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Values and Ethics &Conflict of Interest
Awareness Session
ETHICAL DILEMMA
SCENARIO
DECISION MAKING: WHAT DRIVES YOU?
• Fear of punishment and need to obey the law
• Conformity with what peers expect
• Principled conscience based upon ethical values
…. Lawrence Kohlberg, Psychologist, Univ. of Chicago
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Moral Operating System 1.0 - The Development of Right vs Wrong
INTERNAL MOTIVATORS
HONESTY: Telling the truthRESPECT: Treating others with dignityFAIRNESS: Playing by the rulesINTEGRITY: Keeping your promises
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List your coreValues:
AdaptabilityBalanceCommitmentCreativityKnowledgeHonestyRespectFairnessIntegrity
NPF VALUES & ETHICS
“NPF is committed to supporting and maintaining a workplace culture of integrity for all NPF employees that is founded upon values and ethical principles.” …. NPF Values & Ethics Policy
NPF VALUES & ETHICSRESPECT FOR DEMOCRACY• Respect the rule of law • Be loyal and accountable to the CFMWS and the members and
families we serve • Provide impartial information and advice
RESPECT FOR PEOPLE• Treat everyone with respect and fairness• Value diversity• Keep the workplace safe and harassment free• Be open, fair and collaborative with colleagues
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NPF VALUES & ETHICSINTEGRITY• Demonstrate the highest ethical standards• Do not use your position to advantage• Avoid/resolve conflicts of interest
• Build and promote trust STEWARDSHIP• Manage public resources effectively and efficiently• Protect people and the environment• Share information & knowledge appropriately• Protect information appropriately
NPF VALUES & ETHICSEXCELLENCE• Provide fair, prompt and efficient service in both languages• Continuously improving service quality• Fostering teamwork and cooperation in the workplace
COURAGE• Face challenges with determination and character• Strive to choose the right alternative• Refuse to condone unethical conduct• Invite dialogue to resolve dilemmas
PERSONAL ETHICS & WORK PERSONAL VALUES - everything concerning your private lifeWORK VALUES - everything concerning your role and position as an employee (level, duties, conduct toward coworkers)
OVERLAP •If both are in harmony – great! •If not – it is even more important to understand the organization’s values and ethical principles.
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ETHICAL DEISION MAKING
Is it the TRUTH? (Honesty)Is it FAIR? (Fairness)Is it free from HARM? (Respect)Am I PROUD to do it? (Integrity)
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Conflict of Interest Policy and Annex
CONFLICT OF INTEREST (COI)REALWhen an NPF employee has a private interest that could improperly influence the performance of their official duties or when an NPF employee uses their position for personal gain.
APPARENTWhen a conflict of interest could be perceived by a reasonableobserver to exist, whether or not it does.
POTENTIALWhen a conflict of interest could reasonably be foreseen to exist in the future.
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CONFLICT OF INTEREST (COI)
NPF employees must take all possible steps to recognize, prevent, report, and resolve any real, apparent or potential COI
CONFLICT OF INTEREST (COI)Resolution:It is expected that situations will be resolved through discussion and agreement between the employees, Division Head, or delegate(s).
Consequence:An employee who does not comply with the requirements of the policy may be subject to disciplinary measures, up to and including termination
Conflict of Interest DeclarationConflict of Interest Policy Annex:5. NPF employees are required to report in writing to
the Division Head or his/her delegate, all outside activities, assets and interests that might give rise to a real, apparent or potential conflict of interest in relation to their official duties.
COI Declarations forms can be obtained from the Conflict Management Office
Conflict of Interest Declaration• Personal Reporting– Outside employment or activities– Assets and Interests– Political activities– Fundraising
• Corporate Reporting– Gifts, hospitality, and other benefits– Fundraising and Solicitation
WHISTLEBLOWER PROTECTIONPUBLIC SERVICE DISCLOSURE PROTECTION ACTThe PSDPA establishes a mechanism for the disclosure of
wrongdoing in the federal public sector and protects public servants who, in good faith, disclose wrongdoing.
To disclose wrongdoing, contact the DND Internal Disclosure Office (IDO) at:
Disclosure Hotline: 1-866-236-4445 Internal Disclosure Office: (613) 992-0356Email: +IDO@CRS@Ottawa-Hull
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WHAT IS A “WRONGDOING”?a) a contravention of any Act of Parliament or legislature (or
regulations)b) a misuse of public funds or assetsc) gross mismanagementd) an act or omission that creates a danger to the life, health
or safety of persons or the environment, other than a danger inherent to ones duties
e) a “serious breach” of a code of conduct f) knowingly directing or counseling a person to commit
a wrongdoing …. The PSDP Act
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Ethical Culture and Leadership
BUILDING AN ETHICAL ORGANIZATIONAL CULTURE
“A system of shared meanings and common perceptions held by members of an organization which distinguish it from other organizations” ….Organizational Behaviour, 2001
What defines the ethical culture of an organization? • How we do things. • How we make decisions.• How we solve problems.
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RESPONSIBILITIES
DGMWS - to build an ethical culture, implement and monitor its performanceDIVISION HEADS - to lead by example, ensure that ethical principles are encouraged, practiced, and enforced at all levels and staff are trained MANAGERS - to ensure ethical principles operate at all levelsALL NPF PERSONNEL - to practice ethical conduct in the performance of all duties
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ETHICAL LEADERSHIP
• Recognize that ethical principles are fundamental to the organization’s image
• Demonstrate how ethical reasoning is applied to make decisions and solve problems
• Cultivate others to follow by example and encourage dialogue and active involvement
Walk the Talk!
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CONCLUSION
NPF is strengthening its ethical culture by providing employees with the tools they need to successfully face ethical dilemmas and to make decisions based on the organizations values and ethical principles.
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RESOURCESNicole SmithConflict Management Advisor (613) [email protected]
Kim Ann ChuteSenior Advisor Conflict Management (SACM)(613) 992-7667
Toll free: 1 800 506 6679 Fax: 1 613 944 5924CFMWS.com/Ethics
4210 Labelle, Ottawa ON K1A OK2
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