Valuing Diversity

CONCERN: EMPLOYEE ASSISTANCE PROGRAM

A Benefit for Employees and Families

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CONCERN: EAP Services • Work/Life Benefits

– Parenting and Childcare Resources – Eldercare Services – Financial Counseling – Legal Consultations

• Short Term Counseling 1-5 visits per issue per 12-month period

• Free Confidential – 24/7 800 number answered “live”

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Getting Started

• Call for an appointment 6:30 AM to 5:00 PM (Pacific Time) Monday through Friday

• In crisis situations, call 24/7 for immediate telephone support

• For more information – Ask your HR/Benefits Department – www.concern-eap.com – Call CONCERN at (800) 344-4222

Valuing Diversity

Agenda

• Welcome and Introductions • Diversity • Dimensions of Diversity • Benefits of a Diverse Team • Challenges of a Diverse Team • Skills to Deal with Diversity • Scenarios

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Valuing Diversity

• Deepen Understanding • Benefits & Challenges • Explore & Practice

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Diversity

• Differences and Similarities • Recognition • Appreciation • Valuing • Utilizing

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Dimensions of Diversity

• Age • Gender • Ethnicity • Marital Status • Parental Status • Education

• Physical Abilities • National Origin • Sexual

Orientation • Race • Religion

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Benefits of a Diverse Team

• Professional Development • Knowledge of

Cultures/Groups • Negotiate Conflict &

Differences • Dynamic & Innovative Team

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Challenges of a Diverse Team

• More Effort for Consensus • Discomfort & Mistrust • Misunderstandings • Stereotypes & Biases

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Skills to Deal with Diversity

• Learn about new cultures and groups

• Biases & Prejudices • Increase your understanding • Confront offensive behavior • Treat others with respect

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Skills to Deal with Diversity (cont.)

• Include Others • Be sensitive & apologize • Toolbox, not cookbook • No assumptions • Healthy relationship skills

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