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Vijay Chouhan Lloyds Bank Local Banking SME 2016

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Page 1: Vijay Chouhan Lloyds Bank Local Banking SME 2016
Page 2: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION

GARETH OAKLEY

Managing Director of SME Banking, Lloyds Bank

2

Our goal is to be the best bank for our clients.

We’ll invest time in understanding your business,

and commit to building a strong

local banking relationship

focused on helping you achieve your goals.

Page 3: Vijay Chouhan Lloyds Bank Local Banking SME 2016

YOUR RELATIONSHIP MANAGER

Vijay Chouhan SME Local Banking – Black Country

07921 548 596

[email protected]

3

ROLE

Support local SME clients

with turnover in excess of

£1million who are looking

grow their businesses. I am

focused on helping them

achieve their growth

aspirations and have an

excellent suite of banking

products and services to

assist them. I am supported

by Chad Hegarty who works

in our Birmingham Client

Services Team

QUALIFICATIONS

BSc Honours Degree in

Computer Science

A Levels including Business

Studies and IT

BACKGROUND

With over 12 years

experience in Commercial

Banking, I have a proven

track record and plenty of

experience to help play a key

role in helping local SME’s

prosper. From assisting with

immediate business

requirements to helping

realise medium and long

term goals, I am truly

passionate about delivering

the best advice and solutions

for my clients.

Page 4: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION

WITH A LOCAL BANKING TEAM IN THE BLACK COUNTRY

YOUR DEDICATED ASSISTANT RELATIONSHIP MANAGER

CHAD HEGARTY

ASSISTANT RELATIONSHIP

MANAGER

[email protected]

Tel: 0121 600 3870

4

Chad assists me in providing excellent service to my clients. He has a

number of years of experience in banking and is works closely with me

to help facilitate growth and success of SME’s through a variety of

services we offer as well as troubleshooting. He can be contacted on

0121 600 3870.

Page 5: Vijay Chouhan Lloyds Bank Local Banking SME 2016

5 5

BACKING YOUR AMBITION

WITH A LOCAL BANKING TEAM IN BLACK COUNTRY

You have access to a wide range of specialists through your relationship team.

RUSHY HAYER

Associate Director, SME Financial Markets

Rushy.Hayer@lloydsbanking,com

Tel: 07824431734

LEE MASON

Regional Manager Lloyds Bank Commercial

Finance

[email protected]

Tel: 07766415084

EMMA ATKINSON

Lex Autolease Lloyds SME Banking

[email protected]

Tel: 07500953973

REBECCA SMALLMAN

Arthur J Gallagher

[email protected]

Tel: 07825059537

ANGELA BURTON

Lloyds Bank Cardnet

[email protected]

Tel: 07717548234

SARAH JANE POETT

Lloyds Bank Asset Finance

[email protected]

Tel: 01489776849

Page 6: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION

THROUGH RELATIONSHIPS AND SERVICE

6

Giving you

the flexibility to

seize business

opportunities.

We want to

commit to

a long-term

relationship with

your business.

TEAMWORK

Our senior management,

partner company

specialists and credit

teams work together to

respond quickly to your

needs.

We have a

commitment to

continue to support

businesses with

lending, and to

continue to grow

our lending each

year on a

net basis.

COMMITMENT

We have pledged

to remain an active

lender and proactive

supporter of business

growth throughout the

economic cycle.

We spend our time

adding value to your

business through

targeted, quality

guidance, and by

providing the right

products, such as

working capital

solutions to support

your growth.

EXPERTISE

Local banking relationship

managers looking

after similar sized

businesses locally in

dedicated portfolios.

We invest the time to

understand your

business and to ensure

we can support your

ambitions, with a

dedicated client

services team to

ensure you

have additional

day-to-day contact.

RELATIONSHIP

A manager who takes

responsibility for your

whole relationship with

Lloyds Bank.

Page 7: Vijay Chouhan Lloyds Bank Local Banking SME 2016

7

Lloyds Banking Group figures correct as at 30 September 2015. 8 out of 10 relates to period April 2012 to September 2015. Lloyds Banking Group includes

companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can

be found at lloydsbankinggroup.com

LLOYDS BANKING GROUP – BACKING YOUR AMBITION

* FDs’ Excellence Awards supported by Real Business. For more information, visit lloydsbank.com/bankoftheyear

Page 8: Vijay Chouhan Lloyds Bank Local Banking SME 2016

£4bn 80%

HELPING BRITISH BUSINESS PROSPER – LLOYDS BANKING GROUP

8

IN A FLAT LENDING MARKET, WE ARE GROWING OUR SME LENDING

YEAR ON YEAR BY

WE APPROVE 8 OUT OF

10 LOAN AND OVERDRAFT

APPLICATIONS

COMMITMENT TO LEND A TOTAL OF

TO MANUFACTURERS BETWEEN 2014–17

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies.

More information on Lloyds Banking Group can be found at lloydsbankinggroup.com

Lloyds Banking Group lending figures

correct as at September 2015

80% relates to period

April 2012 to September 2015

£1.5bn NET LENDING TO SMEs IN THE 12 LAST MONTHS TO

SEPTEMBER 2015

2 years THE FIRST UK BANK TO FORM A STRATEGIC PARTNERSHIP

WITH UKTI TO SUPPORT UK EXPORT AMBITIONS

Page 9: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION

WITH LENDING AND WORKING CAPITAL SOLUTIONS

Whatever you need funding for, we have a range of lending products to meet your needs.

9

Lending Product Key Benefits

Variable Rate Term Loans/Commercial Mortgages

To support a business’ purchase of new or current premises or

the expansion of their existing ones.

Terms of up to 25 years.

All loan products and sectors are included within the Funding for

Lending Scheme, as well as lending for real estate activities.

Asset Finance

To fund assets including: commercial/HGV vehicles,

machinery, plant and manufacturing equipment.

A response within 24 hours.

Competitive rates.

Fixed Rate Term Loan*

Flexible rates and terms to suit your needs.

Market rates with fixed terms up to 25 years.

All loan products and sectors are included within the Funding for

Lending Scheme.

Options for maximum break costs on fixed rate loans.

Enterprise Finance Guarantee (EFG)

Access funding when you lack security, or want to free up your

overdraft.

Variable or fixed rates of interest available.

Capital repayment holidays available.

Business Growth Fund (BGF)

Long-term capital funding designed to help privately-owned

profitable businesses’ investment for growth.

Up to ten years funding with flexible investment structures tailored to

individual business needs.

By having a seat on your board, BGF offers vital additional business

guidance.

Any property given as security which may include your home, may be repossessed if you do not keep

up repayments on your mortgage or other debts secured on it.

*There is always a possibility that interest rates may go down leaving a fixed rate loan at a higher level compared to a variable rate loan.

However, if interest rates rise, a fixed rate loan will remain at the same rate.

All lending is subject to a satisfactory credit assessment.

Page 10: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION

WORKING CAPITAL SOLUTIONS – COMMERCIAL FINANCE

We offer a range of commercial finance solutions to enhance your cash flow and

help you manage your cash and assets more efficiently.

10

Product Key Features

Invoice Finance (Factoring

and Invoice Discounting)

A cash injection or predictable cash flow helping you plan ahead

more confidently.

Receive up to 90% of the value of invoices typically within 24 hours.

The level of available funding can grow as your business does.

Asset Based Lending

Support growth through off-balance

sheet funding with finance that grows

in line with your business.

Works alongside Invoice Finance to provide fast access to working

capital.

Free up funds tied up in inventory, plant and machinery.

Inventory funding mechanism for manufacturers, which helps raise

finance on the high levels of inventory required to run your business

smoothly.

Most of our Commercial Finance specialists have funding discretion and can approve at a local level

often with a quick turnaround.

We don’t have call centres, just local client managers.

We are the largest Invoice Finance provider in the UK market.

We are a member of the Asset Based Finance Association and subscribe to its Code of Conduct.

40+ years Our experience in providing

Invoice Finance means you

can be confident in dealing

with one of the UK’s leading

finance providers. Our

relationship managers

have expertise in all types

of businesses.

Page 11: Vijay Chouhan Lloyds Bank Local Banking SME 2016

What can we fund?

Funding is available for key

growth assets, such as:

• New and used vehicles

• Construction equipment

• Engineering machinery

• Medical equipment

• Farm equipment

BACKING YOUR AMBITION

LENDING AND WORKING CAPITAL SOLUTIONS – ASSET FINANCE

In addition to a traditional business overdraft, we also offer Hire Purchase and Leasing solutions

to help you invest in equipment, machinery and vehicles in an efficient and affordable manner.

Product Key Features

Hire Purchase

Hire Purchase should be considered if you don’t want to pay upfront for the

full ownership of an asset.

Spread the cost over a term, you can utilise essential equipment without

the initial cost.

A one-off payment fee at the end of the term is required to transfer

ownership to you.

Finance Lease

A Financial Lease will allow you to benefit from the immediate use of a new

asset without the upfront costs and ownership of the asset.

Rental payments on an agreed term allow you to utilise a new asset for the

time you require it.

A fast efficient, phone-based service or a dedicated relationship manager for businesses

with a large turnover.

A speedy response within 24 hours to funding requests for Hire Purchase.

Specialist sector support including construction, engineering, manufacturing, plant hire,

printing, transport, business services and professional practices.

Competitive interest rates.

11

Page 12: Vijay Chouhan Lloyds Bank Local Banking SME 2016

12

BACKING YOUR AMBITION

INTERNATIONALLY – OUR GLOBAL CONNECTIONS

COVERING 100 COUNTRIES

Countries

20

28

30

14

8

100

Continent

Africa

Americas

Asia

Europe

Middle East

Local Network Banks

Standard Bank, Standard Chartered and local regional banks

Scotiabank and local regional banks

ANZ, ICICI and Standard Chartered

Crédit Agricole and local regional banks

Leading local banks

OUR OFFERING

Extensive global connections through arrangements with key network banks.

In-country expertise and specialist knowledge of the local legislative environments.

Comprehensive guarantee solutions delivered with our key network banks.

Indicative and competitive up front pricing, with individual quotes provided upon request.

Page 13: Vijay Chouhan Lloyds Bank Local Banking SME 2016

SUPPORTING INTERNATIONAL TRADE – EFFICIENT BANK SOLUTIONS

13

Our products and services are designed to make international trade as smooth as possible.

Information

Our online solutions

provide information and

fingertip control:

Lloyds Online

Trade Services – view,

monitor and manage

your trade activity.

Arena – our

comprehensive

e-solution combining

foreign exchange and

money markets trading

with economic insight.

TravelLink – order

currency online for

secure delivery to

any UK based office.

Security

To help you trade more

securely internationally,

our services include:

Urgent and non-urgent

payment mechanisms.

Documentary credits

or collections.

Bonds and Guarantee

services.

Single European

Payment Area (SEPA)

Direct Debits.

100% of transactions

are processed in the

UK

Efficiency

International accounts:

Euro accounts for

businesses trading

in Euros.

Foreign currency

accounts for

businesses making

transactions

in foreign currencies.

Currency loans for

trading internationally.

Partnership In March 2015 Lloyds Bank was

the first UK Bank to enter into a

strategic partnership with UK

Trade and Investment (UKTI).

This two year partnership will

help UK businesses to export

and to attract inward

investment into the UK.

Its aim is to help UK exports

reach £1trn by 2020.

It will increase the number of

businesses helped by Lloyds

Bank to trade internationally to

75,000 by 2017.

It is supporting efforts to double

the UK’s stock of foreign

investment by 2020.

Page 14: Vijay Chouhan Lloyds Bank Local Banking SME 2016

14

OUR INTERNATIONAL PRODUCT CAPABILITIES – OVERVIEW

A simple and cost-effective way to enable payments between key

network banks.

Key capabilities to keep your international trade running smoothly.

Documentary

Collections

Letters

of Credit

Bonds &

Guarantees

Foreign Exchange

(FX) Services

To support you to deal confidently with your suppliers or your buyers,

secure in the knowledge that payment will be made if the transaction

is carried out according to the terms, and is crucially supported by

a bank guarantee of payment.

To support your ability to perform under a contract or meet payment

obligations. They may also be used to underpin any bid to win new

business.

A good way to help manage exchange rate risks and can be tailored

to your specific needs.

To help you to improve your credit management and free up cash flow

to support business growth.

A comprehensive range of finance solutions to help fund your working

capital, whether buying or selling.

Invoice

Financing

Trade

Finance

To support your trade needs

WORKING

CAPITAL

MANAGEMENT

RISK

MANAGEMENT

Page 15: Vijay Chouhan Lloyds Bank Local Banking SME 2016

Stage 2.

Tailor financial solutions to meet your needs

Through building the timeline, we can provide

bespoke trade solutions for your needs in both

risk management and working capital.

Stage 2 Stage 1

15

TAILORED TRADE SOLUTIONS – EXAMPLE

Putting your needs first, our specialist teams will work with partner networks and use expert trade

knowledge to deliver the right banking solutions.

-30 0 30 45 100

Tendering

Contract Signed

Goods Shipped

Supplier Paid

Goods Arrive

Invoice Sent

Invoice Paid

Letters of Credit

Trade Finance

Invoice

Financing

Letters of Credit

Bonds & Guarantees

Commercial

events and

timelines

Improve

Working

Capital

Mitigate

Risk

Client needs Tailored solutions

Stage 1.

Initial assessment to understand your needs

By conducting an initial timeline assessment, we

get a full understanding of the critical commercial

and geographic events in your trade cycle.

60 70

Documentary

Collections

Documentary Collections

Illustrative purposes only

Foreign Exchange (FX) Services

Page 16: Vijay Chouhan Lloyds Bank Local Banking SME 2016

16

SUPPORTING YOUR INTERNATIONAL NEEDS – ARENA

I need market insight to help inform my decision-making

I want to make the most of Term Deposits

With Arena, you can place Term Deposits in a range of currencies.

Real-time rates are available for differing amounts and tenors to help you decide the

best time to place your deposit.

I need to transact Foreign Exchange quickly and confidently

Make the most of Lloyds Banking Group’s liquidity, power and size in the global markets

by transacting Foreign Exchange with Arena.

Real-time charts of live, streaming rates and historical market data give you a clear view

of exchange rate volatility, helping you to decide the best time to trade.

Rate alerts allow you to be notified when the market reaches your desired level.

Our research team specialises in understanding and interpreting macro trends in the UK

economy and their implications on the financial market.

In addition to our economic research, our relationship with a major news agency delivers

breaking news from around the globe straight to your desktop.

Arena combines

Foreign Exchange and Term

Deposits with insight, analysis

and reporting - all in a single,

customisable interface.

Whether you want a view of

the whole market or just the

fine detail that’s important to

your business, Arena puts

you in control.

For more information visit:

lloydsbankarena.com

Page 17: Vijay Chouhan Lloyds Bank Local Banking SME 2016

1 in 28 new vehicle registrations

through Lex Autolease in 2014.*

VEHICLE FLEET MANAGEMENT AND FUNDING – LEX AUTOLEASE

17

The UK’s leading fleet management and funding specialist, helping you meet the challenges of

running your vehicles

Sale and Leaseback

Sell your current vehicles

to Lex Autolease, which

they then lease back to

you.

This helps you release

valuable capital for your

business to use

elsewhere.

It also removes the

associated risk, servicing

and maintenance of

vehicle ownership, saving

your business time and

costs.

Budget more effectively

by agreeing a fixed

monthly cost.

VAT efficient solutions

for most businesses.

Optional maintenance

facility for hassle-free

vehicle management.

Free up your working

capital facilities to use

elsewhere within your

business.

Contract Hire

Save time with reduced

administration.

Cost savings through

competitive prices and the

best resale prices achieved

at the end of the contract.

Better Management

Information (MI) control

through detailed reports

identifying fleet running

costs.

‘Driveaway’ vehicles:

readily available vans

with optional racking.

Commercial Vehicle Team

15+ major awards won in the last ten years for sustainability, customer service and skill development, highlighting our commitment to excellence.

307,000 cars and vans under management as at August 2015.

*1 in 28 registrations based on total Lex Autolease car and light commercial vehicle registrations and total UK car and light commercial vehicle registrations published

by the Society of Motor Manufacturers and Traders, January to December 2014. Lex Autolease is part of Lloyds Banking Group.

Page 18: Vijay Chouhan Lloyds Bank Local Banking SME 2016

DEPOSITS

18

Safe and flexible business savings and term deposit accounts.

Flexible Base Rate Tracker Deposits

Our partial withdrawal fixed term account gives you the fixed interest rate benefit of a 12 month term,

with the knowledge that, during the term, you can access 20% of your funds if you need to. If funds aren’t

needed immediately, our 32 day notice account offers a highly competitive mix of liquidity and returns.

Fixed Term Deposits

Our fixed term accounts enable you to choose an investment period that meets your needs and allow

you to earn a fixed rate for the whole period with complete peace of mind that your funds are safe.

Notice Accounts

For funds that aren’t needed immediately, our notice accounts offer competitive terms.

Instant Access Deposit Accounts

If you have a fast moving cash flow, our instant access account helps you make the most of your day

to day surpluses.

Layering

Our liquidity specialists can suggest strategies to layer your deposit funds and ensure

they create the maximum yields for you, while still allowing regular access to funds.

We have a dedicated Liquidity Solutions

team whose focus is on building

longstanding relationships with you and

your relationship team to support a

range of liquidity management solutions:

Risk management: including

developing bespoke liquidity

management strategies.

Structuring guidance: optimising

liquidity and yield through cash flow

analysis for your business.

Market updates: pricing trends and

regular market updates to ensure

your business is kept abreast of key

developments.

Liquidity Specialists

Page 19: Vijay Chouhan Lloyds Bank Local Banking SME 2016

ONLINE BANKING

A range of flexible, powerful and convenient ways to manage your money online.

19

Online for Business

Putting you in control of your finances and giving

you time to concentrate on what is important to

your business.

Benefits include:

A secure service.

Access statements and transfer money instantly.

Manage international payments, standing

orders and Direct Debits.

Set payment limits or allow multiple authorisations.

Mobile App

Secure access to manage your business accounts

on the go via our banking app*.

Benefits include:

Easy to use platform allowing for ease of

checking balances and making payments.

Secure log-in and an online fraud guarantee.

Online for Business registration is required.

Commercial Banking Online

If your business needs access to a broader range of

online banking services and payment types,

Commercial Banking Online will meet your needs.

Benefits include:

Full domestic and international payment services.

Give your management team access to online

banking while remaining in complete control over

what they can see and do.

Customise your online banking screens to display

and group all accounts as required.

Maximise working capital efficiency with flexible

balance reporting and payment functionality.

Use advanced reporting capability to assist with

consistent financial management across all your

business accounts.

Clear statements available in multiple formats,

compatible with most accounting platforms.

Multi-layered fraud detection and prevention

technology.

24/7

Access to your company

accounts 24/7**, allowing

you to manage your

account securely whenever

and wherever you want.

* We don’t charge you for Mobile

Banking but your mobile operator

may charge you for certain services

such as downloading or using the

app, so please check with them.

Our app requires iOS 7.0 or above,

or Android 4.1 or above. Services

may be affected by phone signal

and functionality. Use of Mobile

Banking is subject to our Online for

Business Terms and Conditions.

** Occasionally we may need to

carry out essential maintenance,

resulting in some interruption to

service.

Page 20: Vijay Chouhan Lloyds Bank Local Banking SME 2016

LLOYDS BANK CARD SERVICES

20 Cardnet® is a registered trademark of Lloyds Bank plc.

Cardnet® is our merchant service solution designed

to make it easy for you to accept card payments,

whether you are getting started or switching

provider.

One of the UK’s leading card processors.

Accelerated settlement options via Faster

Payments.

Solutions that suit the way you trade: face-to-

face, online or on the telephone.

Reporting tools to support reconciliation and

visibility.

Support teams based in the UK.

Commercial Cards Cardnet

Access to our Commercial Cards and Specialist Card

Solutions provide you with key business benefits

supporting working capital and effective management of

business spend:

Convenient - Flexible - Control

Receive detailed statements to monitor spending.

Manage individual cardholder limits and revolve

balance on Business Credit Cards.

Online access via internet banking.

Up to 45 days interest free credit on Sterling

transactions.

Balances paid in full by Direct Debit.

Unlimited number of cardholders.

Worldwide acceptance.

Keep business expenses separate.

Automatically reclaim VAT with our MultiPay Card.

Page 21: Vijay Chouhan Lloyds Bank Local Banking SME 2016

21

PRIVATE BANKING

WEALTH MANAGEMENT

We provide a range of life, pensions and

investment solutions for personal

financial planning. These are aimed at

supporting clients in their long-term

financial planning.

PROTECT

We can help you develop a plan that

seeks to provide financial support should

the unexpected happen.

PRIVATE BANKING

We can support eligible clients with their

personal financial planning needs. Our

advisors can provide access to a range of

products and services across banking,

investment management, deposits,

mortgages*, unsecured lending*, estate

administration and tax services.

SPECIALIST SERVICES

Financial advice where required, to help you

manage your personal financial goals.

MANAGE

Keep track of your personal finances

alongside your business finances.

PERSONAL

Service from a Private Banking and

Advice Manager who works closely with

you to understand your needs and develop

a personalised plan to help you meet your

short and long-term financial goals.

Supporting your personal financial wellbeing alongside your business finances.

To take advantage of our Private Banking service, you’ll need to have at least £100,000 in savings and investments or a sole annual income of at least £100,000. Eligibility criteria

may apply for certain services and products through Private Banking; these will be fully discussed along with any fees or costs which may be applicable. Before any services or

products are provided to you we will explain what advice we can give and what products and services this covers, and any advice or product charges that apply and agree these

with you. *Lending is subject to status and application. Security may be required. Your home may be repossessed if you do not keep up repayments on your mortgage.

Page 22: Vijay Chouhan Lloyds Bank Local Banking SME 2016

PROTECTING YOUR BUSINESS – BUSINESS INSURANCE

22

Keeping your insurance programme aligned to your current business activities helps ensure you continue to have the

protection you need. We work alongside one of the largest insurance brokers Arthur J. Gallagher to support your

requirements.

Who are Arthur J. Gallagher?

One of the UK's leading

commercial retail insurance

brokers, arranging insurance for

most sizes and types of business.

Team of property experts

supported by a UK branch network

with the ability to offer a local

service.

Have access to a wide range

of leading insurers.

Conduct a technical audit on

your existing programme, ensuring

peace of mind that your assets

are protected adequately and

competitively priced.

Offer the ability to place cover at

short notice, utilising competitive

internal market facilities.

What they do:

A tailored service offering, based

upon your individual requirements

and circumstances.

With face to face technical and

specialist advice supported by

a risk management team.

Offering an integrated claims

proposition.

How they work:

Page 23: Vijay Chouhan Lloyds Bank Local Banking SME 2016

MOVING TO LLOYDS BANK

We have a dedicated team to support you every step of the way

when opening a new commercial bank account.

23

4: Review

A member of our team will be in touch to advise you that your account is live

and will ensure you have everything you need.

3: Implementation

We will confirm your account details. A member of our team will contact

you to set up internet and telephone banking.

2: Activation

A pack will be sent to you containing the information we have gathered and

suitable arrangements will be made with you to provide any further

documentation required.

1: Preparation

We will contact you at a convenient time to gather relevant information.

A DEDICATED

ACCOUNT SWITCHING TEAM

AND NAMED CONTACT

You will be provided with

a named contact and a direct line to

our dedicated team,

who will stay in touch with you to

ensure that everything goes

smoothly whilst your account

is being set up.

Page 24: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BUILDING BUSINESS RESILIENCE

24

SUPPORT FOR SMEs

Our website features information on business resilience,

the circular economy and the benefits of being a

sustainable business.

Use our policy writing guide and example templates

to prepare for contracts that require an environmental

or Corporate Social Responsibility (CSR) policy.

We will continue to develop our relationship managers’

knowledge on sustainability and share this knowledge

with our clients.

Sustainability and resilience are major considerations for businesses today. We are offering support to help

you become more resilient by identifying the potential risks and opportunities within your business.

Lloyds Bank fully understands the importance of

sustainability to businesses today and that’s why we have

made a commitment to support 10,000 SMEs to become

more resilient by planning and taking action on

sustainability by 2020. Use the tool to help you identify

opportunities to manage

resources in a sustainable way

and drive down costs. The tool

incorporates:

Easy ways to save money.

Managing fuel, energy and

transport.

Reducing water consumption.

Waste management.

Employee engagement.

Supply chain management.

Free Sustainability

Planning Tool Download posters, created with

the Energy Saving Trust, to drive

behaviour change within your

business. Six designs available.

Free Posters

For more information and to download the posters, visit:

lloydsbank.com/sustainability

Page 25: Vijay Chouhan Lloyds Bank Local Banking SME 2016

BACKING YOUR AMBITION RESPONSIBLY

25

£22m to be raised by 2020 through our charity of

the year to those in need in the local community.

1,800 mentors to be trained to support SMEs and

social entrepreneurs by 2017 through the

Business Finance Taskforce accredited

scheme. Meanwhile, we have supported over

900 SME businesses and 750 social

entrepreneurs through these schemes.

Lloyds Banking Group includes companies using brands including Lloyds Bank, Halifax and Bank of Scotland and their associated companies.

More information on Lloyds Banking Group can be found at lloydsbankinggroup.com

We are committed to a 7-point Helping

Britain Prosper Plan, supported by over

20 measurable metrics. These include:

For more information about our Helping Britain Prosper

Plan, please visit

lloydsbankinggroup.com/prosperplan

BBC Children in Need share the same goal as Lloyds Banking Group in

supporting communities across the UK and will be our Charity of the Year for 2015

and 2016. Colleagues will fundraise together with customers to ensure that

children and young people can have a safe, happy and secure childhood and the

chance to reach their potential.

£4m £10m 25,979

Invested in financial

and management

training since 2010.

Colleagues spent a day helping

local charities and community

organisations in 2015.

Over £4 million raised

so far for our Charity

of the Year BBC Children

in Need.

Page 26: Vijay Chouhan Lloyds Bank Local Banking SME 2016

26 26

BACKING YOUR AMBITION

WITH AN AWARD WINNING SERVICE

YEARS

FDs’ Excellence Awards supported by Real Business.

For more information, visit lloydsbank.com/bankoftheyear

BEST BANK (UK) 2013 – 15 Lloyds Banking Group was voted Best Bank (UK) in 2013,

2014, 2015 at the Euromoney Awards for Excellence.

BUSINESS BANK OF THE YEAR

2005 – 2016

We have been voted Business Bank of the Year at the

FDs’ Excellence Awards for the 12th year consecutively.

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IMPORTANT INFORMATION

This presentation is for information purposes only. It is intended as a summary only and whilst it contains some information about the potential risks and benefits

of various products and services it should not of itself form the basis for any investment decision. Whilst Lloyds Bank plc has exercised reasonable care in

preparing this presentation and any views or information expressed or presented are based on sources it believes to be accurate and reliable, no representation or

warranty, express or implied, is made as to the accuracy, reliability or completeness of the information with other information which you have received from us,

you should refer this to your Lloyds Bank relationship team for clarification.

If you have a hearing or speech impairment you can use Text Relay (previously Typetalk) or if you would prefer to use a Textphone, please feel free to call us on

0345 601 6909 (lines open 7am-8pm Monday-Friday and 9am-2pm Saturday).

Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Please note any data sent via email is not secure and could be read by others.

Lloyds Bank plc registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065. Telephone 0207 626 1500.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration

Number 119278. We subscribe to The Lending Code; copies of the Code can be obtained from lendingstandardsboard.org.uk

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Please note that due to FSCS and FOS eligibility criteria not all Business customers will be covered.

Invoice Finance, Asset Finance, Asset Based Lending and Debtor Protection facilities are provided by Lloyds Bank Commercial Finance. Payroll Finance facilities

are provided by Cash Friday. Lloyds Bank Commercial Finance and Cash Friday are trading names of Lloyds Bank Commercial Finance Ltd. Registered office:

No.1, Brookhill Way, Banbury OX16 3EL. Registered in England and Wales no.733011. Lloyds Bank Commercial Finance Limited is part of Lloyds Banking Group

and is authorised and regulated by the Financial Conduct Authority for activities relating to certain types of consumer credit which are regulated under the

Consumer Credit Act 1974 and by the Financial Services and Markets Act 2000. We are not deposit takers and are not regulated by the Prudential Regulation

Authority. The provision of credit or leasing services by us is subject to your meeting our Credit approval. Please ensure that you only apply for credit or leasing

services that you can comfortably afford.

Lloyds Bank Private Banking Limited. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2019697. Authorised by

the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 122626.

Lloyds Bank plc is an introducer to Arthur J. Gallagher Insurance Brokers Limited who arrange and administer Lloyds Bank Business Insurance Services

and source products from a panel of insurers.

Introductions will be made to selected companies within Lloyds Banking Group. Lloyds Banking Group includes companies using brands

including Lloyds Bank, Halifax and Bank of Scotland and their associated companies. More information on Lloyds Banking Group can be found at

lloydsbankinggroup.com

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