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7/25/2016
1
Using Big Data to Make a Big Difference in Government
Jeremy Clopton, CPA, CFE, ACDA, CIDADirectorBig Data & Analytics, Digital [email protected]
• Participate in entire webinar• Answer polls when they are provided• If you are viewing this webinar in a group Complete group attendance form with
• Title & date of live webinar• Your company name• Your printed name, signature & email address
All group attendance sheets must be submitted to [email protected] within 24 hours of live webinar Answer polls when they are provided
• If all eligibility requirements are met, each participant will be emailed their CPE certificates within 15 business days of live webinar
TO RECEIVE CPE CREDIT
7/25/2016
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Building a Foundation
Emerging Technologies
Analytics Framework
Fraud Risk Management
Reputational Risk Management
Organizational Dynamics
Open Data
Today’s Topics
Building a Foundation
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Why This is Important
Tools
Data Analytics (ACL, IDEA,
Arbutus)
Data Visualization (Tableau, Analysts’
Notebook)
Artificial Intelligence
(Machine Learning, Social Media,
Sentiment)
Techniques
Structured Data
Analytics
Unstructured Data Analytics
Visual Analytics
Relationship Mapping
Tools & Techniques
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Big DataInformation of extreme size, diversity & complexity
- Gartner, Inc.Source: http://www.gartner.com/technology/topics/big-data.jsp
Data Analytics…processes & activities designed to obtain & evaluate data to extract useful information & answer strategic questions...
Definitions
What is Analytics?
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We are…
“Big Data” in Perspective
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“Big Data” in Perspective
Total Information Awareness
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Data Volumes are Increasing
Source: https://nsa.gov1.info/utah-data-center/udc-photo.html
What are you doing to become data-driven?
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Important Emerging Technologies
• Textual analytics
• Machine learning Supervised Unsupervised
• Advanced analytics Predictive Decision trees
New & Developing Technologies
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Textual Analytics
Network Relationship
Mapping
Named Entity Extraction
Predictive Coding
Topic Mapping
Social Media Extraction
Emotion Detection
Machine Learning
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• Supervised Give examples & answers, machine finds more like it
• Unsupervised Give data, machine finds patterns & applies its own rules
Machine Learning
Machine Learning: Clustering
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Advanced Analytics: Outlier Detection
Advanced Analytics: Logistic Regression
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Advanced Analytics: Correlation
Application Framework
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1. Viable Problem is suited to available tools
2. Valuable Is it worth doing?
3. Vital Technology is key to success
The Three Vs for Identifying Opportunities
Strategic Question
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Strategic Question
Objectives
Strategic Question
Objectives Data
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Strategic Question
Objectives Data
Procedures
Ad Hoc Individual
Automated Individual
Automated Groups
Continuous Analytics
Procedure Development
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Strategic Question
Objectives Data
Procedures
Strategic Question
Objectives Data
Procedures Analyze
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Strategic Question
Objectives Data
Procedures Analyze
Manage
Strategic Question
Objectives Data
Procedures Analyze
Manage
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Fraud Risk Management
The Fraud Triangle
Fraud
Perceived pressure
facing individual
Perceived opportunity to commit
fraud
Person’s rationalization or integrity
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Fraud Example
City of Dixon, Illinois
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Corruption
Connections: Network Relationship Analysis
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Relationship Analysis Example
Relationship Analysis Example
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Relationship Analysis Example
Relationship Analysis Example
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Relationship Analysis Example
Tone Detection
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Emotions: Tone Detection & Sentiment
AngerFrustrationAnxiety/nervousTensionVague/evasiveConspiratorialSadnessIntimacy
PositiveNegative
Emotions: Tone Detection & Sentiment
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Sentiment Analysis
Tone Detection Example
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Tone Detection Example
Reputational Risk Management
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Objectives • Identify issues & respond before they become crises• Proactive approach
Approach• Monitor trends & changes in patterns
Reputational Risk Monitoring
• Overall sentiment trend
• Key emotional drivers
• Influencers
• Proliferation of activity
• Nature of activity
• Location of activity & influencers
• Influencer relationships
Reputational Risk Monitoring – Metrics
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Reputation DataWho
What
When Where
Why
How
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Organizational Dynamics
• Harassment
• Intimidation
• Bullying
• Discrimination
• Favoritism
Actions Impacting Organizational Dynamics
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• Communication patterns between categories
• Tone of communications across levels
• Identification of office “power brokers”
Organizational Dynamics – Metrics
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Open Data
• Increased transparency
• Knowledge to the masses
• Crowdsourcing data analytics
• Forcing governments to become data-driven
Move Toward Open Data
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Examples
Using Open Data for Data-Driven Insights
Building Permits
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Renovations New Construction
311 Calls
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311 Calls
Financial Performance
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Financial Performance
Employee Counts
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Closing Thoughts for the Day
• Not designed as intrusion of privacy
• Not reading everyone’s email
• Looking for signals
• Patterns are key
What’s the Focus?
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• Policies around data ownership & use
• Ethical considerations
• Legal implications
Challenges to Overcome
• Communications are used to transact business
• Corporate assets are used to transact business
• Transacting business = business transaction
New Mindset
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QUESTIONS?
CONTINUING PROFESSIONAL EDUCATION (CPE) CREDITS
BKD, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
The information in BKD webinars is presented by BKD professionals, but applying specific information to your situation requires careful consideration of facts & circumstances. Consult your BKD advisor before acting on any matters covered in these webinars.
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• CPE credit may be awarded upon verification of participant attendance
• For questions, concerns or comments regarding CPE credit, please email the BKD Learning & Development Department at [email protected].
CPE CREDIT
FOR MORE INFORMATION
THANK YOU!Jeremy Clopton, CPA, CFE, ACDA, CIDADirector | BKD, LLPPractice Leader – Big Data & Analytics, Digital Forensics
E: [email protected]: http://bkd.com/bigdataT: @JeremyCloptonL: http://www.linkedin.com/in/jeremyclopton