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Disaster AvoidanceDisaster Avoidance
Prepared By: Thomas Feuker Sales EngineerTelephone: 5182540428EMail: [email protected]
Network OptionsNetwork Options
Our News Media has provided in depth coverage of ...
Pentagon TragedyWorld Trade Center
We need to plan for …
The Unexpected
Terrorist Threats
Your VERIZON Team of Network Application Specialists
C a n A s s is t Yo u in R e d u c in g Yo u r
V u ln e r a b ilit y t o a C o m m u n ic a t io n s
. . !F a ilu r e
Determine Your SituationDetermine Your Situation
● Define Critical Business Functions● Conduct Financial Analysis● Design Disaster Recovery Plan● Conduct Tests of Effectiveness● Analyze Results● Define Areas of Concern
Verizon Solutions - VoiceVerizon Solutions - Voice
● Additional Phone Lines● Cellular/ Mobile● Call Forwarding Options● Loop Diversity● Alternate Serving Wire Center● Switch Redirect
Levels of ProtectionLevels of Protection
Local Loop
Second Entrance
Riser Cable End - to - End
ASWC
IOF Diversity
Efficient
Reliable
24 hours a day / 7 days a week
Alternate Location Main Location
SWITCHED REDIRECT SWITCHED REDIRECT CALLSCALLS
Switched Redirect ServiceSwitched Redirect ServiceDisaster Response & Recovery
■ Redirects Calls to Thousands of Telephone Numbers Within Minutes.
■ Each Number May be Redirected to Any 10 Digit Telephone Number.
■ Call Management is Totally Transparent to Your Customers.
SwitchedSwitched Redirect ServiceRedirect Service
■ Disaster Response & Recovery
■ Call Center Management
■ VIP Customer Service
■ Telecommuting
SwitchedSwitched Redirect ServiceRedirect Service
Customer Applications
■ Basic
■ Time of Day / Day of Week
■ Percentage■ Auto Attendant■ Number Identification
Optional Features
Switched Redirect ServiceSwitched Redirect Service
Time of Day / Day of WeekExtend Hours of Operation
(2 PM) (5 PM)
Los Angeles
Philadelphia
Switched Redirect ServiceSwitched Redirect Service
Time of Day / Day of Week
TelecommutingMondays and Wednesdays
Switched Redirect ServiceSwitched Redirect Service
Virginia suburbs Washington, D.C. Maryland suburbs
PercentageCall Center Advertised Number
60%10% 30%
10 agents 35 agents 25 agents
Switched Redirect ServiceSwitched Redirect Service
Automated Attendant“HELLO. This isABC Company.”
“Press 3 for customer service.”Bryn Mawr, PA
“Press 2 for technical assistance.”
Camden, NJ
“Press 1 for sales.”Philadelphia, PA
Switched Redirect ServiceSwitched Redirect Service
■ Easy to Use■ Flexible■ Efficient Use of
Resources■ Transparent to
Caller
Switched Redirect ServiceSwitched Redirect Service
Verizon Solutions - DataVerizon Solutions - Data
● BRI/PRI (NY - PRI Options)● Video Conferencing● Loop Diversity● Alternate Serving Wire Center● IntelliMux ● SONET Services
H.320H.320
H.323H.323
FPSFPS
ITUTITUT International TelecommunicationsInternational TelecommunicationsUnion TelecommunicationsUnion Telecommunications
Compressed video over ISDNCompressed video over ISDN
Compressed video over IP networkCompressed video over IP network
Frames Per SecondFrames Per Second
TermsTerms Applications/ DefinitionsApplications/ Definitions
Video ConferencingVideo Conferencing
E t h e r n e t
M o n i t o r
H . 3 2 0 R o o m S y s t e m V i d e oC O D E C
I n v e r s e M u x
V . 3 5
P S T N
( 3 ) 2 B + D I S D NB R I s
M u l t i P o i n t C o n t r o l U n i tM C U
I S D N P R I2 3 B + D
H . 3 2 0 D e s k t o p V i d e o( 1 ) 2 B + D
I S D N B R I
H . 3 2 3 I P V i d e o H . 3 2 3 I P V i d e o
L a s e r p r i n t e r
H . 3 2 3 I P V i d e o
H . 3 2 3 t o H . 3 2 0 G a t e w a y
( 1 ) 2 B + DI S D N B R I
R o u t e r
F r a m e R e l a yT 1 U N I
M o n i t o r
H . 3 2 3 R o o m S y s t e m V i d e oC O D E C
R o u t e r
E t h e r n e t H u b
T 1 U N I
3 8 4 K C I RP V CV i d e o c o n f e r e n c i n g
VIDEO TRANSPORT COST COMPARISONS
Connectivity OptionsISDN Inexpensive alternative,
however, pictures can be affected by transmission delays; usage-based
Private (T-1) Dedicated access withLine constant availability andServices guaranteed performance;
distance-sensitive
Fiber-based Full-motion video over a T-3Multichannel circuit within a closed userVideo/IDLS group
ATM Fast packet transmission with scalable bandwidth capable of supporting two-way fully interactive video
Relative Bandwidth/Cost Comparison
ATM
T-1
ISDN
Low Cost High
Multichannel Video/ IDLS
Hig
hB
andw
idth
Low
Customer Location A
Customer Location B
IntelliMux Arrangement
Normal Service to CO
Alternate Service
Service to other locations
IntelliMux
MMOC
800 Numbers
Remote Control Circuits
Customer Location C
SURVIVABILITYSONET Self-Healing RingSONET Self-Healing Ring
If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.
All switching occurs within 60 milliseconds.
SONET Building Blocks
OC1 Transport 51.84 MBPS
53 Octets 5 Overhead 48 Payload
Effective User Bandwidth 45 MBPS
IntelliLight Broadband Transport - Fiber Path Diversity
● Placement of fibers, represented by dotted lines, can be done by Verizon as a special construction costs (TBD).
● Provisioning of secondary entrances is done by the end user at their expense (TBD).
Cust Cust
CO
COCO
CO
IntelliLight Entrance Facility
If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.
All switching occurs within 60 milliseconds.
Public RingCO CO
Cust
IntelliLight Entrance Facility
Public RingCO CO
Cust
● IntelliLight Entrance Facility is a shared Public Ring. ● Different unrelated customers share the same ring.● Bandwidth is not reserved for any single customer.
IntelliLight Dedicated SONET Ring
If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.
All switching occurs within 60 milliseconds.
OC3 / OC12 / OC48 / OC192CO CO
Cust
Cust
IntelliLight Dedicated SONET Ring
● Placement of fibers, represented by dotted lines, can be done by Verizon as a special construction costs (TBD).
● Provisioning of secondary entrances is done by the end user at their expense (TBD).
Cust Cust
CO
COCO
CO
NJ CustomerNJ Customer
789 Bergen Avenue,
Englewood Cliffs, NJ
Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive
OC-3 IEF(IntelliLight Entrance Facility)
for NJ Customer
NJ Customer789 Bergen Avenue
Englewood Cliffs, NJ(single entrance)
SWCEnglewood Cliffs CO
ENWDNJEN
ASWCLeonia COFTLENJLE
This ring does not currently exist but facilities can be provided to you by splicing fiber currently in the area. This service can be provided to you in 60 business days.
This date is based on Verizon’s work and time schedule and will not start until a firm sale notification has been sent to the Verizon Sales Team. Any difficulties or unforeseen circumstances that would hinder Verizon to meet this date are not included.
Flr. 1257C PL1-LSCIU-24
MH#202 MH#203
NJ Customer789 Bergen Ave(Multi-Tenant)
P#61157
4C PL +300’2 4” Conduit*
82C PL +600’24 FIBER CBL
Note:Customer Responsible for Conduit fromProperty Line to Building and all Pathways within Building.
Cus
t. P
rov.
Con
duit
+20
0’
Dem
ares
tA
ve
Exi
stin
g F
eed
NJ CustomerDiverse Entrance - 789 Bergen Ave Englewood Cliffs,NJDate: 6/1/2000
Flr. 1257C PL1-LSCIU-24
MH#202 MH#203
NJ Customer789 Bergen Ave(Multi-Tenant)
P#61157
Note:MH# 202 and “existing” feed are customeraccepted unprotected provisioning elements.
Dem
ares
tA
ve
Exi
stin
g F
eed
NJ CustomerDiverse Entrance - 789 Bergen Ave Englewood Cliffs, NJ
CO CO
NYC CustomerNYC Customer
Church Street, Manhattan, NY
Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive
SONET Uni-Directional Self-Healing Ring
If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.
All switching occurs within 60 milliseconds.
CO CO
Cust
Legend
CO nodecustomer prem
fiber
special const.
Church St. Floor. 5
Manhattan
SWCWest St.
NYCMNYWS
ASWCPearl St.
NYCMNYPSApprox... $30,000 for special construction to ASWC
IOF fibers not available untilend of 4th. Quarter of 2000
OSP will need to place entrance fiberto this location from SWC
NYC Customer IDSR Inquiry
Not presently available without special constructionIOF fibers not available until 4th. Quarter of 2000
MA CustomerMA Customer
123 Main Street, Waltham, MA
Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive
MA Customer OC-3 SONET RINGMA Customer OC-3 SONET RING
.
NODE1
WLHMMAWE
NODE 2
NODE 4
.
MA Customer123 Main StWaltham, MA
NODE 3
WLHMMASP
#160475
CNE Response: Facilities can be provided to you after November 2001. This date is based on BellAtlantic’s work and time schedule and will not start until a firm sale notification has been sent to BellAtlantic Sales Team. Any difficulties or unforeseen circumstances that would hinder Bell Atlantic tomeet this date are not included. (Some examples of difficulties or unforeseen circumstances include: nothaving timely access to POP / End User locations, Emergencies or natural disasters, customer changingtheir request, special permits. ) See terms and conditions below. Special Construction is requiredbetween MA Customer and LXTNMAWA CO estimated cost $25,000.00 To determine detailedcosts, a custom bid case must be entered into the CNE/CBS database.
Terms and conditions• If sold the installation interval will be no sooner than after November 2001.• The customer must provide room for the equipment and a path on their premises.• The customer must provide sufficient power for the equipment at their location.• The customer must provide access to all sites as required by Bell Atlantic personnel.• The customer must provide a conduit-protected path for any fiber cable placement at each site.• No orders will be released until CNE receives a signed contract.• This case will expire in 90 days (January 30, 2001)
Special Construction neededestimate cost $25K
LXTNMAWA
BLMTMALE
NWTNMAWA
No IOF fiberrelief plannedProj #115322June 2001
No IOF fiberrelief plannedProj #124532Nov 2001
NO IOF fiberrelief plannedProj #124512April 2001
8290 (138)
Verizon NetworkVerizon Network
● Highly Sophisticated & Reliable● 99% Digital Wire Centers● Thousands of Miles of Fiber● Advanced Intelligent Network● 1000+ SONET Rings