VIA SAN MARCO 121 37138 VERONA - Italy - TEL.+39 045 8481951- FAX 0458184900 Internet: e-mail: [email protected]

VIA SAN MARCO 121 37138 VERONA - Italy - TEL.+39 045 8481951- FAX 0458184900 Internet: www.centrodoncalabria.it e-mail: [email protected]

VIA SAN MARCO 121 37138 VERONA - Italy - TEL.+39 045 8481951 - FAX 0458184900 Internet: www.centrodoncalabria.it e-mail: e-mail: [email protected]

MISSIONThe principle aim of the service is to increase occupational, personal and social autonomy

of disadvantaged people

Il principale obiettivo del servizio è di aumentare l’autonomia lavorativa, personale e sociale

delle persone svantaggiate


To peopleTo peopleAlle personeAlle persone

•Orientamento Guidance to employment access•Valutazione delle capacità lavorative Assessment and training of work related skills

•Consulenza alla persona e alla famiglia Counselling to the individual and her/his family•Tirocinio in azienda Work experience

•Supporto al collocamento Support to employment•Monitoraggio dei collocamenti Monitoring during employment


To companiesTo companiesAlle aziendeAlle aziende

•Analisi dell’organizzazione aziendale

Organization analysisOrganization analysis

•Analisi dei requisiti della mansione

Job analysis

•Consulenza tecnica e legislativa

Technical and legislative advice

•Programmi di valorizzazione

delle risorse umane in azienda

Disability management programmes


People with mental and/or physical disability and traumatic brain injury (in-patient or out-patient)

Persone con disabilità intellettiva,psichica e/o fisica

e con esiti di trauma cranicoprovenienti da altre aree del

Centro Don Calabria o dal territorio.

Centro di Formazione ProfessionaleVocational Training Center

Centro Medico SocialeSocial and medical rehabilitation Center

Cooperative di lavoroSocial Firms

Amministrazione Provinciale National and Local Labour DepartmentServizi pubblici di inserimento lavorativoPublic employment access services

Medicina del lavoroIndustrial Medicine service

Servizi PsichiatriciPsychiatric Services

INAILInsurances companies


DISABILITY MANAGEMENT

Projects implemented by Centro Polifunzionale Don

Calabria


CONTEXT, POPULATIONS & NEEDS

The new trends of the Welfare State and the social cuts that every country in Europe has to face lead to the necessity of a different approach towards people who acquire a disability during their work life.

This need doesn’t only concern people with disabilities but also people who got any kind of personal, familiar, social problems which influence in a negative way their stay in their job.

Employers have the need to find strategies to better face the impact of the absence from work of an expert employee and the problems connected with disadvantaged employees.


OBJECTIVES

Disability Management is an active process of minimising the impact of an injury, disability or disease on the worker’s capacity to successfully perform his or her job.

The main goals of the project are here below described:

To support a worker in maintaining his/her job, when he/she has got a disability or when his/her ability in performing a job is compromised by invalidating factors or by other events which reduce physical, psychological, social wellbeing.

To support employers to better manage with the disability or with the disadvantaged situations of their workers.


METHODOLOGIES

Centro Polifunzionale Don Calabria implemented Disability Management Projects with A Company dealing with public utilities in Verona

The Town Council of Verona

An important National Bank, with its main Offices in Verona, but with branches all over Italy


The implementation of the projects involved:

Agreement between Centro Polifunzionale Don Calabria and the Company

Definition of a team group, constituted by representatives both of Centro Polifunzionale Don Calabria and of the Company

Analyses of the Company' needs and characteristics

Analysis of the employees' needs

Implementation of the main issues of the Disability Management process and of the actions emerged by the analysis of the Company's and the employees' needs.


This led to interventions on

-wellbeing promotion

-preventive measures

-early interventions (when possible, according to National Legislation)

-case management of specific situations of some employees who were in a discomfort condition

and requested the cooperation with a network with local Services.


EXPECTED OUTCOMES & SUCCESSFUL CRITERIA

Promote health and safety policy in the Company

Build up a network with the local Services, dealing with health and wellbeing promotion, risk and industrial accident prevention

Improve the relation between the Company Management and the employees

Support the employees in overcoming difficulties, which can arise, in order to facilitate a successful stay in their job or a quicker return to work.


EXPECTED OUTCOMES & SUCCESSFUL CRITERIA

Give tools to the Responsibles of offices, departments of the Company to better manage with disadvantaged situations of their employees

Support the Company in minimising the negative effects related to the absence of an employee. This includes: early intervention to facilitate a quicker return to work, temporary lighter jobs, Vocational rehabilitation, re-training, ergonomic adaptation, job carving, etc

Reduce the social costs connected with the absence from work of an employee.


STAFF & OTHER RESOURCES

The team groups consisted of:

representatives of Centro Polifunzionale Don Calabria (co-ordinator, case manager,)

representatives of the Company (HR Manager, Health and Safety at work Manager, professional health physician)

Other resources were involved, related to the specific actions implemented (Representatives for National Institute for Insurance against Industrial Injuries, Experts in addictive substances, Representatives for the local Service for health and safety in the work environment, etc.).


RESULTSConstitution of a team group, which included representatives of the Company (HR Manager, Health and Safety at work Manager, professional health physician) and representatives of Centro Polifunzionale Don Calabria (co-ordinator, case manager) who regularly meet. The company plays an active role.

Analysis of the Company' needs and characteristics

Analysis of the employees' needs

Informative and training interventions on topics connected to wellbeing, addressed to employees and Responsibles for Departments of the Company (health and safety issues, healthy lifestyle, addicts, accidents at work, etc.)


Booklet with information on topics of wellbeingAnalysis of risky jobsBack school courses for interested employeesCase management

personal support to employees who are disabled or in a disadvantaged situation (legal advice; health conditions analysis; non therapeutic counselling; evaluation of matching worker/job; advice to workers for the recognition of disability; mediation between worker and company in case of disabling events; advice for ergonomic adaptations, network activation with local services, etc.)support to Responsibles for departments to better manage with situations of difficulties of their employees.


The service of Case Management was delivered with the purpose of reaching the following objectives:• Facilitate problem definition • Facilitate the identification of internal resources of the individual to solve the problem• Verify and promote the possibility of adaptation of the work environment, connected to the defined problem

and according to the main principles:• Principle of self-determination and active participation of the worker in problem solving• Principle of professional secrecy • Principle of network activation to solve the problem.


WORKER STATUTE (1970)/ DATA PROTECTION The company can’t have information about the absence of the employee

Physicians are reluctant toreadmit to work the injured/ill employee before the 100% recovery

In case of legal dispute aboutthe accident the employee is advised not to precociouslyreturn to work

DISABILITY MANAGEMENT AND RTW ARE NEW APPROACHES IN ITALY

Incentives for a gradual RTW are not foreseenby the normative system

There is a strict lineof demarcation betweenhealth and disease

The insurance publicsystem is too rigid and bureaucratic


THANK YOU FOR YOUR ATTENTION !

Documents

VIA SAN MARCO 121 37138 VERONA - Italy - TEL.+39 045 8481951- FAX 0458184900 Internet: e-mail: [email protected]