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1 VADA STRATEGIC PLAN 2015 -2017 VADA STRATEGIC PLAN ........................................................................................................... 1 1.0 BACKGROUND .............................................................................................................. 5 2.0 INTRODUCTION OF VAT IN AFRICA ................................................................................ 5 2.1 Adoption and perceived benefits .................................................................................. 5 2.2 Performance................................................................................................................. 6 2.3 Growth potential .......................................................................................................... 6 2.4 Integrated Revenue Authorities .................................................................................... 7 2.5 Federal and Central Structures ...................................................................................... 7 2.6 Location of VAT Administration in Revenue Administrations ......................................... 8 2.7 Challenges: ................................................................................................................... 8 2.7.1 Role and Revenue Performance ................................................................................ 8 2.7.2 Burden of Tax Distribution ......................................................................................... 8 2.7.3 Administration Aspects .............................................................................................. 9 3.0 FORMATION OF VADA .................................................................................................. 9 3.1 VADA Formation and Objectives ................................................................................... 9 3.2 VADA as an Organisation .............................................................................................. 9 3.2.1 Target Membership ................................................................................................... 9 3.2.2 Current Membership ............................................................................................... 10 3.2.3 Institutional Governance and Structure .................................................................. 10 3.2.4 Partners and Collaborators ...................................................................................... 10 3.3 VISION, MISSION AND CORE VALUES........................................................................... 10 3.3.1 Vision ....................................................................................................................... 10 3.3.2 Mission ..................................................................................................................... 11 3.4 Core Values ................................................................................................................ 11 4.2 Strengths.................................................................................................................... 14 4.2.1 Highly Professional and Experienced Tax Administrators ....................................... 14 4.2.2 Support by African Governments and Revenue Administrations............................ 15 4.2.3 International Organisations’ Support ......................... Error! Bookmark not defined. 4.3 Weaknesses ............................................................................................................... 15 4.3.1 Weak Secretariat Support. ...................................................................................... 15 4.3.2 Weak Financial Base ................................................................................................ 16 4.3.3 Limited Membership................................................................................................ 16 4.4 Opportunities............................................................................................................... 17 4.4.1 Regional Economic Blocs ......................................................................................... 17

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VADA STRATEGIC PLAN

2015 -2017

VADA STRATEGIC PLAN ........................................................................................................... 1

1.0 BACKGROUND .............................................................................................................. 5

2.0 INTRODUCTION OF VAT IN AFRICA ................................................................................ 5

2.1 Adoption and perceived benefits .................................................................................. 5

2.2 Performance................................................................................................................. 6

2.3 Growth potential .......................................................................................................... 6

2.4 Integrated Revenue Authorities .................................................................................... 7

2.5 Federal and Central Structures ...................................................................................... 7

2.6 Location of VAT Administration in Revenue Administrations ......................................... 8

2.7 Challenges: ................................................................................................................... 8

2.7.1 Role and Revenue Performance ................................................................................ 8

2.7.2 Burden of Tax Distribution ......................................................................................... 8

2.7.3 Administration Aspects .............................................................................................. 9

3.0 FORMATION OF VADA .................................................................................................. 9

3.1 VADA Formation and Objectives ................................................................................... 9

3.2 VADA as an Organisation .............................................................................................. 9

3.2.1 Target Membership ................................................................................................... 9

3.2.2 Current Membership ............................................................................................... 10

3.2.3 Institutional Governance and Structure .................................................................. 10

3.2.4 Partners and Collaborators ...................................................................................... 10

3.3 VISION, MISSION AND CORE VALUES ........................................................................... 10

3.3.1 Vision ....................................................................................................................... 10

3.3.2 Mission ..................................................................................................................... 11

3.4 Core Values ................................................................................................................ 11

4.2 Strengths .................................................................................................................... 14

4.2.1 Highly Professional and Experienced Tax Administrators ....................................... 14

4.2.2 Support by African Governments and Revenue Administrations. ........................... 15

4.2.3 International Organisations’ Support ......................... Error! Bookmark not defined.

4.3 Weaknesses ............................................................................................................... 15

4.3.1 Weak Secretariat Support. ...................................................................................... 15

4.3.2 Weak Financial Base ................................................................................................ 16

4.3.3 Limited Membership ................................................................................................ 16

4.4 Opportunities ............................................................................................................... 17

4.4.1 Regional Economic Blocs ......................................................................................... 17

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4.4.2 ICT Application ......................................................................................................... 17

4.4.3 International and Business Support for efficient VAT Systems ............................... 17

4.5 Challenges .................................................................................................................. 17

4.5.1 Relatively Young Organisation ................................................................................. 17

4.5.2 VAT Policy and Legislative Disparity in Member Countries ..................................... 18

4.5.3 Engagement with Regional Economic Blocks and other alliances ........................... 18

5.0 STRUCTURE VADA’s STRATEGIC PLAN 2014/15 – 2016/17 ............................................ 19

5.1 Overview .................................................................................................................... 19

5.2 Strategic Goals and Initiatives (Statements) ................................................................ 20

5.3 Goal No 1 – Formalization of VADA’s legal Identity and international status ................. 20

5.3.1 Secure formal registration as a legal entity. ................................................................. 21

5.3.2 Secure recognition by respective authorities. ......................................................... 21

5.3.3 Secure multilateral organisation diplomatic status. ................................................ 21

5.3.4 Secure tax-exempt status. ....................................................................................... 22

5.3.5 Review VADA Organisation structure and populate................................................ 22

5.4 Goal No. 2 Capacity Building and Support .................................................................... 22

5.4.1 Human Capacity Building ......................................................................................... 23

5.4.2 Institutional Capacity Building ................................................................................. 23

5.4.3 Infrastructure Capacity Building .............................................................................. 24

5.5 Goal No 3 Policy Advocacy and Engagement ................................................................ 25

5.5.1 Build Policy Advocacy Capacity ............................................................................... 25

5.5.2 Policy related research and publication .................................................................. 25

5.5.3 Policy engagement and collaboration ..................................................................... 25

5.5.4 Harmonisation of legal and practice frameworks ................................................... 26

5.6 Goal No. 4 Partnership and Strategic Alliances............................................................. 26

5.6.1 Promote collaboration with other regional tax bodies and institutions. ................ 26

5.6.2 Create platform ....................................................................................................... 26

5.6.3 Establish linkages with multilateral and international organisations ...................... 26

6.0 IMPLEMENTING VADA’s STRATEGIC PLAN ................................................................... 27

6.1 Strategic Results Indicators .............................................................................................. 28

6.2 Details of the intended results of the Plan ................................................................... 27

6.2.1 Capacity enhancement ............................................................................................ 27

6.2.2 Technical Support and Strategic Alliance ................................................................ 27

6.2.3 Policy advocacy and enforcement ........................................................................... 27

6.2.4 Access to knowledge and technologies ................................................................... 28

7.0 MONITORING AND EVALUATION ................................................................................ 29

7.1 Monitoring and Evaluation (M&E) Institutional framework ......................................... 29

7.2 Monitoring and Evaluation (M&E) Measures ............................................................... 29

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7.2.1 Strategic Initiatives .................................................................................................. 29

7.2.2 Performance ............................................................................................................ 30

7.2.3 Strategic Performance Measures ............................................................................ 30

7.2.4 Key Performance Indicators (KPIs) ........................................................................... 30

7.3 Reporting ................................................................................................................... 30

8.0 CONCLUSION .............................................................................................................. 31

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LIST OF ABBREVIATIONS AND ACRONYMS

ATAF - African Tax Administration Forum

CATA - Commonwealth Association of Tax Administrators

CEMAC - Economic and Monetary Community of Central Africa

CIAT - Inter American Center of Tax Administration

ECOWAS - Economic Community of West African States

EU - European Union

EXCO - Executive Council

GNP - Gross National Product

ICT - Information and Communication Technology

IMF - International Monetary Fund

IOTA - Intra – European Organization of Tax Administration

KPI - Key Performance Indicator

KRA - Key Result Areas

M&E - Monitoring and Evaluation

VADA - Forum for Value Added Tax Administrators in African

VAT - Value Added Tax

SWOC - Strengths, Weaknesses, Opportunities and Challenges

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1.0 BACKGROUND:

The Forum for the Value Added Tax Administrators in Africa (VADA) was

conceived in November, 1998 and its Constitution adopted in August, 2001

with the major purpose of creating a platform for Africa’s VAT

administrations to exchange of ideas, experience, skills and information on

the tax administration that VAT can be relied upon to contribute significantly

towards economic and social development of Africa Continent.

In pursuit of this objective VADA has prepared a Strategic Plan as a blue

print for its strategies and activities. This Strategic Plan sets out a medium

term direction for VADA, taking as a starting point, the current position in

terms of VADA’s institutional capacity and VAT administration issues to be

addressed, their challenges and possible solutions.

2.0 INTRODUCTION OF VAT IN AFRICA

2.1 Adoption and perceived benefits

Although relatively new, the Value Added Tax (VAT) is currently

implemented in many African countries and spreading fast. The tax

has gained fame very rapidly and was adopted on the Continent as

part of the wide ranging tax administration reforms in the mid-1990s,

being preferred to other turnover-based taxes, especially, the

distortional Sales Tax and Goods and Services Tax. This is because

domestic revenue mobilisation is central to the development and

poverty eradication efforts in most African countries. To improve

living standards and create jobs, African governments need to

provide their citizens with better health care, better education, and

more infrastructures. The need to provide social services such as

build hospitals, schools, and to pay doctors, nurses, and teachers.

Raising tax revenues is, therefore, a necessary element for

governments to spend on providing more of these essential services

and, in turn, reduce poverty.

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Broadly, three kinds of VAT were introduced in Africa. Firstly, the

countries in Southern Africa modelled their VAT, at the initiative of

South Africa which is fused on the New Zealand VAT that has very

few exemptions. Secondly, countries in the Eastern Africa based

their VAT on the UK VAT which resembles the EU’s Sixth Directive

on Value Added Tax. Thirdly, most of other countries that are

members of CEMAC or ECOWAS drew on the VAT in France which

also resembles the EU’s Sixth Directive on VAT.

With its simplicity, neutrality, and buoyant characteristics, VAT fitted

well in the Continent’s strategies for increasing domestic capacity to

fund social services and development programmes. However, its

implementation has had challenges that tax administrations sought

to resolve through consultation.

2.2 Performance

VAT has gained rapid significance in Africa’s resource mobilisation

strategies, to account for more than a half of all domestically raised

resources in most of the fifty four (54) African countries, within a

decade of its adoption in Africa. This enabled further trade

liberalisation, with its tenet efficiency, gains and broader

competitiveness. These results have incentivised even more African

countries to adopt VAT as their major instrument for raising domestic

revenue. Moreover, many of the countries that implemented VAT

have witnessed a gradual but consistent upward trend in their overall

revenue efforts.

2.3 Growth potential

The increasing need for the financing of public programmes and the

focus on domestic resources mobilisation emphasize the growing

importance of VAT to the Continent. At the same time, the emerging

globalised framework for most business operations require

increased cross border coordination of tax policy and administration

alike. Economic policy approximation and harmonisation is being

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pursued through regional economic blocs and multilateral

organisations at the international level. Tax administrations are

expected to follow a similar pattern, following business operations

across borders, and coordinating actions. As a forum for

coordination of such action by administrators of an increasingly

important instrument of taxation (VAT), VADA’s capacity to deliver

its Mission must therefore grow and cope with its functional

importance.

2.4 Integrated Revenue Authorities

Many countries in Africa have established semi-autonomous

revenue administrations in order to increase the level of

responsiveness and efficiency in serving taxpayers. The traditional

institutional structures of tax administrations inherited from central

government were based on type of tax, whereby direct tax, indirect

tax, and customs duties often fell under distinct departments. In

order to minimize the need for taxpayers to respond to multiple

revenue agencies, some countries have integrated their revenue

administrations by merging direct and indirect tax operations.

In many of the VADA members’ countries, VAT is administered by

units responsible for domestic taxes within organisations that

encompass customs duties administration as well. Strengthening

VAT administration is therefore more likely to generate benefits to

other domestic tax and customs operations.

2.5 Federal and Central Structures

VAT administration in most African countries falls under the ambit of

the central national government. However, there are possibilities of a

devolved VAT administration where the structure of the government

in the respective country is federal.

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2.6 Location of VAT Administration in Revenue Administrations

Based on the conception of integration in tax administration, different

tax types are administered along operational functions of tax

assessment, collection, enforcement and accounting as against tax-

type (direct and indirect taxes) administration; VAT is now

categorized, in a number of tax administrations, as a domestic tax

rather than an indirect tax. This approach renders VAT subject to

same strategic priorities, spending allocated resources and

achieving performance goals as expected of other domestic taxes,

including direct taxes.

2.7 Challenges:

VADA member VAT administrations are desirous of administering

well designed and administered VAT which does not distort

domestic production and distribution. However, VAT systems in

Africa face several challenges including the following:-

2.7.1 Role and Revenue Performance

There is a general agreement that the main revenue

generating role in a system of tax on goods and services

should be assigned to a general, broad-based and neutral

consumption tax such as VAT. Although excise duties on

widely consumed goods like tobacco, alcoholic drinks and

petroleum products can generate substantial tax yield, their

coverage is limited. Hence, VAT has the challenge to meet

the expected role and revenue performance.

2.7.2 Burden of Tax Distribution

All VAT administrations attempt to mitigate the regreasivity of

VAT either by exempting essential goods and services,

disproportionately consumed by the poor or by applying a

zero rate to them. VAT as tax is challenged to be broadly

proportional across various income groups and on their

levels of household expenditures.

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2.7.3 Administration Aspects

(a) The quality of VAT administration

The quality of VAT administration is absolutely critical

to the success of VAT as a revenue instrument.

Success in this context generally refers to economic

performance, as measured by a wide array of

indicators like compliance costs, administrative costs

per unit of revenue yield, VAT productivity etc. The

quality of VAT design itself will have a strong impact on

its administration’s ability to operate the system.

(b) Dealing with net VAT credit positions and Refunds

Net credit positions arise when input VAT exceeds

output VAT during a particular filing period. Valid VAT

refund claims should be honoured as promptly as

possible. Delays in making refunds have non-neutral

and discriminatory effects. Refund delays underscore

the validity of the VAT system because the

administration retains money to which it is not entitled.

3.0 FORMATION OF VADA

3.1 VADA Formation and Objectives

The Forum for the Value Added Tax Administrators in Africa (VADA)

was therefore conceived by the East and Central Africa VAT

Commissioners in 1998 to bring together VAT Administrators across

the African Continent for creating a platform of generating ideas

through brainstorming sessions with a view to improving the

performance of VAT in their respective countries. It was formally

launched in Livingstone, Zambia in August, 2001.

3.2 VADA as an Organisation

3.2.1 Target Membership

Membership is open to African Tax Administrations

responsible for administering Value Ad ded Tax in their

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countries, whether in a segregated or integrated institutional

structure. VAT is being implemented in twenty two (22)

countries, all of which are prospective members through their

revenue administration institutions.

3.2.1 Current Membership

VADA’s current total membership is twelve (12) VAT

administrations from Ethiopia, Ghana, Lesotho, Malawi,

Nigeria, Rwanda, Sierra Leone, Tanzania, Uganda, and

Zambia. Botswana, Cote d’Ivoire, and Swaziland hold an

Observer status.

3.2.2 Institutional Governance and Structure

The Forum – Annual Conference

Executive Committee

Secretariat

3.2.2 Partners and Collaborators

VADA has established working links with the Crown Agents of

the United Kingdom. In addition, VADA works with Member

Administrations and the IMF Technical Assistance Centres in

Africa to organise capacity building events. Prospects for

further networking shall be pursued during the implementation

period of this Strategic Plan.

3.3 VISION, MISSION AND CORE VALUES

3.3.1 Vision

The Vision Statement spells out the institutional goals at the

highest level, depicting VADA's visualisation of itself well

beyond the plan period. Simply put, the Statement is what the

Forum’s leadership and members ultimately envision the

institution to be in terms of its services, values, and

contribution to the continent’s economies. As of the time of

preparing this plan, that vision may be stated as summarised

hereunder.

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A viable international organisation serving as a rallying point for

modernising Africa’s Value Added Tax systems.

3.3.2 Mission

The core purpose of VADA’s existence and business is to

engage in the business of enabling efficient and effective

implementation of VAT systems among the member

administrations. In so doing, VADA will support public resource

mobilisation and thereby facilitate the process of socio-

economic development in Africa. This mission may be

summarised as under.

To provide African economies and VAT Administrations with world

class technical services in support of efficient and effective VAT

systems.

3.4 Core Values

To achieve the Vision and Mission, VADA is committed to and shall

uphold the highest ethical practices in conducting its business. VADA

recognises that the objective of all our operations is human

development, and will therefore put PEOPLE - its staff, those of the

Member administrations, and the African public generally - first in all

its dealings to ensure delivery of a real difference in the people’s lives.

We shall endeavour to design products that address real challenges

and gaps, with the highest professional standards and quality to

ensure maximum satisfaction of our customers.

These are values we hold dearly, knowing that “Values-aligned”

managers and employees will benefit the entire organisation and our

clientele by demonstrating predictable and favourable decision-

making capabilities and behaviours. We are including these values in

this plan, not only to serve as a “compass” to influence and guide

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VADA’s behaviour, but also to inform the expectations of our clients

and stakeholders.

(a) Compassion: We go about our revenue administration function

with compassion, aware of its relevance for the

Continent’s socio- economic development.

(b) Commitment: We are committed to the improvement of the

Administration of VAT in Africa, and making the tax

workable for governments and business;

(c) Excellence: We strive to exceed the expectations of our

stakeholders, by performing at the highest level of

professionalism, and take pride in our

accomplishments.

(d) Integrity: We recognize the importance of unbiased accurate

information. We practice open, truthful, and timely

communication with all our stakeholders.

(e) Stewardship: We seek to ensure effective stewardship to Africa’s

VAT implementation effort, through focused

research and prudent application of data and

information to improve performance.

4.0 EVALUATION OF VADA’s INSTITUTIONAL AND OPERATING

ENVIRONMENT

4.1 SWOC ANALYSIS.

To develop appropriate strategies for achieving VADA’s Vision and

Mission, we analyse the Forum’s strengths, weaknesses,

opportunities and challenges. Strengths are the organisation’s

internal characteristics that give it an advantage in pursuing its

stated objectives while weaknesses, on the other hand, are internal

characteristics that place it at a disadvantage. Opportunities

represent elements in the external environment from the Forum’s

point of view that it could exploit and apply to its advantage.

13

Challenges are elements in the external environment that could

cause trouble for the organisation. The objective of the analysis is to

ensure that the strategies developed for taking the organisation to

higher ground as it seeks to realize its vision allow for effective use

of the internal and external characteristics advantageous for the

attainment of its objectives, while mitigating the possible adverse

effects of the weaknesses and challenges.

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Internal

Po

sit

ive

STRENGTH WEAKNESSES

Neg

ati

ve

= = = = = = = = = = = = = =

Experienced Tax

Administrators

= = = = = = = = = = = = = =

Support by African

Governments and

Revenue Administrations

= = = = = = = = = = = = = =

Business Relevance

= = = = = = = = = = = = = =

= = = = = = = = = = = = = =

Legal Status

= = = = = = = = = = = =

Inadequacy of Financial

Base

Secretariat Support

Capacity.

= == = = = = = = = =

Limited Membership

= == = = = = = = = =

OPPORTUNITIES CHALLENGES

= = = = = = = = = = = = = =

Regional Economic Blocs

= = = = = = = = = = = = = =

ICT Application

= = = = = = = = = = = = = =

International

Organisations’ and

Business Support for

efficient VAT Systems

= = = = = = = = = = = = = =

= = = = = = = = = = = = = =

Relatively Young

organisation

= = = = = = = = = = = = = =

VAT Policy and Legislative

Disparity in Member

Countries

= = = = = = = = = = = = = =

External Influence

External

4.2 Strengths

4.2.1 Highly Professional and Experienced Tax Administrators

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Recent reorganisation of revenue administrations in Africa has

generated a strong base of professionals working in newly

established autonomous Revenue Authorities and Revenue

Boards in most countries, which is the core of a Community of

VAT Practitioners. This has in turn benefitted the Forum through

the quality of the discussion and engagement amongst its

Members. The body and quality of skills and knowledge held in

the constituent VAT administrations is growing rapidly, making

benefits from exchanges among them even more beneficial.

4.2.2 Support by African Governments and Revenue

Administrations.

The increasing importance of VAT as a share of domestic

revenue is attracting the attention of African governments to

the tax.

4.2.3 Business Relevance

After overcoming initial reservations about the tax, business

associations throughout the Continent are now working with

tax authorities to strengthen the tax. The businesses’ stance

is informed by the neutrality characteristic of the tax that

makes it a preferred tax instrument for businesses and

proponents of private sector development.

4.3 Weaknesses

4.3.1 Legal Status

The VADA Strategic Plan aims at setting a new direction for the

Forum and its member administrations in terms of its various

objectives through formal regional approaches, provision of

better services to its members in the form of technical

assistance, research and learning programmes. VADA also

intends to interact with government ministries, statutory bodies

and international organizations and make presentations on VAT

administration, policy and related subjects in recognition of its

16

increasingly important role VADA intends to play in these subject

areas. To realise these objectives, VADA is to create for itself a

proper legal identity status so that it can be legally recognized

and accepted so as to develop a mutually beneficial relationship

with other professional and related institutions both within and

outside Africa.

4.3.2 Weak Secretariat Support

The envisioned organisation requires a vibrant secretariat to

coordinate multiple concurrent initiatives in addition to

continually liaise with the members and other stakeholders. The

current set up of the Secretariat, provided on a volunteer basis

by Ghana, is depending on volunteers to do work, and afflicted

by inability to act quickly and decisively is inadequate for the

purpose. A weak Secretariat is bound to adversely affect the

vibrancy of the Association.

4.3.3 Weak Financial Base

The Association’s activities are being funded through Annual

Members’ Subscriptions and hosting by Members. To a lesser

extent, VADA has also received free facilitation (technical

assistance) financed by donors for its workshops. To realise

the vision stated herein, the Association needs to substantially

increase its revenue generation capacity.

4.3.2 Limited Membership

Although significantly higher than its original list of four

founding members a decade ago, the VADA Membership of

thirteen (13) Member Administrations remains below the

potential of serving all the twenty two (22) African countries

already implementing VAT plus those preparing to do the

same. In addition, there is scope for enlisting sub-national

governments implementing VAT in decentralised fiscal regime.

VAT administrations currently not members of VADA represent

17

a missed opportunity for the Association’s ambition of

promoting efficient and effective VAT systems across the entire

Continent.

4.4 Opportunities

4.4.1 Regional Economic Blocs

Regional economic integration blocs present a unique

opportunity for implementing standardised VAT systems

within individual blocs and the Continent generally. VADA

should therefore work through and with the respective

secretariats of the regional blocs to promote effective VAT

practices.

4.4.2 ICT Application

VAT is an information intensive tax. The IT infrastructure in

Africa is improving fast, making adoption of sophisticated

administrative measures increasingly feasible and cost

effective. VADA is being looked to for possible advice and

experience sharing on VAT modernisation.

4.4.3 International Organisations’ and Business Support for

efficient VAT Systems

Multilateral institutions, including the IMF, provide support to

VAT implementing countries, and would be appropriate partners

for VADA collaboration. Moreover, the pace of globalisation

whereby businesses are taking an increasingly cross border

stance in planning their operations is generating higher

propensity for tax coordination among countries.

4.5 Challenges

4.5.1 Relatively Young Organisation

Like the tax it seeks to promote in Africa, VADA is a relatively

young institution, albeit with excellent prospect for growth as

18

VAT implementation takes hold to include many of the countries

on the African Continent. VADA is therefore challenged to

expand its membership for better funding, experience and

expanded activities and programmes.

4.5.2 VAT Policy and Legislative Disparity in Member Countries

While the economic efficiency and neutrality of VAT is well

acknowledged, the policy and legislative instruments adopted in

individual countries vary. This presents a challenge in drawing

lessons and experiences from these countries and to align

procedures to boost intra-African trade.

4.5.3 External Influence

VADA strives for excellence in VAT administration so that it can

realize its Mission institutional goals. The Forum aims at growing

into an internationally well respected association. In order to

accomplish these goals, VADA must attain professional

advancement at highest level through wide membership base,

adequate and relevant resources and respect. In its efforts to

achieve these goals VADA is challenged by substantial external

influences considering existence of similar tax administration

associations both in Africa (IATA, ATAF) and IOTA in Europe

which all vie for same scarce resources and have different levels

of influence on potential member countries and international

organizations and regional economic blocks. Therefore external

influences affect VADA in its drive for expansion of its

membership base and interaction with donors and institutions

which might contribute to VADA success.

4.5.4 Engagement with Regional Economic Blocs and other

alliances

Improving the knowledge on best practices and access to trends

in partnership for implementation of VADA programmes

contribute to effective implementation of VADA functions and

19

activities. VADA is challenged to establish close working

partnership with Africa’s Regional Economic Blocs to promote

effective VAT practices and related programmes. Continental

mandates under Regional Blocs make it easier to synchronise

data standards and improve access to and build upon existing

knowledge and provide links to non-African and other

Multinational organisations.

5.0 STRUCTURE OF VADA’s STRATEGIC PLAN 2014 – 2016

5.1 Overview

5.1.1 In its Vision and Mission Statement VADA states in clear terms

its commitment to modernisation of Africa’s Value Added Tax

systems and provision of world class technical services to

African economies and VAT Administrations in support of

efficient and effective VAT systems.

5.1.2 The VADA Value Proposition emphasizes the unique and

special contributions of its benefits to its members in providing

a strategic platform of generating ideas and innovations for

improved VAT administration. In so doing VADA grants an

Africa Continent perspective which facilitates exchange of

knowledge, experience, skills and needed support from

governments and international organisations.

5.1.3 VADA’s Strategic Plan 2014 – 2016 links a series of Goals

and Activities developed in order to lead to the VADA

objectives which depend on the realisation of the following

results:-

Appropriate and efficient institutional and organisational

set up for VADA operations.

Human and institutional capacity for VAT administration

innovations

20

Member administrations access to VAT administration

knowledge, skills and technology necessary for

modernisation.

Strategic decision making options and policy advisory and

engagement capacity and effective communication.

Platform for efficient and effective VAT administration

modernisation support.

5.2 Strategic Goals and Initiatives (Statements)

5.2.1 This Strategic Plan sets out VADA’s direction for the next

three years (2014 – 2016), starting from the current position

and the strengths, opportunities, weaknesses, and

challenges noted above. The focus of the Plan is to lay the

foundation for VADA to become a viable international

organisation serving as a rallying point for modernising

Africa’s Value Added Tax systems, and capable of

providing African economies and VAT Administrations

with world class technical services in support of

efficient and effective VAT systems.

5.2.2 Towards this medium term objective, the Plan has four core

strategic goals, namely (a) Formalize VADA’s legal Identity

and International status; (b) Capacity Building, and support

(c) Policy Advocacy and Engagement and (d) Partnership

and Strategic Alliance.

5.3 Goal No 1 – Formalization of VADA’s legal Identity and

international status

The Forum for Value Added Tax Administrators in Africa (VADA)

was conceived with the aim of bringing together VAT administrations

across the Africa Continent in order to realize its Vision of being a

viable organisation serving as a rallying point for modernising

Africa’s VAT systems. VADA acknowledges that meeting its Mission

21

to provide African economies and VAT Administrations across Africa

with world class-technical services in support of efficient and

effective VAT systems is ambitious. However VADA firmly believes

that this is achievable given the support of its member organisations’

national governments and the international community. To receive

such support VADA has to be legally recognised and accepted as an

institution representing the member tax administration’s interest.

This Strategic Goal entails strengthening the Forum’s legal status,

publicizing VADA’s identity, role, and expertise internationally; and

coordinating VAT policy and administration capacity building or other

initiatives involving its members. This Goal’s initiatives are as

follows:

Objectives, Strategies and Activities:

5.3.1 Secure formal registration as a legal entity.

VADA in order to be an international association which is

legally recognised and functioning within its member

Administrations’ jurisdictions and enhance their collaboration

status before the international community it must secure

formal registration as a legal entity in both the Headquarter

and member Associations’ countries. To achieve recognition

and formalisation of its status VADA has to review and update

its Constitution to allow such formalisation including location of

its Headquarters. The objective, strategic, strategies and

activities are:

5.3.2 Secure recognition by respective authorities.

To enable functioning legally in the member Administrations’

jurisdictions VADA must register as an entity under the

respective governments’ laws. VADA must therefore apply

for appropriate registrations.

5.3.3 Secure Multilateral Organisation Diplomatic Status.

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VADA foresees operating in the countries of its member

Associations and interacting with various governments and

regional blocs both in and outside Africa it is therefore

proper for VADA and its staff to be accorded diplomatic

status, hence enjoy diplomatic communities and privileges

which will ease their functioning.

5.3.4 Secure Tax-exempt Status.

As an international organisation receiving public financing

from multiple governments, and in order to ensure its

meagre resources are applied towards the most productive

activities, VADA must seek and secure tax exempt status.

The Secretariat shall secure this in the Headquarter

country, while every Member Administration shall be

responsible for securing the same in the respective home

country.

5.3.5 Review VADA Organisation Structure and Personnel

Functioning of VADA requires a strong secretariat and

sizeable labour force. VADA must review its Organisation

Structure and recruit appropriate and competent staff.

5.4 Goal No. 2 Capacity Building and Support

VADA envisions of a situation where its members and other

interested stakeholders have the ability to access and use

sufficiently coordinated VAT administration’s technical and

operational knowledge, skills and decisions in order to enhance their

abilities to evaluate and address issues related to VAT

administration and policy choices. Capacity Building in the context

of VADA Strategic Plan focuses on three elements of:-

Human Capacity Building referring to educational and training

of individuals to be aware of, access, use and develop

appropriate knowledge and skills.

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Institutional Capacity Building focussing on development and

fostering environment for the use of available information to

enhance decision making.

Infrastructure Capacity building is related to technologies

required to access, use and develop data and products for

application and decision making.

The objectives of the Goal are:-

5.4.1 Human Capacity Building

VADA seeks to coordinate and build upon existing efforts to

increase the efficient use of human resource asset and

access to and availability of human Capacity Building

Programmes to member Administrations. This will enhance

VAT tax knowledge to users. The following activities will be

undertaken:-

Training and development of its members’ work force.

Develop the directory of experts in specific areas for providing

technical training in member countries.

Actively source available training and capacity building

programmes and notify member countries.

Organise periodic trainings and workshops.

Develop benchmarks for planning and organizing technical

events including the role of host and other members.

Undertake staff capacity building events.

Encouraging staff exchange for training purposes.

Support VAT training in member countries.

5.4.2 Institutional Capacity Building

Developing Institutional Capacity Building will be focused on

increasing the effectiveness and efficiency in VAT

administration. The function will be on promoting coordination

and synergy and members’ access to resources for their

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capacity building programmes. The following activities are

earmarked:-

Implement a web-accessible comprehensive African VAT

information Platform (Data-warehouse) to support

benchmarking, research and decision making.

Build a data base that focuses on user needs, thus saving

interest of stakeholders.

Facilitate the development of comprehensive, sustainable

institutional capacity building efforts that address technical

and operational skills and enhancing member associations

institutional capacity.

Enhance the sustainability of existing capacity within VADA

forum by creating awareness amongst decision makers in

the VADA membership.

5.4.3 Infrastructure Capacity Building

Technological solutions will be balanced with legal framework

changes and business systems to improve modernization.

VADA has identified the following critical activities:-

Put in place sustainable technology transfer and training

which must be accessible by cost effective and user-friendly

terminals.

Update website information such that it reflects need of

users.

Coordinate capacity building and member organisation’s

interface needs to identify member organisations data

requirements.

Facilitate training and resources mobilization in member

countries related to infrastructure capacity building efforts

and train the member countries’ users to become

data/information providers.

Strengthen existing structures by construction of new

networks and engaging qualified and competent technical

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personnel from member organisations in managing VADA

network.

5.5 Goal No 3 Policy Advocacy and Engagement

Being VAT administrators in their respective countries, VADA

member organisations are also responsible for providing inputs to

the formulation of appropriate policies in order to achieve the socio-

economic objectives of the respective countries. This involves policy

advocacy – the active or inadvertent support of a particular class of

policies – with a long term objective of optimizing the contribution of

VAT in Africa’s economic and social development. In pursuit of this

Goal’s objective, VADA shall focus on the following objectives,

strategic and activities.

5.5.1 Build Policy Advocacy Capacity

Multiple solutions to multiple problems replicated to the scale

of the problem.

(a) Develop members’ capacity for policy advocacy.

(b) Commission policy related research and advocacy events

5.5.2 Policy related research and publication

(a) Adopt a Publication Strategy for the prioritized

development of a set of VAT Administration Best Practice

Guides.

(b) Ensure that products and processes are of a high quality

and meet membership needs by obtaining feedback on a

regular basis.

5.5.3 Policy engagement and collaboration

(a) Develop and communicate appropriate policy engagement

and collaboration mechanism with various stakeholders.

(b) Develop workable policy solutions by discussing range of

options and gaining feedback with stakeholders.

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5.5.4 Harmonisation of legal and practice frameworks

(a) Model VAT Agreements

(b) Model VAT Legislations

5.6 Goal No. 4 Partnership and Strategic Alliances

The Strategic Plan aims to set new profile and direction for VADA in terms

of its various Strategic Objectives which focus on VADA Vision, Mission

and Core Values. These include various capacity building initiatives in

institutional organisation, human resources and provision of technical

support. To realise this Goal, VADA must establish a strong mutual

partnership with African and Non-African professional bodies, reputed

international organisations and Africa’s economic Blocs. The principal aim

are improving knowledge on best practices, sharing experiences, expertise

and resources, including human and financial resources in implementing

VADA functions and activities. The Goal is to be achieved through the

following strategies.

5.6.1 Promote collaboration with other regional tax bodies and

institutions.

(a) Publicise VADA’s identity, role, and expertise internationally,

(b) Establish strategic partnerships with other similar Associations of

Tax Administration like ATAF, CATA, IOTA, CIAT

(c) Cultivate linkages with regional private sector institutions and tax

advice organisations.

5.6.2. Create a platform for securing special expertise

Create platform on the comparative advantages and special

expertise of the envisaged partners to support and catalyse

development of VADA functions and activities.

5.6.3 Establish linkages with multilateral and international organisations

(a) Coordinate VAT policy and administration capacity building or

other initiatives involving its members.

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6.0 IMPLEMENTING VADA’s STRATEGIC PLAN

6.1 Details of the intended results of the Plan

The following paragraphs provide details on the Strategic Plan

initiatives and activities which are necessary in order to deliver the

intended results and achieve the Goals of the Strategic Plan.

6.1.1 Capacity enhancement

VADA is entrusted with ensuring that its specific objectives

are achieved with maximum efficiency and effectiveness.

However, an assessment of its legal status, functioning of its

Secretariat and alliance display capacity enhancement needs.

The objective entails, amongst others, publicizing VADA’s

entails, amongst others, publicizing VADA’s identity, role and

expertise internationally.

6.1.2 Technical Support and Strategic Alliance

Almost all VADA member tax administrations have serious

and immediate need of technical support. VADA is entrusted

with the function of providing support for professional

advancement by providing access to information and training

on various VAT administration and management issues.

VADA should mobilise technical support resources with a

focus on development of human resources and organisational

development of its members in order to ensure effective and

efficient VAT administration in Africa.

The function also facilitates strengthening of capacity of

VADA members with regard to knowledge, skills and

experience needed to enhance the individual member’s

efforts and initiatives. The focus here is the provision of

needed information and facilitation of learning.

6.1.3 Policy advocacy and enforcement

Translation of VADA’s objectives into realized practical

actions and tangible results requires concerted efforts and

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commitments to build ownership of the institution (advocacy)

and mobilise resources. The function includes institutional

reforms that promote excellence and growth.

Advocacy and resources mobilization raise the profile of

VADA member organisations for providing inputs to the

formulation of appropriate policies of their respective

countries. The aim is to increase the involvement and

capacity of VADA member organisations for policy advocacy,

policy related research and replication and policy

engagement and collaboration.

6.1.4 Access to knowledge and technologies

VADA member administrations are constrained by poor and

unreliable access to VAT administration knowledge and skills

as well as access and use of modern ICT technologies.

VADA should facilitate access to VAT administration skills

and knowledge to its members for efficient and effective

performance. Moreover VADA should promote information

exchange and learning among its members. It should

therefore, create linkages between different tax administration

knowledge resources.

6.2 Strategic Results Indicators

Each activity provides for outcome based indicators. These

indicators define the focus of the statement and measure quantity,

quality and time. These types of indicators produce product-based

measure number of people or products realized, achieved or

produced over the time period. The indicators do not provide a

measure of the impact or outcome of the delivery therefore are

limited in their usefulness.

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A better approach is to identify the outcome of delivering or

achieving something out of the activity; thus providing an indication

of success and is also a more sensitive and dynamic approach. The

out-come based indicator answers the question:-

How would we recognise success at a particular level?

What would be the outcome that would objectively verified?

Such indicators enable the need to be verifiable and able to satisfy

conditions of quantity, quality and time. However, they also give a

measure of the impact, or outcome and of delivery/achievement.

The Strategic Plan activities have detailed numerical indicators.

These are provided as detailed objectively verifiable indicators at the

end of the Strategic Plan period.

7.0 MONITORING AND EVALUATION

7.1 Monitoring and Evaluation (M&E) Institutional framework

7.1.1 Monitoring and Evaluation (M&E) are applied to all

activities of the Strategic Plan in order to track progress

towards the targeted results and outcomes, as defined by

the Key Results Arears (KRAs) and Key Performance

Indicators (KPIs). The M&E System provides the data and

analysis for management of the activities performance

etc.

7.1.2 Each Goal of the Plan has sets of Initiatives and activities

to achieve its objectives and deliverables. The Goals and

initiatives are expected to remain valid throughout the Plan

period although they may have variable lives.

7.2 Monitoring and Evaluation (M&E) Measures

7.2.1 Strategic Initiatives

Monitoring and Evaluation of the Strategic Plan is carried out

by assessing the efficiency in execution of strategic initiatives

and testing various performance measures as per the set

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targets. The Strategic Plan performance evaluation is based

on an assessment of both the product based indicators and

outcome based indictors. The aim of M&E measures is to

report on the general performance status at any point in time

of the Plan Implementation period.

7.2.2 Performance Indicators:

Performance Indicators to be monitored include Strategic

Performance Measures, Key Performance Indicators (KPIs)

measures and Key Result Areas (KRAs) measures. These

indicators will be monitored and measured in order to

enable VADA Secretariat and member organisations

make assessment of the Strategic Plan’s Implementation

Status, achievements and impact on its objectives at any

particular point in the Plan Implementation period.

7.2.3 Strategic Performance Measures

Strategic Performance Measures address Key Result Areas

(KRAs) performance trend. The measures provide the tool

for tracking realisation status of the Plan’s Objectives and

assessment of any gaps between actual and targeted

achievements.

7.2.4 Key Performance Indicators (KPIs)

Key Performance Indicators (KPIs) measure the nature

and scope of the Plan Implementation, in terms of

efficiency and effectiveness to VADA and its impact on the

objectives.

7.3 Reporting

While the Strategic Plan implementation monitoring is a continuous

process, evaluations are conducted at agreed time intervals,

preferably once every three months (quarterly) and consolidated

reports prepared by the VADA Secretariat for members’ information

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and suggestions of interventions, where appropriate, in order to

keep the Plan implementation on course.

The VADA Secretariat will therefore create the Strategic Plan

Monitoring and Evaluation Database as a system and tool for

monitoring evaluation and reporting implementation status.

8.0 CONCLUSION

VADA’s Strategic Plan 2015 – 2017 reflects VADA’s commitment to

realization of its Mission as a viable international organization serving as a

rallying point for modernising Africa’s Value Added Tax systems and the

Mission to provide African economies and VAT Administrations with world

class technical services in support of efficient and effective VAT systems.

The Plan is based on VADA’s Core Values of Compassion, Commitment,

Excellence, Integrity and Stewardship. These Values influence and guide

VADA’s behaviour. The Strategic Plan endeavours to address real

challenges and gaps with the highest professional standards and quality as

to ensure realization of the specified results and achieve VADA objectives

with maximum satisfaction of the member VAT Administrations and other

stakeholders.