jabber for Windows documentation at http://www.cisco.com/en/US/products/ps12511/tsd_products_support_series_home.html.

Operating System Requirements for MACSupported Mac Operating Systems

• Mac OS X 10.6 Snow Leopard

• Mac OS X 10.7 Lion

• Mac OS X 10.8 Mountain Lion

• Mac OS X 10.9 Mavericks


User System RequirementsOperating System Requirements for MAC

https://wiki.mozilla.org/RapidRelease/Calendar

http://www.chromium.org/developers/calendar

http://www.cisco.com/en/US/products/ps12511/tsd_products_support_series_home.html

http://www.cisco.com/en/US/products/ps12511/tsd_products_support_series_home.html

Mac Hardware Requirements

2.0 GHz or higher CPU.

A minimum of 512 MB of RAM is recommended.

Supported Mac Browsers

• Apple Safari: 6—9.1.3

• Google Chrome: 23— 53.0.2743.116

See the Chrome release schedule at http://www.chromium.org/developers/calendar

• Mozilla Firefox: 10—48.1

Cisco Jabber for Mac Integration

The following Cisco Jabber for Mac integrations are supported for Cisco WebEx Meetings Server sites thatare configured for SAML 2.0 single sign-on (SSO) or LDAP/Active Directory.

• Cisco Jabber for Mac 11.6 supports integration with Cisco WebEx Meetings Server Release 2.6 andlater

• Cisco Jabber for Mac 10.5 supports integration with Cisco WebEx Meetings Server Release 2.5 andlater

• Cisco Jabber for Mac 9.6 supports integration with Cisco WebEx Meetings Server Release 2.0 and later

Operating Systems Requirements for Mobile DevicesAfter manually downloading the CiscoWebEx application into iOS or Android and theWebExmobile featureis enabled, a user can use the application to attend or start a meeting. A user can also access Cisco WebEx ona mobile device by using a browser, but it might not provide the same optimal user experience.

Cisco WebEx Meeting Server version 2.0 and higher supports:

• Apple iPhones and iPads using iOS 6.0 and later.

• Android mobile devices using Android 2.1 and later.

• Jabber for iPhones and for Android 9.6 and later.

You cannot playback recording on mobile device. If you started a meeting by using an Android mobiledevice, you can start and manage the recording of a meeting. If you started a meeting by using an iOSmobile device, you cannot start or manage the recording of a meeting on the iOS device.

Note

Citrix XenDesktop and XenApp SupportCisco Webex Meeting Server supports Citrix XenDesktop 7.6 where the host operating system and virtualoperating system are both Windows 7 or Windows 8. (The host operating system is the operating system


User System RequirementsOperating Systems Requirements for Mobile Devices

http://www.chromium.org/developers/calendar

installed on the end user's computer. The virtual operating system is the operating system delivered by theserver.)

Known Issues and Limitations

• Due to an architectural limitation of the virtual desktop environment, sending video might not functionsmoothly. In addition, when sending video in a meeting, the frame rate might be low, resulting in aless-than-optimal user experience.

• Some video files cannot be shared in a virtual desktop environment.

•When running a Mac OS, the web cam and microphone (either external or integrated) might not berecognized and available for use in a meeting.

• Remote Access and Access Anywhere are not supported because the Remote Access and AccessAnywhere agents are automatically removed by the underlying Citrix platformwhen the operating systemrestarts.

• Productivity Tools users cannot start a One Click meeting or start a scheduled meeting from Outlook .

Cisco WebEx Meetings Application and Productivity ToolsCompatibility Matrix

This table lists the build numbers for the WebEx Meetings application and Productivity Tools downloads foreach release of Cisco WebEx Meetings Server.

Cisco WebEx MeetingsApplication

Cisco WebEx ProductivityTools

ISO NumberCisco WebEx MeetingsServer Release

27.32.151.3212.80.501.3211.5.1.3231.5 MR3

27.32.151.4012.80.501.4011.5.1.402/1.5.1.4001.5 MR4

27.32.151.503 (Windows)

orion1.5.MR3.FCS.0.0.503(Mac)

2.80.501.5031.5.1.5031.5 MR5

27.32.200.17132.82.0.17132.0.1.22.02

27.32.200.17132.82.0.17132.0.1.1072.0 MR1

27.32.200.17132.82.0.17132.0.1.2052.0 MR2

27.32.200.3022.82.1.3022.0.1.3022.0 MR3

27.32.200.407

orion2.0.MR4.0.0.407(MAC OS)

2.82.1.4072.0.1.4072.0 MR4


User System RequirementsCisco WebEx Meetings Application and Productivity Tools Compatibility Matrix

Cisco WebEx MeetingsApplication

Cisco WebEx ProductivityTools

ISO NumberCisco WebEx MeetingsServer Release

27.32.201.507 (Windows)

orion2.0.MR5.0.0.507(Mac)

2.82.1.5072.0.1.5072.0MR5

27.32.200.606 (Windows)


2.82.1.6062.0.1.6112.0MR6

27.32.201.701 (Windows)


2.82.1.7012.0.1.7072.0MR7

27.32.201.701 (Windows)


2.82.1.7012.0.1.8092.0MR8

27.32.201.839 (Windows)


2.82.1.8392.0.1.8392.0MR8 Security patch 1

27.32.201.910 (Windows)


2.82.1.9102.0.1.9182.0MR9

29.9.2.10085 (Windowsand Mac)

2.82.500.23532.5.1.292.5


2.82.500.33392.5.1.1322.5MR1


2.82.501.100022.5.1.2272.5MR2


2.82.501.100082.5.1.30092.5MR3

29.13.11.10173(Windows and Mac)

2.82.502.82.5.1.43782.5MR4


2.82.502.92.5.1.50332.5MR5


2.82.502.112.5.1.61392.5MR6



2 No longer available.





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User System Requirements