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Presented by Melissa Asher, Pam Derby and Elizabeth Sandoval, CPS HR Recruiting Professionals
Using Technology in Recruiting
cpshr.us
What are you most interested in about
this topic?
September 20cpshr.us
September 20cpshr.us
Source: Future of Jobs Report 2018, World Economic Forum
September 20cpshr.us
How is this affecting recruiting?
September 20cpshr.us
What’s the ROI?
Time/Cost Savingso 14 hours/weeko 728 hours/yearo ~ $28k savings Even more important
o Quality of Hires Automate top of funnel
activities like skill assessment, MQ screening
Reallocate recruiter time to relationship and pipeline building
3 Main Areas
• Applicant Tracking System (ATS)
• Scheduling & Screening
• Candidate Experience
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Applicant Tracking System
(ATS)
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Are you currently using an Applicant Tracking System
(ATS)?
Applicant Tracking System• Applicant Tracking
Systems (ATS)• Benefits of an ATS• Scheduling software
Examples• NEOGOVAuto-Scoring (MQ Review)SME Review
• RIVS (Interview stream)Screening and Scoring
Considerations• Tricking the system• Watch out for bias and/or discrimination
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Scheduling & Screening
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Scheduling
Calendly» Strictly scheduling» User-friendly » Allows for attendee to
schedule their own timeframe
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Scheduling
Scheduling Types• Self-Scheduling• Auto-Scheduling
Scoring options Reports Additional Features
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Interviewing
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Online Interviewing
General
• What we have learned
• Advantages/disadvantages
• What’s here to stay
Interview Types
• Two-way Live
• One-Way (Pre-recorded)
Two-Way Interview
• How it works• Benefits
One-Way Interview
• How it works• Recruitment needs• Benefits
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Candidate Experience
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Candidate Experience
58% say they have a negative impression if they don’t hear back
after submitting an application
67% have a positive impression if they receive consistent updates
throughout the process
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Candidate Experience
85% of all customer interactions will be using chatbots by 2020
Recruiting Chatbot
• Collect information from candidates such as their resume and contact information
• Ask screening questions
• Rank candidates on metrics
• Answer FAQs about the job and the application process
• Schedule an interview with a human recruiter
Recruiting Chatbot • Based on rules• Based on machine learning
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Examples
Next Frontier
• Time saver• Learning potential
Next Frontier -Caveats
What skills do you think are important for a recruiter?
Recruiter Skillset
• Tech Savvy• People Focused• Marketing
Tech Savvy
1. Digital Adopter2. Data Driven
People Focused • Social Skills• Relationship Building
Marketing1. Creativity2. Branding
September 20cpshr.us
What we covered
IMPORTANCE OF TECHNOLOGY
POSSIBILITIES IN RECRUITING
RECRUITER SKILLSET
September 20cpshr.us
Any Questions?
Thank you!
Melissa [email protected]
Elizabeth [email protected]
www.cpshr.us