v1ewpoint Issue 1

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V1EWPOINTTHE 1E MAGAZINE ALL ABOUT EFFICIENT IT ISSUE 1

06When is free too cheap?How built-in and bundled powermanagement solutions compareto the more extensive features thatNightWatchman Enterprise has tomanage power-intensive IT systems.

12Energy RebatesGenerous incentives that NorthAmerican utility companies offerto partially or fully fund the costs ofPC power management or a serverreduction program.

18InterviewViewpoint talks to Richard Barnesof Arup on why NightWatchmanEnterprise was its PC powermanagement solution of choiceand the steps he took to select it.

22Server EfficiencyHow energy smart is your serverestate? Are you contributing to theworlds $27.4 billion of waste byrunning unproductive servers?It is time to look at useful work.

TakingacloserlookatPowerManagement

Welcome to V1EWPOINT, the magazine from 1E all about Efficient IT. Inthis issue we take a closer look at power management and what it can do foryour company.

Anyone can switch off a computer. The complex part is making surethat the user can use it whenever they need to, that IT can patch it as needed,that it remains healthy and that energy savings are reported accurately.

Productivity can be affected if users have to wait to boot up theirworkstations when they come into work, or if updates and new softwarehave to be installed during working hours their computers may becomeless responsive. If a nag screen tells them to restart their machine then it isa distraction and time away from the work they should be focused on.

We have discovered that in many companies, users are unlikely to takethe personal responsibility to power down their computers anyway. After all,they do not pay the corporate utility bills. Research shows that in the US,% of employed adults who use a PC at work dont typically shut downtheir PCs at the end of the work day, in Europe users are marginally better,for example in the UK and Germany % of employees always shut downtheir machines.

Companies realize that energy costs rise year on year and so haveturned to the IT department to see what savings can be made. Many ITexecutives believe it is easy to solve just by setting a power policy within thesystems administration center. But, to demonstrate credible savings without

impacting user productivity you need theright tools. You do not just have to take

our word for it. We have interviewedour customers and partners so youcan see the positive contributions

they have made through implement-ing power management solutions and

what prompted them to do it.We hope that you find this magazine

stimulating, informative and ofassistance when considering your power

management strategies. Its an issue youcant afford to ignore organizations

need to adapt by introducing newprocesses that create the necessary

change in their approach to ITEfficiency.

Happy reading!Sumir Karayi, CEO 1E

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INBR1EF04 START UP News aboutproducts and people06 FEATURE WHEN ISFREE TOO CHEAPFive reasons why free powermanagement solutions arentworth the money10 CASE STUDY AVIVAClaiming a premiumenvironmental footprint12 FEATUREENERGY REBATES Generousincentives to save you moneyand energy14INFOGRAPHIC THE ITPOWER MANAGEMENTLANDSCAPE Statisticsthat show the efforts beingmade to minimize CO2emissions and reduce energyconsumption really do makea difference16 FEATUREGOOD NIGHTSleeplessness and its impacton an organizations powermanagement strategy18 INTERV1EWRICHARD BARNES FROMARUP Power managementselection criteria21 TECHNOLOGYCISCO AND1E Managingefficiencies across thecorporate IT infrastructure22 FEATURE HOWEFFICIENT IS YOURSERVER ESTATE? Are youcontributing to the worlds$27.4 billion of waste byrunning unproductive servers?24 FEATUREIMPLEMENTING PC POWERMANAGEMENT 1E Servicesshares top tips to help youapproach, execute andoperate a successful PCpower management solution26 COLUMN ASK THEPRODUCT MANAGERSHelp and advice from thosein the know

Contents

V1EWPOINT ISSUE 01 03

[email protected]

EditorSu Kent

Assistant EditorGeoff Collins

Contributing EditorKarolina Shaw

Editorial AssistantJessica Sutherland-Martin

Art DirectorMichael Lindley at TruthStudio+44 (0)114 266 6466www.truthstudio.co.uk

Photography Edmund Clark(pages 02, 24, 25, 26)+44 (0)7973 205408www.edmundclark.com

Illustration Brindeau Mexter(pages 14-15)+44 (0)1483 720251www.brindeaumexter.com

Printer Northend Creative PrintSolutions+44 (0)114 250 0331www.northend.co.uk

HeadquartersUnited States 1E, 5 Penn Plaza, 24th FloorNew York, NY 10001, USA Toll Free: 1 866 592 4214

United Kingdom1E, CP House97-107 Uxbridge RoadLondon W5 5TL, UK Tel: +44 (0)20 8326 3880

Regional Offices Germany Tel: +49 (0)69 95 73 98 14

France 1E, 54/56 Avenue Hoche75008 Paris, FranceTel: +33 (0)1 56 60 52 35

India 1E, 3rd Floor, Tower B, Logix Techno Park, Sector-127Noida 201301, UP, IndiaTel: +91 120 402 4000

Copyright 2012 1E.All rights reserved. 1E shall notbe liable for technical or editori-al errors or omissions containedherein. 1E, the 1E logo,NightWatchman, Nomad Branchand Drowsy Server areregistered trademarks of 1E.The names of actual companiesand products mentioned hereinmay be the trademarks orregistered trademarks of theirrespective owners.

Improving the efficiency of IT tops the list for enterprises as they go into, according to independent research firm Forrester Research, Inc.:

While started with a more robust IT spending environment, many

organizations began to pull back midyear, and plans are expected to

be more conservative given the high degree of uncertainty. [...] Efficiency

and consolidation are top IT priorities.

Despite this, worldwide IT spending is set to reach $. trillion in

(.% growth), so how should CIOs prepare for an efficient ? The cost of

maintaining this huge amount of IT has grown over the past years to consume

around percent of each years IT budget. CIOs want to reduce this figure either

to simply reduce costs or to have more resources for new projects that take the

business forward.

Added to the high cost of maintenance is the endemic energy waste that IT

generates which has become the norm across all industries and all types of

organizations. Traditionally, IT has not been responsible for paying utility bills and

therefore has not proactively invested in initiatives to reduce consumption. This has

to change as IT departments will become increasingly more accountable for the

energy consumed by IT equipment.

Furthermore, upgrades to an employees PC can squander vital work time and

cut into productivity. Also users may wait up to a week or more for software.

Forward thinking IT departments are starting to consider how initiatives can

actually increase end user productivity at the same time as efficiency.

Softwareonyour side1E has developed solutions that help to reduce the numbers of servers, network

bandwidth constraints, software licenses and energy consumption. Our

comprehensive range of IT Efficiency solutions (see side panel) create better use of

resources and help you work efficiently, productively and sustainably.

Whether its power management which will intelligently run your network and

power down PCs out of hours or when they are not use; server efficiency which will

help you optimize the number of servers across the business; streamlined systems

management that cuts down the number of servers you need; or software asset

management where software licenses are managed more efficiently, organizations

can save millions in energy, rationalize processes and cut their carbon footprint

substantially. Users become more productive, and IT departments are freed up

from repetitive tasks.

Now that the right tools are available this is a tremendous opportunity for

organizations to become IT efficient. For example, our power management

solutions have helped our customers save in excess of $m in energy costs alone,

cutting their CO2 emissions by . million tons.

What are you waiting for?

EfficiencymattersPassionate about making IT leaner and more responsive, Sumir Karayi,chief executive of 1E shares his thoughts on strategies to streamline spendand generate business value from your IT investments

AppClarity rapidly helpsorganizations reduce their softwarebills. It seeks out unused software inan enterprise, financially quantifiesthe waste caused by that unusedsoftware, reclaims and reuses theunused licenses and eliminatesunnecessary license liability.

NightWatchman Enterprise is themarket-leading, comprehensive PCpower management solution whichaddresses the % of PCs that areleft on, draining power unnecessarily,overnight and on weekends. Itensures that every computerremains available and ready to bepatched day or night without everimpacting user productivity.

NightWatchman Server Editionhelps organizations reduce thenumber of servers they are runningwhether physical or virtual. Itanalyzes and reports the amount ofuseful activity across physical andvirtual servers enabling unused onesto be decommissioned.

Nomad Enterprise uses sparebandwidth to deliver OS upgrades,software deployments and patchessafely and securely to thousands ofPCs and servers, day or night, withzero disruption. OS releases,software applications and updatesare distributed to remote serverlessbranch offices and bandwidth-challenged environments.

Shopping is the app store for theenterprise which enables softwareself-service and automates therequest, approval and deliveryprocess, meaning that users candownload the software and servicesthey need at any time.

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THE LATEST NEWS FROM 1E

Driving savingsBalfour Beatty WorkPlace ismaking a positive contributionto its sustainability vision withNightWatchman Enterprise.

Balfour Beatty WorkPlace, part of amulti-billion pound internationalengineering, construction andservices group selectedNightWatchman Enterprise, toreduce energy waste and carbonemissions from unused PCs.

As a group, we had a weighted scoreof 900.5 in the CRC PerformanceLeague Table this year, a score whichwe will be actively looking to improvein the coming year. WithNightWatchman Enterprise we canmonitor and drive savings now and inthe future, says Alex Playford, ITProject Manager, Balfour BeattyWorkPlace.

04 V1EWPOINT ISSUE 01

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PC energy use cut by halfResponsible for some of the most historically and culturally significant waterfront locations, Sydney Harbour Foreshore Authority owns and manages

around 140 heritage assets. The Foreshore Authority needed to deploy software patches

and upgrades to its computers in an effective and efficient mannerso installed NightWatchman Enterprise across its PC estate.Computers were automatically shut down at 7pm unless theywere still in use. NightWatchman Enterprise facilitates automaticsoftware patching and upgrades to be done after hours, whenenergy tariffs are cheaper and with zero disruption to end users.

Since implemented theres been a 51% decrease in powercost and emissions from computers. End users have experiencedgreatly improved, zero-impact software patching and upgrades.

COP in or COPout?Global climate politics are incredibly complex. So, whatreally happened during COP 17 in Durban last December?

Durban did achieve positive change. The goal of the summit wasto negotiate a new climate deal by 2015, to replace the Kyotoprotocol. Indeed, progress towards that goal was made.

The worlds biggest carbon emitters China, the United States,the EU and India all agreed to negotiate legally bindingrestrictions. The crucial issue was whether a new agreement onprotecting the climate should have full legal force. It was alsoagreed that poorer countries would get a $100bn fund by 2020to help develop frameworks for a green economy.

Whatever is agreed will be coming into force from 2020. Untilthen we have the Kyoto agreement although Japan, Russia andCanada stated that they would not take on further Kyoto targets.All three are in the top ten emitters of Green House Gases.

So what do we need to do? Organizations must prepare forclimate change, because its unavoidable. Enterprise-class PCpower management solution NightWatchman Enterprise andserver power management solution NightWatchman Server Editionare proven to help reduce carbon emissions and save money.Start now.

StartUp

1E leads PC powermanagement, says Ovum

According to technologyanalyst firm, Ovum, 1E pullsaway from other vendors inthe PCPM landscape.

Rhonda Ascierto, Ovum senioranalyst for energy andsustainability technology andauthor of Selecting a PC PowerManagement Solution Vendor,says; NightWatchman Enterpriseshould be shortlisted by mid-to-large-size organizations that seeka best-of-breed, stand-alonePCPM solution that can alsoperform patch management andPC health remediation. It is anexcellent choice for organizationswith a focus on sustainabilitybecause its reports include CO2consumption and savings, whichcan feed into company-widesustainability reports.

CONTRIBUTIONS BY SU KENT, KAROLINA SHAW AND JESSICA SUTHERLAND-MARTIN

EfficiencybyNumbers

USDepartment ofStatesaves energy, cost and timewith Efficient IT initiatives

$1.3mAnnual cash savings made by VerizonWireless following the deployment ofNightWatchman Enterprise.

We decided on a PC powermanagement project tomanage the energyconsumption of our PCs asour on-going objective is todecrease our environmentalfootprint by 5%. One monthin with NightWatchmanEnterprise and we haveseen a significant decreasein electricity consumption.Peter Schonberg,IT Environmental Team Lead,Medibank

$2.4mAnnual cash savings made by Dell afterthe deployment of NightWatchmanEnterprise.

5.6mKilowatt hours of electricity expectedsavings following deployment ofNightWatchman Enterprise across 30,000of Avivas PCs.

135mKilowatt hours of electricity per yearAT&T saved by powering downcorporate PCs during non-working hours.

3mKg of CO2 saved following deploymentof NightWatchman Enterprise acrossHSBCs PC estate, saving over $1m onenergy costs.

The US Department of States PCpower management project hascreated time savings, reducedrisk scores and reduced powerwaste. The initiative eliminatedmore than 21,000 metric tons(23,000 tons) of carbon emissionsper year.

The United States Department ofState is the Federal Executivedepartment responsible for inter-national relations for the UnitedStates. It covers more than 50domestic facilities, and has morethan 250 US embassies, consulatesand passport agencies.

Secretary Clinton in her 2009Earth Day Speech identified thatthe State Departments computerservices take up about 3% of itsbuilding space but consume 40%of the electricity load. She said,We are working with a team fromthe IT department to narrow thatratio, but one thing we could all do isturn off our computers. That actuallywould save energy.

Seamless integration,significant savingsTo comply with federal mandatesand to support the DepartmentsGreening Diplomacy Initiative, theDepartment launched an agency-wide initiative to eliminate powerwaste across 100 percent of itsworkstation computers.

88,986 desktops at 468 world-wide sites had been kept on 24 hoursa day to ensure regular securityscanning, maintenance, and patching.Now, NightWatchman Enterprise

shuts down unused workstationsmaintaining security and minimizingdisruption. Integrating seamlesslywith the Departments MicrosoftSystem Center ConfigurationManager platform, it also offersrobust reporting capabilities thataccurately report power and carbonconsumption.

The robust reporting capabilitiesbuilt into NightWatchman Enterpriseempower the Department toaccurately document both power andcarbon consumption savings througha highly customized dashboard,Enterprise View.

Additionally the wake-on-LANfeature of NightWatchman Enterpriseenables workstations to be poweredon for patching, scanning, healthchecks and software installations.These tasks can now be performedduring non-business hours,minimizing impact to normal day-to-day business operations.

With projected savings worldwideof several million dollars per year,power management eliminates morethan 21,000 metric tons of carbonemissions. NightWatchman Enterprisehas led to savings in energy, cost,and time for the Department. It hasbeen widely accepted by theDepartments extensive, global userbase for its automation, flexibility,and ease of support, as well as itsintuitive reporting features.

Award WinnerSHAUN JEFFERYJob title:ICT Operations ManagerCompany:Newham University Hospital1E solutions:NightWatchman Enterprise,NightWatchman ServerEdition


In November, NewhamUniversity Hospitals NHSTrust won Public SectorProject of the year at theGreenbang 2011 EfficiencyAwards.

These awards recognize the topefficiency-building technologies,projects, people and companies.

We have been looking atefficiency for several years, withIT contributing its part to reduceoverall carbon emissions,comments Shaun. Were thrilledto be recognized by theseawards for our efforts to begreener and more efficient withthe IT we have.

Using NightWatchmanEnterprise has shown us that itis possible to make significantenergy savings withoutdisrupting the work of frontlinestaff. Over a year we saved18,500 and reduced our carbonemissions by approximately143 tonnes. Were now lookingto measure server efficiency andidentify how many servers arenot doing anything useful, with aview to decommissioning orrepurposing them.

...one thing we could alldo is turn off our computers.That actually would saveenergy.

WHEN IS FREE TOO CHEAP GEOFF COLLINS


When isfreeFivereasonspowermanasolutionsarethemoney.

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etoocheap?swhyfreeagemententworth

Why would you implement a dedicated PC powermanagement solution when theres a plethora of cheapalternatives? Viewpoint examines the capabilities offeredby built-in and bundled Power Management solutionscomparing them to the more extensive features thatNightWatchman Enterprise gives organizations tomanage todays power-intensive IT systems. Sometimesfree things simply arent worth the cost.

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When selecting a PC power managementproduct there is lots of choice frompremium to cheap and even free.

There are a number of key capabilitiesbuilt into NightWatchman Enterprise from1E that are absent from its cheaper cousins.There is often an assumption that these

capabilities are simply icing on the cake. Indeed many organizationsregard their power management needs as being not like those othercompanies out there and feel that they, just need whats good enough.Here are five key reasons why it is not quite so simple:

1Demonstrate savings crediblyA report showing savings is surely the goal of any power

management project, but it needs to be believable. One

method of calculating savings that is employed by many

of the less sophisticated solutions is to measure the current

consumption and compare it to what it would have been if all PCs had

previously been left on x. This is obviously inaccurate because it

claims credit for any power management that existed before the project

began such as diligent users turning off their own computers. For this

reason if you were to run this report prior to doing any power

management it would claim that it was already making savings! This

level of fallibility means that these reports are basically worthless for

reporting to the press, shareholders or for compliance with legislation.

Recommendation: Chose a power management solution that usesmultiple baselines, comparing an accurate measure of what you wereusing with what you are using.

2A cure for sleeplessnessSleeplessness (also known as insomnia) is another issue that

a significant majority of power management systems fail

to address. Sleeplessness is where the system fails to go into

standby or hibernate mode at the appropriate time because

a process on the system keeps it awake, which means power savings are

lost. Sometimes this is appropriate, like PowerPoint or Media Player

(where there are long periods of apparent user inactivity), but more

often than not it happens for no good reason Antivirus software and

in-house apps are a common cause of sleeplessness. Theres also the issue

of unexpected wakeups where a sleeping PC is woken prematurely due

to a slight movement of a mouse or general network activity. This failure

to be in low power mode when not in use can add up to serious money

(see page & for greater insight).

Recommendation: Ensure that your chosen power managementsolution can detect problems that cause sleeplessness and criticallyremediate them to ensure that maximum savings are achieved.

WHEN IS FREE TOO CHEAP GEOFF COLLINS

Significantly lowersenergycostswithout impactinguser productivity

The NightWatchman Difference

1NightWatchman Enterprise usesmultiple baselines to accurately measuresavings. A baseline is taken before any powermanagement is applied and compared to asecond baseline after a period of powermanagement. New baselines can even be

taken after changes such as hardware refreshto be able to observe the effect on your usage.

2NightWatchman Enterprise has aSleepless Client Detection feature thatallows your administrators to be shownwhich processes are keeping systems awakeand selectively override them. This approach

uniquely preserves the ability for validprocesses such as media player to keep thesystem awake, but will prevent theinappropriate ones from wasting power.

3NightWatchman Enterprise integratesholistically with the patch managementcycle. The built in WakeUp technology will


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3Save users workSure, some vendors will promise you power management

without turning off PCs: Standby, hibernate etc. Sooner or

later though, youll have to reboot them; the IT department

needs to push out security updates and because machines

become unhealthy if they dont get a periodic reboot. Either your users

get prompted to reboot their computers during the day after the patch

has been deployed or ideally the PC gets rebooted overnight. Even

minutes of user down time for a reboot once per week adds up to big

dollars across a large organization. Furthermore if a user actually loses

unsaved work during a scheduled reboot then youve lost any financial

saving that youd make on that PC across an entire year or more.

Recommendation: Your PC power management solution mustconsider the reboot scenario (both from the IT department and enduser perspective) and ideally integrate with your patch managementtechnology.

4Be accurateWhen reporting on consumption or savings there are a

number of key metrics that you need to know. Two of the

most important are how much electricity your PCs use and

how much you pay for that electricity. Many solutions on the

market simply use averages for these values. The more advanced ones

may allow different averages for laptops and desktops, but this is still

woefully inaccurate. For instance a low energy PC can use as little as W

whereas a high performance workstation could be using over W. The

same is true for the cost of energy. For example, a location in the USA

might pay cents per kilowatt hour whereas in Canada the tariff could

be cents. With such a massive difference does an average make sense?


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This is a massive problem if these reports need to be used for reporting

to demonstrate compliance with legislation or for corporate

sustainability objectives.

Recommendation: If your organization has more than one type of PCor multiple locations, then a solution that allows multiple energytariffs and has an understanding of the energy consumption ofdifferent makes and models is essential.

5Dealing with the exceptionsAn enterprise computing environment is a complex

landscape of differing hardware, applications and different

external requirements such as departmental working

patterns. The way that this is addressed by basic level power

management solutions is often to exclude systems with some exotic

requirement. For instance one might exclude any computers that are

in the finance team that have a specific app, because they need to run

overnight once per month. As the project rolls on more and more

machines that have some special circumstance are identified and

excluded, seriously impacting the results of the project.

Recommendation: Consider the edge cases does the solution allowyou to power manage as many machines as possible? Is it capable ofdealing with all of these special user groups?

It might appear at first glance that your free power management maybe good enough. In reality, the lack of critical capability will only giveyou, at best, some power savings on some of your systems some of thetime. You will never know your true situation as the reporting is sooptimistically inaccurate. So, your choice is do power managementproperly or not at all if you dont, itll cost you more in the long run.

wake systems overnight to allow patches to bedeployed, and automatically save any openuser documents prior to the system rebootthat is required to complete the updateprocess. This unique capability solves one ofthe big frustrations of the modern workplace the dreaded reboot nag screen which notonly annoys users but impacts productivity.

41E holds a central database of powerconsumption data for thousands of PCmodels built up over many years. This givesunparalleled ability to accurately measureenergy consumption. This is complementedwith the capability to map different energytariffs to different locations so as to accuratelyattach a financial cost against consumption.

5NightWatchman Enterprise has myriadfeatures designed to handle the scenariosthat might require a machine to be excludedfrom power management: The solution canbe configured to back off if certainapplications are running for example and itis fully scriptable to handle almost anyeventuality.

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Aviva is the worlds sixth largestinsurance group, serving 53.4 millioncustomers across the world withinsurance, savings and investmentproducts. It is the UKs largest insurerand one of Europes leading providersof life and general insurance.

Throughout its year heritage, Avivahas always remained committed tocorporate responsibility. The companystrives to deliver prosperity and peace of mindto its customers, employees, stakeholders andshareholders by acting responsibly and

sustainably, while reducing risk and protectingthe environment.

Reducing carbon emissions acrossthe businessAs its corporate responsibility report states, Aviva has high ambitions and hassharpened its focus on embeddingsustainability in everything it does. Tacklingclimate change and protecting the environmentare key priorities for the company.

High in its priority list is to control itsimpact and carbon footprint, includinggreenhouse gas emissions from energy

consumption and business travel.In , Aviva reduced its gross carbon

emissions by %; the third year in a row it hassuccessfully managed to reduce its C02

emissions. Aviva estimate that % of emissionscome from IT.

Dedicated IT taskforceTo combat this, the insurer set up a dedicatedsustainable IT taskforce, who are alwayslooking at ways that the company can moreaccurately benchmark this impact and identifynew measures for carbon reduction. It was thisgroup who selected advanced PC power

CLAIMING A PREMIUM ENV

CaseStudy_AvivaCHALLENGE

On average, 60% of PCs were beingleft on after work on weekdays andover the weekend at Aviva. A key carbonefficiency measure implemented by thesustainable IT taskforce was a PCpower management project with 1E.

SOLUTION

NightWatchmanEnterprise from1E deployed across 30,000 PCs

BENEFITS

A trial across 856 PCs in the UKpointed to a 6.5% saving in electricity

Projected savings of 7,706,610kWh of electricity per year across30,000 PCs

Equivalent emissions reduction of4,138 metric tonnes of CO2


VIRONMENTAL FOOTPRINTmanagement software Night WatchmanEnterprise from 1E in May .

PC power management trial Prior to starting the large-scale deployment ofNightWatchman Enterprise the team tested thesolution across multiple locations in the UKacross computers. The trial demonstrated a.% reduction in electricity usage.

NightWatchman collected data for one weekand the resulting analysis report demonstratedthat during this period, % of desktop PCsand percent of laptops were being left onovernight. On weekends, % of desktops and

% of monitors were being left on, but only% were actually being used.

Time to deploy After a successful trial, Aviva was ready todeploy NightWatchman across , PCs.The analysis report illustrated that the leadinginsurer could expect to save ,,kWhof electricity per year on completion of thedeployment to , computers (i.e desktopsand laptops). This equates to the prevention of metric tonnes of CO2 being released intothe atmosphere per year.

The solution has been rolled out across the

UK, Europe and the Asia Pacific region overthe past year.

We are only too aware of the challengesposed by climate change. Managing our impacton the environment is central to our CorporateResponsibility programme, commentsChristine Fraser, Property and FinancialServices Director at Aviva.

We are committed to addressing the issueof climate change and strive to eliminate wasteand reduce energy usage. We approached 1E andsaw their solution as the best for what we neededto achieve. We are excited to work together toachieve our carbon management goals.


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For energy providers, the cheapest way to makeenergy is to avoid its generation. For companies,

especially in these straitened times where energy

price hikes seem an inevitable recurring event, a

way of controlling and even reducing costs is to

actively power manage their IT estates. Funding an

energy conservation project is a low-cost strategy to ensure that

the utility can still resource future energy generation.

For companies, apart from the obvious savings through

becoming more efficient, there are the green credentials that are

associated with energy saving and reducing carbon emissions

companies like to be seen doing their bit for the environment and

promote the fact they are green.

IT ProgramsData Center and IT energy use is growing faster than in any

other sector; this is partly due to the rapid uptake of data center

virtualization. Utility companies are driving transformation by

creating incentive programs where any organization in any sector

can adopt energy efficiency solutions and benefit from

generous rebates.

Incentive programs fund anything from % up to % of

qualifying efficiency projects or offer cash rebates for customers

who install new, energy efficient IT equipment or cooling systems.

Aimed at encouraging companies to construct energy efficient

data centers, to consolidate computing, storage and networking

ENERGY REBATES SU KENT

Energy is like time, a valuableresource that once consumed cantbe retrieved. Wasting energy is futileyet avoidable and over the past fewyears, governments, non-governmental organizations andutility companies have been workingto combat growing energyconsumption by helping people andorganizations save energy. As anincentive, many utility providers,especially in North America willpartially or fully fund the costs ofPC power management or a serverreduction program.

Energy Rebates

Generousincentivessave youmoneyandenergy

>>>12 V1EWPOINT ISSUE 01

resources or to run their PC estate more efficiently by deploying

an Efficient IT solution they shorten the payback on your energy

efficiency investments and help improve your companys

bottom line.

The Types of ProgramsThere are different types of programs, ranging from simple to

complex. Each US state has specific energy needs and the rebate

program is flexible so that each state can set the rebate amounts

to design the most appropriate program. For large power

management installations the most likely type of program is

known as a Calculated or Custom type. Generally used in the

commercial sector, they allow organizations to bring new projects

and approaches to the utility projects that the utility may not

be aware of at the outset.

Invariably there may be complicated calculations and

measurements for the savings to be verified. This can have a

knock-on effect that may delay receiving the rebate. Its useful to

look for an Efficient IT solution that has built-in tools which can

assist the calculation and expedite the process.

Engage your utility company earlyIt is advisable to engage your utility company early in the process as

all incentives must be approved by them before installation so it is

best to involve them from the outset. Working collaboratively with

the utility you will get guidance on efficiency decisions and ensure

you know the available payment and how long the incentive

program will last (beware: some programs may only be active for

months and even then, this may change due to the availability of

program funds).

If you have completed a project, or even just taken the

purchasing decision without their involvement you may find it

harder to justify the need for their support and may not qualify

for funding. In general the incentives are there to assist the

funding of a project that would not happen without the financial

reward, so it is important that the utility company feels that they

have driven you towards an energy saving program. Incentive

amounts are only finalized at the time of contract which may also

need to be signed by the utility before you purchase any energy

efficiency solution or equipment.

Joyce Kinnear, manager of utility marketing services for the

City of Palo Alto says: Those companies that understand the

benefits must ensure they engage with us early in their claim

process; if they dont, they might not qualify for a rebate.

Mary Medeiro McEnroe, the public benefit program manager

for Silicon Valley Power agrees: Most programs require pre-

approval to ensure they qualify. The Californian Energy

Commission regulates the rebates programs for all the utilities in

the State and needs assurance that the rebates are only given to

new initiatives.

Probably the biggest challenge is the lack of time and staff at

companies to implement power management programs, Mary

says. Theres still a lot of opportunity for companies to apply but

generally a lack of internal resource to carry it out.

Explain the project in detailThe utility will be looking for information that will help them

understand the application of the technology, the efficiencies that

will be made, and that it meets the specifications they have laid out.

The utility will need to verify your savings before issuing your

rebate. You will need to describe your project in detail and provide

information about what the technology does and how it contributes

to saving energy in your organization, including performance

data of existing equipment and rigorous analysis of expected

energy savings.

Report accuratelyYou will need to create a credible energy savings estimate (also

known as an energy savings calculator) which shows the total kW

footprint, annual kWh usage and savings, and the expected cost of

operations and maintenance. It is essential that you understand the

utilitys ROI formula to make relevant projections on your energy

efficiencies to calculate the monetary savings.

You can also work with the vendor to estimate the energy

savings and resulting energy rebate. Their project managers will

probably have prior experience in preparing a report and verifying

it before you submit it to the utility.

Funding an energyconservation projectis a low-cost strategy


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Sleeplessness occurs when a system fails to go to sleepwhen it should. Suppose you have a PC that is set to

go to sleep after minutes of inactivity, however every

few minutes you move the mouse or press a button on

the keyboard. The system will never go to sleep because

your activity is keeping it awake it is sleepless.

The operating system uses an internal idle timer

to keep track of when the PC should sleep. This is constantly counting

down when the PC is idle and when it hits zero the computer should go

to sleep. When a user does anything with the computer however slight,

the value gets reset and the countdown begins again. This happens all

day long while the PC is in use.

Still wide awakeWindows has been engineered so that it will not enter a sleep state if

certain conditions are met, one of which is when CPU activity is above

a given threshold for example, if a busy web page keeps auto-refreshing

this will keep the system awake.

Applications or drivers can also request the system to stay awake.

They do this by setting an operating system flag called System Required.

Other applications may just be written incorrectly. For instance, the

system can still think that audio is playing even when all media apps

have closed.

These sleepless events mean PCs have applications or processes

running which keep them awake all of the time, in a constant sleepless

state.

Many IT maintenance tasks such as backup, virus scan or software

installations cause CPU spikes which in turn cause sleeplessness. In

general organizations prefer to perform systems management activity

overnight. However, if an organization does not have the ability to

remotely power on its PCs, they either have to leave PCs on overnight,

or perform IT maintenance tasks during the working day which

impacts users.

Detection of sleeplessness a mustAs IT maintenance is a regular and unavoidable activity, it is important

that any PC power management solution integrate with systems

management solutions and have wake-on-LAN and sleepless client

detection and remediation as part of its feature set. Otherwise it ignores

massive potential savings for enterprises of all sizes. A theoretical ,-

seat organization could be wasting more than $, yearly solely by

ignoring sleeplessness. For larger organizations, this waste is even more

significant. Why wait?

Further reading: 1E Whitepaper Why NightWatchman Enterprise is more effectivethan in-built power schemes. http://bit.ly/w3tVEU

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THE COST OF SLEEPLESSNESS BY MARK BLACKBURN

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We look at the impact of sleeplessness on anorganizations power management strategyand the potential for lost savings when a powermanagement solution does not provide sleeplessclient detection. For many organizations %of their systems will experience at least oneintermittent sleepless event at least once a month,% at least once a week and % will be in aconstant sleepless state.


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In this first issue,Viewpointtalks to Richard Barnes,Global Automation TeamLeader for Arup on whyNightWatchman Enterprisewas its PC power managementsolution of choice and thesteps he took in selecting it.

What was the driver for you to implement PC powermanagement at Arup?We are an engineering company that has a growing awareness of its carbon

footprint. We have an eye to be energy efficient and reduce our carbon

emissions and a drive to implement solutions and tools that would enable

us to achieve these goals.

Did you know the scale of the problem?We had no clear visibility of the problem and conducted a study of how

many machines were left on at night and over weekends. From analyzing

the data we discovered that there were about , machines representing

about -% of all laptops and desktops across the companys offices in

the UK, Middle East and Europe that were being left on overnight and at

weekends. We also did a small study to discover the true energy draw of

PCs compared to what was advertised on manufacturers websites and saw

a disconnect from reality.

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WhyNightWatchman Enterprise?After these two studies we started to look at PC

power management solutions. NightWatchman

Enterprise pressed all the right buttons. Night-

Watchman Enterprise is an intelligent solution

that identifies the applications running and either

save the users work and cleanly close the

application or not shut down the machines if

theyre mission critical. The reporting was very

good as well, producing detailed information on

our energy usage.

We also had issues as we do a lot of software

deployments we use a lot of applications, in

particular heavy ones such as Autodesk,

AutoCAD, Revit, 3D Studio Max and security

updates come out very frequently. It was critical

that any tool we selected had to fit in with the patching process.

Before we had NightWatchman Enterprise we used to deploy updates

and patches during the daytime which would affect end user productivity.

We would get constant complaints from staff about their machines

running slowly. It was near impossible to do some mass updates for

example transitioning to Acrobat meant that Acrobat had to be shut

down. A key requirement was to avoid this.

I understand you implemented a pilot what did theNightWatchman Enterprise baseline data show?We chose to test NightWatchman Enterprise on our biggest UK division,

which has users, over a four week period. Most critically, we didnt tell

the our users as we didnt want them to change their behavior. After four

weeks of monitoring energy consumption rates we enabled Night-

Watchman Enterprise for a further test period of four weeks and made it

visible in the system tray. We advised users that their

PCs would shut down at : but that they could

override this if necessary. This was key to gaining

acceptance buy-in from stakeholders.

Analyzing the data from the two four-week periods

demonstrated that on average a quarter of computers

were left on each weekday evening and % during

weekends. We were able to show that Night-

Watchman Enterprise gave us a % saving on energy

consumption. On the back of this NightWatchman

Enterprise was bought for the European, UK and

Middle East offices.

How often do you wake up your computerestate for patches and upgrades?As power users of NightWatchman Enterprise I reckon

we probably use it every night to implement patches

and upgrades. Once a month we wake up all ,

machines for regular security updates. Night-

Watchman Enterprise wakes them up at 3am, installs

the updates and powers them down again. Power

Management that integrates with our patching process

was key for us.

What other benefits have you found bydeploying NightWatchman Enterprise?Its given us more visibility on the benefits of up-

grading our machines every three years both from a

processing point of view (which affects productivity)

and the energy consumption levels. As Night-

Watchman Enterprise can identify the exact make and

model of every computer it is installed on, we can get

TIM JAMES_DIRECTOR_SUSTAINABLEITWHEN CONSIDERING A PC POWERMANAGEMENT SOLUTION, THE MOSTIMPORTANT FUNCTIONALITY FOR MY CLIENTSIS FLEXIBILITY. A POWER MANAGEMENTSOLUTION MUST PROVIDE THEFUNCTIONALITY TO CATER FOR THE SPECIFICREQUIREMENTS OF A LARGE CORPORATENETWORK. FOR EXAMPLE, CHOOSING ASOLUTION THAT ONLY ALLOWS YOU TO PLACEDEVICES INTO STANDBY IS AN ABSOLUTENO-NO; THE SOLUTION MUST CATER FORPOWER DOWN AND HIBERNATE AS WELL.A ONE SIZE FITS ALL SCENARIO DOES NOTWORK WHEN IT COMES TO POWERMANAGEMENT SOLUTIONS AS APPLICATIONSRESPOND VERY DIFFERENTLY TO DIFFERENTPOWER STATE SCENARIOS.

PHIL ALBERTA_CIO_IPMCOMPANIES THAT ARE CONSIDERING NEW TECHNOLOGYMUST FIRST EVALUATE THE BUSINESS IMPACT ANDSTRATEGIC BENEFITS TO DETERMINE ITS VALUE. WHENCONSULTING WITH CLIENTS ON POWER MANAGEMENTSOLUTIONS, WE EVALUATE ITS MERITS ON THREE CRITERIA.

FIRST AND FOREMOST, WE FOCUS ON THE CLIENTEXPERIENCE. POWER MANAGEMENT SOLUTIONS MUSTBE TRANSPARENT TO THE END USER AND ACCOMMODATEINDIVIDUAL WORK HABITS WITHOUT INTERRUPTION.

SECONDLY, WE EVALUATE THE IMPACTON IT MANAGEMENT PRACTICES. THESOLUTION MUST INTEGRATE WITHEXISTING DESKTOP AND SERVERMANAGEMENT TOOLS AND PRACTICESAND ENHANCE MAINTENANCEPROCEDURES. LASTLY, WE ASSESSTHE STRATEGIC ALIGNMENT OF THESOLUTION PROVIDER. THE PROVIDERMUST DEMONSTRATE STRONG

ALLIANCES WITH KEY HARDWARE AND SOFTWAREMANUFACTURERS AND UNDERSTAND OUR CLIENT'SCURRENT AND FUTURE DIRECTION TO ENSURE SEAMLESSINTEGRATION.

POWER MANAGEMENT SOLUTIONS OFFER A COMPELLINGDRAW, BUT THEY MUST ALIGN WITH BUSINESS GOALS ANDEXISTING SYSTEMS TO ACHIEVE THE MAXIMUM BENEFITS.

ANOTHER IMPORTANT ASPECT IS OBVIOUSLYTHE END USER. IN MANY RESPECTS THE ENDUSER JUST CANNOT BE BOTHERED. IT ISCRITICALLY IMPORTANT THEREFORE TOENSURE THAT THEY DO NOT LOSE ANY OFTHEIR WORK AND ARE NOT INCONVENIENCEDIN ANY WAY. NIGHTWATCHMAN ENTERPRISEGIVES US THESE CAPABILITIES THROUGHINTELLIGENT SHUTDOWNS AND SECUREWAKE-ON-LAN OUT OF THE BOX.


exact data on how much energy (Watts) is consumed by each one and we

found interesting statistics on energy usage on machines depending on

how old they are. Machines that are four years old were consuming twice

as much as new ones which adds up to considerable amount over a large

estate like ours. Using NightWatchman Enterprise we now identify older

computers and target them for an upgrade.

What happens towork thats open at the time of shutdown? We have a lot of complex software and some machines need to run /,

for example, when a rendering process is going on. Once thats finished it

is fine for it to continue to be regularly shut down using NightWatchman

Enterprise. Regarding the loss of work we have never had one complaint

that anyone has lost anything, so obviously the back-up feature works.

With NightWatchman Enterprise there are built-in VB Scripts which save

Word, Excel and PowerPoint files if they are open at shutdown. 1E

provides very good documentation around creating other scripts for other

applications such as Autodesk software, so if any document is open when

the machine goes into shutdown it is saved automatically.

And Client Health, has that been a useful feature?Client Health is very good. We always estimated that about % of our

machines had a broken ConfigMgr client, or that there was some issue

with the admin share which had been deleted or the WMI wasnt working

correctly. Before, we never had a tool that would identify which machine

had the particular problem that had an affected ConfigMgr client that, in

turn, stopped deployments and security upgrades. NightWatchman

Enterprises built-in Client Health feature reports where the problems are

and we can either manually go and fix them, or in certain instances,

NightWatchman Enterprise can deliver automated fixes.

How long did it take to implement NightWatchmanEnterprise and how long was the payback period?NightWatchman Enterprise took only hours to deploy and was ready

and working after one day. The solution is very intuitive and straight-

forward to implement and maintain. Our return on investment took just

months. We have had fantastic feedback from our users and we have

since deployed NightWatchman Enterprise across other regions, in South

Africa and Australia and we have recently had interest from China to do

the same.

MIKE MACHULSKY_PRESIDENT AND CEO_SOFTWARE LOGIC INC.THERE ARE A NUMBER OF IMPORTANTCONSIDERATIONS THAT WE ADVISE OUR CLIENTS TOLOOK AT BEFORE IMPLEMENTING PC POWERMANAGEMENT. THINK BIG, START SMALL. IT IS A GOOD IDEA TOSTART ON A PROOF OF CONCEPT OR RUN A PILOTPROJECT. WE RECOMMEND THAT YOU WORK DIRECTLYWITH 1E AND A SYSTEMS INTEGRATOR, LIKESOFTWARE LOGIC, TO ANALYZE A REPRESENTATIVESAMPLE OF YOUR DESKTOP ESTATE. THIS WAY YOUWILL BE ABLE TO EVALUATE POWER CONSUMPTIONCHARACTERISTICS WITH AND WITHOUT 1ENIGHTWATCHMAN AND USE THIS POWERCONSUMPTION DATA TO BUILD A SOUND BUSINESSCASE AND ROI PROJECTION.CONSIDER PC POWER MANAGEMENT PRACTICESACROSS THE BOARD. IN ADDITION TO POWERINGDOWN PCS ON NIGHTS AND WEEKENDS DEVELOPAND IMPLEMENT POLICIES THAT FORCE DESKTOPSINTO HIBERNATE OR SLEEP STATE DURING BUSINESSHOURS. ALSO UNDERSTAND HOW YOUR CURRENT PCREFRESH SCHEDULE CAN HAVE THE ADDED BENEFITOF POWER SAVINGS REPLACE THE OLD WITH NEW,ENERGY-EFFICIENT MODELS.LEVERAGE TAX BREAKS AND INCENTIVES.THE US TAX CODE ALLOWS A 50% BONUSDEPRECIATION FOR ENERGY-EFFICIENT TECHNOLOGIESPURCHASED AND DEPLOYED IN 2012 WORK WITHYOUR ACCOUNTING STAFF TO TAKE FULL ADVANTAGEOF THESE INCENTIVES. INVESTIGATE UTILITY INCENTIVEPROGRAMS THEY CAN FUND UP TO 70% OFQUALIFYING EFFICIENCY PROJECTS OR THEY CANOFFER OTHER CASH REBATES ENGAGE EARLY TOWORK WITH YOUR LOCAL UTILITIES. THEY ARE HAPPYTO HELP AND GIVE GUIDANCE ON EFFICIENCYDECISIONS.

INTERV1EW RICHARD BARNES, GLOBAL AUTOMATION TEAM, ARUP

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Organizations manage a plethoraof different devices across theirIT infrastructure servers, PCs,laptops, mobile devices, printersand so on.

These all consume energy, as do thesurrounding facilities such as lightingand heating systems.

What has been frustrating is howdifficult it is to discover, measure, reportand control energy use across thiscorporate infrastructure. Significant costis being spent on disparate attempts tomeasure and control energy use.

It seems each device speaks adifferent language and to date there hasbeen no standardized way to collect datafrom these devices. Cisco EnergyWiseaddresses the challenges of managingenergy use across multiple device types.

It starts with the one thing all thesedevices have in common they connectto the network.

The Cisco EnergyWise API, availablein many Cisco network devices,standardizes the reporting of energy useenabling companies to make significantenergy and additional efficiency savingsacross their entire estate.

For example, a k-employeeorganization would be looking at savingsof $. million a year. These savingscome from power managing the officebuilding, the IT equipment and the datacenter. By managing IT Efficiencythrough rationalizing the number ofservers in the data center to only thoseperforming useful work, operationalsavings of at least $k can be achieved.

Cisco EnergyWise solutions in

addition to solutions from 1E for round-the-clock PC power management, andsaving server energy with no disruptionto the business will provides an ROIwithin months. The solutionbroadens the reach of energy andefficiency management across datacenter and campus IT and increases itsdepth across different layers of theinfrastructure (servers, networks,network-powered devices etc.).

It applies intelligence directly to thedevices being managed, gives control tousers to ensure power managementdoesnt disrupt their work and supportslegacy hardware and new technologies.

Working with Cisco and 1E togethermeans that power managementsolutions can apply to a broad range ofdevices.

Managingenergyacross thecorporate infrastructureANDY HAWKINS PRODUCT MANAGER, NIGHTWATCHMAN SERVER EDITION

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FEATURE BY ANDY HAWKINS

Server Efficiency

Are you contributing to the worlds $. billion of waste byrunning unproductive servers?


Howenergysmart isyourserverestate?

>>>

Probably the most fundamental pieces of equipment in your IT asset arsenal are servers.But theyre also probably the most ignored and disregarded when it comes to looking atwhether they run efficiently. Many Data Center Infrastructure Management (DCIM)solutions concentrate on everything else in the facility but not on the humble server itself.In this article Andy Hawkins looks at the potential savings you can make throughimplementing server power management and efficiency software.

With virtualization and cloudcomputing now buzzwords in every

enterprise, the idea that you could

actually decommission servers and

run your business processes on a small

server estate is attractive. A recent

survey shows that % of your servers

are not doing any useful work. With

the average cost of running a physical server for a year at $, and a

virtualized one at $, by introducing server power management

and efficiency analysis you could switch off as many as one in six of

your servers which is an even more attractive proposition.

Qualifying the problemAll too often, as companies have grown, the size of their server farm

has increased to run the business. The problem is in not knowing if

all servers still add business value. There may be servers employed for

a project thats been shelved or for one thats delayed, but once put into

service server managers are loathe to switch them off, even temporarily.

Although you may invest in the most efficient servers available today it

may be of little consequence if you do not run them efficiently. Research

shows that servers use about % of their maximum power while doing

nothing at all and most only ever use a fraction of their available

compute resources.

NightWatchman Server Edition, the server efficiency solution, not

only provides insight into the performance of physical and virtual servers

but identifies the level of useful activity on them. If there is no useful

activity, then your investment is giving you absolutely no return.

In this tougher, tighter economy with soaring energy costs and up-

ward inflation rate all companies are having to become leaner and more

watchful of their budgets. This applies to all areas and IT is no exception.

As computers and servers are great consumers of energy, IT is

looking at how to reduce their energy draw without disrupting end users.

Leveraging existing assets and their power saving technologies to the full

extent will contribute a greater return on investment.

Server power management and efficiency analysisIf there are old servers (five or more years) in your estate, you will be

likely to find their components were designed to run at maximum

performance all of the

time. Much like some

new cars have

technologies to save

energy (such as engines

which stop as the driver

brings the car to a halt) you

will find new servers are able to

adapt their performance to save energy

by running more slowly. Running software which is aware of when the

server is no longer working on business critical tasks (analogous to a

stopped car) means these technologies can be used to great effect.

This awareness can be used to identify servers which are never used

by the business. Maintaining a dynamic list of such assets is valuable as it

avoids unnecessary spend on new hardware. It often makes sense to keep

a small amount of spare capacity to hand, akin to having one or two

spare light bulbs. That said, aging servers are often of little use, even in

an emergency, so age of server is an important factor when making

repurposing or recycling decisions.

Virtualization has driven uptake of brand new servers and naturally

flushed out old servers, yet has introduced its own set of inefficiencies.

There is concern over increasing virtual sprawl which is partly due to a

blithe approach to commissioning new servers. This leads to an increase

in the numbers of virtual servers which become an unmanaged liability

and additional cost to the enterprise.

Measureable savings, improved ROIIt is pointless running servers uselessly and wouldnt it be great to know

where your spare capacity resides? With instant visibility of power costs,

efficiency and CO emissions via the NightWatchman Server Edition

dashboard, you can make informed decisions about which servers to

switch off or recycle. This will help you avoid sprawl, and achieve

improved payback through efficient use of technology instead. After all,

you want all your assets to be working for you and running efficiently.

You wouldnt expect to have % of your workforce doing nothing for

you every day so make the same demands on your IT estate.

1. Server energy and efficiency report, Alliance to Save Energy 2009.2. Virtual Sprawl: a symptom of a hidden ailment, CIO.com, 2010).


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FEATURE BY DAVE FULLER, IAN GODFREY AND ROB HAINES

1As you embark on a PC powermanagement deployment it isimportant to ensure you haveappropriate resources allocated to operate

the solution once implemented. Although

not necessarily complex, larger organizations

should allocate a Service Owner who has a

technical understanding of the solution and

the authority and skills to negotiate power

management policies with the business. By

involving these people at the very early stages

they will understand what is involved in

operating the solution and the impact of your

design decisions.

2Have a thorough understanding of theacceptance and approval processes inyour business. If the solution needs tobe tested and accepted by individual business

units before you can deploy it, find some

senior allies in each business unit that are

interested in energy efficiency who will

champion your cause and get things moved

through for the benefit of the business.

HowtogoaboutimplementingPCpowermanagement


Selecting and deploying PC power management softwareis just the first step in achieving energy savings for yourorganization. The 1E consulting team have years ofexperience in this field ranging from sub-, usercompanies to huge environments managing over ,workstations. In this article Head of Consulting (EMEA),Dave Fuller, PC Power Management Practice Lead,Ian Godfrey and EMEA Technical Lead, Rob Haines sharetheir top tips to help you approach, execute and operate asuccessful PC power management solution.

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Name: Dave FullerJob Title: Head of Consulting(EMEA)

Name: Rob HainesJob Title: EMEA TechnicalLead

1E know-how

3It is important to understand whatyour current power usage behavioris and to capture this for comparisonlater, once you have implemented power

management. It is best not to tell users you

are doing this as it is likely to change their

behavior and give you inaccurate data.

4Understand what the businessobjectives are, ensure these can bemeasured and always work towards

these. It is easy to get encumbered with

technical or political issues that have little

impact on the overall possible savings. Focus

on achieving the business benefits on the

majority of workstations across your entire

estate as soon as possible.

5Keep it simple. Start with a singlepower management policy (e.g. powerdown at :, wake up at :) andask the business to justify any exceptions to

this. Even in the largest environments you

should be managing only three to five different

policies, with one being complete exclusion

from power management to handle political or

technical minorities.

6While reporting can be very granular,maintaining groups for reportingbecomes more complex as granularityincreases. If the business only needs to see

consumption trends per region, there is little

point going to the effort of presenting data per

individual building.

7Our experience has taught us that itis useful to understand the differencesbetween putting a computer to sleepcompared with powering it off (see Good

Night pages -). Sleep gives a quicker

wake up time and eliminates the need to

save application data when powering down,

however some applications can misbehave

when resuming from sleep, especially if there

are open files on shared network drives.

Completely shutting down a computer every

night has the added benefits of ensuring

regular reboots, which is essential for effective

patch management. This may require

management of open files as well as wake-on-

LAN to be enabled in the BIOS.

8Download reports regularlyto monitor what is happening andto identify trends. If reports showanomalies, ask questions! Determine if there

has been a change in user behavior, policy

management or some other environmental

factor across the organization.

9Ensure the health of the powermanagement infrastructure is regularlymonitored. For example, its importantthat your SQL Transaction Log has enough

disk space otherwise you could discover

anomalies in reporting.

If you are embarking on a PC power manage-ment project for your own organization, ourconsultants would be very happy to discussyour specific requirements and demonstratehow our years of expertise will ensure youare successful in meeting your goals.


VP

Name: Ian GodfreyJob Title: PC PowerManagement Practice Lead


ASK THE PRODUCT MANAGERS WITH RICHARD CUDD AND ANDY HAWKINS

QI thought the next generation of hard-ware is much more power efficient?Richard Cudd (NightWatchman Enterprise) Its true, but there are always devices thatneed power management. I believe we canbe more efficient with power regardless ofthe device, whether its a desktop, laptop,thin client or a tablet. And its not just aboutpower. Availability management is a keyefficiency area. NightWatchman Enterpriseensures the end users device is as healthyas it can be. This means less downtimecaused by reboots, slow running applicationsand critical services that are simply notrunning properly meaning productivity is notaffected.

Andy Hawkins (NightWatchman ServerEdition) You will have invested in manyservers that are still working well and areunlikely to replace them in one go. You willstill need to manage your existing estate andidentify which servers are useful, removethose that are not and optimize whats left.Youll be surprised at the savings you canmake, research shows that as many as onein six servers are not doing anything useful.

QHas power management been renderedirrelevant by server virtualization?Andy Virtualization initiatives can bringsavings but its a one-time windfall. Thebigger picture is more about efficiency, andsaving power is only a part of that. Imsceptical of most measures of virtualizationsuccess as it is very easy to create manyvirtualized servers and paint a success story,but its only veneer thin. The use ofvirtualization has to be controlled and oursoftware helps achieve that. We seeorganizations spending thousands onvirtualization and it gets painful quickly whenit sprawls out of control.

QWith the rise of cloud, will powermanagement be relevant to enterprises?Richard There are inherent costs associatedwith the cloud. Efficiencies have been over-looked as users still have to access cloud

services through an end point powermanagement ensures these will not consumepower when they are not being used.

Andy If you are talking about private cloud,then power management is absolutely stillrelevant as the IT assets remain within thedata center. But power is only one measureof usage, traditionally a popular one as it istangible. Cloud and virtualization mess withthat. Now we find power hungry servershosting applications which belong to multiplebusiness units. That breaks existing charge-back models. Reporting which understandsvirtualization and cloud is going to be key torepairing internal chargeback processes.

Public cloud is a different matter. You feelyouve passed the cost of power ontosomeone else, but in reality you still pay just indirectly through rental fees.Occasionally power is used as a differentiator,and this may appeal to sustainabilityinitiatives but at the end of the day it comesdown to cost and service.

QWhat if I am looking at VDI or adoptingthin clients in my environment?Richard I have seen VDI being used mostoften where companies have merged andwant to provide access to services across thetwo merged entities. This works really well,however it is far from ubiquitous. In thenearer term there will be more App-V andXenApp adoption than full VDI deployments.

You may adapt some portion of your estate,but for the foreseeable future there willalways be traditional devices out there. Andby the time you have started virtualizing inearnest, youll have already got ROI on theproject. Besides isn't this just moving theproblem to the data center? Powermanagement is by no means redundant.

Andy But have you got your ROI? You aremoving costs to the data center for sure,and you need to have control over that. So itbecomes vital to monitor the useful activityon servers and relate that to operating costs,including energy of course.

Richard Cudd, (Night-Watchman Enterprise), and

Andy Hawkins, (Night-Watchman Server Edition),answer all you need to knowabout server and PC Power

Management.

ASKTHEPRODUCTMANAGERS

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