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Telehealth Network Grant Program (TNGP) Performance Improvement and Measurement System (PIMS) Data Dictionary October 2020

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Page 1: v2-FORHP HRSA-20-036 (H2A) TNGP Pre-Final to FORHP · Web viewGynecology: A medical-surgical specialty concerned with the physiology and disorders primarily of the female genital

Telehealth Network Grant Program (TNGP) Performance

Improvement and Measurement System (PIMS)

Data Dictionary

October 2020

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TABLE OF CONTENTS

Telehealth Network Grant Program (TNGP) Performance Measures Focusing on Tele-emergency Services Performance Improvement and Measurement System (PIMS).........2

Configure Sites for this Reporting Period.......................................................................2Select Specialty Areas for this Reporting Period............................................................3Select Settings for this Reporting Period........................................................................4Configure this Reporting Period.....................................................................................5Form 1: Tele-emergency Services..................................................................................6

Tele-Ed Consultation...................................................................................................6Averted Transfer.......................................................................................................10Reason for Originating Site Visit...............................................................................12Tele-Emergency Service(s) Utilization.......................................................................14

Performance Measures Telehealth Network Grant Program (TNGP) Performance Improvement and Measurement System (PIMS).............................................................21

Form 2: Priorities..........................................................................................................21Form 3: Originating and Distant Sites..........................................................................22Form 4: Specialties and Services, by Site....................................................................25Form 5: Volume of Services by Site and Specialty.......................................................30Form 6: Patient Travel Miles Saved..............................................................................31Form 7: Other Uses of Telehealth Network..................................................................33Form 8: Diabetes..........................................................................................................35

Frequently Asked Questions...........................................................................................36

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Telehealth Network Grant Program (TNGP) Performance Measures Focusing on Tele-emergency

Services Performance Improvement and Measurement System (PIMS)

Configure Sites for this Reporting Period

In this form, you will see listed all the sites that were active during your previous reporting period for the TNGP grant. Simply specify which of the sites remained active during the current reporting period and add any new sites. If this is your first reporting period, you will need to list all active sites.

Indicate the Sites in which you had activity during this reporting period and for which you wish to enter data. When you are finished entering in data, click "Add" to add it to the table. Then click the "Save" button to move to the next screen.

Note: For the purposes of this grant program, rural is defined as all counties that are not designated as parts of metropolitan areas (Mas) by the Office of Management and Budget (OMB). In addition, we use Rural Urban Commuting Area Codes (RUCAs) to designate rural areas within Mas. This rural definition can be accessed at https://datawarehouse.hrsa.gov/tools/analyzers/geo/Rural.aspx. If the county is not entirely rural or urban, follow the link for “Check Rural Health Grants Eligibility by Address” to determine if a specific site qualifies as rural based on its specific census tract within an otherwise urban county. Originating (or spoke) sites are the sites where a patient is located and receiving care. Distant* (or hub) sites are the sites where the specialist is located and working.

* https://www.medicaid.gov/medicaid/benefits/telemedicine/index.html

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Select Specialty Areas for this Reporting Period

In this form, you will indicate the medical specialties and services provided through your Telehealth system during this reporting period. You will see all the specialties listed, with those from your last reporting period checked; you can remove checks to inactivate specialties you no longer offer or add checks beside new specialties you have recently begun to offer. Please try to use the existing categories if possible, using the catch-all ‘other’ category for small numbers in other specialties that don’t fit into existing categories. If necessary, we will add a specialty for you, if it doesn’t fit into an existing category and you had a number of sessions.

Check the box in the left-most column to indicate each of the specialties/services in which you had activity during this reporting period. If you leave this box unchecked, it will be recorded as inactive and that specialty will not appear on any subsequent forms. When you are done, click SAVE and you will be navigated to the Select Settings page.

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Select Settings for this Reporting Period

In this form, you will define the settings where patients received care through your Telehealth system. You will see all the settings listed. Please use the existing setting categories; if necessary, we will create a new setting for you, if it doesn’t fit into an existing category and you had several sessions there.

Check the box in the left-most column to indicate all the patient settings in which you had activity during this reporting period. If you leave the box unchecked, that setting will be recorded as inactive and will not appear in subsequent forms. When you are done, click SAVE and you will be navigated to the Configure report period page.

Definitions - Settings:

Clinic (including RHC) Community Health Center (including FQHCs) Entity operating a dental clinic Health Care Provider in Private Practice Higher Education Institution Home Health Service Provider Hospital (including CAH) Local Health Department Local or Regional Emergency Health Care Provider Long Term Care Provider Other Other Publically Funded Health or Social Service Agency Outpatient Mental Health Service Provider/Facility School Based Health Center

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Configure this Reporting Period

This form contains ‘Are all Setup Options listed on the left menu complete?’ question. 'Save' this form by selecting 'Yes' for 'Are all Setup Options listed on the left menu complete?' question to display all the forms under Grantee Data Entry on the left menu. The forms under the Grantee Data Entry will not be displayed when selected 'No' for this question.

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Form 1: Tele-emergency Services

Tele-Ed Consultation

Numerator Denominator Calculation (%)*Distant Site ED Utilization Rate

*auto-calculated

DefinitionsGoal: Decrease the distant site emergency department (ED) utilization rate by five percent due to the implementation of telehealth per each budget period year.

Numerator: Total number of patients that received tele-emergency department consultation at the originating site, resulting in averted transfer.

Denominator: Total number of patients that received a tele-ED consultation, or no tele-ED consultation, during visit to Originating Site resulting in a transfer to distant site.

Averted Transfer: Situations where a transfer did not occur is referred to as an “avoided” or “averted” transfer.†

Originating Site: The originating site is the location of the beneficiary at the time the service is furnished.‡

† Hofmeyer, J., Leider, J. P., Satorius, J., Tanenbaum, E., Basel, D., & Knudson, A. (2016). Implementation of telemedicine consultation to assess unplanned transfers in rural long-term care facilities, 2012–2015: A pilot study. Journal of the American Medical Directors Association, 17(11), 1006-1010.‡ https://www.mgma.com/resources/financial-management/navigating-telehealth-billing-

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Distant Site: The distant site is where the provider delivering the service is located.§

requirements#:~:text=The%20originating%20site%20is%20the,in%20a%20rural%20census%20tract§ Ibid.

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30-Day ED Readmission Rate

Numerator Denominator Calculation (%)30-Day ED Re-admission Rate

*Final percentage auto-calculated

DefinitionsGoal: Decrease the 30-day ED re-admission rate by five percent due to the implementation of telehealth per each budget period year.

Rate calculation: Numerator/Denominator = 30-Day Emergency Department (ED) Re-Admission (expressed as a percentage) Numerator = Total number of patient 30-Day ED re-admissions

Numerator Inclusion Criteriao 30-day ED re-admission includes patients within the project’s

specified target patient population (full patient panel) only.o 30-day ED admissions are to be counted with respect to the

award’s specified disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the funded grant project.

o 30-day ED re-admissions that occurred within the current grant project reporting period of performance timespan.

o Duplicate 30-day ED re-admissions for the same patient are included in this value.

Example: Ms. Doe was admitted to the ED within 30 days two different times within the budget period timeframe. Ms. Doe’s 30-day ED re-admissions would be counted as a total of two (2) for this numerator.

Denominator = Total number of patient ED admissions Denominator Inclusion Criteria

o ED admissions are counted for patients within the grant’s specified target patient population (full patient panel) only.

o ED admissions are to be counted with respect to the grant’s specified related disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the funded grant project.

o ED admissions are counted as ED admissions that occurred within the current award’s reporting period of performance timespan.

Multiple hospital re-admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the ED and then re-admitted two months later, both within the budget period timeframe. Ms. Doe’s admissions would be counted as a total of two (2).

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o Values reported should be consistent with same value reported for the numerator in the calculation of the Emergency Department Utilization Rate in the previous measure.

Target patient population (full patient panel): Refers to the target patient population (full patient panel) identified in your grant project’s application proposal to receive the proposed project activities and/or service and tracked across the four-year performance period to demonstrate improvements in health outcomes as a result of the funded grant project.

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Averted Transfer

Grantee must identify total number of tele-ED consultations that resulted in averted inpatient transfer and admission (for tele-ED patients who were treated and released only).

For the total patient population with averted transfer only, indicate the mode of transportation to the receiving inpatient facility which the patient would most likely have been taken. Of those total patients for each transportation mode, indicate the total number of unique patients.

Air Enter total number of patients.

Enter total number of unique patients.

Ambulance Enter total number of patients.

Enter total number of unique patients.

Boat Enter total number of patients.

Enter total number of unique patients.

Personal Car Enter total number of patients.

Enter total number of unique patients.

Other Enter total number of patients.

Enter total number of unique patients.

For the total patient population with averted transfer only, indicate the distance (in miles) to the most likely receiving inpatient facility for each mode of transportation.

Air Total distance in miles.Ambulance Total distance in miles.Boat Total distance in miles.

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Personal Car Total distance in miles.Other Total distance in miles.

DefinitionsAir: Plane (fixed wing) or helicopter (rotary) travel for medical care. Might be commercial or affiliated with a health care entity or emergency medical service (EMS) provider.

Ambulance: A vehicle specially equipped for taking sick or injured people to and from the hospital, especially in emergencies.

Boat: Waterborne craft or boat used for transportation to medical care.

Personal car: Patient or accompanying member private vehicle (e.g. truck, car, van, etc.) used to transport for medical care.

Other: A mode of transportation other than the ones specified.

Transfer distance: The distance between the site where the patient is and the most likely receiving inpatient facility. To calculate:

Identify the location of the likely receiving facility Identify the mode of transportation Calculate the distance between the facility where the patient is and the

location of the receiving facility where the patient would have been transferred using:

o driving miles, derived from Google Maps or Mapquest, for ground ambulance transport and for personal car transfer.

o Euclidean distances (i.e., “as the crow flies”) for rotary and fixed wing transfers. For rotary and fixed wing transfers, just include flight distance, do not include ground transport distance between airports and hospitals.

Unique Patient: If a patient is seen by an eligible provider more than once during the reporting period, then for purposes of measurement that patient is only counted once for the measure.**

** https://www.cms.gov/Regulations-and Guidance/Legislation/EHRIncentivePrograms/Downloads/2013DefinitionEP_9_Record_Smoking_Status.pdf

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Reason for Originating Site Visit

Stroke Total number of tele-consultations

Stroke patients eligible for tissue plasminogen activator

Total number of stroke patients eligible for tissue plasminogen activator (TPA)

Mental/Behavioral Health Total number of tele-consultations.

DefinitionsStroke: A stroke occurs when a blood vessel that carries oxygen and nutrients to the brain is either blocked by a clot or bursts (or ruptures). When that happens, part of the brain cannot get the blood (and oxygen) it needs, so it and brain cells die.††

Indicate the total number of tele-consultations because of stroke being the main reason for the visit.

Out of that total number, indicate the number of patients eligible for tissue plasminogen activator (TPA) only.

Goal: Increase the number of tele-consulted patients who have been diagnosed with stroke by utilizing telehealth by five percent from baseline per each budget period year.

Mental/Behavioral Health: Behavioral health is the scientific study of the emotions, behaviors and biology relating to a person’s mental well-being, their ability to function in everyday life and their concept of self. “Behavioral health” is the preferred term to

†† https://www.stroke.org/en/about-stroke.

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“mental health.”‡‡

Indicate the total number of tele-consultations because of Mental/Behavioral Health being the main reason for the visit.

Goal: Increase the number of tele-consulted patients who have been diagnosed with mental/behavioral health by utilizing telehealth by five percent from baseline per each budget period year.

‡‡ https://insighttelepsychiatry.com/defining-behavioral-health/

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Tele-Emergency Service(s) Utilization

Numerator Denominator Calculation (%)*ED Utilization Rate30-Day ED Re-admission Rate30-Day Hospital Re-admission Rate

*Final percentage auto-calculated

Definitions

Hospital utilization tracking should be specific to the targeted patient population (full patient panel) identified in your grant project’s awarded application proposal, that were served with Tele-emergency service(s)

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Emergency Department (ED) Utilization Rate

Numerator Denominator Calculation (%)*ED Utilization Rate

*Final percentage auto-calculated

DefinitionsRate calculation: Numerator/Denominator = ED Utilization

Numerator = Total number of patient ED admissions Numerator Inclusion Criteria

o ED admissions are counted for patients within the grant project’s specified target patient population (full patient panel) only.

o ED admissions are to be counted with respect to the grant project’s specified related disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the funded grant project.

o ED admissions are counted as ED admissions that occurred within the current grant project reporting period of performance.

o Multiple ED admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the ED and then re-admitted two months later, both within the budget period timeframe. Ms. Doe’s admissions would be counted as a total of two (2) for this numerator.

Denominator = Total number of patients from the project’s target patient

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population (full patient panel) who received direct services during this project performance period reporting.

Denominator Inclusion Criteriao Value reported should be consistent with the same numerical

value reported for the numerator reported for measure 1.o The total number reported includes the total number of

unique individual patients only. No patient should be counted more than once.

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30-Day Emergency Department (ED) Re-Admission Calculation

Numerator Denominator Calculation (%)*30-Day ED Re-admission Rate

*Final percentage auto-calculated

DefinitionsRate calculation: Numerator/Denominator = 30-Day Emergency Department (ED) Re-admission

Numerator = Total number of patient 30-Day ED re-admissions Numerator Inclusion Criteria

o 30-day ED re-admission includes patients within the project’s specified target patient population (full patient panel) only.

o 30-day ED admissions are to be counted with respect to the grant project’s specified disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the funded grant project.

o 30-day ED re-admissions that occurred within the current grant project reporting period of performance timespan.

o Duplicate 30-day ED re-admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the ED within 30 days two different times within the budget period timeframe. Ms. Doe’s 30-day ED re-admissions would be counted as a total of two (2) for this numerator.

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Denominator = Total number of patient ED admissions Denominator Inclusion Criteria

o ED admissions are counted for patients within the grant project’s specified target patient population (full patient panel) only.

o ED admissions are to be counted with respect to the grant project’s specified related disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the funded grant project.

o ED admissions are counted as ED admissions that occurred within the current grant project reporting period of performance timespan.

o Multiple hospital re-admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the ED and then re-admitted two months later, both within the budget period timeframe. Ms. Doe’s admissions would be counted as a total of two (2).

o Values reported should be consistent with same value reported for the numerator in the calculation of the Emergency Department Utilization Rate in the previous measure.

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30-Day Hospital Re-Admission Calculation

Numerator Denominator Calculation (%)*30-Day Hospital Re-admission Rate

*Final percentage auto-calculated

DefinitionsRate calculation: Numerator/Denominator = 30-Day Hospital Re-admission

Numerator = Total number of patient 30-day hospital re-admissions Numerator Inclusion Criteria

o 30-day hospital re-admission includes patients within the grant project’s specified intervention patient population only.

o 30-day hospital admissions are to be counted with respect to the award project’s specified intervention focus only. This is not intended to be all-cause re-admissions but specific to conditions related to the grant project.

o 30-day hospital re-admissions that occurred within the current grant project reporting period timespan.

o Duplicate 30-day hospital re-admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the ED within 30 days two different times within the budget period timeframe. Ms. Doe’s 30-day hospital re-admissions would be counted as a total of two (2) for this numerator.

Denominator = Total number of patient hospital admissions

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Denominator Inclusion Criteriao Hospital admissions count patients within the grant project’s

specified target patient population (full patient panel) only.o Hospital admissions are to be counted with respect to the grant

project’s specified related disease condition(s) only. This is not intended to count all-cause admissions but count admissions specific to conditions addressed by the services and activities implemented for the grant project.

o Hospital admissions are counted as hospital admissions that occurred within the current grant project’s reporting period of performance timespan.

o Multiple hospital admissions for the same patient are included in this value. Example: Ms. Doe was admitted to the hospital and then re-admitted two months later, both within the budget period timeframe. Ms. Doe’s admissions would be counted as a total of two (2).

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Performance Measures Telehealth Network Grant Program (TNGP) Performance Improvement and Measurement System (PIMS)

Form 2: Priorities

Did you provide services to patients in any of the following categories because of any TNGP funding during this reporting period?

Yes NoStroke

Mental Health/Behavioral HealthSubstance Use Disorder

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Form 3: Originating and Distant SitesComplete Form 2: Priorities before inputting data in this form. Only sites that are eligible for and receiving TNGP funding should be included.

List of Selected Sites (Modify the List of Sites if Needed) and Settings (Modify the List of Settings if Needed)

Site Nam

eStreet

Address City/Town County State Zip Code

Originating or

Distant Site (O/D)

Rural or

Urban Site (R/U)

Setting

Number of Each Type of Site in this Reporting PeriodOriginating SitesDistant Sites

DefinitionsOriginating Site: The originating site is the location of the beneficiary at the time the service is furnished.*

Distant Site: The distant site is where the provider delivering the service is located.†

Rural: All counties that are not designated as parts of Metropolitan Areas (MAs) by the Office of Management and Budget (OMB). In addition, FORHP uses the Rural Urban Commuting Area Codes (RUCAs), developed by the WWAMI Rural Research Center at the University of Washington and the Department of Agriculture’s Economic Research Service, to designate “Rural” areas within MAs. This rural definition can be accessed via HRSA’s Rural Health Grants Eligibility Analyzer. If the county is not entirely rural or urban, then follow the link for “Check Rural Health Grants Eligibility by Address” to

* https://www.mgma.com/resources/financial-management/navigating-telehealth-billing-requirements#:~:text=The%20originating%20site%20is%20the,in%20a%20rural%20census%20tract† Ibid.

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determine if a specific site qualifies as rural based on its specific census tract within an otherwise urban county.

Settings: Refers to type of entity or site where a patient receives care. The following is a list of common care settings.

Clinic (including RHC): A clinic means a building or portion of a building containing offices or facilities for providing medical, dental, or behavioral health services for outpatients.‡

Community Health Center (including FQHCs): community-based and patient-directed organizations that deliver comprehensive, culturally competent, high-quality primary health care services. Health centers also often integrate access to pharmacy, mental health, substance use disorder, and oral health services in areas where economic, geographic, or cultural barriers limit access to affordable health care services. Health centers deliver care to the Nation’s most vulnerable individuals and families, including people experiencing homelessness, agricultural workers, residents of public housing, and the Nation’s veterans.§

Entity operating a dental clinic: A dental clinic is technically any place where dental services are rendered. However, most of the time when you hear this term used, you will find that a dental clinic has educational implications.**

Health Care Provider in Private Practice: A professional business (such as that of a doctor) that is not controlled or paid for by the government or a larger company (such as a hospital).††

Higher Education Institution: Education provided by a college or university.‡‡

Home Health Service Provider: Home health care is a wide range of health care services that can be given in your home for an illness or injury.§§

Hospital (including CAH): An institution where the sick or injured are given medical or surgical care.***

Local Health Department: The National Association of County and City Health Officials (NACCHO), in collaboration with the Centers for Disease Control and Prevention (CDC), defines a local health department as "an administrative or service unit of local or state government, concerned with health, and carrying some responsibility for the health of a jurisdiction smaller than the state."†††

‡ https://www.lawinsider.com/dictionary/medical-clinic§ https://bphc.hrsa.gov/about/what-is-a-health-center/index.html** https://penndentalmedicine.org/what-is-a-dental-clinic/#:~:text=A%20dental%20clinic%20is%20technically,dental%20clinic%20has%20educational%20implications.&text=People%20go%20to%20dental%20clinics,that%20of%20a%20private%20practice.†† https://www.merriam-webster.com/dictionary/private%20practice‡‡ https://www.merriam-webster.com/dictionary/higher%20education§§ https://www.medicare.gov/what-medicare-covers/whats-home-health-care*** https://www.merriam-webster.com/dictionary/hospital††† https://www.encyclopedia.com/education/encyclopedias-almanacs-transcripts-and-maps/state-and-local-health-departments

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Local or Regional Emergency Health Care Provider: An emergency medical technician, paramedic, or first responder authorized under 16 Del.C. Ch 97.‡‡‡

Long Term Care Provider: Long-term care involves a variety of services designed to meet a person's health or personal care needs during a short or long period of time. These services help people live as independently and safely as possible when they can no longer perform everyday activities on their own.§§§

Other Other Publicly Funded Health or Social Service Agency Outpatient Mental Health Service Provider/Facility: Outpatient mental

health facility: A facility that primarily provides ambulatory clients/patients with less than 24-hour outpatient mental health services for generally less than 3 hours at a single visit. Services are provided on an individual, group or family basis, usually in a clinic or similar facility.****

School Based Health Center: The center of health in the schools where they are based.††††

‡‡‡ https://www.lawinsider.com/dictionary/emergency-care-provider#:~:text=Emergency%20care%20provider%20means%20an,responder%20authorized%20under%2016%20Del.§§§ https://www.nia.nih.gov/health/what-long-term-care****https://info.nmhss.org/Definitions/index.asp#:~:text=Outpatient%20mental%20health%20facility%3A%20A,a%20clinic%20or%20similar%20facility.†††† https://www.hrsa.gov/our-stories/school-health-centers/index.html

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Form 4: Specialties and Services, by SiteComplete Form 3: Originating and Distant Sites before inputting data in this form. Only sites and specialties that are eligible for and receiving TNGP funding should be included.

List of Sites (Modify the List of Sites if Needed)/ List of Specialties (Modify the List of Specialties if Needed)

Originating SiteSpecialty(s) actively available at this site through telehealth

Was specialty available in your community prior to

this TNGP funding?Yes/NoYes/No

Number of sites that have access to [specialty from configure report] services where access did not exist in your community prior to this TNGP funding*.Number of sites that have access to [specialty from configure report] services where access did not exist in your community prior to this TNGP funding

*For each specialty listed in the configure report, add the number of sites that now have access to that specialty as a result of TNGP funding where that access did not previously exist.

DefinitionsSpecialties: The following is a list of medical specialties and services provided through telehealth:

Allergy/Rheumatology/Immunology – Rheumatology: A subspecialty of internal medicine concerned with the study of inflammatory or degenerative processes and metabolic derangement of connective tissue structures which pertain to a

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variety of musculoskeletal disorders, such as arthritis.‡‡‡‡ Immunology: A medical specialty concerned with the hypersensitivity of the individual to foreign substances and protection from the resultant infection or disorder.§§§§

Cardiology (includes CHF) – A branch of medicine that specializes in diagnosing and treating diseases of the heart, blood vessels, and circulatory system. These diseases include coronary artery disease, heart rhythm problems, and heart failure.*****

Cardiovascular Surgery - Surgery performed on the heart or blood vessels.†††††

Chronic Disease Counseling (diabetes, cardiac rehab, etc.) – Provision of education, counseling, and other resources to support improved outcomes for individuals with chronic conditions and/or recovery post-procedure or treatment.

Clinical Pharmacology - The branch of pharmacology that deals directly with the effectiveness and safety of drugs in humans.‡‡‡‡‡

Dentistry - The profession concerned with the teeth, oral cavity, and associated structures, and the diagnosis and treatment of their diseases including prevention and the restoration of defective and missing tissue.§§§§§

Dermatology - A medical specialty concerned with the skin, its structure, functions, diseases, and treatment.******

Diabetes Clinical Services – Diabetes care and support provided in a clinic setting. May include insulin therapy; diabetes management education; support from a registered dietitian and diabetes educator; and access to eye, kidney, and foot specialists.††††††

Emergency Medicine - The branch of medicine concerned with the evaluation and initial treatment of urgent and emergent medical problems, such as those caused by accidents, trauma, sudden illness, poisoning, or disasters. Emergency medical care can be provided at the hospital or at sites outside the medical facility.‡‡‡‡‡‡

Endocrinology Clinical Services - A branch of medicine that specializes in diagnosing and treating disorders of the endocrine system, which includes the glands and organs that make hormones. These disorders include diabetes, infertility, and thyroid, adrenal, and pituitary gland problems.§§§§§§

ENT (including surgery) – ENT (or otolaryngology) is a medical specialty which is focused on the ears, nose, and throat. Medical and surgical procedures focus on the ear (ear infections, balance disorders, ear noise (tinnitus), nerve pain, and facial and cranial nerve disorders); nose (diagnose, manage and treat allergies, sinusitis, smell disorders, polyps, and nasal obstruction); throat (managing diseases of the larynx (voice box) and the upper aero-digestive tract or esophagus); and head and neck (treat infectious diseases, both benign and

‡‡‡‡ https://www.online-medical-dictionary.org/definitions-r/rheumatology.html§§§§ https://www.online-medical-dictionary.org/definitions-a/allergy-and-immunology.html***** https://www.cancer.gov/publications/dictionaries/cancer-terms/def/cardiology††††† https://www.online-medical-dictionary.org/definitions-c/cardiovascular-surgical-procedures.html‡‡‡‡‡ https://www.online-medical-dictionary.org/definitions-p/pharmacology-clinical.html§§§§§ https://www.online-medical-dictionary.org/definitions-d/dentistry.html****** https://www.online-medical-dictionary.org/definitions-d/dermatology.html†††††† https://www.mayoclinic.org/diseases-conditions/diabetes/care-at-mayo-clinic/mac-20371457‡‡‡‡‡‡ https://www.online-medical-dictionary.org/definitions-e/emergency-medicine.html§§§§§§ https://www.cancer.gov/publications/dictionaries/cancer-terms/def/endocrinology

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malignant (cancerous) tumors, facial trauma, and deformities).*******

Gastroenterology - A subspecialty of internal medicine concerned with the study of the physiology and diseases of the digestive system and related structures (esophagus, liver, gallbladder, and pancreas).†††††††

General Surgery - The branch of surgery that covers the main areas of surgical treatment. General surgeons treat diseases of the abdomen, breast, head and neck, blood vessels, and digestive tract. They also manage care of patients who have been injured or who have deformities or other conditions that need surgery.‡‡‡‡‡‡‡

Genetics - The study of genes and heredity. Heredity is the passing of genetic information and traits (such as eye color and an increased chance of getting a certain disease) from parents to offspring.§§§§§§§

Geriatrics - The branch of medicine concerned with the physiological and pathological aspects of the aged, including the clinical problems of senescence and senility.********

Hematology - A subspecialty of internal medicine concerned with morphology, physiology, and pathology of the blood and blood-forming tissues.††††††††

Home Health - Home health care is a wide range of health care services that can be given in your home for an illness or injury. Home health care is usually less expensive, more convenient, and just as effective as care you get in a hospital or skilled nursing facility (SNF).‡‡‡‡‡‡‡‡

o Examples of skilled home health services include:o Wound care for pressure sores or a surgical woundo Patient and caregiver educationo Intravenous or nutrition therapyo Injectionso Monitoring serious illness and unstable health status

Hospice Services - A special way of caring for people who are terminally ill. Hospice care involves a team-oriented approach that addresses the medical, physical, social, emotional, and spiritual needs of the patient.

Infectious Disease - An illness caused by an infectious agent or its toxins that occurs through the direct or indirect transmission of the infectious agent or its products from an infected individual or via an animal, vector or the inanimate environment to a susceptible animal or human host.§§§§§§§§

Intensive Care Unit Services - An intensive care unit (ICU) provides the critical care and life support for acutely ill and injured patients. ICU teams are multi-disciplinary, made up of highly skilled intensive care nurses, doctors and specialists trained in providing critical care for patients with a variety of medical, surgical and trauma conditions. Some hospital ICUs specialize in providing care

******* https://www.entcolumbia.org/about-us/what-otolaryngology††††††† https://www.online-medical-dictionary.org/definitions-g/gastroenterology.html‡‡‡‡‡‡‡ https://www.cancer.gov/publications/dictionaries/cancer-terms/def/general-surgery§§§§§§§ https://www.cancer.gov/publications/dictionaries/cancer-terms/def/genetics******** https://www.online-medical-dictionary.org/definitions-g/geriatrics.html†††††††† https://www.online-medical-dictionary.org/definitions-h/hematology.html‡‡‡‡‡‡‡‡ https://www.medicare.gov/what-medicare-covers/whats-home-health-care§§§§§§§§ https://www.online-medical-dictionary.org/definitions-c/communicable-diseases.html

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for particular health conditions or injuries including: major trauma, severe burns, respiratory failure, organ transplants, complex spinal surgery, and cardiothoracic surgery. *********

Mental/Behavioral Health Counseling – Behavioral/mental health counseling is a distinct profession with national standards for education, training and clinical practice. Clinical behavioral/mental health counselors are highly-skilled professionals who provide flexible, consumer-oriented therapy. They combine traditional psychotherapy with a practical, problem-solving approach that creates a dynamic and efficient path for change and problem resolution. Services may include: assessment and diagnosis, psychotherapy, treatment planning and utilization review, brief and solution-focused therapy, alcoholism and substance abuse treatment, psychoeducational and prevention programs, and crisis management.†††††††††

Neonatology - A subspecialty of Pediatrics concerned with the newborn infant.‡‡‡‡‡‡‡‡‡

Nephrology - A subspecialty of internal medicine concerned with the anatomy, physiology, and pathology of the kidney.§§§§§§§§§

Neurology - A medical specialty concerned with the study of the structures, functions, and diseases of the nervous system.**********

Obstetrics/Gynecology – Obstetrics: A medical-surgical specialty concerned with management and care of women during pregnancy, parturition, and the puerperium.†††††††††† Gynecology: A medical-surgical specialty concerned with the physiology and disorders primarily of the female genital tract, as well as female endocrinology and reproductive physiology.‡‡‡‡‡‡‡‡‡‡

Oncology - A branch of medicine that specializes in the diagnosis and treatment of cancer. It includes medical oncology (the use of chemotherapy, hormone therapy, and other drugs to treat cancer), radiation oncology (the use of radiation therapy to treat cancer), and surgical oncology (the use of surgery and other procedures to treat cancer).§§§§§§§§§§

Orthopedics (including surgery) - A surgical specialty which utilizes medical, surgical, and physical methods to treat and correct deformities, diseases, and injuries to the skeletal system, its articulations, and associated structures.***********

Other Pathology - A specialty concerned with the nature and cause of disease as

expressed by changes in cellular or tissue structure and function caused by the disease process.†††††††††††

********* https://healthywa.wa.gov.au/Articles/F_I/Intensive-care-units-ICUs††††††††† https://amhca.site-ym.com/page/facts‡‡‡‡‡‡‡‡‡ https://www.online-medical-dictionary.org/definitions-n/neonatology.html§§§§§§§§§ https://www.online-medical-dictionary.org/definitions-n/nephrology.htmlneur********** https://www.online-medical-dictionary.org/definitions-n/neurology.html†††††††††† https://www.online-medical-dictionary.org/definitions-o/obstetrics.html‡‡‡‡‡‡‡‡‡‡ https://www.online-medical-dictionary.org/definitions-g/gynecology.html§§§§§§§§§§ https://www.cancer.gov/publications/dictionaries/cancer-terms/search/oncology/?searchMode=Begins*********** https://www.online-medical-dictionary.org/definitions-o/orthopedics.html††††††††††† https://www.online-medical-dictionary.org/definitions-p/pathology.html

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Pediatrics - Pediatrics is the specialty of medical science concerned with the physical, mental, and social health of children from birth to young adulthood. Pediatric care encompasses a broad spectrum of health services ranging from preventive health care to the diagnosis and treatment of acute and chronic diseases.‡‡‡‡‡‡‡‡‡‡‡

Physiatry/Physical Medicine - Physical medicine and rehabilitation (PM&R), also known as physiatry or rehabilitation medicine, aims to enhance and restore functional ability and quality of life to those with physical impairments or disabilities affecting the brain, spinal cord, nerves, bones, joints, ligaments, muscles, and tendons.§§§§§§§§§§§

Physical Therapy - A branch of rehabilitative health that uses specially designed exercises and equipment to help patients regain or improve their physical abilities. Abbreviated PT. PT is appropriate for many types of patients, from infants born with musculoskeletal birth defects, to adults suffering from sciatica or the after effects of injury or surgery, to elderly post-stroke patients.************

Plastic Surgery - The branch of surgery concerned with restoration, reconstruction, or improvement of defective, damaged, or missing structures.††††††††††††

Primary Care (adult) - Primary health care is a whole-of-society approach to health and well-being centered on the needs and preferences of individuals, families and communities.  It addresses the broader determinants of health and focuses on the comprehensive and interrelated aspects of physical, mental and social health and wellbeing. It provides whole-person care for health needs throughout the lifespan, not just for a set of specific diseases. Primary health care ensures people receive comprehensive care - ranging from promotion and prevention to treatment, rehabilitation and palliative care - as close as feasible to people’s everyday environment.‡‡‡‡‡‡‡‡‡‡‡‡

Psychiatry - Psychiatry is the branch of medicine focused on the diagnosis, treatment and prevention of mental, emotional and behavioral disorders.§§§§§§§§§§§§

Pulmonology - A branch of medicine that specializes in diagnosing and treating diseases of the lungs and other parts of the respiratory system. These diseases include asthma, emphysema, tuberculosis, and pneumonia.*************

Radiology - The use of radiation (such as x-rays) or other imaging technologies (such as ultrasound and magnetic resonance imaging) to diagnose or treat disease.†††††††††††††

Rehabilitation - Restoration of human functions to the maximum degree possible in a person or persons suffering from disease or injury.‡‡‡‡‡‡‡‡‡‡‡‡‡

Speech Therapy - Treatment for individuals with speech defects and disorders that involves counseling and use of various exercises and aids to help the

‡‡‡‡‡‡‡‡‡‡‡ https://pediatrics.aappublications.org/content/135/4/780physiatry§§§§§§§§§§§ https://www.aapmr.org/about-physiatry/about-physical-medicine-rehabilitation************ https://www.medicinenet.com/script/main/art.asp?articlekey=11885†††††††††††† https://www.online-medical-dictionary.org/definitions-s/surgery-plastic.html‡‡‡‡‡‡‡‡‡‡‡‡ https://www.who.int/news-room/fact-sheets/detail/primary-health-care§§§§§§§§§§§§ https://www.psychiatry.org/patients-families/what-is-psychiatry-menu************* https://www.cancer.gov/publications/dictionaries/cancer-terms/def/pulmonology††††††††††††† https://www.cancer.gov/publications/dictionaries/cancer-terms/def/radiology‡‡‡‡‡‡‡‡‡‡‡‡‡ https://www.online-medical-dictionary.org/definitions-r/rehabilitation.html

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development of new speech habits.§§§§§§§§§§§§§

Substance Abuse Services – Services provided to address the impacts of substance abuse. They might include: inpatient treatment, residential programs, partial hospitalization or day treatment, outpatient and intensive outpatient programs, and methadone clinics (also called opioid treatment programs).**************

Surgical Specialties (other)

§§§§§§§§§§§§§ https://www.online-medical-dictionary.org/definitions-s/speech-therapy.html************** https://store.samhsa.gov/sites/default/files/d7/priv/sma14-4126.pdf

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Form 5: Volume of Services by Site and SpecialtyComplete Form 4: Specialties and Services, by Site before inputting data in this form. Only unique patients seen and encounters occurring as the result of receiving TNGP funding should be included.

Enter ‘0’ if there is no data to report.

Originating Site Setting Specialty

Unique Patient

s

Number of Real-

Time Encounte

rs

Number of Store-

an- Forward Encounte

rs

Total Encounte

rs

Total Number of Unique Patients Served because of TNGP fundingTotal Number of Encounters because of TNGP funding

DefinitionsOriginating Site: The originating site is the location of the beneficiary at the time the service is furnished.††††††††††††††

Unique Patient: If a patient is seen by an eligible provider more than once during the reporting period, then for purposes of measurement that patient is only counted once for the measure.‡‡‡‡‡‡‡‡‡‡‡‡‡‡

Real-time encounters: Are encounters that are live, two-way interactions between a person and a provider using audiovisual telecommunications technology.

†††††††††††††† https://www.medicaid.gov/medicaid/benefits/telemedicine/index.html.‡‡‡‡‡‡‡‡‡‡‡‡‡‡ https://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/Downloads/2013DefinitionEP_9_Record_Smoking_Status.pdf

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Store-and-forward encounters (i.e., asynchronous): Are the transmission of health information through digital images or pre-recorded videos through electronic communication to a practitioner who uses the information to make an evaluation.

Form 6: Patient Travel Miles SavedComplete Form 5: Volume of Services, by Site and Specialty before inputting data in this form.Only sites and specialties that are eligible for and receiving TNGP funding should be included.For group sessions/clinics, each patient should be counted separately, as each would have had to travel for these sessions.

Originating Site

Specialty

Name of location where patient would have been

referred in

absence of

telehealth*

Miles from

Originating

(patient) site to

location where patient would have been

referred in the

absence of

telehealth

Estimated time

for travel in previous column

Total Encounte

rs

Miles Saved (Miles X

Encounters X 2)

Time Saved

(Time X Encounte

rs X 2)

Total Miles SavedTotal Time Saved

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* Information to answer this item should be determined at intake/baseline. Locations may change in the course of treatment; use the location planned at the time of intake/baseline only. The provider or staff completing the intake/baseline should make this determination and does not need to ask the patient.

DefinitionsOriginating Site: The originating site is the location of the beneficiary at the time the service is furnished.§§§§§§§§§§§§§§

Distance: Grantees might use a standard, online mapping application such as Google Maps or Mapquest to calculate the distance between the originating site at which patients receive services through TNGP and the locations where they would have been referred for each specialty in the absence of TNGP.

Estimated time for travel: Travel time in hours/minutes from the patient’s location (originating site) to where the patient would have been referred in the absence of telehealth.

Total Encounters: The total number of patient encounters for that originating site and specialty.

Miles Saved: The number of total patient encounters multiplied by distance in miles (X 2) between the originating site and referral location for each specialty service.

Calculation: Miles X Encounters X 2 = Miles Saved

Time Saved: The number of total patient encounters multiplied by estimated travel time in hours/minutes (X 2) between the originating site and referral location for each specialty service.

Calculation: Time X Encounters X 2 = Time Saved

Example:

Originating Site Specialty

Name of location where patient would have been

referred in

absence of

telehealt

Miles from

Originating

(patient) site to

location where patient would have been

Estimated time

for travel in previous column (min)

Total Encounter

s

Miles Saved

(Miles X Encounters X 2)

Time Saved

(Time X Encounters X 2)

§§§§§§§§§§§§§§ https://www.mgma.com/resources/financial-management/navigating-telehealth-billing-requirements#:~:text=The%20originating%20site%20is%20the,in%20a%20rural%20census%20tract

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h*

referred in the

absence of

telehealth

Clinic A Diabetes Hospital A 37 61 11 814 1,342Clinic B Diabetes Hospital A 43 82 13 1,118 2,132Clinic A Behaviora

l Health Hospital B 29 55 21 1,218 2,310

Clinic C Behavioral Health Hospital B 33 70 17 1,122 2,380

Total Miles Saved 4,272Total Time Saved 8,164

Form 7: Other Uses of Telehealth NetworkComplete Form 6: Patient Travel Miles Saved before inputting data in this form. Provide required data in the tables below. Enter ‘0’ if there is no data to report. Enter ‘UNK’ if ‘Total Number of People’ is unknown.

Categories

Number of Sessions

Administrative MeetingsDistance LearningOther

DefinitionsAdministrative Meetings: Administrative meetings might include meetings conducted to operate the care site that might otherwise have required staff to travel to a “home office.”

Distance Learning: The incorporation of video and audio technologies, allowing 34

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students to "attend" classes and training sessions that are being presented at a remote location. Distance learning systems are usually interactive and are a tool in the delivery of training and education to widely dispersed students, or in instances in which the instructor cannot travel to the student's site.***************

Formal and Informal EducationTotal

Number of Sessions

Total Number of People

Formal Education Informal Education

DefinitionsFormal Education: Sessions that are used to fulfill formal education, licensure, or certification requirements. Typical characteristics of formal education may include well defined learning goals/objectives, structured curriculum, and/or established assessment criteria.

Informal Education: Sessions that are used to meet regulatory practice requirements, as well as supervision/advice requested by remote practitioners.

*************** FORHP/OAT 2020 TNGP Notice of Funding Opportunity, p.4735

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Form 8: DiabetesComplete Form 7: Other Uses of the Telehealth Network before inputting data in this form. Only patients seen and encounters occurring because of receiving TNGP funding should be included. Provide required data in the tables below. Enter ‘0’ if there is no data to report.

Number of unduplicated patients with diabetes served for at least three months during the reporting period.Number of patients with diabetes (who received services for at least three months during the reporting period) whose most recent Hemoglobin A1c (HbA1c) level is 7.0% or less.†††††††††††††††

Number of patients with diabetes (who received services for at least three months during the reporting period) whose most recent Hemoglobin A1c (HbA1c) level is between 7.1% and 9.0%.Number of patients with diabetes (who received services for at least three months during the reporting period) whose most recent Hemoglobin A1c (HbA1c) level during the measurement year was greater than 9.0% (poor control), or if an HbA1c test was not done during the reporting period.

††††††††††††††† American Diabetes Association (ADA) - https://www.diabetes.org/a1c36

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Frequently Asked Questions*

Question 1: What support is available from FORHP/OAT and/or the Technical Assistance (TA) Team for PIMS measurement and reporting.

Q1: There is support available to all grantees for PIMS from both FORHP/OAT and TA. FORHP/OAT can provide support around measure interpretation, clarification, and intent; guidance on navigating the PIMS system; and other questions related to reporting. The Technical Assistance (TA) Team is also available to provide additional support by working with grantees to review and discuss data collection strategies and measures; convene and facilitate conversations with project staff and partners to support evaluation and measurement; support for evaluation plan development; identification of data collection tools and others related resources; and data utilization and dissemination strategies. This may be done through regular monthly technical assistance calls, peer learning connections, webinars, site visits, and/or grantee meetings.

Question 2: In Form 5, Patient Miles and Travel Time Saved, should time and mileage be from the same route (i.e., not looking at the shortest time and shortest route differently)?

Q2 Answer: Patient miles and time should represent the same route and be based on the patient route from the originating site location to where the patient would have been referred in the absence of telehealth.

Question 3: Form 7, Diabetes, are all grantees expected to report on this measure if the primary grant intervention and services are not focused on diabetes?

Q3 Answer: Yes, all TNGP grant recipients are expected to report on the diabetes measures. FORHP/OAT has interest in the potential impact of telehealth services on diabetes outcomes, and this is a common measure applied to and reported on by all TNGP grantees.

* This FAQ section will be updated as additional questions are received37