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« Be connected »
TODAY
• 85 millions e-mails/year• 74 e-mails/user/day• 18% corporate user receive SPAM• 25% time searching information• 20 hours/week reading and sending e-mails
23% >100
50 <44%<10033% <50
The goal on one year for all employees is: to reduce their e-mails
« Be connected » in different ways for a better communication
2014 March
100 Mails/day
2015 March
Minimal
2014 April
80Mails /day
2014 december
30Mails /day
2014 June
70Mails /day
With
How can they achieve that?
How can I motivate them to use
« Digital for all »?
By creating the game « Be connected »
March 2014
Open the community blog
What is this Game?• Open a community blog accessible for all employees
• On this blog, employees give their best ideas to reduce e-mails.
• A group of managers chooses the 5 best ideas
• Employees vote among these 5 ideas
• Big show to reward the best and to conclude on this experience.
December 2014
Managers choose the 5 best ideas
Between January & February 2015
Employees’ vote
March 2015
Awardceremony
Also: each month the person who will reduce the most the number of emails sent will be rewarded.
If you create the game « Be connected » :
• They will have to find solution to reduce their e-mails.
• So they have to know the tools for a better communication.
• That’s why, they will have to use « Digital All ».
WHY?1 goal on 1 year for ALL employees:
« Be connected » by reducing your emails.
Explanation
First STEP
Alert employees on intern communication problems
People collect, hoard and protect information as if it was their own property and sharing it would make less powerful
The communication employee-employee is not good
People force other people with little or no interest in a discussion or issue to participate (cc)
People try to collaborate by sending-replying e-mails with different document version back and forth
Second STEP
Explain the goal: « Reduce e-mails »
• Focus the mail on confidential things
• Avoid Spam
• So, they will to use new communication ways to:- Have a real time conversations- Manage your presence and availability- Post project updates in a Wiki blog- React through edits and comments- Store and share document better- …
Third STEP
Present the game « Be connected ».
Don’t forget the goal: to reduce e-mails so… 1check per month
Each month the person who will reduce the most the number of emails sent will be rewarded.
’
How can wechange the waywe use e-mail?
… Employees’ questions
How can I co-create andpublish?
How can I sharedocuments?
How can Ibrainstormand share ideas?
How can Icommunicatewith my team?
How can Imanageinformationand news?
Last STEP
Answer to their questions, so you have to propose them « Digital for all »
You have :
To insist on the flexibily, free, for all
To tell them it is for a better communication in the firm, to be stronger, to save time.
Limits
- Show them examples of successful cases with people’s comments- Make the game interactive: with comments, likes…- Tell them that : reduce their e-mails is an obligation
It is difficult to encourage people to use « Digital for all », so you have to:
There will be unmotivated people, you have to:
- Promote it with examples by sending e-mails with a sentence « if you use digital for all, you will not receive e-mails from us and you’ll reduce your e-mails »
- Collect good comments about « Digital for all »- Organize a breakfast to introduce « Digital for all »
“Be connected” program enables the transformation from the Email inbox to a
social business solution and a better communication.
And to succeed, use “Digital for all”
Victorine Fabre
“Be connected” program enables the transformation from the Email inbox to a
social business solution and a better communication.
And to succeed, use “Digital for all”