Vendor Reference Guide - Toys"R”Us Vendor Extranet · PDF filetoys “r” us, inc. apparel domestic vendor reference guide table of contents

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    Version 2.3

  • TOYS R US, INC. APPAREL DOMESTIC VENDOR REFERENCE GUIDE

    Dear Valued Vendor Partner: We are committed to continuous improvements in our speed-to-market, supply chain reliability, and operating expenses. We are also keenly aware that our success depends heavily on you, our vendors. As our key partners we want you to have the information needed to fully understand all aspects of working with Toys R Us, Inc. This includes processing our purchase orders, shipping, invoicing, item management, EDI, and issue resolution. The Vendor Reference Guide provides clear and thorough explanations of our current processes and requirements. It will be updated, maintained, and always available to you on the Toys R Us, Inc. Vendor Extranet. In addition, the Vendor Reference Guide outlines the companys supply chain performance standards, which are common to the industry and crucial for effective management of the supply chain. You will find that the processes and requirements defined in this document will significantly aid you in conducting business with Toys R Us - Delaware Inc., and ultimately in delighting our customers and driving sales of your merchandise. Please take the time to review and understand the Vendor Reference Guide, as it is intended for your benefit. For your convenience, we have posted the Guide online at http://vendorconnect.toysrus.com, our new Vendor Extranet. If you have any questions pertaining to the Guide, please email our Vendor Partnership Team at [email protected]. We are excited about the improvements taking place within our organization and the potential they provide to your organization and ours. We look forward to our mutual long-term success. Michael Jacobs Senior Vice President, Logistics Toys R Us, Inc.

    VERSION 2.3 2007 PAGE 2 CONFIDENTIAL INFORMATION

    mailto:[email protected]

  • TOYS R US, INC. APPAREL DOMESTIC VENDOR REFERENCE GUIDE

    TABLE OF CONTENTS TABLE OF CONTENTS.................................................................................................. 3 BECOMING A VENDOR................................................................................................. 5

    SUBMISSION OF DOCUMENTS.............................................................................................................5 VENDOR UPDATES....................................................................................................... 6 EDI REQUIREMENTS .................................................................................................... 7

    TRANSACTION SET SPECIFICATIONS ................................................................................................7 GETTING STARTED................................................................................................................................7 EDI TEST PROGRAM..............................................................................................................................7 EDI IDENTIFICATION NUMBERS...........................................................................................................8

    UNIVERSAL PRODUCT CODES ................................................................................... 9 UPC CONTACT INFORMATION .............................................................................................................9 UPC SPECIFICATIONS...........................................................................................................................9 HOW TO CALCULATE A UPC CHECK DIGIT .....................................................................................10 UPC NON-COMPLIANCE PREVENTIVE MEASURES ........................................................................10 GLOBAL COMMERCE DATA STANDARDS .......................................................................................11

    ACCOUNTS PAYABLE................................................................................................ 12 TYPES OF INVOICES............................................................................................................................12 SUBMISSION OF MERCHANDISE INVOICES.....................................................................................12 FREIGHT PAYABLES ...........................................................................................................................12 TIMING OF PAYMENT DUE DATES.....................................................................................................13 PAYMENT ISSUANCE...........................................................................................................................13 DEDUCTION PROCESSING .................................................................................................................14 ACCOUNTS PAYABLE CONTACTS ....................................................................................................14

    PURCHASE ORDER .................................................................................................... 15 FREIGHT TERMS ..................................................................................................................................15

    APPAREL HANGER PROGRAM................................................................................. 16 HANGER STYLE DESCRIPTION..........................................................................................................16 SIZE TABS .............................................................................................................................................19 APPROVED VENDOR HANGER SUPPLIERS.....................................................................................20

    PRE-TICKETING PROGRAM....................................................................................... 21 VENDOR PRODUCED PRICE TICKETS ..............................................................................................21 AVERY DENNISION TICKET EXPRESS PROGRAM ..........................................................................22 VENDOR HANG TAG / R US PRICE TICKET APPLICATION .........................................................23 MULTIPLE ITEM SETS..........................................................................................................................23 EXCEPTIONS.........................................................................................................................................23

    INNER PACK REQUIREMENTS .................................................................................. 24 INNER SHIPPING UNIT REQUIREMENTS...........................................................................................24 INNER PACK LABEL REQUIREMENTS ..............................................................................................24 VENDOR-PRODUCED INNER PACK LABEL......................................................................................25 AVERY DENNISON TICKET EXPRESS ...............................................................................................25

    CARTON PACKAGING REQUIREMENTS .................................................................. 26 CARTON REQUIREMENTS ..................................................................................................................26 CARTON DIMENSIONS & WEIGHT......................................................................................................26 PACK CONFIGURATION REQUIREMENTS........................................................................................27 POLYBAG REQUIREMENTS................................................................................................................27

    CARTON MARKING REQUIREMENTS....................................................................... 28 MASTER CARTON MARKINGS............................................................................................................28 SPECIAL HANDLING ............................................................................................................................28 INNER LABEL REQUIREMENTS..........................................................................................................28

    SHIPPING LABEL REQUIREMENTS .......................................................................... 29

    VERSION 2.3 2007 PAGE 3 CONFIDENTIAL INFORMATION

  • TOYS R US, INC. APPAREL DOMESTIC VENDOR REFERENCE GUIDE

    GENERAL REQUIREMENTS ................................................................................................................29 LABEL REPLACEMENT OPTIONS ......................................................................................................29

    Shipping Label (Non UCC-128) .......................................................................................................33 LOAD INTEGRITY REQUIREMENTS .......................................................................... 34

    LOADING REQUIRMENTS....................................................................................................................34 PALLET INSTRUCTIONS......................................................................................................................34 PALLET REQUIREMENTS...................