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Virginia’s Person Centered Planning Process

Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

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Page 1: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Virginia’s Person Centered Planning

Process

Page 2: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

The Five Steps of Planning

Sharing Information:

Listening

Choosing Partners:

Community

Planning Together: Abilities

Keeping Track:

Responsibility

Getting ready: Self-direction

Page 3: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Sharing Information

Listening

Page 4: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Sharing Information

and your actions.with your words

to what you tell us

We listen

We listento those who

know you best.

Page 5: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Sharing Information

Essential Information

Identifying Information

Address: 198 Evergreen Way Sex: M F Marital Status: S M 

City/Zip: Any town, VA 24088 DOB: 09/05/1962 

Home phone: 703-889-1258 SSN #: 215-58-9985 

Cell phone: N/A Type of residence: Group Home 

Work phone: N/A Primary language: English 

Race: African American Caucasian Hispanic origin Hispanic Asian Other:      

Emergency Contacts/Representation Phone: Fax: Email:

Guardian: N/A                  

address:      

Family Member: Gloria Citizen703-664-

9887N/A [email protected]

address: 1008 Elm Street Any town, VA 24088

Authorized Representative: N/A                  

address:      

Power of Attorney: N/A                  

address:      

Emergency contact: Marshall Green703-889-

1258703-889-

[email protected]

address: 198 Evergreen Way Any town, VA 24088

Other:                  

address:      

Page 6: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Needed to receive paid supports in Virginia.

Needed for assuring individuals health and safety.

Collected and maintained by a support coordinator.

Sharing Information

Essential Information

Page 7: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Sharing Information

Profile

Profile Questions Agenda Questions

What gifts and talents would you like to use more? share with others?

Home Living

2. What is your home like? What changes are needed and what other changes Might improve your living arrangement?

Would you like more or less independence? How?

4. Do you think that you have enough privacy?

Would you like more or less privacy? What would you like to change about your privacy?

5. Do you feel safe where you live? What changes might help you feel safer?

Community Living

What would make your community life better?

1. What are your gifts, talents and strengths?

Please provide a description of a good life for you.

Profile

3. Do you think that you have enough independence?

6. Tell us about the community where you live.

Page 8: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

The Profile begins with your The Profile begins with your description of a good life.description of a good life.

Please provide a description of a good life for you.

Profile

Page 9: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Ask if someone who supports you has Ask if someone who supports you has training in person-centered thinking. training in person-centered thinking.

Tools are available to help us think in Tools are available to help us think in different ways, and to help us better different ways, and to help us better

understand.understand.

There are sample questions that can help.There are sample questions that can help.

Page 10: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Sharing Information

Profile questions help to describe you, your life and how you feel about it.

Agenda questions help to think about what needs improvement and better support.

Anyone you choose can help you complete your profile.

Profile

Page 11: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Home Living

Community LivingRelationships

Work and Alternates to Work

Contributions

Money

Transportation

Health and Safety

Learning

Focuses on our vision of what’s Focuses on our vision of what’s needed for a good life:needed for a good life:

Page 12: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Choosing Partners

Essential Information

Community

Profile

Page 13: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Choosing Partners

Essential Information

Partner List

Profile

Choosing PartnersThe people I want to help me plan: Contact information:

My Planning Partner:

Things to do with my planning partner:

Chosen support team and contact information.

Page 14: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Planning Partner

Partner List

Choosing Partners

Profile

My Planning Partner:

Things to do with my planning partner:

The Planning Partner.

Page 15: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Choosing Partners

Essential Information

Profile

A friend, family member or support provider to help you with the planning process.

Help with completing the profile, planning and arranging team meetings, checking in for changes.

Partner ListPlanning Partner

Page 16: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

Essential Information

Partner ListPlanning Partner Self-

direction

Profile

Page 17: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

Essential Information

Agenda

Partner ListPlanning Partner

Profile

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1.

2.

3.

4.

5.

Additional Topics:

6.

7.

Developed based on what the individual wants to accomplish and talk about.

Page 18: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

You choose the topics from your Profile.

Include improvements you need or want to make.

Additional topics to discuss with your team.

Essential Information

Profile

Agenda

Partner ListPlanning Partner

Page 19: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile

Personal TopicsTopics not for the meetingConsider each specific point identified in

the Profile that will NOT be on the agenda. Also consider what topics might be considered inappropriate or embarrassing for anyone in a group discussion and list below.

Action TakenDiscussion record, added to routine supports, plan

for achieving goals or health and safety supports.

Personal topics not added to the Planning agenda and how resolved:

Builds privacy into the process based on individual preference and common social norms.

Page 20: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile

Provides the option to do some planning with partners you want to support you with

personal topics.

Privacy with the issues you choose.

Page 21: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Getting Ready

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile A team planning process.

Selected and invited by you, with help from your

planning partner and support coordinator.

Page 22: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Planning Together

AgendaPersonal Topics

Partner ListPlanning Partner Abiliti

es

Profile

Page 23: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Profile

Partner ListPlanning PartnerAgendaPersonal Topics

Planning Together

Planning Together

Page 24: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Essential Information

Profile

Partner ListPlanning PartnerAgendaPersonal Topics

Agenda

Agenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.Personal Goals/Outcomes

1.

2.

3.

4.

5.

Additional Topics:

6.

7.

The first task at every planning meeting.

Planning Together

Page 25: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Providers who know your routine and

health and safety support needs based on

your essential information can come

with a list of supports to discuss.

Planning Together

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile

Page 26: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

While some supports may not change from

year to year, how they are provided will

change based on your changing preferences.

Planning Together

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile

Page 27: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

For each agenda item, the team

chooses at least one of four options for

each response.

Planning Together

Essential Information

AgendaPersonal Topics

Partner ListPlanning Partner

Profile

Page 28: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

routine supports or

health and safety supports or

action plans or

a discussion record

Page 29: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Routine Supports

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1. Haircuts Routine Support

2. Transportation Routine Support

3. Walking and falling

4. YMCA

5. Lock on doorAdditional Topics:

6. Drive own car

7. Shopping Routine Support

Page 30: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Health/Safety Supports

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1. Haircuts Routine Support

2. Transportation Routine Support

3. Walking and falling Health/Safety

4. YMCA

5. Lock on doorAdditional Topics:

6. Drive own car

7. Shopping Routine Support

Page 31: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1. Haircuts Routine Support

2. Transportation Routine Support

3. Walking and falling Health/Safety

4. YMCA Action Plan

5. Lock on doorAdditional Topics:

6. Drive own car

7. Shopping Routine Support

Page 32: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan Plan begin date: ________________ Action Plan #__________

Desired Outcome:

What would it take for anyone to achieve this outcome?

Supports currently in place:

Supports needed:

Support or Action StepsWho will do what to achieve this outcome?

Who’s Responsible How Often or By When

Comments:

Written as if it were happening and uses “anyone” as the standard.

Supports needed are then shared among team.

Action Plan

Page 33: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Discussion Record

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1. Haircuts Routine Support

2. Transportation Routine Support

3. Walking and falling Health/Safety

4. YMCA Action Plan

5. Lock on door Discussion RecordAdditional Topics:

6. Drive own car Discussion Record

7. Shopping Routine Support

Page 34: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Discussion Record (Completed for an agenda item when a plan may not be necessary)

Topic:

Discussion:

Decision:

A discussion record may or may not lead to a plan.

Discussion Record

Page 35: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

AgendaAgenda ItemsDecided before planning meeting.

Action TakenDecided during planning meeting.

New experiences, successes and profile updates.

Personal Goals/Outcomes

1. Haircuts Routine Support

2. Transportation Routine Support

3. Walking and falling Health/Safety

4. YMCA Action Plan

5. Lock on door Discussion RecordAdditional Topics:

6. Drive own car Discussion Record

7. Shopping Routine Support

All responses are recorded on the agenda at the meeting.

Page 36: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Planning Together

Essential Information

AgendaPersonal TopicsAction Plan

Discussion RecordPlanning

Questions

Planning Partner

Partner List

Profile

Yes No

Individual Planning Questions

Does my plan match - (If any item is marked no, discuss at

the meeting).

What makes me happy?

My dreams?

People that I like?

Where I want to live?

Things I like to do?

Ways to travel?

Having my own money?

My checking account?

How I contribute?

New things I want to learn?

My work?

Support I need?

People who support me?

Page 37: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Yes NoTeam planning questions If any item is marked yes, please address at the planning meeting.

Are there any unfinished tasks from my plan that are not yet completed?

Are there any current actions and supports that are in conflict with what’s most important to me?

Are there any conflicts in my plan that create a health and safety concern?

Does any team member have an objection to any actions or supports in my plan?

Do I need financial planning or benefits counseling in order to maximize resources?

Am I at risk of exceeding financial resource limits?

Team Planning Questions

Page 38: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Planning Together

Profile

Essential Information

AgendaPersonal TopicsAction Plan

Discussion RecordPlanning

QuestionsAgreement

Partner ListPlanning Partner

Agreement PageSignatures of team members who agree to help me with my plans as decided this day:

Individual Date

Case Manager Date

Guardian/ Authorized Representative Date

Team Member Relationship Date

Team Member Relationship Date

Team Member Relationship Date

Team Member Relationship Date

Team Member Relationship Date

Names of team members who contributed to my plans and were not here for planning

Comments:

Page 39: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Planning Together

The Support Summary

Essential Information

Profile

AgendaPersonal TopicsAction Plan

Discussion Record

AgreementPlanning Questions

Support Summary

Partner ListPlanning Partner

Page 40: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Home Living Start/End Provided by

How Often?

How Long?

Weekly Total

Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…

01/01/08 Residential Provider

Daily 1 hour 7 hours

What have we learned or has changed with home living? 1

2

3

4

The Profile focus areas are found on the Support Summary and supports are based on the preferences and needs of the individual.

Page 41: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Home Living Start/End Provided by

How Often? How Long?

Weekly Total

Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…

01/01/08 Residential Provider

Daily 1 hour 7 hours

What have we learned or has changed with home living? 1

2

3

4

Providers record the start date and schedule.

Page 42: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Keeping Track

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Responsibility

Partner ListPlanning Partner

Page 43: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

The Provider Support Summary Checklist

Support Summary Checklist

Partner ListPlanning Partner

Page 44: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

The Provider Support Summary Checklist

Provider Support Summary ChecklistMonth: ___________ Year: _________ Provider: _________________ NPI: ___________ Date Revised ____________

Plan

How Often?

Routine Supports

Health and Safety Supports

Achieving Goals

Key:initials= support providedn = not provided by DSPc = chose not to participatea = absento = incident (see supporting documentation)

Signatures and initials of all responsible for providing supports:___________________________________ _________ ________ _____________________________________

________

___________________________________________ ________ _____________________________________ ________

Brief plan descriptions and plan numbers are copied from the Support Summary onto the checklist.

One per provider per month, updated when changes occur.

Page 45: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

Support LogSupport Summary Checklist

Partner ListPlanning Partner

Support Log

Page 46: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Support Log for ____________________________Date Details

Support Log

When Supports are not provided as agreed, the reason is recorded on the Support Log.

Page 47: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

Support Summary Checklist

Learning Log

Partner ListPlanning Partner

Support LogLearning Log

Page 48: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Learning LogDate What did the person do?

(what, where, when, how long?)What was there?(name of people supporting the person, friends and others)

What did you learn about what worked well? What did the person like about the activity? What needs to stay the same?

What did you learn about what didn’t work? What did the person not like about the activity? What needs to be different?

When changes are needed, the Learning Log helps team look more closely to identify what needs to change.

Page 49: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

Support Summary Checklist

The ISP Change NoteISP Change Note

Partner ListPlanning Partner

Support LogLearning Log

Page 50: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Information

Individual:

Medicaid Number:

Provider:

Case Manager:

Start Date:Individual Support

Plan Dates: to

Instructions

1. Identify the desired outcome or outcomes that are changing.2. Indicate if the outcome was achieved.3. Describe changes needed or requested 4. Obtain signatures from the individual/guardian and all affected providers.5. Submit to case manager (with an ISAR if hours are changing) 10 days prior to start date. 6. Once signed by case manager, all affected providers update Provider Support Summary and Checklist.

Desired Outcome/s

Previous outcomes:Outcome Achieved? Changes/Additions (if any):

Mark is… Yes No

Mark is… Yes No

Describe changes:

ISP Change Note

Previous outcomes are replaced with newly chosen outcomes, an ISAR is included when hours change.

A team approach is needed.

Page 51: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

Support Summary Checklist

Quarterly ReviewsISP Change

Note

Partner ListPlanning Partner

Support LogLearning Log

Quarterly Reviews

Page 52: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Home Living Start/End Provided by

How Often?

How Long?

Weekly Total

Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…

01/01/08 Residential Provider

Daily 1 hour 7 hours

What have we learned or has changed with home living?

1 Looking at all of Mark’s home living supports, we have learned that… 2

3

4

The quarterly review occurs directly on the Support Summary.

Page 53: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Home Living Start/End Provided by

How Often?

How Long?

Weekly Total

Morning Routine: Mark likes to wake up at 7:30am each morning by his alarm clock. He likes to shave before breakfast and needs physical support to do so. He…

01/01/08END 2/19/08

Residential Provider

Daily 1 hour 7 hours

What have we learned or has changed with home living?

1 Looking at all of Mark’s home living supports, we have learned that…

02/19/08 Residential Provider

Daily 1.5 hours 10.5 hours

2

3

4If an ISP Change Note was approved during the quarter the box is checked and the totals are updated. Previous instructions are “ended.”

__________________________

M. Green 02/19/08

Page 54: Virginia’s Person Centered Planning Process. The Five Steps of Planning Sharing Information: Listening Choosing Partners: Community Planning Together:

Action Plan

Profile

AgendaPersonal Topics

Discussion RecordPlanning

QuestionsAgreementSupport Summary

Essential Information

Keeping Track

Support Summary Checklist

ISP Change Note

Partner ListPlanning Partner

Support LogLearning Log

This concludes the planning process review.

You may contact your Community Resource Consultant with any

questions you have during the planning process.

Any questions?

Quarterly Reviews