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© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. Using Business Center is now easier than ever Access your applications with just one login February 2018

Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

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Page 1: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Using Business Center is now easier than ever

Access your applications with just one login

February 2018

Page 2: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.2

Overview and Benefits

Log in to AT&T Business Center using your email address

You no longer need to create and remember a unique user name when logging in to Business Center. Simply use your email address associated with your account to log in.

Link your user IDs

You can now link your AT&T BusinessDirect® user IDs to your Business Center profile.

When you link your user IDs, you can log in to Business Center once without needing to switch between multiple AT&T BusinessDirect user IDs.

Benefits

Simply enter your email address and password to log in to Business Center. No need to remember multiple user names to log in.

Conveniently access your AT&T BusinessDirect tools from Business Center.

Easily select and work in various profiles that you’ve set up.

Images provided in this presentation are for illustrative purposes only.

Page 3: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Log in to Business Center using your email address

We’ve changed how you log in to Business Center. If you’ve been using your username to log in, you’ll now use your email address instead.

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Page 4: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.4

Use your email address to log in

To log in to Business Center, you now use the email address associated with your account. This is the one you used when you activated Business Center.

If you don’t remember your Business Center email address, call us at 844.288.3249.

To log in to Business Center

1. Go to businesscenter.att.com.

2. Enter your Business Center email address.

3. Enter your password.

4. Click Log in.

Note: If you enter your username, you’re prompted to enter your email address instead.

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Page 5: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Link your user IDs

Link your AT&T BusinessDirect user IDs with your Business Center profile.

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Page 6: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.6

Link your user profiles (1 of 3)

If you have more than one AT&T BusinessDirect user ID associated with your Business Center email address, you can easily link your profiles.

To link a profile

1. From your Business Center homepage, click My Profile at the top of the page.

2. On the My Profile menu, click Select and link profiles.

This opens the Link user profiles page.

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Page 7: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.7

Link your user profiles (2 of 3)

On the Link user profiles page:

1. If the Show unlinked profiles toggle is Off, switch it to On to see your unlinked profiles.

2. On the AT&T BusinessDirect profile of interest, click Link.

This opens the Link user profiles pop-up window.

Note:

If more than one company is associated with your Business Center profile, you can select a different company at the top of the page.

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Page 8: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.8

Link your user profiles (3 of 3)

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On the Link user profiles pop-up window:

1. Enter the AT&T BusinessDirect Username.

2. Enter the AT&T BusinessDirect Password.

3. Click Validate.

4. If your information is validated, you receive a success message that you’ve linked your profiles. You will also receive a confirmation email.

To link additional AT&T BusinessDirect profiles to your Business Center profile, follow the instructions on the previous pages.

Note:

After you link an AT&T BusinessDirect profile, you can no longer log in to AT&T BusinessDirect using the former user ID. Instead, simply log in to Business Center to access your applications.

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Page 9: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.9

Choose your default profile

You can select a default profile to simplify your access. Your Business Center homepage and your AT&T BusinessDirect Tools widget reflect the information associated with your default profile.

To choose a default profile

1. On the Link and select user profiles page, if the Show unlinked profiles toggle is On, switch it to Off to see your linked profiles.

2. Select the profile you want.

3. Check the Make this my default profile box.

4. Click Continue. This opens your Business Center homepage.

The next time you log in to Business Center your homepage will be loaded with your default selections.

Note:

To unlink an AT&T BusinessDirect profile, please contact your AT&T representative or call 844.288.3249 (844.ATT.eBIZ). Representatives are available Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.

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Page 10: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.10

Access your tools in AT&T BusinessDirect

After you’ve linked your profiles, you only need to log in to Business Center once to access the AT&T BusinessDirect tools associated with the linked profiles.

To access your AT&T BusinessDirect tools

1. From the Business Center homepage, go to the AT&T BusinessDirect Tools widget.

2. Select the AT&T BusinessDirect category of interest. To view the tools in that category for the selected profile, click its down arrow.

3. Select the tool of interest.

4. The page for the selected AT&T BusinessDirect tool appears in a separate window.

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Page 11: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Getting help on Business Center

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Page 12: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Get more information about Business Center

Learn how to use Business Center to help you manage, run, and grow your business.

Select Help from the top menu.

Then enter your search criteria or select a category.

Need more help? Click Contact us.

Click Chat available to chat with an AT&T representative. Representatives are available Monday through Friday, 9:00 a.m. to 6:00 p.m. ET.

The Contact us page provides several ways to reach us, including phone numbers and a Send message link.

Get service-specific support here.

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Page 13: Using Business Center is now easier than ever - AT&T · Using Business Center is now easier than ever ... Property and/or AT&T affiliated companies. ... BusinessDirect user IDs. Benefits

Presentation title here—edit on Slide Master

© 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.