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USMC Wounded Warrior Regiment GySgt Heydo Zando District Injured Support Coordinator (DISC) Warrior Summit. Wounded Warrior Regiment Mission. - PowerPoint PPT Presentation
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USMC Wounded Warrior
Regiment
GySgt Heydo ZandoDistrict Injured Support Coordinator (DISC)Warrior Summit
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
Wounded Warrior Regiment Mission
Wound
IED Blast
Gunshot
Traumatic Brain Injury
Training Accident
Vehicle Accident
Post Traumatic Stress
Cancer
Chronic Illness
Mental Health
Illness Injury
• Serves the total force – active duty, reserve, retired, and veteran Marines.• The only official Marine Corps unit charged with providing non-medical
care to WII Marines.
Provides and enables assistance to wounded, ill, and injured (WII) Marines, sailors attached to or in support of Marine units, and their family members in order to assist them as they return to duty or transition to civilian life.
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
Global Reach
3
Wounded Warrior Regiment support is not a factor of luck and location
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
Providing individualized support through the phases of recovery.
Marines Stay in the FIGHT!
The Recovery MissionIt’s a relationship, not a process
44
Photo by Dan Gross, The Gazette
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
154210
16944
27%
19%
55%
Patients supported by the WWR at a MTF (not part
of total number)
WWR Population and Demographics
Marines Joined to the WWR
East: 315West: 177
External Marines
Supported by an RCC
TOTAL
Com
ple
x C
are
(A
cti
ve D
uty
/ R
eserv
e)
Vete
ran
945453
Joined Marines :• Transferred by Service
Record (TR/SR) or Temporary Assigned Duty (TAD)
• Assigned an RCC
External Marines :• Not joined to the WWR
(Marines who have stayed with their parent unit)
• Assigned an RCC • Receive support from the
WWR (example)
50
Ill/Injured Outside Combat
ZoneCombat Wounded
Ill/Injured In Combat
Zone
Incident Type: Joined and External Population
Total Marines in the
IDES Process
2,730
Marines joined to the WWR or supported by an RCC in the
IDES Process
589Source: Veterans Tracking Application (VTA)
22%MEB Phase
PEB Phase
Transition
VA Benefits
Marines joined to WWR or supported by an RCC in various IDES phases
(12 Cases Between Phases)
Auto Accident,
Cancer
TBI, Gun Shot, Burns
PTSD, Training
Accident
Source: Marine Corps Total Force System (MCTFS)N=945
Source: (MCTFS)
29,096 Veteran
Marines who remain with parent unit
3,598Active Duty / Reserve
Sergeant Merlin German
Wounded Warrior
Call CenterSource: MCWIITS
764 Disability retired and Veteran Marines receiving, as needed, short or long-term recovery support
District Injured Support Coordinator Support
Source: DISC Program Manager
WWR StaffingMarine: 320
Civilians: 120
Contractors: 104
Total: 544
(Active Duty and Reserve)
(GS and NAF)
As of August 2014
+ =492
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
Marines Recovering at their Parent Units
6 6
WWR provides services to help Commander’s ensure WII Marines’ productive recoveries via:
• Wounded Warrior Battalions East and West Contact Center: Outreach to Marines (Active Duty and Reserve) who remain with their parent commands
• Recovery Care Coordinators: RCCs support qualified external cases with Comprehensive Recovery Plans
• WWR Medical Cell: Medical Advocacy (TBI and PTS) and liaison to the medical community
• District Injured Support Coordinators: Support transitioning Marines in their communities
• Administrative Support (WWR has sole responsibility for Traumatic Servicemembers’ Group Life Insurance, Special Compensation for Assistance With Activities of Daily Living, Pay and Allowance Continuation)
• Integrated Disability Evaluation System Advocacy
WWR provides Commanders tools and guidance to help them support their WII Marines: “Does my Marine
require an RCC?” “Does my Marine
qualify for special compensation?”
CMC expressed intent that WII Marines should remain assigned to their parent units, so long as their medical conditions allow and their units can support them.
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
Communication / Outreach
WWR Call Center / Contact Centers• Sergeant Merlin German Wounded Warrior Call Center
Monthly call volume: 9,500 outreach / 1,200 incoming Target population: Veteran Marines (TDRL, Purple Heart, PCR) Population total: Nearly 30,000
• Wounded Warrior Battalion Contact Centers Monthly call volume (combined): 3,500 outreach / 400
incoming Target population: Recovering Marines with their parent
commands Population total: Nearly 4,000
Social Media• Facebook
Includes a Support Form Over 100,000 Followers!
• Twitter• YouTube• FlickrWWR Mobile Application• Recent launch of version 2.0 • Provides prompt and easy access to WWR resources• Over 6,000 downloads!WWR Quarterly Report • One-page report suitable for internal and external audiences• Downloadable from the WWR website
Sergeant Merlin German
Communication is Key to Support
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
The Future of the WWR
Whether at war or in times of peace the WWR will continue to care for our WII Marines.
Never before has recovery care been so comprehensive. Care assets are aligned under a single
command – the WWR.
Support must be enduring in view of issues resulting from the current decade of war: Catastrophic injuries and illnesses
requiring acute care Traumatic brain injuries Psychological health problems including
PTS
Conditions such as TBI and PTS are not solved by short-term care, and will require continuing services.
8
“I think it’s probably one of the greatest success stories coming out of this war.”
“The wounds of this war will be with us for a long time.”
“We also have typical things that happen to our young men and women – cancer, accidents, tragedies that happen.”
“My sense is that it will be around for a long time.”
Gen Amos: Speaking about the WWR
Wounded Warrior Call Center 24/7: 1.877.487.6299 -- Stay Connected -- www.woundedwarriorregiment.org
CONCLUSION
9
Our Marines and their Families are Still in the Fight!
Thank you for your continued support.