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Video Killed The Radio Star
Saint Louis University
Megan Hawley, Leslie Merrill, Ben Shepard, Renee Skau
McApple College
Located an hour west of BostonMedium sized school of 6,000 students,
80% of whom are residentialHas a reputation for technological
innovations both in and out of the classroom
Private, nonreligious institution
The goal of this presentation
“to come up with a program which will identify and describe, in some detail, five (5) issues, programs or services, within the student services realm, where technology has radically changed how the college delivers its programs and services to students.”
Create a 5 year plan to further the development of the institution.
Impact Areas
This institution has decided that there are 5 groups in which technology has or will have great impact across the campus Sustainability Administrative Efficiency Accessibility Safety and Security Student Ownership
Recourse of Impact Areas
With current tools, the institution looks to improve current situations in addition to looking towards a 5-year plan for further implementation.
With all new programs there are, of course, concerns and issues that arise from their implementation. This presentation will also address concerns that have effected progress in other institutions.
Sustainability
Sustainability is then divided into two subgroups: Environmental
Environmental sustainability includes the basic ideas of reducing waste that is normally produced through the practices of the institution
Administrative Administrative sustainability involves the idea of creating
systems that will last and evolve for the several years to come
Sustainability
Card Swipe System Currently this institution uses a typical key system for
entry into classrooms, offices, and student residences 49% of U.S. colleges and universities use a “one-
card” system Source: National Association of Campus Card Users survey of members
59% of U.S. colleges and universities use campus cards for access to residence halls
Source: National Association of Campus Card Users survey of members
By utilizing a complete card swipe system throughout the institution, there will be less physical waste
Sustainability
Card swipe system Additionally, with key systems there is a tremendous
learning curve in regards to key tracking and physical operations. With card swipe operations, a computer program and machine is easy to learn and can be passed down to new employees.
Easy transition into providing vending opportunities to students
70% of U.S. Colleges and Universities accept campus cards for purchases at university stores
Source: National Association of Campus Card Users survey of members Reduces trips by vendors to campus to empty cash from machines Increases use by students with ease of purchase
Sustainability
Card swipe systemEquipment rental
• by utilizing card information, fewer resources are misplaced or stolen by students
• Equipment is sustained by then charging the lost resources to a student card that had checked out the equipment
Sustainability
Centralized Databases Currently there is a paper tracking system for judicial
and behavior concerns. By implementing a centralized database, utilizing a
purchased program, all approved administrative officers can communicate across campus
Environmental sustainability can be achieved by moving all “paper” operations into the centralized database that has no need for physical records
Administrative sustainability is improved as these records are easily passed down to new employees through their access to the system.
Sustainability
Online Academic Services Currently the institution provides grade review on
their online student server Online academic services include advising forms and
program progress tracking Environmental sustainability is improved through the
departure of typical paperwork that would accompany an advising session
Administrative sustainability would be improved as new advisors would be quickly in tune with the online system
Sustainability
Networking online Currently many of the staff and faculty attend
conferences or institution-wide workshops Membership in online networking opportunities for
faculty and staff could provide additional tools for professional development
Administrative sustainability would be improved as employees would be happier and feel more involved in their field as they converse easily with similar professionals throughout the country
Sustainability
Flat screen monitors Currently the institution does not utilize any
opportunities for flat screen monitors across campus By purchasing several, well placed flat screen
monitors the institution can improve its sustainability Environmental sustainability can be improved as the
monitors will reduce the need for traditional program advertisements. Additionally, the flat screen televisions are low energy and more efficient than traditional televisions.
Sustainability
Flat screen monitorsAdministrative sustainability can be
improved as all advertisements that are typically done via email or paper flyers can then be broadcast on all the flat screens that are positioned around campus
Administrative Efficiency
Administrative efficiency is the basic idea to increase production by using technological advances currently available
Increasing administrative efficiency leads to increased job security and appreciation over one’s work
Administrative Efficiency
Wireless networking Currently the institution cannot provide wireless networking
to students, staff and faculty. By upgrades to the technology, wireless networks can
greatly improve administrative efficiency Staff and faculty can now work throughout campus utilizing
laptops and handheld devices Decreased support services due to ethernet jacks
malfunctioning throughout offices and student residences Additionally, satisfaction can be improved by allowing staff
mobility in their workstations through the use of wireless connections
Administrative Efficiency
Centralized Database Currently there is a paper tracking system for
judicial and behavior concerns. Administrative efficiency is then increased as there
is no “paper trail” to wait for Actions and decisions are made automatically as
they progress through the system Staff and faculty attend to the items currently in
their realm of responsibility
Administrative Efficiency
Card swipe systems Currently this institution uses a typical key system
for entry into classrooms, offices, and student residences
If there is a missing/lost key students must go through a long process through one central key administrative personnel
With a card swipe system there may be a few office locations in which students can securely receive a new card for access into their residence
Administrative Efficiency
Online Academic Services Currently the institution has implemented online
registration for students to utilize for courses With this system advisors are now able to automatically
track students and their progress through the system Previously this would possibly require several
correspondences to schedule meetings, then require several meetings to discuss plans
Now advisors, who often have 100+ advisees, can have basic meetings with students to determine beginning goals and then track them via the system
Administrative Efficiency
Email Currently the institution has a complete email system
in which all students, staff, and faculty have access to a personal email account
Email has had a tremendous effect on administrative efficiency
Staff and faculty can communicate simultaneously through email on projects, problems, and ideas
Production is increased as institutional email accounts can be accessed from anywhere on-campus and at personal residences
Administrative Efficiency
University wide technology training Currently there is no participation in technology training
and it is only utilized for special purposes and programs By implementing required, system wide training staff
and faculty can become fluent in its use This training would be required as any part of
assessment for tenure and advancement This training would provide a wide-reaching, extensive
overview of campus programs so that all employees of the institution were able to participate in the technology
Accessibility
Accessibility is addressed in regards to two basic regards:Accessibility to all individuals regardless of
their abilitiesGeneral accessibility to support and
services
Accessibility
Online Class optionsCurrently Blackboard is used for classes for
posting grades, syllabi and important documents
Students can keep in touch with classmates via Blackboard by chatting or emailing
Accessibility
Communication between officesDatabase of students of concern accessible
by need to know departments on campus. Any faculty or staff can make entries into the
database, but most cannot view. Facilities concerns also entered via internet
and sent directly to facilities services. This speeds up response time and cuts down on paperwork
Accessibility
Online training coursesSpecific departments required to complete
online training courses that will enable staff to better serve students with special needs, as well as serve a diverse group of students
Accessibility
Wireless servicesWireless network blankets entire campusAllows for students to access internet
inside and outside while on campusProfessors have the opportunity to conduct
computer based courses outside where internet access is required
Accessibility
Building AccessCurrently, card swipe system in place at the
front doors of each residence hall. This allows for quick access and is also a safety measure because this access is logged.
Card swipe access also present in laboratories and other specific classes
Safety and Security
The safety and security in the institituion is of an utmost concern
These tools for Safety and Security are used to protect:Students, Staff and FacultyPrivate information
Safety and Security
Card Swipe System Currently the institution uses a card swipe system
to enter residential buildings but not rooms Utilizing a card swipe system allows for the
immediate deactivation of a card in the event that it is lost Immediate deactivation also allows administrators to
restrict building entrance, if deemed necessary
Safety and Security
Text Message Alerts Currently the institution does not have a text
message alert system. Having a text message system in place allows
administrators to notify students immediately in the event of “need to know” situations on campus. “Need to know” situations can include but are not limited
to severe weather conditions, specific building closures and/or campus wide emergencies.
Safety and Security
Centralized Database Currently there is a paper method for tracking
Judicial and Behavioral concerns. Having a centralized computerized database
allows multiple members of the university community, such as Residence Life, Greek Life, Faculty, Heath and Wellness and Public Safety, to enter incidents or students of concern into one university wide computer program.
Student Ownership
This impact area addresses the Staff and Faculty’s goal of achieving student ownership in their collegiate lives
The areas of focus on the following slides are prepared in the hopes that students will take an active role in their education and lives at the institution.
Student Ownership
Online networking sites Currently there is no university utilization or
response to student use of online networking sites. According to Educause Center for Applied
Research survey 46.1% of students use social network sites several times a week or more.
Undergraduate students have grown up with technology and are comfortable interacting in digital environments.
Student Ownership
Online Academic Resources Currently some departments have degree audits available
to their students; there are no lectures available online; and some professors are using Blackboard as a resource.
In a small survey conducted at North Carolina State University by Robert L. Schrag, over 80% of students wanted lectures to be made available.
Making lectures available allows engaged students to review what they heard and update their notes and encourages unengaged students who might otherwise disrupt class from attending while still allowing them to get the information from class.
Student Ownership
Online Academic ResourcesAccording to Educause, 60.9% of students
believe that using technology improves their learning.
If students were able to track their progress toward their degree they would be able to be more prepared for meetings with academic advisors.
Student Ownership
Email and Texting Currently there are no expectations for the use of email
or texting. Students tend to have immediate access to emails
through blackberries, laptops, and other personal devices.
Faculty are beginning to transition into being comfortable with emailing.
University provided emails allow students to use email for academic purposes without breaking the barrier between their personal and academic lives.
Student Ownership
Laptops and Wireless Networks Currently students can purchase laptop computers through the
university at a discounted rate. The campus is set up with Macs, and is completely wireless.
The trend among students is to have multiple computers to address their different needs. For example having a laptop for academics and a desktop for personal use.
Students have a desire to keep their personal lives separate from their academic lives. Providing laptops will allow students who might not be able to purchase a laptop or a second computer to keep their academic work on
Student Ownership
Card Swipe SystemCurrently students carry multiple keys and
cards for access to buildings and rooms.Having a personal ID with a pin number
means that students need only one card and no keys while still being secure.
McApple College, 2013
Sustainability The institution will have an operating card swipe
system for entry into classrooms, offices, and student residences
The institution will implement a centralized database to contain judicial and behavior concerns for students. Faculty and staff can enter concerns and interactions with students that should be noted for the campus-wide support group.
McApple College, 2013
Sustainability The institution will have an operating student
advising assistance online. All undergraduate, graduate, and professional programs will have a “degree audit” program. Students can see their progress through a specific area of study. Additionally, they can see possible options for further study in a variety of other programs.
McApple College, 2013
Administrative Efficiency The institution will upgrade to a wireless network
available to all students, staff, and faculty on the traditional boundaries of campus
Information and Technology Services will implement a system-wide opportunity for technology advancement. Staff and faculty will be encouraged to participate. Administration have decided that it will be required of all staff to complete the technology courses. Faculty will be discussing its use in determining tenure.
McApple College, 2013
AccessibilityThe institution will have card swipe access
into individual residence hall rooms. This will allow students one less key to carry and would also make for a quick remedy to lost keys. If a card is lost, it can be taken off-line, so that there would be no fear of access by non-residents
McApple College, 2013
Accessibility The institution will have live online course options
to allow students ability to “attend” classes from their own residence. This will allow for greater accessibility for those not able to physically attend class and will give those individuals the same opportunities as their peers.
Second Life or another type of online community setting would be used to allow for interaction in these online courses.
McApple College, 2013
Safety and Security Create a centralized Database for judicial and
behavioral concerns. All faculty will be trained on how to enter information into this database as well as Student Development staff.
Install a card swipe system on all doors All departments who are stake holders will have access
to the centralized system
McApple College, 2013
Safety and SecurityCreate and implement a text messaging
system that will alert students, faculty and staff of campus “need to know” information. “Need to know” information includes but is not
limited to severe weather, campus and/or building closures, on campus violence or other campus wide emergencies.
McApple College, 2013
Student Ownership Degree audits will be available for all students in all
majors with the option to see how changing majors would impact their progress.
Laptops will be provided to all students within the next 5 years.
The university will create and implement an online forum similar to a Wiki where students can interact and share information.
Concerns for Implementation
PrivacyCases of personal information that is
vulnerable to corruption by outside individuals Ohio University, May 2006
367,000 files of students, staff, and alumni were exposed to hackers over a 13-month period
Source: Chronicle of Higher Education, Sept 2006
Concerns for Implementation
Safety and Security Private schools are able to monitor who enters
their campus and for what purpose. A public institution is restricted by state and federal
privacy laws. Left and/or lost of student ID cards is possible
Utilization of a pin system, in conjunction, with a swipe system will help limit loss or theft of personal information
Concerns for Implementation
Student Ownership Students will stop checking emails due to overload
of information. Cost may be high for implementation of academic
resources and purchasing laptop computers for students.
Students may lose or have cards stolen, which is why pin numbers are associated with each card.
Thank you
Saint Louis UniversityMegan HawleyLeslie MerrillBen ShepardRenee Skau
References
Foster, Andrea L., N.C. State Professor Stops Selling Lecture Recordings Online. The Chronicle of Higher Education: Information Technology. September 29, 2006.
Guess, Andy., Students ‘Evolving’ Use of Technology. Insidehighered.com. September 17, 2008.
Kiernan, Vincent, Show Your Hand, Not Your ID. The Chronicle of Higher Education. 2005.
Lombardi, John V., The Academic Success Entitlement. Insidehighered.com. September 26, 2008.
Mangan, Katherine S., For Many Students, One Computer is Not Enough. The Chronicle of Higher Education: Information Technology. March 3, 2006.