UVM LiveSafe App

UVM Safety Officer Update

Monday September 21, 2020Vikki Gauvin, Project Lead

Agenda

• Project Overview

• Phase I & II of Project

• LiveSafe Overview and Campus Safety Enhancements

• Next Steps

• Download the app

• Share your knowledge

• Questions & Feedback

Project Overview

1. Phase I (LiveSafe) & Phase II (Review of Blue Light System)

2. Phase I LiveSafe Project Goal:

1. To improve campus safety and mitigate risk for all stakeholders through the implementation of the

LiveSafe app by August 2020 with a minimum functionality of providing reliable two-way safety

communications at the push of a button from mobile devices –with or without an internet connection.

About LiveSafe

History

App Communities (Versions)

Student, Employee, Visitor

Implementation Information

Project began in February

~75 Stakeholders representing different populations partnered and provided feedback

Key Partners: Dean of Students Office & Police Services

Continued quarterly meetings with key partners

Key Safety Enhancements to Campus

• Provides easy access to emergency information and

procedures regardless of location (vs fixed blue light

locations)

• Users can send information anonymously

• Allows users ability to message for

emergency/assistance if they are unable to talk

• Provides us ability to communicate with visitors during

emergencies

• SafeWalk™ peer-to-peer virtual walk-along function

that lets users reach their destination safely.

• Provides emergency procedures and targeted resources to

users by community (e.g., mental health crises, bias/hate

response reporting, victim advocate information, lab safety)

• Link to existing COVID-19 information and resource sites

• Geo-fencing capabilities to enable timely and targeted mass

alerts during emergencies

• Ability to check in quickly and account for students studying

abroad in the event of a crisis or disaster in their location

• Global 911 function, which allows a user in another country to

select “911” and the call will be directed to the local

emergency services in the user’s location.

Tip Types, customized to your

organization

Up to 12 tip types, but our most

successful organizations have

between 7-9

7

The LiveSafe Platform – Report Incident

Same interface as

“Suspicious Activity”

reporting for user

convenience and familiarity

A user can report an actual incident, such as an Assault or required Repair, anonymously or not.

SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity7

8

The LiveSafe Platform – Emergency Options

With the exception of Call 911, all the buttons in the Emergency Options screen are configurable

Call 911 automatically links to the local emergency contact number, even overseas. When a user calls 911, the dashboard is also alerted

Messaging enables those who are unable to talk on

the phone to still reach out to your security

department in an emergency

When users call your security team, it routes

through your organization’s security department’s

phone number

A user can quickly access emergency options in the event of a serious emergency that warrants immediate medical or law enforcement attention.

SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity8

Information is stored locally on the device, making it accessible even without network connectivity

9

The LiveSafe Platform – Resources

Safety Map automatically pulls in hospital, fire station, and police station locations throughout the world. You can also add organization-specific locations such as buildings, AEDs, and blue light emergency phones.

Emergency Information places community safety info in the hands of every member of your organization

Other

Information can

host additional

resources

A user can easily access company-specific resources, like training, procedures, and locations of local emergency facilities.

SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity9

• With SafeWalk, users can alert personal contacts if they do not arrive at their destination in time, or to temporarily watch over them as they walk

• During use, neither LiveSafe nor the dashboard administrators see user information

• Organizations with shuttles can also institute a similar feature, SafeRide

10

The LiveSafe Platform – SafeWalk

The SafeWalk functionality allows a user to invite or provide safety oversight to a person during a walk, such as a walk home from the office or walking to your car late at night.

SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity10

Employee Version

Access Daily Health Survey

LiveSafe App Adoption

~82% IOS~18% Android

In the past Month: 83 SafeWalks 4 Emergency Calls 88 Tips 1,073 new users

Next Steps – Download the App

Download the app (https://www.uvm.edu/emergency)

Questions on the app can be directed to John Marcus at emergency@uvm.edu

How you can help:

Communicate app information to your departments

Encourage downloading

Targeted marketing to user groups & increase usage rates

Iterative Process to continuously improve resources available- send us suggestions!