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Virginia’s Person Centered Planning
Process
The Five Steps of Planning
Sharing Information:
Listening
Choosing Partners:
Community
Planning Together: Abilities
Keeping Track:
Responsibility
Getting ready: Self-direction
Sharing Information
Listening
Sharing Information
and your actions.with your words
to what you tell us
We listen
We listento those who
know you best.
Sharing Information
Essential Information
Identifying Information
Address: 198 Evergreen Way Sex: M F Marital Status: S M
City/Zip: Any town, VA 24088 DOB: 09/05/1962
Home phone: 703-889-1258 SSN #: 215-58-9985
Cell phone: N/A Type of residence: Group Home
Work phone: N/A Primary language: English
Race: African American Caucasian Hispanic origin Hispanic Asian Other:
Emergency Contacts/Representation Phone: Fax: Email:
Guardian: N/A
address:
Family Member: Gloria Citizen703-664-
9887N/A [email protected]
address: 1008 Elm Street Any town, VA 24088
Authorized Representative: N/A
address:
Power of Attorney: N/A
address:
Emergency contact: Marshall Green703-889-
1258703-889-
address: 198 Evergreen Way Any town, VA 24088
Other:
address:
Needed to receive paid supports in Virginia.
Needed for assuring individuals health and safety.
Collected and maintained by a support coordinator.
Sharing Information
Essential Information
Essential Information
Sharing Information
Profile
Profile Questions Agenda Questions
What gifts and talents would you like to use more? share with others?
Home Living
2. What is your home like? What changes are needed and what other changes Might improve your living arrangement?
Would you like more or less independence? How?
4. Do you think that you have enough privacy?
Would you like more or less privacy? What would you like to change about your privacy?
5. Do you feel safe where you live? What changes might help you feel safer?
Community Living
What would make your community life better?
1. What are your gifts, talents and strengths?
Please provide a description of a good life for you.
Profile
3. Do you think that you have enough independence?
6. Tell us about the community where you live.
The Profile begins with your The Profile begins with your description of a good life.description of a good life.
Please provide a description of a good life for you.
Profile
Ask if someone who supports you has Ask if someone who supports you has training in person-centered thinking. training in person-centered thinking.
Tools are available to help us think in Tools are available to help us think in different ways, and to help us better different ways, and to help us better
understand.understand.
There are sample questions that can help.There are sample questions that can help.
Essential Information
Sharing Information
Profile questions help to describe you, your life and how you feel about it.
Agenda questions help to think about what needs improvement and better support.
Anyone you choose can help you complete your profile.
Profile
Home Living
Community LivingRelationships
Work and Alternates to Work
Contributions
Money
Transportation
Health and Safety
Learning
Focuses on our vision of what’s Focuses on our vision of what’s needed for a good life:needed for a good life:
Choosing Partners
Essential Information
Community
Profile
Choosing Partners
Essential Information
Partner List
Profile
Choosing PartnersThe people I want to help me plan: Contact information:
My Planning Partner:
Things to do with my planning partner:
Chosen support team and contact information.
Essential Information
Planning Partner
Partner List
Choosing Partners
Profile
My Planning Partner:
Things to do with my planning partner:
The Planning Partner.
Choosing Partners
Essential Information
Profile
A friend, family member or support provider to help you with the planning process.
Help with completing the profile, planning and arranging team meetings, checking in for changes.
Partner ListPlanning Partner
Getting Ready
Essential Information
Partner ListPlanning Partner Self-
direction
Profile
Getting Ready
Essential Information
Agenda
Partner ListPlanning Partner
Profile
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1.
2.
3.
4.
5.
Additional Topics:
6.
7.
Developed based on what the individual wants to accomplish and talk about.
Getting Ready
You choose the topics from your Profile.
Include improvements you need or want to make.
Additional topics to discuss with your team.
Essential Information
Profile
Agenda
Partner ListPlanning Partner
Getting Ready
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile
Personal TopicsTopics not for the meetingConsider each specific point identified in
the Profile that will NOT be on the agenda. Also consider what topics might be considered inappropriate or embarrassing for anyone in a group discussion and list below.
Action TakenDiscussion record, added to routine supports, plan
for achieving goals or health and safety supports.
Personal topics not added to the Planning agenda and how resolved:
Builds privacy into the process based on individual preference and common social norms.
Getting Ready
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile
Provides the option to do some planning with partners you want to support you with
personal topics.
Privacy with the issues you choose.
Getting Ready
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile A team planning process.
Selected and invited by you, with help from your
planning partner and support coordinator.
Essential Information
Planning Together
AgendaPersonal Topics
Partner ListPlanning Partner Abiliti
es
Profile
Essential Information
Profile
Partner ListPlanning PartnerAgendaPersonal Topics
Planning Together
Planning Together
Essential Information
Profile
Partner ListPlanning PartnerAgendaPersonal Topics
Agenda
Agenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.Personal Goals/Outcomes
1.
2.
3.
4.
5.
Additional Topics:
6.
7.
The first task at every planning meeting.
Planning Together
Providers who know your routine and
health and safety support needs based on
your essential information can come
with a list of supports to discuss.
Planning Together
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile
While some supports may not change from
year to year, how they are provided will
change based on your changing preferences.
Planning Together
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile
For each agenda item, the team
chooses at least one of four options for
each response.
Planning Together
Essential Information
AgendaPersonal Topics
Partner ListPlanning Partner
Profile
routine supports or
health and safety supports or
action plans or
a discussion record
Routine Supports
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1. Haircuts Routine Support
2. Transportation Routine Support
3. Walking and falling
4. YMCA
5. Lock on doorAdditional Topics:
6. Drive own car
7. Shopping Routine Support
Health/Safety Supports
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1. Haircuts Routine Support
2. Transportation Routine Support
3. Walking and falling Health/Safety
4. YMCA
5. Lock on doorAdditional Topics:
6. Drive own car
7. Shopping Routine Support
Action Plan
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1. Haircuts Routine Support
2. Transportation Routine Support
3. Walking and falling Health/Safety
4. YMCA Action Plan
5. Lock on doorAdditional Topics:
6. Drive own car
7. Shopping Routine Support
Action Plan Plan begin date: ________________ Action Plan #__________
Desired Outcome:
What would it take for anyone to achieve this outcome?
Supports currently in place:
Supports needed:
Support or Action StepsWho will do what to achieve this outcome?
Who’s Responsible How Often or By When
Comments:
Written as if it were happening and uses “anyone” as the standard.
Supports needed are then shared among team.
Action Plan
Discussion Record
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1. Haircuts Routine Support
2. Transportation Routine Support
3. Walking and falling Health/Safety
4. YMCA Action Plan
5. Lock on door Discussion RecordAdditional Topics:
6. Drive own car Discussion Record
7. Shopping Routine Support
Discussion Record (Completed for an agenda item when a plan may not be necessary)
Topic:
Discussion:
Decision:
A discussion record may or may not lead to a plan.
Discussion Record
AgendaAgenda ItemsDecided before planning meeting.
Action TakenDecided during planning meeting.
New experiences, successes and profile updates.
Personal Goals/Outcomes
1. Haircuts Routine Support
2. Transportation Routine Support
3. Walking and falling Health/Safety
4. YMCA Action Plan
5. Lock on door Discussion RecordAdditional Topics:
6. Drive own car Discussion Record
7. Shopping Routine Support
All responses are recorded on the agenda at the meeting.
Planning Together
Essential Information
AgendaPersonal TopicsAction Plan
Discussion RecordPlanning
Questions
Planning Partner
Partner List
Profile
Yes No
Individual Planning Questions
Does my plan match - (If any item is marked no, discuss at
the meeting).
What makes me happy?
My dreams?
People that I like?
Where I want to live?
Things I like to do?
Ways to travel?
Having my own money?
My checking account?
How I contribute?
New things I want to learn?
My work?
Support I need?
People who support me?
Yes NoTeam planning questions If any item is marked yes, please address at the planning meeting.
Are there any unfinished tasks from my plan that are not yet completed?
Are there any current actions and supports that are in conflict with what’s most important to me?
Are there any conflicts in my plan that create a health and safety concern?
Does any team member have an objection to any actions or supports in my plan?
Do I need financial planning or benefits counseling in order to maximize resources?
Am I at risk of exceeding financial resource limits?
Team Planning Questions
Planning Together
Profile
Essential Information
AgendaPersonal TopicsAction Plan
Discussion RecordPlanning
QuestionsAgreement
Partner ListPlanning Partner
Agreement PageSignatures of team members who agree to help me with my plans as decided this day:
Individual Date
Case Manager Date
Guardian/ Authorized Representative Date
Team Member Relationship Date
Team Member Relationship Date
Team Member Relationship Date
Team Member Relationship Date
Team Member Relationship Date
Names of team members who contributed to my plans and were not here for planning
Comments:
Planning Together
The Support Summary
Essential Information
Profile
AgendaPersonal TopicsAction Plan
Discussion Record
AgreementPlanning Questions
Support Summary
Partner ListPlanning Partner
Home Living Start/End Provided by
How Often?
How Long?
Weekly Total
Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…
01/01/08 Residential Provider
Daily 1 hour 7 hours
What have we learned or has changed with home living? 1
2
3
4
The Profile focus areas are found on the Support Summary and supports are based on the preferences and needs of the individual.
Home Living Start/End Provided by
How Often? How Long?
Weekly Total
Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…
01/01/08 Residential Provider
Daily 1 hour 7 hours
What have we learned or has changed with home living? 1
2
3
4
Providers record the start date and schedule.
Action Plan
Keeping Track
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Responsibility
Partner ListPlanning Partner
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
The Provider Support Summary Checklist
Support Summary Checklist
Partner ListPlanning Partner
The Provider Support Summary Checklist
Provider Support Summary ChecklistMonth: ___________ Year: _________ Provider: _________________ NPI: ___________ Date Revised ____________
Plan
How Often?
Routine Supports
Health and Safety Supports
Achieving Goals
Key:initials= support providedn = not provided by DSPc = chose not to participatea = absento = incident (see supporting documentation)
Signatures and initials of all responsible for providing supports:___________________________________ _________ ________ _____________________________________
________
___________________________________________ ________ _____________________________________ ________
Brief plan descriptions and plan numbers are copied from the Support Summary onto the checklist.
One per provider per month, updated when changes occur.
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
Support LogSupport Summary Checklist
Partner ListPlanning Partner
Support Log
Support Log for ____________________________Date Details
Support Log
When Supports are not provided as agreed, the reason is recorded on the Support Log.
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
Support Summary Checklist
Learning Log
Partner ListPlanning Partner
Support LogLearning Log
Learning LogDate What did the person do?
(what, where, when, how long?)What was there?(name of people supporting the person, friends and others)
What did you learn about what worked well? What did the person like about the activity? What needs to stay the same?
What did you learn about what didn’t work? What did the person not like about the activity? What needs to be different?
When changes are needed, the Learning Log helps team look more closely to identify what needs to change.
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
Support Summary Checklist
The ISP Change NoteISP Change Note
Partner ListPlanning Partner
Support LogLearning Log
Information
Individual:
Medicaid Number:
Provider:
Case Manager:
Start Date:Individual Support
Plan Dates: to
Instructions
1. Identify the desired outcome or outcomes that are changing.2. Indicate if the outcome was achieved.3. Describe changes needed or requested 4. Obtain signatures from the individual/guardian and all affected providers.5. Submit to case manager (with an ISAR if hours are changing) 10 days prior to start date. 6. Once signed by case manager, all affected providers update Provider Support Summary and Checklist.
Desired Outcome/s
Previous outcomes:Outcome Achieved? Changes/Additions (if any):
Mark is… Yes No
Mark is… Yes No
Describe changes:
ISP Change Note
Previous outcomes are replaced with newly chosen outcomes, an ISAR is included when hours change.
A team approach is needed.
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
Support Summary Checklist
Quarterly ReviewsISP Change
Note
Partner ListPlanning Partner
Support LogLearning Log
Quarterly Reviews
Home Living Start/End Provided by
How Often?
How Long?
Weekly Total
Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…
01/01/08 Residential Provider
Daily 1 hour 7 hours
What have we learned or has changed with home living?
1 Looking at all of Mark’s home living supports, we have learned that… 2
3
4
The quarterly review occurs directly on the Support Summary.
Home Living Start/End Provided by
How Often?
How Long?
Weekly Total
Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…
01/01/08END 2/19/08
Residential Provider
Daily 1 hour 7 hours
What have we learned or has changed with home living?
1 Looking at all of Mark’s home living supports, we have learned that…
02/19/08 Residential Provider
Daily 1.5 hours 10.5 hours
2
3
4If an ISP Change Note was approved during the quarter the box is checked and the totals are updated. Previous instructions are “ended.”
__________________________
M. Green 02/19/08
Action Plan
Profile
AgendaPersonal Topics
Discussion RecordPlanning
QuestionsAgreementSupport Summary
Essential Information
Keeping Track
Support Summary Checklist
ISP Change Note
Partner ListPlanning Partner
Support LogLearning Log
This concludes the planning process review.
You may contact your Community Resource Consultant with any
questions you have during the planning process.
Any questions?
Quarterly Reviews