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Nat'l Seminar on e-Governance 1
UGC Sponsored National Seminar on “New Paradigms in Administration :
e-Governance in Karnataka”August 23 & 24, 2013
Organised by
Saude Sabha Bhavana,Shirva, Udupi - 574116
8/24/2013
Nat'l Seminar on e-Governance 2
PROF CHOWDARI PRASADDEAN (PR) & CHAIRMAN-ADMISSIONS
Valedictory Session3.15 pm; August 24, 2013
8/24/2013
Nat'l Seminar on e-Governance 3
Topics discussed on two days• Inauguration• Key Note Address• “e-Governance in Local Self-Government”• Paper Presentations• Panel Discussions: “Administration &
Transparency”• e-Banking• Valedictory Session
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Brief on Karnataka• Formed in 1956 and renamed in 1973• 8th largest State in size : 36 Districts• 9th largest in Population : over 6 crores• Major rivers – Krishna, Tungabhadra & Kaveri• 224 MLAs, 75 MLCs, 28 MPs & 12 RS members• 49 Sub-divns., 176 Tqs and 749 Hoblis…• 3 major political parties: INC, BJP and JU (S) plus…• Male : Female @ 1000 : 964; Literacy rate 76%• Kannada + Urdu / Telugu / Tamil / Marathi / Tulu / Hindi
/ Konkani / Malayalam / Kodava languages• Hindus / Muslims / Christians / Jains / Buddhists8/24/2013
Background: What is Governance?
Governance
Way Govt. worksSharing of
informationService delivery
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Background: How e-Governance helps?
Governance
Bad governanceGood governance e-Governance
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WHAT IS E-GOVERNANCE ?It is electronic governance. In simple words, e-Governance is nothing but a mediator between Government and Citizens. It is the use of a range of modern information and technologies by Government to improve efficiency, service, etc. i.e. Internet,mobile,local area network
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TYPES OF E - GOVERNANCE
G2G
G2E
G2B
G2C
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BASE OF E GOVERNANCE
1.LEADERSHIP
2.ORGANISATIONAL STRUCTURE
3. PROCESS MANAGEMENT
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CHALLENGES FACED
Clarity about objectiveProvided servicesMisconception about information transparencyLocalizationSecurity threats & legal issueMaximum use of infrastructureStandardization
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Nat'l Seminar on e-Governance
1111
National e-Governance Plan (NeGP)
(2003-2007)Four Pillars of NEGP (2003-2007)
Mis
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od
e P
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cts
Sta
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ide
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Sta
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ata
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Community Service Centres
NationalE-governance Plan
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Nat'l Seminar on e-Governance
1212
National e-Governance Plan (NeGP)
(2003-2007)E-Readiness assessment for the
Centre and States launched April
13, 2004
Bangalore One(B1) launched with
14 service centers providing 24
different services to citizens of
Bangalore on April 2, 2004
www.bangaloreone.gov.in)8/24/2013
e-Governance Best Practices
• Increased accountability• Increased transparency• Higher availability of public domain
information• Reduced corruption• Higher penetration due to automation• Increased efficiency due to connectivity• GOVT PROCESS RE-ENGINEERING –
technology only a tool- not panacea
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Nat'l Seminar on e-Governance 14
5 G2C Projects in Karnataka (NISG)
• Bangalore One – a Citizen friendly Government Services of Karnataka
• One Stop services to Citizen – Integrated Citizen Services
• VAT Soft : VAT Processing System• Nemmadi Telecenter Project of Karnataka• Bhoomi - Karnataka
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2 ICTD Projects in Karnataka (NISG)
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3 G2G & G2E Projects in Karnataka (ref: NISG website)
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e-Banking in India• Computerisation in India since 1960• Advanced Ledger Posting Machines during 1970s• PC revolution commenced in 1984• Automated Teller Machines (ATMs) introduced by
HSBC in 1987 and BOI in 1988 in Mumbai• WWW started in 1995• Core Banking Solutions / Branch Networking / Credit
/ Debit Cards / SWADHAN / SUVIDHA / Internet and Mobile Banking / Electronic Funds Transfer / Electronic Clearing Services ………
8/24/2013
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10 Varieties of ATMs in India• On-site ATMs• Off-site ATMs• Mobile ATMs (Van)• Bio-metric ATMs (for
illiterate customers)• Floating ATMs (SBI in
Kerala)• Micro ATMs• Solar based ATMs
• White-labelled ATMs• Brown-labelled ATMs• And now…..Talking
ATMs (for blind in Canada : Oct 22,1997) -from UBI in Ah’bad in Sept 2012;
-50 by NCR at India’s Passport Offices!
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Floating ATM of State Bank of India
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48 Key e-Banking Services• Balance enquity and Stt.• Transaction history• Online transfer of funds• Card to card fund tr’• Prepaid mobile charge• Buy n Sell Mutual funds• Send M O any time• Open FD and RD• Request a Cheque Book• Stop Payment request
• Request Debit Cards• Monthly stt’ by email• Re-issue and upgrade of
ATM / Debit Cards• Link Bank a/c to ATM /
Debit Card• Renewal / Premature
closure of FD and RD• Deactivate / Activate ATM
/ Debit Card• Etc etc etc…………
8/24/2013
