VAVA Business Plan

8/9/2019 VAVA Business Plan

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VAVA

VAVA VAVA

INTRODUCTION TO THE ENTERPRISE

It is always difficult if it’s not organized. Believing in this, two entrepreneurship students Vaishali

Jain and Vasundhara Gulati invented a business plan named VV enterprise. It is a public utilities

service management company providing !" hours doorstep services for basic re#uirements of

common people thereby, ma$ing the life easier, simpler and better for them. It will serve as an aid

for balancing the fast% pace life in the modern world by organizing all $inds of services and

providing them as and when re#uired. &e also intend to render our corporate contribution to the

'&() B)*+ B)I- of the government by ta$ing various cleaning contracts from the

government li$e railways cleaning etc.

INTRODUCTION TO THE TEAM

VASUNDHARA GULATI : MD- Technical and Graphic designing

VAISHALI JAIN : MD- Idea innovator and marketing

Both of them are entrepreneurship students studying in St. ngela Sophia Sr. Sec. School! "aipur.

By com#ining the skills possessed #y #oth of them! they $ish to contri#ute their #est to the

success of their enterprise.

VISION

ur vision is to provide an easier and a better urban lifestyle. &e wish to be with the consumers at

every hour of the day providing them with services at their very doorstep. ur vision is to enhance

growth employment and prosperity in our country by collaborating the s$ills of unorganized labor

and providing #uality services to the customers at the right time and at an affordable price. +his

will not only increase our G/0 but also bring cleanliness to our country

In 1 years our enterprise will succeed in e2tending the services to many parts of the country and

will eventually become India’s largest facility management company with world% class facilities.



MARKET

t initial stage, our target mar$et is the households of Jaipur. ur prospective VV members

would be around !1,333 households in the first year. In the -e2t few years, we will e2pand our

services to various metropolitan cities of India. fter 4 months we will start rendering services tothe branded companies. fter 5 years we will provide authorized after sales service on behalf of

the branded companies to the customer. &e will provide them with a doorstep solution, if possible.

In the first year our turnover would be 6 crore . It will, eventually grow at the rate of 76338 each

year.

CUSTOMER

Initially, ur target customers will be all the 9lite, :pper% middle class and middle class domestic

households. ;ater on, it will e2tend to various big companies, Govt. departments, 'chools,

hospitals etc. lso, the modernization is e2pected to grow at a fast pace , we see immensepotential in the household sector as more and more women are now going for part time <obs. 'o, it

calls on for the need of hiring our services of house cleaning and management. lso,

entrepreneurship boom will give rise to many more companies. 'o, our company will always have

customers to serve. +hese services would ma$e the <ob easier for the people as then they need

not run for finding correct people but will contact an organized team of ours.

SERVICE

ur enterprise offers a range of services.

• 'anitary department services = )ouse cleaning, office cleaning and toilet cleaning.

• *epair department services = 0lumbers, 9lectricians, (arpenters, masons

• Interior department services= )elpers, house managers, painters, interior decorators

• /river department services = >ale and female drivers

OUR SERVICE POLICIES

• s we’ll be wor$ing on large scale,&e will try to economise on labor cost from villages and

small towns including both men and women and train them regarding the services to ensure

that our customers en<oy specialized services. ?or this reason, we’ll hire the professionals

for each department for giving training to the labor of the respective departments.

• &e will charge !333 as membership fees from the customers which will be ta$en from them

in installments for their convenience. +he service charges will be 633 per service availed to

cover up our transportation costs.

• &e will trac$ the position of labor online, so that we have a trac$ record of his@her schedule.

ur services will be better than the other facility management companies as we would be

providing doorstep services for !"A.&e will not only provide instant services but also offer cheap

and #uality services.

Sales



(ustomers will get variety of services to choose from as =

• +he details of the services will be available online. n order of availing the services could

be placed online as well as through a phone call.

• +he membership form will be available online. &e will accept the online payment as well.

• If the customer wish to place the order through the call, he will first call the service center

where his@her need will be heard, service will be verified as well as confirmed and thenwithin ! hours the service man will reach at the customerCs place. &e will have a five% line

communication system through which we can hear from 1 customers at a time. +he

process is shown below=

(ustomer 'ervice center Verification of the service

9nsuring the satisfaction 'ending the service employee

Initially our mar$et will be based in Jaipur and then it will gradually e2pand to the other cities of

*a<asthan. they will be given the facility to order the service at their doorstep as initially salesman

will promote the service door to door.

MARKETING

S NO. STEP COST

(IN RS. / MONTH)

NO. OF

CUSTOMER

MONTH

6. dvertising 3,333 ,333 6!

!. ffers, /iscounts etc. % 1,333 5

5. 0romotional stalls at fairs and

e2hibitions

3,333 1,333 5

&e will promote our services by=

• dvertising through newspapers, e%advertising, brochures, pamphlets etc. Brochures will be

sent to prospective buying companies, hospitals as well as educational institutions and

government offices and pamphlets to houses through newspapers.

• By providing online and offline offers and discounts during pea$ season.

• 'alesmen will be sent for 5 months to various houses to give the presentation of the

companiesC services. -ot only this, promotion will be done at various societal meetings held

by colonies.

MANAGEMENT TEAM

Order



&e understand that effective and efficient >anagement plays an important role in the success of

any business enterprise. +he wor$ will be distributed at various levels and among various

divisions. +he top will consist of managing directors. one managing director will ta$e care of 'ales

and promotion and the other will ta$e care of technical aspects. :nder them will be " )/s of

their respective departments and a sales manager. -e2t, at the lowest level will be the sales men,

plumbers, cleaners, drivers, 9lectricians and other service employees.

ROLE NO. OF PEOPLE SALARY (IN RS.)

>/ ! %%%%

)/ D/river deptE 6 61,333

)/ DInterior deptE 6 61,333

)/ D*epair deptE 6 61,333

)/ D'anitary deptE 6 61,333

'ales manager 6 63,333

STAGES OF DEVELOPMENT

In the coming five years, we envision it to be the IndiaCs largest public utilities services

management company. &e will progress every year by constantly innovating the current services

and introducing some more. fter 5 years we will introduce with security department services and

will also become the authorized service providers of various >uti% national companies D>-(sE. &e

will also introduce full time household helper services.

+his is a business concept which when put into action can thrive in the mar$et. +he new tas$ will

be completed within one month from implementation.



PRODUCT ROAD MAP

Year 1 Year 2 Year 3

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

Driver dept.

Interior dept.

Repair dept.

Sanitary dept.

In the first year, we will all the four departments will rise. in the subse#uent years, with innovations

the other sectors will also rise. +here wonCt be any $ind of decline in any department. But, the

cleaning department will rise at a tremendous rate as our target will e2pand to not only various

households of India but also to airports, >-(s, )ospitals, schools and other companies.

+herefore, we e2pect ma<or portion of revenue from 'anitary department.

COMPETITION

+here are many companies who e2ist in the same mar$et as the one in which we are intending to

enter. our strongest competitors are=

:pdater services pvt ;td

)andiman 'ervices ltd

)ofincons Info+ech F Industrial services pvt. ltd

>aclellan Integrated services, Inc.

COMPETITORS' STRENGTH=

ur competitors have been e2isting in the mar$et from a very long time and have become highly

s$illed and recognized by now.

COMPETITORS' WEAKNESS OUR ADVANTAGE!

o +hey do not provide !" hours service.

o ll of them do not provide such a wide range of activities as we propose to do.

o +hey do not target all the sectors of the economy, 92ample% households, industries,

hospitals etc.



WHAT SETS US APART FROM OTHERS ( "#$%e&&e s&e*+&, #- # "#$%a*)

o &e will attract the customers by giving them membership of five years. /uring the period of

1 years they can avail our services any number of times.o (ustomer will be given free services e2cept that per order call will be charged !33 *s.

o &e will be at our customerCs door !" hours. &e will be available online as well as offline.

moreover, within 5 hours our service man will reach at the customerCs place.o ur human capital will be completely trained by professionals

o -owhere can on find such a wide range of services being collectively provided by a group

of organized and efficient e2perts.

COLLA0ORATIONS

+he >-(s whose service management responsibility we will be ta$ing in future will be

proposed at that time to provide us with the electrical and technical e#uipments at discount and

this way we will also get the latest of technologies which will in turn increase customer

satisfaction. ?or e2ample, 0hilips, Godre< etc. +his will all be done in future when the enterprise

will build good term relations with them. +hey may even be made our nominal partners.

REVENUE MODEL

>embership fees= !333 Dwill be ta$en in ! installmentsE?ees per service call= !33 verage number of customers in first year= !",333

verage payment by a customer= 1,!,33,3337 *s. H!"333AD!3337!33E+otal verage *evenue % 1, !,33,333 *s.

AIt is estimated that the customer >-(s and other companies whose e#uipments are used

to provide services to households and others will provide some level of incentive for its own

promotion and publicity. But, this will initiate from the third year when we will build good

corporate relations with them.

FUNDRAISING PLANS

909-'9' ? +)9 ?I*> I- +)9 I-I+I; 9* %= ;and and building % ,33,333ffice and furniture% !,33,333)/Cs and sales managers salary% ,"3,333'ervice employees salary % 6K,33,33,333 dvertisement 92penses % 63,13,333T#&al e1%e*ses !

E1%e*ses A$#*& (I* Rs.)

;and and building ,33,333

ffice and furniture !,33,333

>anagement salary ,"3,333



'ervice employees salary 6K,33,333

dvertisement 92penses 63,13,333

+otal e2penses ",K3,333

wise business person always $nows the importance of $eeping a reserve. /ue to this reason,

we will $eep 63 lacs e2tra.

'o, TOTAL CAPITAL RE2UIRED = 1,K3,333

ny $ind of contingency will be covered through the reserve fund of 63lacs.+he capital invested

will last for one financial year and, for the progressive years profits of the previous years after

deducting all e2penses and ta2 will be used.

Documents

VAVA Business Plan