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NYU School of Medicine
Using the HealthMeasures API: The NYU Langone Health Experience
Heather T. Gold, PhD, and Raj Karia, MPH
Alissa Link, Long Zhao, Meredith Blake, Rachel Lebwohl, Devin Mann, Ben
Weinstein, Joseph Zuckerman, Thomas Errico, James Slover, Aaron
Buckland, Michael Cantor
PROMs already being used, wanted to enhance
• Legacy instruments in orthopedics via Qualtrics
• HOOS, KOOS, ODI, etc
• Goal to include PROMIS Computer Adaptive Testing
(CAT) to reduce participant burden, improve accuracy,
validity
• Bridge formal human-computer interaction (HCI)
techniques into academic medical center IT operations
• Provide real-time PROMs integration into EHR
• Build in components for data pulls for research
2 NYU School of Medicine
Interdisciplinary project team
PROMs implementation
team
Orthopedic Surgery
Population Health
Clinical Research
Informatics
MCIT Digital Solutions
Team
3
Champions: Department of
Orthopedic Surgery
• Wanted Computer Adaptive
question bank to save
patient time
• Wanted real-time access to
scores in EHR
NYU Langone Health MCIT
Digital Solutions Team
• Implementation team –
technical and user
experience design
Department of Population
Health
• Research focusClinical Research
Informatics
• Facilitate project across
clinical departments,
research, IT
NYU School of Medicine
Champions:Department of Orthopedic Surgery
• Started with 1 spine surgeon convincing Division Chief
and Dep’t Chair of importance for monitoring QOL
• Medicare reimbursement requirement by 2019
• NIH-funded clinical studies
• Dep’t supported with funds through Year 1, in addition
to IT funds
• Rollout to musculoskeletal care: Total Joint, Sports,
Rheumatology, Pain Management & Rehabilitation (all
in same building)
4 NYU School of Medicine
Designed for optimal user experience (UX)
• Interviews with Epic “super users” at NYU Langone
Health
• Workshop with orthopedic surgery faculty to ascertain
preferences for data visualization
• Used rapid-cycle design, full team meetings bi-weekly
• Incorporated user feedback throughout all stages of
development (usability testing) and on prototypes
• Patients
• Staff (Front Desk staff, Medical Assistants)
• Providers
• Researchers
5 NYU School of Medicine
6
Staff rely on system
logic to assign PROMs
to patients and use
Epic-integrated QR code
to provision registration
tablet
Already had paperless
registration and tablets for
legacy PROMs
Patients complete
assessment via
MyChart prior to
appointment or
tablet in waiting
room
Providers view
scores, PROM Q&As,
interpretation in
Hyperspace in real
time
Patient
views
scores in
MyChart
in real
time
Researchers query
data: PROMs plus
clinical data from Epic
Caboodle
REDCap for administering
PROMs & de-identified data
storage
PROMIS assessments can
be assigned by:
• Provider, Visit Type,
Location
• Age• Parent/caregiver Proxy (5-12)
• Pediatric (13-17)
• Language
Daily reports assess compliance
• Staff training of utmost importance to get check-in
process and assessments completed
• Staff can document reason for non-completion by
patient, included in daily report
• Daily email report of total patients, assessments
completed, partially completed, completion time, and
by mechanism (i.e., tablet, home)
7 NYU School of Medicine
Physician data access
• Data visualization is large focus
• Fewest “clicks” as possible to view
• Context for PROMs scores given
• National norm, age norm, gender norm
• Patient over time
9 NYU School of Medicine
Easy configuration and/or modification of assessments for other departments/divisions
• Easy operationalization of platform via web app
• Allows divisions/ departments to manage own
PROMs on platform via web app
• Non-developer can use web app to configure
new assessments, set rules for assigning them
by provider, visit type, age and/or language.
• Includes step-by-step instructions for importing
PROMIS assessments, building or importing
legacy assessments in REDCap, and configuring
Epic flowsheets
17 NYU School of Medicine
Advantages of PRO Assessment Platform over existing tools (e.g., MyChart questionnaires, legacy Qualtrics portal)
• Real-time Epic integration with improved features for
staff and providers
• Improved UX
• Improved reporting
• Data for research (incl randomized order of
assessments)
• Customizability
NYU School of Medicine
Troubleshooting
• Epic technical limitation: INP (patient encounter) record
• Patient needed to be checked in for data to save correctly, but
assessment was pre-check-in or at check-in
• Data integrity issues in Epic
• Ensuring data can file correctly into Epic
• Big effort to sync custom DevOps with Epic DevOps
• Want everything automated, but required real-time error monitoring
of end-to-end system
• Updates to PROMIS API
• Instrument name must match exactly to API (changing version #s)
• Updated versions sometimes have different question language
NYU School of Medicine
Future Plans
• Rollout to other divisions and clinical departments
• Include surgical history context in provider dashboard
• Assign assessments in MyChart as planned series
e.g., 3 month follow-up, 6 month, etc.
• Enhance branching logic to assign assessment based
on answer to a previous question
• Provide multi-language support
• Governance rules across enterprise
NYU School of Medicine
NYU Langone Health MCIT: Alissa Link, Rachel Lebwohl, Long Zhao, Meredith
Blake, Ben Weinstein, Huming Tang, Bebeto Jefry, Sony Sebastian, Anokh
Vijayakumaran, Tom Thliveris
Dept of Population Health +/- Clinical Informatics: Heather T. Gold, Devin
Mann, Michael Cantor
Dept of Orthopedic Surgery: Raj Karia, Joseph Zuckerman, Thomas Errico,
James Slover, Aaron Buckland
NYU Langone Health Project Team
25
Health Assessment Instruments I
Spine
• EQ-5D
• ODI - back pain
• NDI - neck pain
• SRS22 - scoliosis
• PROMIS Physical Function (CAT)
Total Joint
• EQ-5D
• HOOS Jr -hip
• KOOS Jr -knee
• ASES -Shoulder
• Mayo Elbow -elbow
• Quick Dash -hand/wrist
• PROMIS PF Upper Extremity (CAT)
• PROMIS PF Mobility (CAT)
All
• PROMIS Pain Intensity (SF)
• PROMIS Pain Interference (CAT)
Sports
• EQ-5D
• HOOS Jr -hip
• KOOS Jr -knee
• IKDC -knee
• Marx Acitivy Scale - knee
• ASES -Shoulder
• Mayo Elbow -elbow
• Quick Dash -hand/wrist
• PROMIS PF Upper Extremity (CAT)
• PROMIS PF Mobility (CAT)
26
Health Assessment Instruments II
Rheumatology
• EQ-5D
• MDHAQ
• HOOS - hip
• KOOS - knee
• ASES -Shoulder/elbow
• Mayo Elbow -elbow
• Quick Dash -hand/wrist
• BASDAI - (Ankylosing Spondylitis,
Psoriatic Arthritis)
• LupusQoL
• PSAID12 -(Psoriatic Arthritis)
• PROMIS Physical Function (CAT)
EQ-5D + VAS
4 Pain Questions
+ Chief Complaint
Scoliosis or
KyphosisBack Pain OtherNeck Pain
Spine Assessment Flow
LEGEND
All patients complete
Pitching
Forward
(hunched
over)
I don’t
know
ODI NDI SRS 22r
End
PROMIS Physical Function
(CAT)
PROMIS Pain Intensity (SF)
PROMIS Pain Interference (CAT)
5
5
5
5
3
1
0
1
0
2
4
Lowest total number of questions = 33
Average number of questions = 38
Highest total number of questions = 47
13%
13%
8%
39%
13%
13%
EQ-5D + VAS
Chief Complaint
ShoulderHip Foot/ AnkleKnee
Total Joint Assessment Flow
LEGEND
All patients complete
ElbowHand/
Wrist
HOOS Jr KOOS Jr ASES
Other
Mayo
Elbow
Quick
DASH
End
PROMIS Physical Function –
Upper Extremity (CAT)
PROMIS Pain Intensity (SF)
PROMIS Pain Interference (CAT)
5
5
3
5
9 1
01
9
1
2
2
5These counts
assume one
side only
Total = 38
39.5%
13.15%
13.15%
7.9%
PROMIS Physical Function –
Mobility (CAT)5
1
5
13.15%
13.15%
EQ-5D + VAS
Chief Complaint
ShoulderHip Foot/ AnkleKnee
Sports Assessment Flow
LEGEND
All patients complete
ElbowHand/
Wrist
HOOS JrKOOS Jr
IKDC
Marx ActivityASES
Other
Mayo
Elbow
Quick
DASH
End
PROMIS Physical Function –
Upper Extremity (CAT)
PROMIS Pain Intensity (SF)
PROMIS Pain Interference (CAT)
5
5
3
5
9 3
31
9
1
2
2
5These counts
assume one
side only
Total = 43
46.6%
11.6%
11.6%
7%
PROMIS Physical Function –
Mobility (CAT)5
2
0
11.6%
11.6%
MDHAQ(9q)
EQ-5D(6q)
Reason for Visit
OA
35Lupus
37I don’t know
Psoriatic
Arthritis
30
Rheumatoi
d Arthritis
3Other
KneeHand/
WristHip Shoulder Elbow Other SpineFoot/Ankle
BASDAI(6q)
PSAID12 (12q)
Work/
Employment(7q)
LupusQoL(4q)
KO
OS(16q)
HO
OS(16q) QuickDAS
H(11q)
ASE
S (6q)
ASE
S (6q)
MayoElbow(10q)
CMC Rheumatology Patient Reported Outcomes (PRO) Workflow
LEGEND
All patients complete
Depends on Visit
ReasonCompleted Annually
Completed
on first time
and then
only if pt has
neck/back
pain (SEE
NEXT
SLIDE)
Scleroderm
a 3
Ankylosing
Spondylitis
9
Hx
Diagnosis
(2q)
Gout
3Vasculit
is 3
This
appears
last
Hx
Diagnosis
(2q)
BASD
AI
Hx
Diagnosis
(2q)
Hx
Diagnosis
(2q)
Hx
Diagnosis
(2q)
Hx
Diagnosis
(2q)
Hx
Diagnosis
(2q)
Completed
on first time
by all with
the
exception of
patients that
choose
“other and “I
don’t know”
for reason
for visit
Hx
Diagno
sis
(2q)
52
5
4
5
4
7
1
92
5
1
9
1
2
3
0