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© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 1
INSERT COVER
Virginia Wastewater Works Operator Classes 1 - 4
Candidate Information Bulletin (CIB)
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 2
Introduction
Thank you for participating in the Commonwealth of Virginia Department of Professional and Occupational
Regulation (DPOR) licensing process. To obtain your license, the Board for Waterworks and Wastewater
Works Operators and Onsite Sewage System Professionals (DPOR) requires you to pass a written exam.
Read this entire Candidate Information Bulletin (CIB). It has information you need to complete the exam
process. You can also find this information online at ntnlicensingexams.com.
This Candidate Information Bulletin (CIB) includes written exam information.
National Testing Network is contracted to administer the exams and provide candidate services for the DPOR.
To submit a question, click the “Contact Support” link on ntnlicensingexams.com.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 3
E X A M R E Q U I R E M E N T S
Requirements to
Register for an Exam
Candidates must submit a Virginia Wastewater Works Operator License
application to the DPOR. The application form can be found at
www.dpor.virginia.gov. All license requirements must be completed and
approved by DPOR prior to registering or taking the exam.
Required
Identification
For entry into your exam, you are required to provide originals of qualifying pieces
of identification. Your name and date of birth on your identification are required
to match your name and date of birth exactly as listed in your online account.
Two forms of government issued identification (see below) are required.
o One piece of identification must include a current photo.
Your name is required to match on both forms unless you also bring
documentation of name change (for example, official court document
indicating name change, etc.).
Your date of birth is required to match on a minimum of one piece of
identification.
If you are unable to meet the identification requirements noted above,
please contact National Testing Network (NTN) at 1-866-563-3882.
You are required to provide biometric authentication (fingerprint) and
your digital signature when you check-in on exam day.
Examples of Items
Accepted as
Identification
Original
Identification With
Photo
U.S. or foreign driver’s license – valid, or expired within one year
U.S. armed services ID card – with photo and signature
U.S. or foreign passport – valid, or expired within one year
Federal or state employee ID card – valid, shows your signature and photo
State issued ID card with photo – valid, or expired within one year
Immigration ID – valid, with signature from the U.S. Citizenship and
Immigration Service
U.S. Certificate of Citizenship or Naturalization – with signature and photo
U.S. Permanent Resident Card – valid, with your signature and photo
Tribal ID card
Original
Identification
Without Photo
Certified birth certificate – original or certified document
Social Security card (not laminated) or Tax Payer ID Letter
U.S. government-issued work visa – valid
Voter’s card
Medicare card
Social Security Administration receipt of name change / replacement card
Examples of Items
NOT Accepted as
Identification
Copies of ID
Credit cards
Gun permit
Bus passes
Costco card
Car insurance card
Wastewater Operator License
Jury summons
Car registration
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 4
S C H E D U L I N G A N D T A K I N G T H E E X A M S
Getting Started Your application must be approved by the DPOR prior to registering for an exam. The DPOR will notify you in writing of your eligibility to sit for the examination and include information on the examination registration process. You may register for the exam by visiting ntnlicensingexams.com, finding the program you are testing for and clicking the “Create Account” button. During the registration process you will be required to upload (or mail) a passport
compliant photo as described below.
Passport Photo You need to upload or mail a professional passport compliant 2" x 2" color photo taken within the last six months to reflect your current appearance. This can be done on your online account. The photo must meet the following requirements:
Sized so that your head is approximately one inch from the bottom of the chin to the top of the head
Taken in front of a plain white background
Be a full-face view, directly facing the camera with a neutral facial expression
The photo you upload must meet these requirements and be approved by NTN before you can schedule your exam.
Photo approval may take up to 10 business days.
Mail Option The passport compliant photo may be mailed to NTN at the following address:
National Testing Network 18720 33rd Avenue West Lynnwood, WA 98037 Mail submittal of information may delay approval process.
Exam Locations and Scheduling
Once your photo has been approved you will be eligible to schedule your exam
online at ntnlicensingexams.com. You may log in to your account to schedule your
exam. Choose any available time and date at the location you prefer. You must
schedule the exam yourself online. Walk-in candidates are not admitted to exams
and testing centers cannot schedule candidates.
Candidate
Responsibility
As a candidate, it is your responsibility to:
Read and be familiar with this Candidate Information Bulletin (CIB).
Once you receive your approval letter from the DPOR, create your own
account, personal username and password at ntnlicensingexams.com.
Go online to upload a passport compliant photo or mail one to the address
above.
Schedule your exam online.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 5
S C H E D U L I N G A N D T A K I N G
Payments The exam fee is $85.00. All retests are $85.00 each. You can pay by credit card
online (Visa, MasterCard). If you cannot pay by credit card, log into your account at
ntnlicensingexams.com. Click on “Pay by Check” and print the form you need. Send
the completed form, along with your money order or cashier’s check, to National
Testing Network (personal checks or cash will not be accepted). Within 10 business
days, you will receive a voucher via email you can use to go online and schedule
your exam.
Special
Accommodations
Requests
For those requesting a special accommodation due to disability, such request can
be considered in accordance with the Americans with Disabilities Act (ADA). You
may request accommodations by completing the “Request for Accommodations
Form (Parts A and B)” when you log into your account online for the first time.
Submit all completed documentation to National Testing Network by mail or fax
(425-774-0829).
National Testing Network
Accommodation Request
18720 33rd Avenue West
Lynnwood, WA 98037
All sections of the form must be completed; if one of the forms does not apply,
please mark as "not applicable."
Requests must be made in advance and supported by documentation from a
physician. Requests must be made and accepted prior to scheduling your exam
with accommodations. You will be notified of the result of your request within 10
business days of receipt of your accommodation request.
Languages The exams are only offered in English.
Arrival Time Make sure you have the correct date, time, and location of your exam. Arrive 30
minutes before your scheduled exam time so you have plenty of time for check-in.
Late Arrival Policy Entrance to the exam closes at exam time. Candidates who arrive late will not be
admitted. No exam will be delayed waiting for a late arrival. If you are late or do
not show for your exam, you must go online to reschedule and pay for another
exam to take at a later time.
Getting Your License Once you have passed your exam, DPOR will be notified by NTN of your passing
score. Applicants who successfully pass the examinations should receive their
license in the mail from the DPOR, with no additional action typically required on
their part, within seven to 10 business days.
Need Help? If you need help with this process, please contact us anytime by clicking the
“Contact Support” link on ntnlicensingexams.com, or call 866-563-3882.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 6
E X A M R U L E S
Study Materials &
Calculators
You may bring with you and use reference books and training manuals during the exam. All reference materials you bring to the exam must relate to the content outline found within this Candidate Information Bulletin (CIB), pages 9 & 10. Reference books and training materials may be highlighted, underlined, and/or indexed prior to the exam. Notes previously written in the margins are acceptable including any relevant formulas. Electronic references are prohibited (e.g. no laptops or tablets). Reference materials that include practice tests and/or test questions are not allowed. Handwritten notes, loose papers, legal pads or notepads of any kind are not allowed in the exam room; handwritten notes inserted into training manuals must be removed prior to entering the exam room. Handouts provided by the trainers and made part of the training manual are allowed. If candidates have written notes covering the inside covers and/or any blank pages in the reference books or manuals, they must be erased, scratched through or covered prior to entering the examination room or those references will be confiscated by the proctor. The following list of tabs may be used. Acceptable Tabs:
Avery Swift Tabs Self-Adhesive Permanent Plastic Tabs
Redi-Tag Self-Stick Permanent Adhesive Index Tabs
Unacceptable Tabs:
Post-It Index Flags
Post-It Flags
Non-programmable calculators are allowed in the exam room. NOTICE: Effective Feb 1, 2017, handwritten notes will no longer be allowed in reference books/training materials brought into the test centers.
Personal Belongings No wallets, purses, backpacks, hats, caps, visors (with the exception of religious
apparel), hooded clothing, coats, shawls, heavy jackets or other personal belongings are
allowed in exam rooms. Such items may not be accessed during the exam. National
Testing Network (NTN) assumes no responsibility or liability for any personal items in
the facility.
No Digital Devices No digital devices (cell phones, pagers, mp3 players, USB drives, cameras, voice
recorders, digital watches, etc.), with the exceptions of required medical devices and a
non-programmable calculator, are allowed in exam room. Non-programmable
calculators must be silent and battery-operated. Non-programmable calculators must
not be able to print or have a keyboard containing the alphabet.
No Weapons No weapons of any kind are allowed in the facility.
Talking During the exam, speak only to exam proctors. Do not speak to other candidates.
(Raise your hand if you need assistance during an exam.)
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 7
E X A M R U L E S
No Cheating Cheating or falsifying information is not tolerated and will result in immediate dismissal
from the exam site. In addition, the DPOR will be provided with all available information
pertinent to the incident which may result in denial of your application for licensure.
No Disruptions No disruptive behavior or unnecessary noise is allowed.
No Drinking, Eating,
Chewing, or Smoking
No eating, drinking, gum chewing, toothpick chewing, or smoking is allowed. No food or
beverages may be brought into the exam room. (Drinking water is available.)
Accommodations will be allowed with appropriate documentation.
Stay Within Assigned
Workstations
Candidates and their test items must remain within the boundaries of their assigned
workstation. Bending or leaning into someone else’s workstation is not allowed.
Breaks No timeout for breaks is given during the exam. You must get permission from an exam
proctor to leave your exam (e.g. for a restroom break).
No Companions or
Visitors
Candidates are not allowed to have companions or visitors in the building.
Rule Violations Any candidates who violate exam rules or who do not show respect for the professional
exam setting, will be required to leave the exam site. Their opportunity to sit for the
exam will be forfeited. Their exam will be voided and will not be scored. The exam fee
will not be refunded. Those who cheat may also be responsible for damages based on
copyright/trademark law violations. Violations can result in additional suspensions from
testing or affect receiving a license.
Appeals Process National Testing Network (NTN) will consider appeals regarding significant procedural
errors or adverse environmental conditions during exam administration. Please contact
National Testing Network Customer Support within 15 calendar days after the date of
notification of exam results. The appeal must be made in writing and can be sent to
[email protected] or to Appeals Process, National Testing Network,
18720 33rd Avenue West, Lynnwood, WA 98037.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 8
F R E Q U E N T L Y A S K E D Q U E S T I O N S
How and when do I
find out about my
exam results?
Your exam results, including your performance in each content area, will be posted
on your online account page within 10 business days after you complete your exam.
The employees at exam locations do not have access to exam scores and cannot
answer questions related to your performance on any exam.
What is the passing
score?
Passing score for the written exam is 75. Candidates scoring less than 75 on the
written exam must take the entire written exam again.
When can I retake an
exam?
If you do not receive a passing score on your exam you can immediately reschedule
another exam.
What is the
cancellation and
refund policy?
Exam fees are non-refundable. Exams can be rescheduled up to 7 calendar days prior
to your exam date by clicking the “Contact Support” link on ntnlicensingexams.com
and submitting a request. Schedule changes are not allowed outside of the 7 day
policy.
What is the policy on
extreme weather and
emergency closure?
In case of extreme weather conditions or other emergencies that warrant closure of
any testing center, you will be notified by the testing center as soon as
possible. When possible, you will be notified at least two hours before your
scheduled time. After you receive notification from the testing center, exams can be
rescheduled by clicking the “Contact Support” link on ntnlicensingexams.com and
submitting a weather re-schedule request.
Do I have to take the
exam for things that
are not taught in my
program?
You must be prepared for testing in all areas outlined for your Class. This information
is found on pages 12-19 of the Candidate Information Bulletin (CIB).
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 9
Wastewater Works
Operator Exam
I N T R O D U C T I O N A N D R E F E R E N C E M A T E R I A L S
The exam covers professional knowledge and laws that regulate wastewater works operators.
Study materials for the Wastewater Works Operator Classes 1 - 4 exams include:
1. Standard Methods for Examination of Water & Wastewater, 2012, 22nd edition, American Water Works Association, Denver, CO 80235 (800.926.7335) http://www.awwa.org/searchresults.aspx?q=28493774
2. Manual of Practice 11: Operation of Municipal Wastewater Treatment Plants, 6th edition, 2008, Water Environment Federation, Alexandria, VA (800.666.0206) http://accessengineeringlibrary.com/browse/operation-of-municipal-wastewater-treatment-plants-mop-no-11-sixth-edition
3. Advanced Waste Treatment, 2002, Office of Water Programs, California State University, Sacramento Foundation, Sacramento, CA 95819-6025 (916.278.6142) www.amazon.com/advanced-waste-treatment-kenneth-kerri/dp/188470140X
4. Activated Sludge: Manual of Practice No. OM-9, 2002, 2nd edition, Activated Sludge Task Force, Water Environment Federation, Alexandria, VA (800.666.0206) www.e-wef.org/onlinestore/productdetail/tabid/55/productid/3693/subsystem/inv/productcode/mm2023/default.aspx
5. Basic Wastewater License Review: Volumes 1 & 2, 5th edition, Office of Operator Training, Virginia Department of Environmental Quality, Richmond, VA 23219 (804.698.4000) http://www.deq.virginia.gov/Programs/Water/WastewaterAssistanceTraining/TrainingManuals.aspx
6. Advanced Wastewater License Review, 5th edition, Office of Operator Training, Virginia Department of Environmental Quality, Richmond, VA 23219 (804.698.4000) http://www.deq.virginia.gov/Programs/Water/WastewaterAssistanceTraining/TrainingManuals.aspx
7. Virginia Administrative Code, Title 9, Agency 25, chapter 25, section 10: Virginia Permit Regulations, 2012 http://register.dls.virginia.gov/details.aspx?id=3081
8. Code of Federal Regulations, Title 40, Part 136: Sampling & Testing Guidelines (866.512.1800) http://www.ecfr.gov/cgi-bin/text-idx?tpl=/ecfrbrowse/Title40/40cfr136_main_02.tpl
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 10
9. Code of Federal Regulations, Title 40, chapter 503: Bio solids (866.512.1800) http://www.ecfr.gov/cgi-bin/text-idx?tpl=/ecfrbrowse/Title40/40cfr503_main_02.tpl
10. Code of Federal Regulations – 29, parts 1900 to 1910.000, July 1, 2004 revision (866.512.1800) http://bookstore.gpo.gov/CFR
11. Manage for Success: Effective Utility Leadership Practices, 2005, Office of Water Programs, California State University, Sacramento Foundation, Sacramento, CA 95819-6025 (916.278.6142) www.owp.csus.edu/courses/management/manage-for-success-effective-utility-leadership-practices.php
12. Manual on the Causes & Control of Activated Sludge Bulking, Foaming & Other Solids Separation Problems, 3rd edition, 2003, by D. Jenkins, M. Richard, & G. Daigger, CRC Press, 2000 NW Corporate Blvd, Boca Raton, FL 33431 (800.272.7737) www.crcpress.com/product/isbn/9781566706476
13. Prime Movers: Engines, Motors, Turbines, Pumps, Blowers, & Generators. Manual of Practice OM, 1984, Water Environment Foundation, Alexandria, VA 22314-1994 (800.666.0206) www.amazon.com/prime-movers-generators-pollution-federation/dp/0943244560
14. Operation of Wastewater Treatment Plants: A Field Study Training Program, volume 2, 7th edition, 2007, California State University, Sacramento Foundation, (916.278.6142) www.owp.csus.edu/courses/wastewater/operation-of-wastewater-treatment-plants-vol-ii.php
15. Operation of Wastewater Treatment Plants: A Field Study Training Program, volume 1, 7th edition, 2008, California State University, Sacramento Foundation, (916.278.6142) www.owp.csus.edu/courses/wastewater/operation-of-wastewater-treatment-plants-vol-i.php
16. Virginia Occupational Safety & Health Program (VOSH), chapters 16 VAC 25-60-10, 16 VAC 25-140-10, 16 VAC 25-150-10, 16 VAC 25-160-10, & 16 VAC 25-170-10, excerpts included. Virginia modifications to federal OSHA rules, Virginia Occupational Safety & Health Enforcement, Department of Labor & Industry, Manassas, VA 20109 (703.392.0900) http://www.doli.virginia.gov/vosh_enforcement/vaunique_standards.html
If a test question answer could differ because of conflicting information in test reference sources, a legal
requirement such as a code, law or regulation overrides any other reference. If two legal requirements appear
to conflict, the state-specific code, law, or regulation overrides the national one. Information from sources on
the test reference list overrides information from other sources or persons.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 11
E X A M A D M I N I S T R A T I O N
Exam Time 4 hours
Computerized Testing The exam is computer-administered. You must be able to use a mouse and be
familiar with basic keyboarding. Exam administrators will give clear instructions and
can help if you have trouble using the computer. During your exam, you will be able
to go back to any question and review and change your answer, if needed.
Languages The exam is in English.
T I P S F O R T A K I N G T H E E X A M
Instructions Thoroughly read the instructions before you begin.
Read questions thoroughly
Read each question carefully before you answer it. The most common reason
people miss questions when they know the material is that they do not read the
questions carefully.
Read all answers before choosing
Read all answers before making your choice to ensure you select the most
appropriate answer.
Answer every question
Rule out the answers you know are wrong and then make the best available
choice.
Don’t spend too much time on one question
If you have a hard time with a particular question, move on and make a note to
come back to that question later.
Double check answers If you finish early, use the remaining time to review and double-check your
answers.
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 12
D E T A I L E D E X A M C O N T E N T : W A S T E W A T E R W O R K S O P E R A T O R C L A S S 1
The Wastewater Works Operator Class 1 exam contains 75 multiple-choice questions that come from the areas
listed in this section. The number of scored items that cover each topic area is shown in the left column. All
topic areas were rated as important to successful job performance in a survey of Virginia licensed wastewater
works operators.
Wastewater Operations
10 items
Evaluate incoming wastestream/sidestream characteristics - Biological/chemical - Color - Flow pattern - Mixing pattern - Odor - Solids concentration - Volume
Sample collection and analysis - Alkalinity - Bacteriological testing - Basic laboratory techniques - Bioassay - Biochemical oxygen demand - Chemical oxygen demand
- Chlorine residual - Dentrification - Dissolved oxygen - Dissolved solids - Metal analysis - Microbiological - Nitrogen (Ammonia, Nitrate, Nitrite,
Total Kjeldahl) - Oxygen uptake rate - pH - Phosphorus - Phosphorus removal - Settleability testing - Solids - Temperature - Volatile acids
Monitor, Evaluate, and Adjust Treatment Processes & System
13 items
Activated sludge Add dry chemicals Add gaseous chemicals Add liquid chemicals Chemical/physical advanced waste
treatment following secondary treatment
Chlorination Clarifiers Comminution Dechlorination Effluent discharge and reuse Flow equalization Grit removal Ion exchange for advanced waste
treatment Media filtration
Nitrification Odor control Reverse osmosis, electrodialysis, and other
membrane filtration Screening Solid dewatering (filtration, centrifugation,
drying beds) Solids conditioning (chemical, thermal,
elutriation) Stabilization (disgestion, thermal, chemical) Thickening (gravity, flotation,
centrifugation, filtration) Ultraviolet irradiation Volume reduction (drying, incineration,
composting)
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 13
Operating and Maintaining Equipment
9 items
Blowers and compressors Check and evaluate capacity of
equipment Chemical feeders Computers Drives Electronic testing equipment Engines Fittings and piping Generators Heat exchangers Hydraulic equipment Inspect equipment for abnormal
conditions
Instrumentation Lifting equipment Measure and evaluate head loss Motors Odor control equipment Pneumatic Equipment Power tools Pumps Read and evaluate chart and meter results,
gauges Startup/shutdown procedures Tanks and infrastructure Traps and drains Valves
Security & Safety Procedures
9 items
Arc flash Bloodborne pathogens Chemical handling Confined space entry Electrical hazards Fire safety Lock-out/tag-out Material Safety Data Sheets (MSDS)
Natural and manmade disasters Personal protective equipment Respiratory protection Spill response Terrorism Toxic atmosphere Transportation
General Science and Mathematical Principles
12 items
Biology Chemistry
- Chemical properties Fluid Mechanics Mathematics
- Basic arithmetic - EPA approved analytical methods - Unit conversions - Usage of formulas
Measurement principles Mechanical principles Physical science Principles of electricity
Administrative Processes and Procedures
10 items
Monitoring/reporting requirements Record and evaluate data Recordkeeping
Laws and Regulations
12 items
Federal and State law and regulations State laws relating to licensure
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 14
D E T A I L E D E X A M C O N T E N T : W A S T E W A T E R W O R K S O P E R A T O R C L A S S 2
The Wastewater Works Operator Class 2 exam contains 70 multiple-choice questions that come from the areas
listed in this section. The number of scored items that cover each topic area is shown in the left column. All
topic areas were rated as important to successful job performance in a survey of Virginia licensed waste
waterworks operators.
Wastewater Operations
9 items
Evaluate incoming wastestream/sidestream characteristics - Biological/chemical - Color - Flow pattern - Mixing pattern - Odor - Solids concentration - Volume
Sample collection and analysis - Alkalinity - Bacteriological testing - Basic laboratory techniques - Biochemical oxygen demand
- Chlorine residual - Dentrification - Dissolved oxygen - Dissolved solids - Metal analysis - Microbiological - Nitrogen (Ammonia, Nitrate, Nitrite,
Total Kjeldahl) - Oxygen uptake rate - pH - Phosphorus - Phosphorus removal - Settleability testing - Solids - Temperature
Monitor, Evaluate, and Adjust Treatment Processes & System
12 items
Activated sludge Add liquid chemicals Chemical/physical advanced waste
treatment following secondary treatment
Chlorination Clarifiers Dechlorination Effluent discharge and reuse Flow equalization Grit removal
Nitrification Odor control Screening Solid dewatering (filtration, centrifugation,
drying beds) Stabilization (disgestion, thermal, chemical) Thickening (gravity, flotation,
centrifugation, filtration) Ultraviolet irradiation Volume reduction (drying, incineration,
composting)
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 15
Operating and Maintaining Equipment
9 items
Blowers and compressors Check and evaluate capacity of
equipment Chemical feeders Computers Drives Electronic testing equipment Generators Inspect equipment for abnormal
conditions
Instrumentation Motors Power tools Pumps Read and evaluate chart and meter results,
gauges Startup/shutdown procedures Tanks and infrastructure Valves
Security & Safety Procedures
9 items
Arc flash Bloodborne pathogens Chemical handling Confined space entry Electrical hazards Fire safety Lock-out/tag-out Material Safety Data Sheets (MSDS)
Natural and manmade disasters Personal protective equipment Respiratory protection Spill response Terrorism Toxic atmosphere
General Science and Mathematical Principles
12 items
Biology Chemistry
- Chemical properties Fluid Mechanics Mathematics
- Basic arithmetic - EPA approved analytical methods - Unit conversions - Usage of formulas
Measurement principles Mechanical principles Physical science Principles of electricity
Administrative Processes and Procedures
8 items
Monitoring/reporting requirements Record and evaluate data Recordkeeping
Laws and Regulations
11 items
Federal and State law and regulations State laws relating to licensure
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 16
D E T A I L E D E X A M C O N T E N T : W A S T E W A T E R W O R K S O P E R A T O R C L A S S 3
The Wastewater Works Operator Class 3 exam contains 60 multiple-choice questions that come from the areas
listed in this section. The number of scored items that cover each topic area is shown in the left column. All
topic areas were rated as important to successful job performance in a survey of Virginia licensed waste
waterworks operators.
Wastewater Operations
8 items
Evaluate incoming wastestream/sidestream characteristics - Biological/chemical - Color - Flow pattern - Mixing pattern - Odor - Solids concentration - Volume
Sample collection and analysis - Alkalinity - Bacteriological testing - Basic laboratory techniques - Bioassay - Biochemical oxygen demand - Chemical oxygen demand
- Chlorine residual - Dentrification - Dissolved oxygen - Dissolved solids - Metal analysis - Microbiological - Nitrogen (Ammonia, Nitrate, Nitrite,
Total Kjeldahl) - Oxygen uptake rate - pH - Phosphorus - Phosphorus removal - Settleability testing - Solids - Temperature - Volatile acids
Monitor, Evaluate, and Adjust Treatment Processes & System
11 items
Activated sludge Add dry chemicals Add gaseous chemicals Add liquid chemicals Chemical/physical advanced waste
treatment following secondary treatment
Chlorination Clarifiers Comminution Dechlorination Effluent discharge and reuse Flow equalization Grit removal Media filtration
Nitrification Odor control Screening Solid dewatering (filtration, centrifugation,
drying beds) Solids conditioning (chemical, thermal,
elutriation) Stabilization (disgestion, thermal, chemical) Thickening (gravity, flotation,
centrifugation, filtration) Ultraviolet irradiation Volume reduction (drying, incineration,
composting)
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 17
Operating and Maintaining Equipment
8 items
Blowers and compressors Check and evaluate capacity of
equipment Chemical feeders Computers Drives Electronic testing equipment Engines Fittings and piping Generators Hydraulic equipment Inspect equipment for abnormal
conditions
Instrumentation Lifting equipment Motors Odor control equipment Pneumatic Equipment Power tools Pumps Read and evaluate chart and meter results,
gauges Startup/shutdown procedures Tanks and infrastructure Traps and drains Valves
Security & Safety Procedures
8 items
Arc flash Bloodborne pathogens Chemical handling Confined space entry Electrical hazards Fire safety Lock-out/tag-out Material Safety Data Sheets (MSDS)
Personal protective equipment Respiratory protection Spill response Toxic atmosphere
General Science and Mathematical Principles
11 items
Biology Chemistry
- Chemical properties Fluid Mechanics Mathematics
- Basic arithmetic - EPA approved analytical methods - Unit conversions - Usage of formulas
Measurement principles Mechanical principles Physical science Principles of electricity
Administrative Processes and Procedures
6 items
Monitoring/reporting requirements Record and evaluate data Recordkeeping
Laws and Regulations 8 items
Federal and State law and regulations State laws relating to licensure
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 18
D E T A I L E D E X A M C O N T E N T : W A S T E W A T E R W O R K S O P E R A T O R C L A S S 4
The Wastewater Works Operator Class 4 exam contains 60 multiple-choice questions that come from the areas
listed in this section. The number of scored items that cover each topic area is shown in the left column. All
topic areas were rated as important to successful job performance in a survey of Virginia licensed waste
waterworks operators.
Wastewater Operations
10 items
Evaluate incoming wastestream/sidestream characteristics
- Biological/chemical - Color - Flow pattern - Odor - Solids concentration
Sample collection and analysis - Alkalinity - Bacteriological testing - Basic laboratory techniques - Bioassay - Biochemical oxygen demand - Chemical oxygen demand
- Chlorine residual - Denitrification - Dissolved oxygen - Dissolved solids - Microbiological - Nitrogen (Ammonia, Nitrate, Nitrite,
Total Kjeldahl) - pH - Phosphorus - Phosphorus removal - Settleability testing - Solids - Temperature - Volatile acids
Monitor, Evaluate, and Adjust Treatment Processes & System
12 items
Activated sludge Add liquid chemicals Chemical/physical advanced waste
treatment following secondary treatment
Chlorination Clarifiers Comminution Dechlorination Grit removal
Nitrification Odor control Screening Solid dewatering (filtration, centrifugation,
drying beds) Thickening (gravity, flotation,
centrifugation, filtration) Ultraviolet irradiation
Operating and Maintaining Equipment
8 items
Blowers and compressors Check and evaluate capacity of
equipment Chemical feeders Computers Drives Electronic testing equipment Fittings and piping Generators Hydraulic equipment Inspect equipment for abnormal
conditions
Instrumentation Lifting equipment Motors Pumps Read and evaluate chart and meter results,
gauges Startup/shutdown procedures Tanks and infrastructure Traps and drains Valves
© Copyright 2015 National Testing Network, Inc., revision date 11.16.15 Page 19
Security & Safety Procedures
5 items
Arc flash Bloodborne pathogens Chemical handling Confined space entry Electrical hazards Fire safety Lock-out/tag-out Material Safety Data Sheets (MSDS)
Natural and manmade disasters Personal protective equipment Respiratory protection Spill response Toxic atmosphere
General Science and Mathematical Principles
13 items
Biology Chemistry
- Chemical properties Fluid Mechanics Mathematics
- Basic arithmetic - Unit conversions - Usage of formulas
Measurement principles Mechanical principles Physical science Principles of electricity
Administrative Processes and Procedures
3 items
Record and evaluate data Recordkeeping
Laws and Regulations 9 items
Federal and State law and regulations State laws relating to licensure
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P R A C T I C E Q U E S T I O N S
Questions on the exam are followed by four answer choices with only one correct answer. Review the sample
questions and answers below.
1. Failure of the collector flight system in a rectangular primary setting tank will result in
a. an increase in the percentage of solids in the sludge pumped from the tank. b. an immediate decrease in the primary effluent suspended solids. c. a decrease in the percentage of solids in the sludge pumped from the tank. d. a gradual decrease in the primary effluent suspended solids.
2. What minimum oxygen concentration is considered safe when entering a confined space?
a. 18% b. 18.5% c. 19% d. 19.5%
3. What is the maximum allowable time between collection and testing of effluent bacteriological
samples?
a. 15 minutes b. 6 hours c. 24 hours d. 48 hours
4. When nitrification takes place in an activated sludge or other suspended growth treatment system, a
proportional reduction can be expected in
a. methanol. b. temperature. c. alkalinity. d. MLSS.
5. The term suction lift refers to the pressure measured from the center line of the pump
a. up to the static discharge head. b. down to the static discharge head. c. down to the water surface. d. up to the water surface.
Answers: 1. c. 2. d. 3. b. 4. c. 5. c.