Upload
lyngoc
View
221
Download
5
Embed Size (px)
Citation preview
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 1
VI. Diversity and the Multinational Corporate
Environment
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 2
Create
value
from
diversity
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 3
Champion diversity !!!
Add value to organisation considering diversity of perception, thinking, approaches
Combat discrimination, promote equal opportunity, value difference
Increase employees’ involvement to increase quality and quantity of output
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 4
Differences
Family background, age, ethnic origin, gender, physical qualities, abilities, appearance, nationality, sexual orientation, educational background, marital status, parental status, religious beliefs, life and work experience, other experiences influencing our lives and thinking
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 5
Diversity of staff
Part – timers
Work-share partners
Temporary staff
Home workers
Consultants
Support staff
Remote workers
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 6
Equal opportunity
In corporations organizations are required to provide relevant and appropriate access for participation, development, advancement of all individuals and groups
+ individuals and groups are required to conduct themselves in particular ways when interacting with others
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 7
Equal opportunity policy
Equal opportunity for individuals :
Access, real choice to participate in and contribute to activities or processes, receiving relevant and appropriate treatment in relation to ability and circumstances
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 8
Managing diversity = IMPOSSIBLE
Managing inclusion = POSSIBLE
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 9
Manage inclusion
Seek to develop people’s skills
Treat people well actively and deliberately
All people should know / understand quality standard required
Provide help to reach / maintain standard
Know all people
Deliberately find ways of using experience, knowledge, skills that people bring
Praise people for task well done
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 10
Manage inclusion - continued
Recognize, acknowledge, reward people’s contributions
Facilitate access to (in)formal development opportunity, training, coaching, mentoring
Expect your people to develop at different rates and perform in different ways and encourage them to support each other’s diversity
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 11
Create a culture that values difference and benefits from
diversity
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 12
Getting value from diversity
Benefits:
- Better personal relationships
- More effective teamwork
- Wider range of ideas
- More scope for problem-solving
- More enrichment for personal lives
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 13
Integrated approach
3 issues turned into HABITS of EXCELLENCE:
1. Create a culture of inclusion, trust and mutual respect/beliefs &values =part of daily dialogue/
2. Lead by example every day/Model inclusiveness by your actions/
3. 3. Make diversity and inclusion organizational habits in all work
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 14
Best practice example - HP
Hewlett – Packard (HP)
~ diversity and inclusion = key business priorities in :
marketplace, workplace, community
+
maximized opportunities for:
creativity, invention, profitability
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 15
HP - continued
Diversity integrated into the fabric of HP in all processes, into day-to-day business practices ; mindset within every employee and manager
Georgeta Ciobanu(copyright),
Comunicare corporativa - Note de
curs, 2011 16
Best practice example - IBM
I B M
Developed a Global Diversity Council
Established 6 global challenges :
global marketplace, multicultural awareness and acceptance, diversity of the management team, advancement of women, work-life balance, integration of people with disabilities