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The global player for Cloud Computing and SaaS

Feb 2010

Vincent DESVERONNIERES - EMEA CRM Sales Development Manager

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Agenda

• IT Imperatives & Cloud Trends

• Cloud Definition Refresher

• Oracle Cloud Offering• Oracle Cloud Offering

• Oracle SaaS Offering example

• Q&A

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IT Imperatives & Cloud Trends& Cloud Trends

CIO Technology AgendaCloud Computing and Virtualization are Top Priorities

Source: Gartner – Gartner Executive Program January 2010

Cloud Computing: Benefits and Challenges

Speed

CostQoS

Security

Benefits Challenges/Issues

Evo

Cost

Fit

Source: IDC eXchange, "IT Cloud Services User Survey, pt. 2: Top Benefits & Challenges," (http://blogs.idc.com/ie/?p=210), October 2, 2008

Cloud Layers

Applications delivered as a service

to end-users over the Internet

Platform

Applications

App development & deployment

platform delivered as a service over

Infrastructure

Platform platform delivered as a service over

the Internet

Server, storage and network

hardware and associated software

delivered as a service over the

Internet

Deployment ModelsPrivate, Public, Hybrid

Private PublicHybrid

Access restricted to single

enterprise

Access open to many

enterprises

Internet

Intranet

Intranet Intranet

Customer A

Customer B Customer C

Customer A

Customer B

Customer C

8

enterprise enterprises

•Greater Control

•More Secure

•Easier to Integrate, Less Latency

•CapEx and OpEx

���� Company-specific Processes

•Larger Economies of Scale

•Faster & Cheaper to Get Started

•OpEx Only

���� Common, Generic Processes

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Oracle Cloud Offering

Oracle CorporationSoftware. Hardware. Complete.

Oracle in Few Points

• Leader in Infrastructure with Sun

• Leader in Technology with DB et BEA

• Leader in Applications

• 105.000 employees

• Continuous Growth

• $143B of Market Cap.

• 11 years in the On Demand Market

10

• 11 years in the On Demand Market

Achieve the benefits of cloud

and address the concerns

The power of the Oracle product stack with the Flexibility and the Cost Advantages of

running a world-class cloud

Oracle Enterprise Cloud PlatformMost comprehensive in the industry

Horizontal Apps (e.g. EBS, PSFT, Siebel, CRM On Demand, JDE,

Hyperion, Agile,…)

Vertical Apps (e.g. Financial, Retail,

Health Science, Communications)

Third Party and Legacy Apps

Platform

Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit

Integration:SOA Suite

Security:Identity Mgmt

Process Mgmt:BPM Suite

User Interaction:

WebCenter

Configuration Mgmt

Lifecycle Management

Application PerformanceManagement

Application QualityManagement

Applications Cloud Management

Virtualization: Oracle VM

Servers

Storage

Operating Systems: Oracle Enterprise Linux, Solaris

Database Grid: Oracle Database, RAC, ASM, Partitioning,IMDB Cache, Active Data Guard, Database Security

Application Grid: WebLogic Server, Coherence, Tuxedo, JRockitManagement

SelfSelf--ServiceServiceAssembly BuilderAssembly Builder

ChargebackChargebackPolicyPolicy--based Resource based Resource

SchedulingSchedulingCapacity PlanningCapacity Planning

Infrastructure

Enterprise-Grade Cloud ManagementPowered by World-Class Oracle Products

Horizontal Apps

Vertical AppsThird Party and Legacy

Apps

Platform

Apps Grid

IntegrationSecurity Process Mgmt:

UserInteraction

Configuration Mgmt

Lifecycle Management

Application PerformanceManagement

Application Quality

ApplicationsCloud Management

Fusion MiddlewareConnects Oracle products seamlessly through open interfaces and pre-built integration (e.g., PIP, AIA, SOA)

Enterprise ManagerProactively monitors and manages the cloud’s software and infrastructure

Identity MgmtProtects against un-authorized access with authentication, single-sign-on, role mgmt and entitlement mgmt

VirtualizationServers

Storage

Operating System

Database

Apps GridApplication Quality

Management

SelfSelf--ServiceServiceAssembly BuilderAssembly Builder

ChargebackChargebackPolicyPolicy--based Resource based Resource

SchedulingSchedulingCapacity PlanningCapacity Planning

Infrastructure

Oracle Virtual Machine Speeds application deployments and maximizes server utilization

infrastructure including self-service

Database SecuritySecures customer data with encryption and masking, access control, and audit vault mgmt

Oracle GridEnables pooled capacity and dynamic capacity with Real Application Clusters (RAC)

Oracle Cloud – Unparalleled Depth & BreadthComplete and Expandable

Platform

Applications

CRM

Collab

HR

Procure

Finance

Insurance

Hub

Oracle

… …

Platform

Applications

CRM

Collab

HR

Procure

Finance

Clinical

Trials

Insurance

Hub

Other Providers

… …

Clinical

Trials

Infrastructure Infrastructure

• Comprehensive and integrated set of functional

apps supported

• Optimized solutions across the entire IT stack

• SaaS Players: Island solutions with limited ability

to support functional expansion (SaaS)

• IaaS/PaaS: Layer solutions without end-to-end

optimization

On Demand’s Flexible Deployment Options

SaaS@Oracle@Customer

On Premise

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Flexibly move and integrate between different models without changing a single line of code

OracleCustomerCustomerCustomer

Oracle

Oracle

Oracle

Oracle

Oracle

Oracle

Oracle

Customer Oracle

Customer

Customer

Customer

Customer

Software License

Software Mgmt

Infrastructure Mgmt

Data Center

Oracle Cloud – Built for Enterprise RequirementsSecure, Reliable, Integrated

Embassy-grade Security

• Virtual Private Clouds with guaranteed data segregation

Performance & Availability

• >99.9% uptime• Complete redundancy

Integration/Customization

• Linux-based open standard platformguaranteed data segregation

• Customizable security, including full data encryption and data masking

• Providing DoD and NIST compliant service levels in Secure Zone

• Complete auditability of system access and system changes (SAS70 and ISO certified)

• Complete redundancy• Multi-tier architecture • Sub-millisecond access time • Industry-leading IT mgmt tools, including Oracle virtual machines

• 24x7 multi-language support

platform

• Pre-defined integrations leveraging Oracle Middleware

• Customizations fully supported via proprietary customization assessment and remediation framework

Oracle SaaS OfferingCRM OnDemandCRM OnDemandThe Enterprise Grade solution

CRM SaaS Architecture – Commitment of A UNIQUE vendor

+ unique services associated

Shared Pods

Private Pods

Enterprise Grade SaaSFlexible & Reliable Deployment Options

@Customer

@ Oracle

@ your premises

Evolution vs changes in organization

On DemandOn Demand

On DemandOn Demand

Single Tenant Single Tenant EditionsEditions

�Oracle

On DemandOn Demand

@ Customer@ Customer

� Deploy at your site

�Oracle managed

Public CloudShared environments

@Oracle

Private Cloud Private environment

@Oracle

@Customer

�Oracle technology

�Oracle managed

� Shared

On DemandOn Demand

MultiMulti--Tenant Tenant Enterprise Enterprise EditionEdition

�Oracle technology

�Oracle managed

� Private

Enterprise Grade CRM On Demand

?

Secured solution

• Oracle Cloud is “enterprise graded”

• Leverage the unique Oracle experience and know-how in technology

?in technology

• Control of data securityMonitoring

Access Control

Encryption & Masking

Oracle Database VaultOracle Transparent Data Encryption

VPNDedicated circuit

Simplify and Gain Leverage with a ‘Complete CRM’ Solution

Siebel CRM Oracle Social CRM On DemandOracle CRM On Demand

Comprehensive Functionality

Deep Industry Support

Fully Customizable

•Feature-Rich SaaS Offering

•Easy to Use

•Fast to Deploy

•Highly Task-Focused

•Highly Collaborative

•Increase User Productivity

Integration (Oracle Application Integration Architecture)Integration (Oracle Application Integration Architecture)

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Keep in mind…

Why Cloud Computing with Oracle?Value Delivered.

Accelerated Time to Value

� Get Up and Running Faster

� Run Most Current Software

� Access Extended Value Add Services

Reduced Risk

� Access to unmatched Oracle expertise

� Proven Best Practices and Automation

� Security, Auditing, Governance, Standards

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Lower, Predictable Costs

� Pay for What You Use

� Global Sourcing Model to Optimize Costs

� Reduce Complexity, Avoid Capital Expense

Scalability and Choice

� Choice of Deployment Models

� Scalable, Proven Cloud Infrastructure

� Integration Platform