· Web viewRooms of Cash counters, CSC, LT Panel, AO (TR-1), AO (TR-2), Transmission(PCM), TD & AN, Battery, SMPS, Power, Stabilizer, Engine Alternator room, HT power room, Security,

[Signature of the Bidder] Page 1

BHARAT SANCHAR NIGAM LIMITED(A Govt. Of India Enterprise) CHENNAI TELEPHONES

E-TENDER DOCUMENT

GENERAL MANAGER(WEST)BSNL, CHENNAI TELEPHONES TELEPHONES

NO.DGM/ KOD//E-TEN DER/ KOD/HOUS E KE EP ING W ORK /2016 -17

E-TENDER FOR HOUSE KEEPING WORKSIN KODAMBAKKAM TELEPHONE EXCHANGE,

CHENNAI-24.

B id d er’s Name an d Add ress

Price :-Rs.525/-

DD NO: DD date:Name of Bank:


E-TENDER FOR HOUSE KEEPING AND ALLIED SERVICES KODAMBAKKAM TELE XGE BLDG

CHENNAI TELEPHONES

TABLE OF CONTENTS

SL.NO DESCRIPTIONS PAGE NO

1 NIT 3

2 TERMS AND CONDITIONS 4-10

3 TECHNICAL SPECIFICATION 11

4 ANNEXURE - A - SCHEDULE OF WORKS 125 ANNEXURE- B TECHNICAL BID 13

6 ANNEXURE- C FINANCIAL BID 14

7 ANNEXURE – D LIST OF CONSUMABLES 15

8 ANNEXURE E - NO NEAR RELATIVE CERTIFICATE 16

9 ANNEXURE F - ADVANCE STAMPED RECEIPT 17

10 ANNEXURE G - DECLARATION 18

11ANNEXURE - H LETTER OF AUTHORISATION FOR BID

OPENING 19

12 ANNEXURE I - CHECK LIST 20

13 ANNEXURE J - BID FORM 21

14 ANNEXURE K - E PAYMENT MANDATE FORM 22

15 ANNEXURE L - DECLARATION FOR NON BLACKLIST 23

16 E-TENDERING INSTRUCTION TO BIDDERS 24-26


BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise)

CHENNAI TELEPHONESDGM ( N W - O ) KOD /T e n d e r/ H ouse K ee pi n g /201 6- 2017/1 D a ted a t C h -24 the 22 /12/ 2016

N o tice I n v iting T e nder ( e - Tender) For and on behalf of BSNL Chennai Telephoes the General Manager(NWO) West invites e-

Tender for carrying out House Keeping works for a period of One Year from the date of signing the agreement, in Kodambakkam Telephone Exchange, from the eligible Registered and experienced agencies from the Indian Nationals. The Bidders having experience of minimum of 3 (three) years i.e 2013-14 , 2014 -15, 2015-16 as on date of submission of the Tender, in the field of undertaking the work of providing cleanliness, maintenance and upkeep in reputed corporate offices, Central Govt. establishments, State Govt. establishments etc are eligible to apply.

ZoneNo

Name of the area Approximatehours

TotalEstimated cost of work per annumRs.

Cost of BidDocument (non- refundable/transferable

EMDBid Security Rs. (2%)

1 Kodambakkam TeleExge complex

Per day 4 Manpower x 12 months

8,65,307-00 525.00 17,310-00

The cost of the tender document is Rs.525/- (Rupees Five Hundred and Twenty five only (non refundable). The tender cost can be paid in the form of DD [non refundable] obtained from any Nationalised / scheduled bank drawn in favor of BSNL, Chennai Telephones payable at Chennai. Current NSIC certificate holders and SSI certificate holders having registered with NSIC with valid period are exempted from payment of tender document cost and EMD, but the successful L1 required to pay 10% contractual value as Security Deposit.

E-Tender document can be downloaded/ uploaded from the E-Portal website of M/s ITI, ie h tt ps : //w ww .ten d e r w i z a r d.com / B S N L . Ten der documents may also be available only for viewing by using the link in the website: www. C h e n n a i T e l e p h o n e s .bs n l . c o . i n. As tenders are invited through E-tendering process, physical copy of the tender document would not be available for sale. Interested Bidders shall have to participate in this e-Tendering process by registering themselves in the on line Portal and paying the tender processing fee to M/S ITI Limited.

Original DD towards the Cost of the tender document and EMD, Current NSIC /SSI certificate holders claiming exemption should be submitted along with the tender document duly signed in all pages in the tender box before the time prescribed for receipt of completedtender document by offline. Otherwise the tender is liable to be rejected.

1) Tender processing fee : 0.05% of Total Estimated cost of TenderOr as decided by ASP (To be paid to M/s ITI – E-Portal Vendor)

2) Last Date and time for closing (locking) : 11.00 hrs on 19.01.20173) Technical Bid opening Date and Time Off line (Hard copies of Docs): 11.30 hrs on 19.01.20174) Technical Bid opening Date and Time on line (on E-Portal) : 12.00 hrs on 19.01.20175) Financial Bid opening Date & Time : will be intimated later.

Please visit our websit h tt p : //w w w . C h en n ai T el e p h one s .bs n l. c o .in . &http://www.tenderwizard.com/BSNL (e-portal)

AGM BLDG,PAC KOD BSNL, Chennai Telephones


BHARAT SANCHAR NIGAM LIMITED (A Government of India Enterprise)

No. AGM/KOD//E-TEN DER/ KOD/HOUS E KE EP ING W ORK /2016 -17

T ENDER FO R HO U SE KE EPI NG W O RKS KODAMBAKKAM T ELEP HO NE EXG E BUI LDING

1. T ERM S AND CO N DIT IO NS

1.1 This Tender is for cleaning and house keeping the entire Kodambakkam Telephone Exchange Complex including O/o DE (KOD EXTL II) and staff quarters , Chennai – 600 024 as per in the Annexure - 1

1.2 The contractor has to supply all the materials, men and supervise the work.1.3 The full scope of the work is detailed in the Annexure ‘A’ attached to this tender form.1.4 The validity of the tender will be one year from the date of the award of the work and can be

extended at mutual consent for a further period not exceeding s i x months or till the time of afresh tender is finalized whichever is earlier.

1.5 The amount quoted shall not be revised upward during the validity and extended period of theTender.

1.6 Eligibility: This invitation for bid is open to all the Indian Nationals, having experience of minimum of 3 (three) years i.e 2013-14 , 2014 -15, 2015-16 as on date of submission of the Tender, in the field of undertaking the work of providing cleanliness, maintenance and upkeep in reputed corporate offices, Central Govt. establishments, State Govt. establishments etc. Tenderers having any of their relatives employed in BSNL are not eligible to enter the bidding.

1.7 Tender document cost of Rs.525/- (Rs.500/ +VAT) (Rupees five hundred and Twenty fiveonly ) is to be paid. Tender Document fee can be paid in the form of crossed Demand draft drawn on any Nationalised / scheduled bank in favour of B S N L, C h enn a i Te l eph o nes payableat Chennai. The tender document fee is non-refundable.and tender document is non transferable.

2. The Bidders are advised to go through terms and conditions stipulated in the tender document carefully. Signing and submission of the tender will bind the Bidder to the acceptance of the conditions specified. Any Bid which is not in conformity with the instructions or which is incomplete will be rejected. Any addition/deletion/modification will not be accepted and tender will be rejected. The details of E-Tender processing may be followed as per the E- Tender instructions given in Pages from 24 to 26.

3. Blacklisted tenderer who have earlier been debarred and for those whom the debar is in currency for different reason are not eligible to participate in this tender. A declaration in this regard should be submitted by the tenderer. In future, if it come to the notice of BSNL that the successful tenderer is in Blacklist, then the G.M(NWO-West), BSNL,CHTD reserves the right to cancel the tender awarded to him

4. Submission of Tender DocumentO N LINE S UB M I SS I O N : :( ON E-portal: w w w . t en d e r w i z a r d.com/B S N L )

4.1 Scanned copy of original DD for the cost of tender form or valid NSIC certificate4.2 Scanned copy original DD for EMD as per NIT or valid NSIC certificate.4.3 All the Mandatory documents listed as per Clause 10.04.4 Signed copy of Tender document from page no 1 to 26 duly filled in.

Failing of the above mentioned items in clause - 4 is liable for rejection of tender in the entry level itself without any notice or information.


4.5 FIN AN CI AL B IDS (Rate Schedule) should be submitted online. Then Off line.

O FF LINE S UBM ISSIO N

The downloaded Tender shall also be submitted in cover sealed with WAX / PVC Tape.These envelopes shall contain the following.

Envelop Superscribed on the Cover asCover - A Technical Bid containing EMD Bid Security & Cost of Tender Document /

valid NSIC certificate for exemption and other documents as per check list.

Cover - B Financial Bid - Rates quoted in Financial Bid.

. The Covers A and B shall be marked as Technical Bid and Financial Bid (Annexure-C) respectively with Name of the agency along with address (with seal) and Phone No. written on each cover and the covers shall be sealed with wax /PVC Tape.. Tenders prepared in 2 covers as above shall be submitted with outer envelope and duly Waxed -sealed/PVC Tapped and Superscribed as “Tender for House Keeping works IN Kodambakkam Exge Building” and addressed to

ASST.GENERAL MANAGER(BLDG,P&A/C) O/O DGM NWO KOD/WESTBSNL, CHENNAI TELEPHONESNo.1, Ganga Nagar, Kodambakkam, CHENNAI – 600 024.

5. Both online / offline submission of Tender will be accepted before closing date & time of BID submission as per NIT. Amendments if any to the Tender document will be notified in the above website as and when they are made. It is the responsibility of the vendors who have downloaded the tender document to note these amendments and submit tenders accordingly.

5.1 The Tender covers shall be deposited on or before 1100 hours on the date mentioned in theNIT in the Tender Box provided for this purpose in the office of the Asst. General Manager Kodambakkam CHENNAI TELEPHONES .Tender received after the prescribed date and time will not be accepted. BSNL CHENNAI TELEPHONES shall not be held responsible for any kind of delay in the receipt of that Tenders after the closing Time.

5.2 The E-tenders will be opened (online/off-line) as per the date & time in NIT by the Tender opening committee members in the presence of tenderers / their authorised representativeswho may be present. The representative of the Bidders should bring the letter of authorization.

5.3 If the date of opening of Tender is declared as Holiday, the Tender will be opened on the next following working day at the same time and same venue.

5.4 Two stage processes will be adopted in the opening of the bids “Technical /Qualifying Bidshall be opened first and scrutinized. The “Financial Bid” will be opened only for qualified bidders in “Qualified Bid”. The date and time of opening of “Financial Bid” will be conveyed through the e-Tendering portal to all the bidders who have qualified in qualifying bid.

5.5 For verifying and crosschecking the online bid, the cover containing Bid Security and hard copy of technical bid along with attested copy of supporting documents will be opened andevaluated. The Financial bid of the qualified Bid will be opened on a subsequent date forwhich the date and time will be intimated to the successful bidders after the technical evaluation of the tender.

5.6 The Tenderer should clearly mention the basic rate, material cost; service charges per monthquantities given are appropriate and may vary on actual measurement / requirement. However, the rates and details quoted as per the quotation sheet online will be taken for evaluation purpose and fixing of rates. The rates must be quoted for each and individual items separately.


6. P ER I O D O F VAL IDI T Y O F B ID The bid shall remain valid for 90 days from the date of opening of bids. The agreement shallbe valid for one year from the date of Acceptance. The same can be further extended upto 6 months with mutual consent. A bidder accepting the request of BSNL for an extension to the period of bid validity in exceptional cases will not be permitted to modify his/her bid.

6.1 Q U E R I E S O N BID D O CU M E N T A prospective Bidders, requiring any clarification of the Bid Documents shall notify in writing before five working days at the mailing address indicated in the invitation for Bids. BSNL shall respond in writing to any request for clarification of the Bid Documents which itreceives not later than five days prior to the date of opening of the Bids. The querries will be answered in a circular form which will be sent by ordinary post to all prospective tendererwhich will form part of tender documents.

6.2 The answers to the queries raised with respect to 6.1 above shall also be enclosed as one of the document in the Second Cover duly signed by the authorised signatory in token of havingclarified and understood the points raised by the bidder himself/herself or by the other prospective bidders participating in the Tender.

7. R I G H T S O F B S N L 7.1 The DGM (NWO-KOD/WEST), Kodambakkam Telephone Exchange, Chennai - 24 reserves

the right to reject any or all the tenders without assigning any reason thereof.7.2 In case of any unsatisfactory work or any deficiency, the BSNL reserves the right to cancel

the contract and forfeiting the Security Deposit.7.3 The BSNL reserves the right to cancel the contract for any operational reasons.7.4 The BSNL reserves the right to rescind the contract before expiry of the validity period by

giving 15 days notice.

8. EARNE ST M O NE Y DE POSIT 8.1 An Earnest Money Deposit (EMD) of Rs. 17310/-(Rupees seventeen thousand three hundred and twenty only) is payable by DD drawn on any nationalised bank situated in

Chennai, in favour of B S N L , C hen n ai T e l epho n e s and attached with the tender form.8.2 The EMD will not bear any interest and will be refunded / returned to the unsuccessful

Tenderers as soon as the contact is finalized.8.3 In respect of successful tenderer, the EMD shall be adjusted as part of Security Deposit

payable by the successful tenderer.8.4 The EMD of the tenderer whose tender is accepted and who fails to pay the Security Deposit

in time will be forfeited and the work will not be awarded to him.9. S ECUR ITY DE POSIT 9.1 The successful tenderer shall be asked to pay a Security Deposit equal to 10% of the Annual

Contract amount.9.2 The Security Deposit can be paid in the form of Crossed Demand Draft from any nationalized

Bank of India drawn in favour of BSNL, Chennai Telephones. Cheque will not be accepted.9.3 The Security Deposit is to be paid within the period stipulated and shall not carry any interest.9.4 The Security Deposit shall be forfeited in case the tenderer fails to discharge his duties and

the contract will be terminated pre-maturely.9.5 The Security Deposit shall be refunded after the expiry of the contract period.9.6 If any of the statutory payments (ESI/EPF/ST &EC) are found not remitted/paid

will be adjusted from the security Deposit.9.7 Security Deposit will not carry any interest as long as the same is in the custody of General

Manager, BSNL., Chennai Telephones. If successful tenderer does not carry-out the work in full or in part and if the conditions are not fully adhered to or implemented in time, theSecurity Deposit will be forfeited to the BSNL, Chennai Telephones.


10.0 The Tenderer should submit the originals/ copies of the following mandatory documents/ certificates duly self attested along with the Bid document and its annexures.

10.1 Registration Certificate issued by the Registrar of Companies / Firm Copy of Service Tax.Registration Certificate duly self attested.

10.2 Income Tax clearance certificate for the f i na n c i al y ear 201 3 - 2014, 2014 - 201 5 , 2015 - 16 or Income Tax Returns filed with acknowledgement for the above said period & PAN CARD copy.

10.3 Registration Certificate issued by the Department of Labour (OR) undertaking for producing the license as issued by the Labour Department, if the tender is accepted before issue of Work Order.

10.4 Experience Certificate & Satisfactory Performance Certificate issued by the firm / companies/ other Departments, where, the Tenderer has already done Housekeeping or doing HouseKeeping.

10.5 Number of Labourers presently employed by the Tenderer for Housekeeping work, in various organizations.

10.6 self attested Copy of ESI Registration proof and payment certificate from ESI Department .

10.7 self attested Copy of Employees Provident Fund Registration proof and payment certificate from EPF Department.

10.8 DD for EMD in original or Banker’s cheque or bank guarantee or current NSIC certificate / SSI certificate holders registered with NSIC with valid period for exemption towards EMD payment.

10.9 self attested Copy of Pan Card/ Service Tax Registration certificate .

10.10 Tenderers having any of their relatives employed in BSNL are not eligible to enter the bidding. If at a later date after awarding the work to successful Tenderer if found near relatives are working, the work awarded will be cancelled and security deposit paid in cash or DD will be encashed and credited to BSNL, Chennai Telephones. The decision of GM (NW- O) West is final in this regard. Annexure “ E “ to be enclosed.

11.0 The Tenderer shall be fully responsible for the compliance of all the provisions applicable under Labour Laws like

1. Payment of Wages Act 19362. Minimum Wages Act 19483. The Contract Labour (R&A) Act 19704. The employees Provident Fund and Miscellaneous Provisions Act 1952.5. Employees State Insurance Act 19486. Workmen Compensation Act 19237. All other Acts and statutes applicable from time to time8. The Tenderer should comply all the above acts without any omission


N O N S UB M I S S I O N O F AN Y O R AL L O F T H E A BO V E S A ID D O CU ME N T S WI L L RE S UL T IN T H E RE J ECT I O N O F T H E B ID.

12. The tenderer should not make any additional clause or condition in the tender and such a conditional tender is liable for rejection. Documents submitted after the date and time of opening will not be considered.

13. Service Tax: The successful Tenderer is as an Assessee under the provision of Service Tax Rules and shall enclose an attested copy of Service tax Registration certificate with Tender Documents. The unit rates are to be quoted exclusive of Service Tax, Swachh Bharat and Krishi Kalyan Cess. As it is a statutory obligation, applicable rate of Service Tax and Swachh Bharat and Krishi Kalyan Cess from time to time may be claimed in the bill submitted to this office for payment. The payment of Service Tax, Swachh Bharat and Krishi Kalyan Cess will be made only if the contractor has the valid registration certificate in this regard. Proof for having paid Service tax and Swachh Bharat and Krishi Kalyan Cess to the Central Excise Department after each payment on the due date as claimed in the bill shall be produced by the contractor for verification.

13.1 The SERVICE tax Registration Number should invariably be printed in the bills submitted to this office. Bills without service tax registration number will not be accepted.

13.2 The successful contractor should arrange to pay the Service Tax Swachh Bharat and Krishi Kalyan Cess received from BSNL, Chennai Telephones into the appropriate Accounts of the Government and enclose proof of such payment alongwith the Bill for the next month for scrutiny and acceptance. Failure to enclose the proof for payment will render the successful Tenderer for such action as deemed fit in consultation with service tax authorities. The payment of bills will be withheld till such time proof of payment of service tax is produced.

13.3 After acceptance of the contract if any or all the terms and condition(s) of the contract is / are violated, the BSNL reserves the right to terminate the contract with the forfeiture of SECURITY DEPOSIT to BSNL by giving 15 days notice. The decision of GM, (NW-O) West is final in this respect.

DURATION OF CONTRACT:

The contract is valid for a period of ONE YEAR from the date communicated in the tender awarding letter. The tender period is liable for extension if necessary for a further period of SIX MONTHS at the same rate, terms and conditions or till such time the next contract is awarded whichever is earlier subject to extend the validity period of Bank Guarantee up to the extended period.

TENDER RATES:-

14.1. Tender rates should be filled in legibly in the Financial Bid (Annexure ‘C’) . The Tenderer should arrive the BASIC rates of the tender as per minimum wages act in Financial- Bid Column . The rate quoted is for the whole month including holidays and sundays. If the rate quoted in words and figures differ, then the r a t e qu o t ed i n w o r d s w i l l b e t a k en as co rr e c t .

14.2 The amount quoted should include all rates & taxes etc except Service Tax.14.3 The evaluation shall be based on the total rate arrived at the last column of Financial bid (Rate

Schedule) and the tenderer/s who has/have quoted lowest rate will be taken as L1 tenderer. The work will be awarded to the successful tenderer in financial evaluation after due negotiation,GM (NWO) West, BSNL, Chennai Telephones decision will be final in this respect..


14.4 The Rate Quoted shall remain the same throughout the period of contract including the period of extension. The successful Tenderer for whom work will be awarded will be required to pay and they can deduct the EPF/ESI 13.75% (12% + 1.75%) or as per the applicable rate in force from time to time according to Government of India guidelines.

15. Work schedule is indicated in Annexure ‘A’ & Technical Bid in Anexure ‘B’. Financial Bid(Annexure “C”) monthly rate are to be quoted in Financial Bid Excell sheet format.

16. The Tender is purely a work contract. The award of contract do not confer any right by any of the persons engaged by the contractor for an appointment / absorption in BSNL.

17. The Tender will be finalized normally within 90 days from the date of opening of BID and extended even after 90 days due to unforeseen administrative reasons any in the extendedperiod of currency of tender period. No modification is permitted and if any modification is done the EMD paid will be forfeited and credited into the BSNL account.

18. C O NTRAC T RATE S T O B E Q U O TE D The charges for housekeeping works of Kodambakkam Exchange Building to be carried out should be quoted as in “Financial Bid”on monthly basis.

19. C O MM ERC IAL C O ND I T I O N S 19.1 The Contractor will send sufficient men depending upon the needs of the office. The

designated officer of BSNL shall oversee the work and certify the satisfactory performance of the work of the contractor.

19.2 The contractor shall submit his/her bill on monthly basis, on expiry of the Calendar Month to the SDE(Bldg,P&A/C) Kodambakkam Telephone Exchange, N o . 1 , G a n g a N a g a r , k o d a m b a k k a m , Chennai - 24. The bill shall be in standard printed form duly serial numbered and it shall contain all details.

19.3 Payment will be made after due verification.19.4 The bill must be accompanied with the following:

a. List showing the details of labourers/employees engaged. b. Duration of their engagement/attendance.c. Proof of amount of wages paid to such employees for their duration in question.d. Amount of EPF contribution (both employers and employees’).e. Copies of authenticated documents of payment of such contribution to EPF

authorities.f. The declaration that the conditions of the EPF Act 1952 have been complied

with.g. Copies of authenticated documents of payment of ESI contribution of employees

referred at (1) above.h. If EPF/ESI contribution is paid by cheque, proof for clearance of cheque is to be

attached.20. E-Payment – Contractors bill payment will be made through E-Payment to the concerned

contractor’s banks account for which a consent letter with other details given in Annexure-Kshould be filled and signed by the tenderer.

21. P ENALT Y : A Proportionate amount will be deducted as penalty in case of non-availability of requirednumber of HK staff on any day in the office/building. Penal deductions on Pro-rata basis will be made for poor services, non provision and non supply of required quantity/qualitymaterials of required services on the basis of assessment by the BSNL officers. The decisionof the General Manager (West), BSNL, Chennai Telephones shall be final in this regard including the amount of penalty.

22. L i q u i d a t ed D a m a g e. The Tenderer should pay the wages to the House Keeping Units on or before 7 th of eachmonth for the previous month wages without waiting for settlement of his/her any bill from BSNL, failing which 1% of amount of wages payable will be recoverable as penalty from his / her next bill for each week of delay or part thereof.


23. RE S PO N S I B ILI T Y O F T H E TENDERE R 23.1 The Contractor should deploy sufficient personnel below the age of 45 years and supervisor

for house keeping the Kodambakkam Telephone Exchange complex

23.2 The workmen should have sufficient experience and should be given identity cards bearing their photographs. This shall be ensured by the contractor, without any extra cost to BSNL.The workmen should report for duty sufficient in advance so that the cleaning work will be completed before the start of the office hours. A responsible supervisor must be available togive instructions to the workmen. The workmen should not mishandle any of the machinery items/ equipments/ furniture/ electrical fittings/ office records etc., and should be careful when they perform cleaning work. If any damage is done to the BSNL property during thecourse of work, the cost will be recovered from the contractor.

23.3 The workmen should be so arranged that some people may be available for cleaning during lunch hours also.

23.4 The workmen should be assigned specific duties and the nominated officer will check attendance.

23.5 If any of the workmen is found not properly performing his duty or otherwise found not suitable, the contractor must immediately replace such workmen.

23.6 The work must be done on all working days and special cleaning should be done on Sundays and holidays also.

23.7 In case any workman gets an injury or electric shock or meets with an accident in the courseof discharge of his/ her duty in our premises , the contractor has to take full responsibility to provide medical treatment and payment of compensation if any to him/her at his cost.

23.8 The Contractor must supply all the materials required for cleaning. Good quality cleaning materials in sufficient quantity must be supplied.

23.9 All Legal obligations like payment of EPF/ESI/ workmen compensation shall be the responsibility of the contractor.

23.10 The contractor must abide all laws regarding employment of labourers including payment ofminimum wages act.

23.11 The Tenderer should bring all materials to be used as per Annexure-D to the work spot at the beginning of the month and the tenderer is not supposed to take back anything from the stocksupplied.

23.12 The payment to the workers employed must be made through Account Payee Cheque/On line in the presence of Authorised representative of BSNL.

23.13 No sub-contracting is permissible by BSNL.23.14 The contractor shall ensure healthy industrial relations with his staff and settle workers

grievances without disruption of the House Keeping services. The contractor shall see to that the HK staff and other staff are maintaining decorum in their respective working premises and no such staff shall indulge directly in dealing with the staff or customer or public for any purpose except through their supervisor /contractor.

24. AR B IT RAT I O N 24.1 In case of any dispute in the execution of the contract or any interpretation of the tender

condition, the matter will be referred to the Arbitrator who is appointed by the CGM ofChennai Telephones and whose decisions will be final and binding on both the parties.

25. A P P L IC A B ILI T Y O F L A WS: 25.1 All legal issues/ disputes arising out of this contract shall be subject to the territorial

Jurisdiction of Chennai Courts and governed by the Indian laws for the time being in force.

26. AGREE ME N T 26.1 Acceptance of the conditions laid down in the tender form shall be deemed as agreement and

no separate agreement shall be signed.


ANNEXURE-1TEC H N IC A L S P EC I F I C AT I O N

SCOP E OF WO RK :

House Keeping work for Kodambakkam Telephone Exchange

Cleaning of All Toilets, Wash Basins, Urinals, Open Space in Exchange complex, cleaning and Mopping of carpet area at Kodambakkam telephone Exchange complex.

No.(i)

Location of Cleaning(ii)

Qty(iii)

Frequency(iv)

1. GM (NWO) West Chamber, Rooms of EO, PA &PS, Conference Hall, DGM (NWO-KOD), PA room, AGM (Comm), Record room, AO (P&A), AO(TR), AO(C&A), SDE(Admn/Tech), CO, CAO(TR), CAO/IFA W, corridors etc. and their offices in Third Floor.

DGM(F&A),Chambers, Rooms of SDE (BLDG, P&AC), DE (DLC), CAO(W), SDE (BB) Help desk, Ladies rest room, corridors etc in Second Floor.

Gents dining, Rooms of SDE(DLC), DE (Intl) KOD, OCB MSU & RSU, EWSD MSU & RSU, Switch, AC Plant, Transmission eqpt, SDE’s Office , corridors etc. in First Floor.

Rooms of Cash counters, CSC, LT Panel, AO (TR-1), AO (TR-2), Transmission(PCM), TD & AN, Battery, SMPS, Power, Stabilizer, Engine Alternator room, HT power room, Security, gardens, Pump house, corridor, Recreation Club etc. in ground floor and cable chamber in the basement and office of DE (KOD Extl-2) and O/O SDE(KOD Extl-4,5,6), First Floor of Staff Quarters,, ground floor of marketing unit and civil unit and open space of ground floor.

39920Sq.ft

Cleaning by sweeping -Daily,

Cleaning with mop daily in GM Office in third floor, CSC in ground floor and rest weekly twice.

2. Sweep area open space (including open terrace) 41300Sq. ft

Once daily

3. Toilets+ Urinals 25+23 nos

3 times Daily

4. Wash basin+Mirrors 31+23 1 time daily


ANNEXUR E - “A”

Tender No. AGM(Bl dg,P&A/C)KOD/ Tender/H ouse K eepi ng/ 2016 - 17/ dat ed: 22 /12/ 2016

SCOPE OF THE WORK

SWEEPING OF ENTIRE EXCHANGE PREMISESThe entire office area including corridors and passages must be swept and sweepings collected to be taken away to the dust bin outside daily once.All the rubbish in the dust bin of the offices as well as in the wash basins, toilets to be cleared. Brooms and sweeping & cleaning materials are to be supplied by the contractor/Tenderer.

SWEEPING OPEN SPACESweeping with broom sticks and removing the swept things outside the open space area. Broom Sticks and other related materials are to be supplied by the Contractor/Tenderer.

MOPPING OF CORRIDORS & PASSAGESMopping of corridors & passages with appropriate soap oil depending upon the flooring conditions. All the cleaning materials should be supplied by the contractor/ tenderer.

CLEANING OF OFFICE SPACECleaning of PVC flooring, Coir Mats, Foot Mats etc.Gentle dusting of walls, tables, chairs, furniture items, equipments of office etc.Cleaning of Partitions, windows, doors etc with wet clothes.

CLEANING OF TOILETS, URINALS & WASH BASINS ETC.Cleaning of floors & tiled walls with phenyl and cleaning acid and providing urinal cakes and naphthalene balls.Hanging of room freshener cakes in the toilet and urinal rooms.Brooms, brushes, phenol, cleaning liquids, urinal cakes, naphthalene balls, air fresheners should be supplied by the contractor / tenderer.Providing quality hand wash in toilets above wash basin with refilling as and when required.

CLEANING OF WATER DRUMS, WATER FILTERS & FILLING WATERCleaning the containers with appropriate cleaning materials and filling drinking

water.CLEANING OF OFFICERS CHAMBERS Cleaning of Furniture, Computers, Telephone Instruments, perfuming the Telephone receivers, Fax machines, Xerox machines etc. Carefully washing the water jugs, flasks, cups etc provided in the officers chamber and Spraying perfumes. All consumables are to be supplied by the contractor.CLEANING OF OFFICE MACHINES FAX, Xerox machines, computers, printers are to be carefully cleaned with soft Brushes without affecting the functioning of the machines. These works shall be done in the presence of officials operating the machines. DUSTING OF WALLS, FANS, LIGHTS, TUBE LIGHTS &OTHER FITTINGS

Removing the dust from electrical items gently and carefully with the soft, wet or dry clothes. Cleaning of all the walls and ceilings periodically for removal of cobwebs so that no cobwebs spotted in the entire building.


ANNEXUR E - “B ”

Tender No. AGM(Bl dg,P&A/C)KOD/ Tender/H ouse K eepi ng/ 2016 - 2017/ dated: 22 /12/ 2016

TECH NICAL B ID

01. Name of the Tenderer(in block letters)Full Postal Address of the Tenderer

Telephone No/ Fax No. mobile numbere-mail id.

02. Whether it is a Registered Companyor Partnership Company orProprietorship company

03 If Registered Company, copy ofRegistration Certificate should be enclosed.In case of partnership concern, copy ofpartnership deed should be enclosed.

04. Experience in this field, if any,(Satisfactory certificate in support must be enclosed)

05. E.M.D. enclosed.If so, DD No:

06. Certificate of registration issued by theEPF authorities.

07. Certificate of registration issued by theESI authorities.

08. Undertaking for producing the Licensefrom the Labour Commissioner, in case the Tender is awarded

09. Proof of payment of dues to the EPFauthorities, if any, paid earlier.

10. Income Tax clearance certificatesfinancial year 2013-14, 2014-15 &2015-16, or Income Tax returns filed with Acknowledgement and copy of Pan Card.

11 Proof for having paid EPF/ESI12 Declaration form (Annexure-G)

All the information furnished above is true to the best of my knowledge and belief.

Signature of the tendererName:

RelationshipWith the company:


ANNEXUR E- C

DETAILS TO BE FURNISHED BY THE TENDERER FOR HOUSE KEEPING WORK AT KODAMBAKKAM TELEPHONE EXCHANGE BUILDING, CHENNAI- 600 024

“FINANCIAL BID”

1. Name of the tender applicant:

2. Address of the tender applicant: (a) Permanent Address:

(b) Contact Address:

3. Telephone no / Cell no:

4.The total amount to cover all the House Keeping needs as per theSpecification and Schedule of works including all taxes and the break up :

Descriptionof the work

Basicrateof the tender asperminimum wagesAct(Rs in figures)

Materialcost p.m. forthe itemsgiven in annexure–DAt page no 15 (Rs in fig)

ServiceCharges of thecontrac torp.m. (Rs.in fig)

HK ChargesperMonth(exclus ive ofapplicabletaxes)=column (B)+ column (C)+column D (Rs. in Figures)

Service Tax onColumn B+D + Swachh Bharat and Krishi Kalyan Cess. applicable(Rs. InFigures)

Totalvalue of HKTender p.m.column (E) + column(F)(Rs.inFigures)

( A ) (B) (C ) (D) (E) (F) (G)HouseKeepingServices atKODAMBAKKAM Exchangeasdetailed in the termsconditionspage 4, Clause 1.11.2, 1.3

In words: Rupees -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------only.

I hereby agree to abide by all the terms and conditions stipulated in the tender document.


ANNEX U R E - D LIST OF CONSUMABLES APPROXIMATE

MONTHLY REQUIREMENTS(May be increased by Officer- in charge based on the actual need)

QUANTITY1. Brooms (for open yard) 15 Nos

2. Soft Brooms 15 Nos

3. Mopping sticks 8 Nos

4. Dusters 2 Dozen

5. Cleaning Powder (Sabeena) 8 kg

6. Soap Oil 12 litres

7. Phenol 25 litres (sp)

8. Naphthalene Balls 2 kg

9. Urinal cakes 20 packets

10. Room Fresheners (cake) 24 Nos

11. Room spray 12 Nos.

12. Collins / Brisk 6 Nos.

13. Bleaching powder 12 kg

14. Acid 12 Bottles

15. Harpic 12 Nos.

16. Toilet Brush 15 Nos.

17. Hand wash with refills 25 Nos.

18. Waste collecting baskets Big size 3 Nos

19. Cobweb cleaner 3 Nos (yearly)

20. Scrubber for wash basin use 10 nos

21. Dettol As per requirement


ANN EXU RE - E

NO NE AR R EL AT IVE C ER T IFICAT E

I/We...........................................S/O.............................

R/O ............................................ hereby certify that none of my relative(s) as defined in the tender

document is/are employed in BSNL units as per definition given in the tender document. In case at

any stage, it is found that the information given by me is false/incorrect, BSNL shall have the absolute right to take any action as deemed fit without any prior intimation to me / us.

SIGNATURE

STATION:

DATE:


ANN E XUR E- F

ADV ANC E ST AMP ED R E CEI PT

Received with thanks a sum of Rs. ...................(Rupees .................................................only) from the Accounts Officer (Cash), O/o GM, NW-O West, BSNL, Chennai Telephones towards the refund of EMD of the tender for House Keeping works/ 16-17 / dtd @ Chennai-600 024 the - -2016

Signature of the Tenderer

With seal.

(Affix Revenue Stamp)

Address:


ANN E XUR E- G

DECL AR AT IO N

I / We have gone through the Tender forms and I / We am / are

interested in offering my / our services for HOUSE KEEPING works for

KODAMBAKKAM Telephone Exchange, CHENNAI TELEPHONES,

I / We am / are enclosing all the sheets of schedule duly signed by me/us on every page, as a token of having studied the terms and conditions and having accepted the same.

I / We am / are enclosing complete information about the specifications and descriptions and cost of the items to be supplied.

Tender offer submitted to the Dy.General Manager, (KOD/West) BSNL, Chennai Telephones on behalf of BSNL ( A Govt. Of India Enterprise) ”CERTIFIED THAT I/WE HAVE STUDIED THE FULL CONTENTS OF THE TENDER FORMS AND ENCLOSURES AND AGREE TO ABIDE BY THE TERMS AND CONDITIONS THEREIN”

Place Signature:

Date: Name:

Organisation:

(Strike out the paragraphs / phrases that are not applicable )


ANN E XUR E- H

LETT ER O F AUT HO RISAT IO N FO R ATT ENDING BI D O PE NING

Sub:- Authorisation for attending bid opening on ................... (date) in the tender of

................................................................................

The following persons are hereby authorised to attend the bid opening for the tender mentioned above on behalf of ...................................................................................

(Bidder) in order of preference given below.

Order of Preference Name Speciman Signature

I

II

Alternate

Representative

Signatures of Bidder or

Officer authorised to sign the bid

Documents on behalf of the bidder

Note: 1. Maximum of two representatives will be permitted to attend bid opening. In cases where it is restricted to one, first preference will be allowed . Alternate representative will be permitted when regular representatives are not able to attend.

Permission for entry to the hall where bids are opened, may be refused in case authorisation as prescribed above is not received.

Name and Address with seal


ANN EX URE - I

CHEC K LI ST

Tender Document No.

Sl.NoTender Document and its Annexure/certificateItems.

Say “Yes”or“No”

1 Down loaded Tender Document duly filled and signed in all pages(Hard copy ) without modification/addition/deletion

2 Whether Proof for payment of Cost of Tender document isenclosed with Tender Schedule / Valid NSIC certificate

3 Whether Proof for payment of EMD is enclosed with TenderSchedule / Valid NSIC certificate

4Income Tax return for the last 3 financial years i.e 2013-14, 2014-2015, 2015-2016 is enclosed or not

5 Whether copy of Certificate of Registration ofAgency / Firm is enclosed with Partnership deed if any

6 Whether attested copy of EPF, ESI and Service Tax RegistrationCertificate enclosed

7 Whether Proof for payment of EPF, ESI and Service Tax enclosed

8 Attested copy of Valid Labour Licence issued by the appropriateauthority Labour Commissioner (Central)

9 Original Work Experience certificate as required

10 Attested copy of PAN card

11 Whether Declaration for No Near Relative(s) employed in BSNLFurnished as in Annexure - G

12 E-Payment Mandate form duly filled and signed by the bidder andsigned by the banking Authority.

13 Declaration of Non Blacklist form duly filled and signed by thebidder.

14 Whether BID form is enclosed

Date:


ANN EXU RE - J

BID FO RM

DGM / NW O / KOD-WEST/ House Keeping T end er/ 201 6 - 17 /1dat ed at Chenn ai-24 the 22.12.2 016

To

The DY.General Manager, Bharat Sanchar Nigam Limited, Kodambakkam Telephone Exge Building, No.1,Ganga Nagar, Kodambakkam, Chennai –24.

Dear Sir,

Having examined the conditions of contract and specifications including addenda, the receipt of which is hereby duly acknowledged, I/we, undersigned, offer to execute the House Keeping Work (Cleaning of buildings, Toilet, gardening etc), in conformity with said conditions of contract and specifications as may be ascertained in accordance with the schedule of prices quoted herewith and made part of this Bid.

I/We undertake, if our bid is accepted, I/we will execute the work in accordance with specifications, time limits and terms and conditions stipulated in the Tender Document.

If our Bid is accepted, I/we will submit the securities as per the conditions mentioned in the contract.

I/We agree to abide by this Bid for a period of 90 days from the date fixed for bid opening and it shall remain binding upon us and may be accepted at any time before the expiry of that period.

Until a formal Agreement is prepared and executed, this Bid together with your wirtten acceptance thereof in your notification of award shall constitute a binding contract between us.

Dated This................ ..............day of............

Signature of Authorized signatory........................................

In capacity of ........................................................................

Duly authorized to sign the bid for and on behalf of ...................................

Witness...................

Address...................

Signature....................


ANNEXURE –K

E-PAYMENT MANDATE FORM

DGM /NW O / KOD-WEST/ House Keeping T end er / 201 6 - 17 / dat ed at Chenn ai-24 the 22.12. 201 6

To

The DY.General Manager, Bharat Sanchar Nigam Limited, Kodambakkam Telephone Exge Building,

No.1,Ganga Nagar, Kodambakkam, Chennai –24.

Sir/ Madam,

Kindly pay any amount due to me/us to our Bank Account as detailed below either by Electronic Clearance/Electronic Fund Transfer mode and the payments shall continue to be made in my/our below mentioned account till a change is requested by me/us. The Service charges, if any, levied by the bank will be borne by me/us. We also declare that the particulars given below are correct and complete. If the transaction is delayed or not effected at all for incomplete information, I/we would not hold BSNL responsible.

S.No. DetailsName of the Tenderer /Company/ FirmNature of Bank AccountName of the BankName of the BranchBranch CodeBank’s IFSC codeType of AccountAccount NumberBank addressBank Telephone Number if any

Date Name & Signature Tenderer/Agency with seal

(To be filled in by the Bank Authorities)

Certified that the particulars furnished above are correct as per our records.

Signature of Branch Manager with Bank Seal


ANNEX URE- L

DECLARATION OF NON BLACKLISTI, Sri / Smt,, M/s-------------------------------------------------------------------------------------------

S/o / Prop (Name) ----------------------------------------------------------------------------------------

residing at ------------------ ------------------------------------------------------------------------------

(give full address)

hereby declare that my / our/ agency / company is not blacklisted in BSNL. In case at

any stage it is found that the information given by me / us is false / incorrect, BSNL shall

have the absolute right to take any action without any prior intimation to me /us.

Place: Signature of the Tenderer.

Date; (with seal)

Name Address with BSNL Contact No.


E-tendering Instructions to BiddersNote: The instructions given below are ITI’s e-Tender portal centric and for E-tenders invited byAGM (pac & bldg) unit of Chennai Telephones, BSNL,.General: These Instructions (for E-Tendering) supplement Instruction to Bidders, as enclosed in the tender Document. Submission of Bids only through online process is mandatory for thisTender for conducting electronic tendering by AGM (P/AC & BLDG) KODAMBAKKAM unit of CHENNAI TELEPHONES , BSNL,CHENNAI circle is using the portal h t t p: / / w w w.t e nd e r wi z ar d .c o m/ B S N L ) of M/s ITI aGovernment of India Undertaking.

1. Tender Bidding Methodology:Digitally Sealed E-Bid System – It is of One Stage with Two Bid system using Two sealedEnvelopes, Put into a separate single sealed envelope to be submitted to AGM(PAC & BLDG) unit of CHENNAI (Techno-Commercial Bids) as well as by soft copy for uploading inE-portal of ITI. Financial bids are only to be uploaded by the bidder at the same time in E-portal (ON LINE ONLY) of ITI.

2. Broad outline of activities from Bidders prospective:1. Procure a Digital signing Certificates (DSC)2. Register on Electronic Tendering System (ETS)3. Create Users and assign roles on ETS4. View Notice Inviting Tender (NIT) on ETS5. Download official Copy of Tender Documents from ETS6. Clarification to Tender Documents on ETS – Query to BSNL (Optional)- View response to queries posted by BSNL, through addenda.7. Bid-Submission on ETS8. Attend Public Online Tender Opening Event (TOE) on ETS – Opening of Technical – Part9. Post-TOE Clarification on ETS (Optional) – Respond to BSNL’s Post-TOE queries10. Attend Public Online Tender opening Event (TOE) on ETS – Opening of Financial Part(Only for Technically Responsive Bidders)For Participating in this Tender online, the following instructions are to be read carefully.These instructions are supplemented with more details guidelines on the relevant screens of theETS.

Note 1:It is advised that all the documents to be submitted are kept scanned or converted to PDFformat in a separate folder on your computer before starting online submission.The Price bid (excel format) may be downloaded and rates may be filled appropriately. This file may also be saved in a secret folder on your computer.

Note 2:While uploading the documents, it should be ensured that the file name should be the name ofthe Document itself.

3. Digital CertificatesFor integrity of data and its authenticity/non repudiation of electronic records, and becompliant with IT Act 2000, it is necessary for each user to have a digital Certificate (DC) also referred to as Digital Signature Certificate (DSC), of Class III issued by a Certifying authority (CA) licensed by Controller of Certifying Authorities (CCA) [refer h t t p ://w w w . cc a.gov.i n ].


4. RegistrationThe Tender document can be downloaded from the website: w ww .t enderwi zard.com/B SNLand to be submitted in the e format. Cost of Tender document (in the form of DD) and BidSecurity( in the form of DD) (in original) have to be submitted to AGM ((PAC & BLDG) unit ofKODAMBAKKAM ,CHENNAI TELEPHONES BSNL, by person or by post before the scheduled date and time of submission of the Tender otherwise the Bid will not be considered.Amendments, if any, to the tender document will be notified in the above website as and when such amendments are notified. It is the responsibility of the bidders who have downloaded the tender document from the website to keep themselves abreast of such amendments before submitting the tender document. Intending bidders are requested to register themselves with M/s ITI through w w w . t e nd e r wi z ar d .c o m/ B S N L for obtaining user ID, Digital Signature etc., by paying Vendor registration fee and processing fee for participating inthe above mentioned tender.AGM (NWO/ Kodambakkam) BSNL, Chennai Telephones has decided to use the process of E-tendering for inviting this tender and thus physical copy of the tender would not be sold.Note:After successful submission of Registration details and Vendor Registration fee and processing fee(as applicable) please contact ITI Helpdesk ( as given below), to get your registration accepted/activated.

5. Some Bidding related Information for this Tender (Sealed Bid)The entire bid-submission would be online on ETS. Broad outline of submissions are as follows: The documents to be uploaded are given in page No. 4 & 7 of NIT

6. Offline Submissions:The bidder is requested to submit the following documents through offline method so as to reach the AGM ((PAC & BLDG) Kodambakkam, O/O GM(West), BSNL, CHENNAI TELEPHONES, Chennai-600024 before 11:00 hrs of 19.01.2017 in a separate sealed envelope.a) DD / NSIC towards the cost of tender document as per NIT at Page No.3b) DD / NSIC towards Bid Security/EMD as per NIT at Page No. 3c) Original Power of attorney (If applicable) and mandatory documents as per NIT and check list.The bidder has to upload the scanned copy of the above documents during uploading of the bid inE-format.

7. Special Note on Security of BidsSecurity related functionality has been rigorously implemented in ETS in a multi-dimensionalmanner. Starting with ‘Acceptance of Registration by the Service Provider’, provision for securityBSNL Contacts - IBSNL‟s Contact Person AGM (Bldg,P&A/C)KOD, O/o GM(West), BSNL, CHENNAI TELEPHONES, Chennai-600024 /Mobile No. 044-24849595,9444909819/ 9444907547 (between 10:00 hrs TO 17:30hrs) E-maid ID sdebldgpackod @ g m a il . c o m has been made at various stages in Electronic Tender’s software. Specifically for Bid submission,some security related aspects are outlined below:As part of the Electronic Encrypted functionality, the contents of both the “Electronic forms” and the “Main-Bid” are securely encrypted using a Password created by the server itself. The Password is more difficult to break. This method of bid-encryption does not have the security and data integrity related vulnerabilities which are inherent in e-tendering systems which use Public- Key of the specified officer of a Buyer organization for bid-encryption. Bid-encryption in ETS is such that the Bids cannot be decrypted before the Public Online Tender Opening Event (TOE), even if there is connivance between the concerned tender-opening officer of the Buyerorganization and the personnel of e-Tendering service provider.

mailto:[email protected]


8. Public Online Tender Opening Event (TOE)ETS offers a unique facility for Public Online Tender Opening Event (TOE). Tender OpeningOfficers as well as authorized representatives of bidders can attend the Public Online Tender Opening Event (TOE) from the comfort of their offices. For this purpose, representatives of bidders, duly authorized are requested to carry a Laptop and Wireless Connectivity to Internet. Every legal requirement for a transparent and secure Public Online Tender Opening Event (TOE) has been implemented on ETS.As soon as a Bid is decrypted with the corresponding “PassPhrase” as submitted online by the bidder himself (during the TOE itself), salient points of the Bids are simultaneously made available for downloading by all participating bidders. The tedium of taking notes during a manual Tender Opening Event is therefore replaced with this superior and convenient form of‘Public Online Tender Opening Event (TOE)’.ETS has a unique facility of ‘Online Comparison Chart‘ which is dynamically updated as each online bid is opened. The format of the chart is based on inputs provided by the Buyer for each Tender. The information in the Comparison Chart is based on the data submitted by the Bidders. A detailed Technical and/or Financial Comparison Chart enhances Transparency. Detailed instructions are given on relevant screens.ETS has a unique facility of a detailed report titled “Minutes of Online Tender Opening Event (TOE)” covering all important activities of Online Tender Opening Event (TOE). This is available to all participating bidders for Viewing/Downloading.There are many more facilities and features on ETS. For a particular tender, the screens viewed by a Supplier will depend upon the options selected by the concerned Buyer.

9. Other InstructionsFor further instructions, the vendor should visit the home-page of the portal(h t tp s : // www .te nd e r w i z ar d . c o m/ B S N L )Important Note: It is strongly recommended that all authorized users of Supplier organizations should thoroughly peruse the information provided under the relevant links, and take appropriate action. This will prevent hiccups, and minimize teething problems during the use of ETS.The following FOUR KEY INSTRUCTIONS for BIDDERS must be assiduously adhered to:1. Obtain individual digital Signing Certificate (DSC or DC) well in advance of your first tender submission deadline on ETS2. Register your organization on ETS well in advance of your first tender submission deadline onETS3. Get your organization’s concerned executives trained on ETS well in advance of your firsttender submission deadline on ETS.4. Submit your bids well in advance of tender submission deadline on ETS.