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©2013 Experian Limited. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited. Other products and company names mentioned may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without prior written permission of Experian Limited. Experian public. Using Geo-Demographic Data in Fraud Prevention Credit Scoring and Credit Control XIII Chris Tyers August 2013

Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

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Page 1: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

© 2013 Experian Limited. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Limited.

Other products and company names mentioned may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced,

modified, or distributed in any form or manner without prior written permission of Experian Limited.

Experian public.

Using Geo-Demographic Data in Fraud Prevention

Credit Scoring and Credit Control XIII

Chris Tyers

August 2013

Page 2: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

2 © 2013 Experian Limited. All rights reserved.

Experian public.

Fraud Trends

In 2012, fraud rose by 5% compared with the previous year. [CIFAS]

The overall rate of fraud at the point of application across the UK’s financial services sector continues to inch higher. This is in part due to a rise in mortgage fraud, as well as an overall jump in credit card and savings fraud. [Experian]

Insurance fraud jumped by seven percent last year and is now estimated to be a £1 billion-a-year industry. [Experian]

Credit card fraud rose by a quarter last year. [Experian]

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Experian public.

Page 3: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

3 © 2013 Experian Limited. All rights reserved.

Experian public.

Geo-Demographics in Fraud Prevention

Typically, application fraud models utilise indicators to predict fraud

Indicators of fraud can include:

► Previous fraud records

► Inconsistencies with credit bureau data

► Undisclosed adverse credit bureau data

However, when none of these indicators are available, for instance where there is a thin credit bureau file, geo-demographics become more useful

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Experian public.

Page 4: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

4 © 2013 Experian Limited. All rights reserved.

Experian public.

Agenda

Fraud Data

Fraud Penetration Indicators

Geo-Detect Index

► Methodology

► Scorecard Segmentation

► Performance

Mapping

► Fraud Hotspots

► Geo-Detect Index

Applications

► Application Fraud Scoring

► Open Account Fraud

Conclusions

Page 5: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

5 © 2013 Experian Limited. All rights reserved.

Experian public.

CIFAS – The UK’s Fraud Prevention Service

Non-profit making establishment with 280 members

Fraud Data CIFAS

CIFAS Aims:

► Protect its members from the actions of criminals by pooling information on fraud and attempted fraud

► Ensure that innocent members of the public who are victims of fraud are not prejudiced by the misuse of their identities and documentation

► Build on crime prevention data sharing to encompass both the private and public sectors in the public interest

Page 6: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

6 © 2013 Experian Limited. All rights reserved.

Experian public.

Postcode level indicator to describe the prevalence of fraud relative to the size of the postcode / postal area

Also calculated for wider postal district / sector levels

Calculated as the number of cases of fraud reported to CIFAS per residential address in the designated area

Used to highlight areas with a high volume of fraud

Fraud Penetration Indicators Cases

𝑃𝑒𝑛𝑒𝑡𝑟𝑎𝑡𝑖𝑜𝑛𝐶𝑎𝑠𝑒𝑠 = 100𝐹𝑟𝑎𝑢𝑑 𝐶𝑎𝑠𝑒𝑠

𝑅𝑒𝑠𝑖𝑑𝑒𝑛𝑡𝑖𝑎𝑙 𝐴𝑑𝑑𝑟𝑒𝑠𝑠𝑒𝑠

Page 7: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

7 © 2013 Experian Limited. All rights reserved.

Experian public.

Volume of reported fraud is not the only measure of fraud penetration

Indicators can also be developed to describe the number of individuals who have committed fraud in the designated area

Used to identify an area where many fraudsters are operating which is considered higher risk than one individual perpetrating large volumes of fraud

Fraud Penetration Indicators Individuals

𝑃𝑒𝑛𝑒𝑡𝑟𝑎𝑡𝑖𝑜𝑛𝐼𝑛𝑑𝑖𝑣𝑖𝑑𝑢𝑎𝑙𝑠 = 100𝐹𝑟𝑎𝑢𝑑𝑢𝑙𝑒𝑛𝑡 𝐼𝑛𝑑𝑖𝑣𝑖𝑑𝑢𝑎𝑙𝑠

𝑅𝑒𝑠𝑖𝑑𝑒𝑛𝑡𝑖𝑎𝑙 𝐴𝑑𝑑𝑟𝑒𝑠𝑠𝑒𝑠

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Experian public.

Page 8: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

8 © 2013 Experian Limited. All rights reserved.

Experian public.

The Geo-Detect Index provides a geo-demographic assessment of the fraud risk associated with a postcode

The index was developed on a sample of applications which had a known fraud outcome

Fraud penetration indicators were attached to all applications using the postcode

Predictive model built using multi-stage stepwise linear regression

► Stage 1 – Postcode level fraud indicators

► Stage 2 – Sector level fraud indicators

Geo-Detect Index Methodology

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Experian public.

Page 9: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

9 © 2013 Experian Limited. All rights reserved.

Experian public.

Separate scorecards developed for postcode and sector matches

Postcodes require at least 5 residential addresses to be considered for the postcode scorecard to reduce the volatility of the penetration indices

Postcodes with < 5 residential addresses are instead considered for the sector match process

Geo-Detect Index Scorecard Segmentation

Total Population

Total Population

Postcode Match

(At least 5 Residential Addresses)

Postcode Match

(At least 5 Residential Addresses)

No Full Postcode

Match

No Full Postcode

Match

Sector Match Sector Match

No Sector Match

No Sector Match

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Experian public.

Page 10: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

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Experian public.

Index % Fraud

Rate

1 67.99 0.12%

2 7.64 0.24%

3 2.25 0.33%

4 12.60 0.38%

5 3.72 0.55%

6 2.03 0.62%

7 1.90 0.78%

8 0.23 0.89%

9 1.64 1.01%

Geo-Detect Index Performance

GINI

35.63

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Experian public.

Page 11: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

11 © 2013 Experian Limited. All rights reserved.

Experian public.

© 2013 Experian Limited. All rights reserved.

Experian public.

The 200 postcodes with the highest fraud penetration shown on the map

Highest concentration of high risk postcodes is in London

Other urban centres also contain high risk postcodes

Mapping Fraud Hotspots

Copyright 2013 Experian Ltd, Copyright NAVTEQ 2013,

Based upon Crown Copyright material

Page 12: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

12 © 2013 Experian Limited. All rights reserved.

Experian public.

© 2013 Experian Limited. All rights reserved.

Experian public.

Mapping Geo-Detect - 8s and 9s

Copyright 2013 Experian Ltd, Copyright NAVTEQ 2013,

Based upon Crown Copyright material

Postcodes classified as high risk by Geo-Detect

Well aligned with fraud hotspots

Page 13: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

13 © 2013 Experian Limited. All rights reserved.

Experian public.

© 2013 Experian Limited. All rights reserved.

Experian public.

Mapping Average Geo-Detect Index

Copyright 2013 Experian Ltd, Copyright NAVTEQ 2013,

Based upon Crown Copyright material

Average Geo-Detect Index across postal sectors

Areas with the highest concentration of high risk postcodes highlighted

Focus on urban areas

Page 14: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

14 © 2013 Experian Limited. All rights reserved.

Experian public.

Applications Application fraud scoring

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Experian public.

Performance of the Geo-Detect Index was assessed on a recent application fraud score

Geo-Detect was modelled in an additional modelling stage to assess the uplift provided by the geo-demographic data over application and credit bureau characteristics

Application Fraud

Score + Geo-Demographics Uplift

67.43 71.72 + 6.36%

Page 15: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

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Experian public.

Conclusions

Fraud rates are continuing to rise

Traditional fraud detection methods are effective

Geo-Demographics can be used to identify postcodes with higher than average fraud rates

Geo-Demographics can also be used to supplement existing fraud indicators in decisions

Page 16: Using Geo-Demographic Data in Fraud Prevention€¦ · Experian public. Fraud Trends In 2012, fraud rose by 5% compared with the previous year. [CIFAS] The overall rate of fraud at

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Experian internal.