VAIBHAV AGARWAL

Mobile +91 9311870700 E-Mail: 9vaibhav1984@gmail.comLinkedIn

PROFILE & OBJECTIVE

A determined, competent and enthusiastic procurement professional with 6+ years of expertise in Procure to Pay (P2P), PR to PO, Vendor management, Business operations, supply chain, procurement (Offshore and onsite – T&M, SOW’s). Demonstrate strong competency in collaboration and problem solving, Proficiency in analyzing and managing the entire business Operations and moving them into growth mode. Seeking a suitable position in a renowned company where my profound knowledge and extensive experience along with my interpersonal and team working skills will be fully utilized.

Tolerant and flexible, quietly observes until a problem appears, then act quickly to find workable solutions. Analyze what makes things work and readily get through large amounts of data to isolate the core of practical problems. Interested in cause and effect, organize facts using logical principles, value efficiency and reflects conscientiousness.

SUMMARY OF QUALIFICATIONS AND ACHIEVEMENTS

An MBA degree holder with a successful track record in effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Client’s and vendor’s satisfaction.

Hands-on-experience in structuring and shaping client engagements and solving complex client challenges. Received “Employee of the Month” award within 4 months of joining at Infinite Computer Solutions. Received twice the “Best Quarterly Employee” award for outstanding performance at ICS. Received Appreciation

certificates from the entire Business unit for my contributions. Excellent team leader, working with financial and operational teams in dynamic environments, effectively

managing clients’ expectations and providing excellent customer service. Extremely adaptive, fast learner, flexible and observant. Efficient in managing resources to meet daily delivery

schedules. Technical expertise to consolidate financial reporting, ad-hoc reporting and online query with timely and

accurate preparation of the MIS as per the latest organization structure. Excellent communication skills to work with all levels of management. Works exceptionally well across functional

groups. Possess good problem solving, negotiation and analytical skills.

Core Competencies Include:

Client Services & Customer Satisfaction Business Operations & Process improvement Budgets, Accounting & Cost Management Integrated Supply Chain Management Contract Handling & Negotiation MIS Reporting & Vendor Management Teamwork & Performance Improvement

PROFESSIONAL EXPERIENCE

2013 – 2015 (Oct) Assistant Manager-Business operations, Infinite Computer Solutions, Gurgaon

2011 – 2013 Sr. Executive-Business Operations, Infinite Computer Solutions, Gurgaon

2009 – 2011 Executive-Business Operations, Infinite Computer Solutions, Gurgaon

2008 – 2009 Financial Planning Manager, Max New York, Delhi

Assistant manager, Infinite Computer Solutions, Gurgaon, India, 2013-2015

Handling end to end Operations for IBM Global Business Services (GBS), Global Technology Services (GTS) and Integrated Technology Services (ITS) providing consulting/professional staffing services to IBM and its clients

Monitoring every purchase order, ensuring processing is accurate, amend/ cancel POs as per requirement, resolve root cause for PO issues, co-ordinate to ensure order price and timing of delivery is agreed and as communicated to Buyer

Making sure the invoices are received against each PO and billing is done Coordinating daily with client and vendors to resolve invoicing conflicts, thus reducing the rejections Making sure the vendor payments are released as per payment terms End to end resolution to the clients/vendors queries within the TAT as per the SLA Ensuring 100% audit compliance as per client requirement Preparation of internal reports (MIS and ageing) based on various matrices and using them effectively to improve

performance Build strong personal relationships with clients and vendors Recognizing the team, taking out time to invest in colleagues to make everyone stronger Strategy plan execution, process improvements innovation activities and timely execution of all tasks Automation and consolidation of reports to save manpower & time and provide easy and single point access Improve the operational systems, processes and policies in support of the Company’s mission - specifically, support

better management reporting, information flow, business process and organizational planning Communicate effectively and function in a successful team environment within the team, vendors and client

managers Drafting SOW’s, negotiating/renewing contracts, assisting sales team in placing the bids for various contracts Providing sales support at various levels Revenue monitoring, people management

Accounting & Audit Management

Experience in Accounts payables, accounts receivables and billing. Experience in monthly closing of books, bank reconciliation, AP/AR/Expense/payroll accounting & ageing reports Prepared accurate MIS reports on time Provided rectification entries to team for reclassifying cost elements. Prepared monthly cost sheet, variance analysis, analytical reports and trend reports within targeted time-lines. Monitored customer account details for non-payments, delayed payments and other irregularities. Provided support in preparing audit schedules, interacting with the auditors and closing audit queries Checked, verified and validated invoices to ensure all details and rates are as per contract agreements Responsible for regular follow-up of vendors’ advances and their closures. Getting internal and statutory audits done while ensuring minimum queries & open issues.

Business Operations, Infinite Computer Solutions, Gurgaon, India, (2009-2013)

Business Operations

Processed requisition raised by various Buyers, changed and amended purchase requisitions as per requirement. Handled Help Desk for Procurement & Supply Production Organization. Conducted Buyer & Supplier training & support.

Issuing purchase order, ensuring processing is accurate, amended/ cancelled POs as per requirement; Hands on experience on Oracle and Summit to prepare the projects, agreements, cost budget, revenue budget, vendor PO’s.

Perform price differential processing and amend PO price changes where appropriate, Update and maintain product price database. Evaluate the price difference in the POs and co-ordinate with the vendor to determine and agree on the final negotiated cost, Co-ordinate to ensure order price and timing of delivery is agreed and communicated to Buyer

Received request for invoice issue resolution, requested for invoice specifics, performed invoice issue analysis and release vendor payments.

Coordinating with procurement for additional funds to the PO incase of shortage; getting PO renewed on timely basis Review MIS, spend and savings analysis for the company and ensured we gain on the bottom line for the

project.

Financial Planning Manager - Max New York Life Insurance, Delhi, India, 2008 – 2009

Meeting new clients daily and generated business for the company Maintained long lasting relationships with the existing clients Achieved the monthly targets so as to grow professionally. Ensured that proper services are being given to customers as and when required. Created the new selling strategies for revenue generation. Provided presentations to corporate clients when required. Conducted daily meetings so as to understand their problems and suggested measures. Conducted various activities in order to build the brand and enhance sales.

Achievements Process Flow In-charge focusing on improving productivity. Recognized for learning the business operations process in a short span of time.

TECHNICAL EXPERTISE (Software Skills)

MS Office (Outlook, MS Word, MS Excel, MS PowerPoint) Summit, Fieldglass and Oracle

EDUCATION

MBA (Finance and operations), ICFAI Business School, Bangalore, 2008. BHM, Welcomgroup Graduate School of Hotel Administration, 2005.

ADDITIONAL ACTIVITIES (Extra Curricular)

Won gold medal at North-East-West and State level. Played Tae Kwon Do at National level. Highest target achiever for the New Year eve 2005. Member of Event organizing committee in college

PERSONAL

Languages: English, Hindi and Elementary French

Interests: Travelling, Sports and Photography

RECOMMENDATIONS:

Vaibhav is a self-motivated and extremely professional person; he sets his goals way above the company's expectation and somehow manages to achieve them. He excels in networking and relationship management, which I believe are the two most important factors to be successful in the any industry. He is a dedicated person especially when it comes to work. He has a constant enthusiasm and never failed to solve any of the problems presented to him. He is honest, trustworthy, dependable, and he delivers! His strengths are commitment to work, continuous follow-up and proper planning. Importantly, he has good attitude, which will always lead to success. He is very energetic, easily approachable and always had that go getter attitude!!!” I would recommend him to anyone who requires a team player who performs beyond set expectations.” - Himanshu Sharma, Category manager, at Infosys

Vaibhav is very diligent, and methodical in his approach to solving problems. Knowledgeable, and has lot of potential in his line of work. Definitely an asset! – Bharat Swarup, Associate director of sales at Vivanta by Taj Connemara