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Virtual Teams: Concepts and Competencies in e-Learning
Course #: VC.050606
Instructor: Matt Carbone
November 17th 2005
Virtual Course Simulation:Y75.1060 -Classroom Management and Expectation Setting in the Virtual Classroom @ NYU
2
Welcome – Pre-Session Info
Please use the following to
communicate when using
Centra:
• Step out button – if you need
to leave the session
• Hand button – to raise your
hand to be called on to talk
• Check button – Agree and say
yes
• X button – disagree - say
“no”
• Laugh and clap as applicable
3
Agenda – Virtual Teams
1. Basics About Virtual Teams
2. Group Breakout Activity
3. Personality types & Management Concepts
4. Review of Assignment 1
5. Overview of Assignment 2
4
Basics About Virtual Teams:Purpose & Benefits - Examples
• Organization-wide projects
• Team members can be in different locations
or time zones
• Cost savings on travel
• A need to reduce time-to-market
(Modified: Source: David Gould, Ed.D. 2004)
5
Basics About Virtual Teams:Types of Teams or Groups - Examples
Project or Task groups
• School/University or Business
Command groups
• Sales or SWAT Team
Friendship groups
• Online Chat
Interest groups
• Stocks, Music, TV, Movies, Sports
(Modified: Source: David Gould, Ed.D. 2004)
This course will focus on Project and Task based virtual teams
6
Basics About Virtual Teams:Concepts and Competencies - Examples
Organization • Hold an initial F2F session with the team• Managing the size of the team and team member selection
Communicating• Hold periodic F2F meetings to maintain team cohesiveness
• Establish code of conduct and protocols ASAP
Collaborating• Use collaboration tools that allow for visualization - screen sharing
Group Dynamics• Building trust, integrity, commitments, roles and responsibility
• Individual differences and time zones
7
Group Activity: Breakout
Groups* (Randomly selected for this activity):
Group A Group B Group C Group D
Williams Sumner Long Minneford
Mehta Greenberg Judge Metter
Rainford Ciano Flores-Overton Griffin
Boots-Ebenfeld
* Random groups will be assigned by the Centra system so you may not be in the group above.
8
Group Activity:Instructions
Group Dynamics : With your assigned group (A, B, C or D) – Breakout.
Part A: Decide on a team or nickname for your group, for example, The Tuscan Beanies, The Blue Angels or keep your existing group name – let the group decide.
Part B: Briefly, describe why you selected the nickname. Did the group agree unanimously on the nickname or by majority? How did you choose the spokesperson or note taker for this activity?
5+ Minutes! – please elected a spokesperson within your group to announce the nickname for your group when we resume the class.
9
Personality types and Management Concepts
Personality types:Carl Jung and Myers Briggs Type Indicator (MBTI)• Extroversion (E) versus Introversion (I)
• Sensing (S) versus iNtuition (N)
• Thinking (T) versus Feeling (F)
• Judging (J) versus Perceptive (P)
Information on each of the personality types:http://www.nwlink.com/~donclark/hrd/learning/styles.html
Virtual Group Management:Based on a specific project balancing a team member’s skills, knowledge and attitude helps to manage roles and responsibilities for the overall project.
10
Virtual Teams: Questions
11
Review of Assignment 1
Insights from Article 1: Collaborating in Cyberspace: The Dynamics of Virtual
Groups
• Ideal group size = 5 to 7 members
• Roles: leaders, participants
• Social Stages: Inception, Problem Solving, Conflict
resolution, and execution
• Frustration and Trust factors
12
Review of Assignment 1
Insights from Article 2:Learning Technologists - Virtual Community Practitioners
• Group Identities: Trainers, Consultants, Support
Specialist, Project Managers
• Types of communities: Virtual Teams, Learning
communities or Community Practice
• The good, bad and the ugly – netiquette and setting the
tone
13
Overview of Assignment 2
Got Milk? Got Personality?Learn about your personality type. We will be looking at the first dimension - Extroversion (E) & Introversion (I) in a future class to explore how types may assist in the balance and performance of group activities.
FREE: Personality type test:HUMANMETRICS Jung Typology Test – Click on the "Do it“ button and then the “Score it” button. http://www.humanmetrics.com/cgi-win/JTypes1.htm
14
Assignment 2 – Instructions
Got Milk? Got Personality?
1. Take the test - Are you ? • Extroversion (E) versus Introversion (I)
• Sensing (S) versus iNtuition (N)
• Thinking (T) versus Feeling (F)
• Judging (J) versus Perceptive (P)
2. 2-3 sentences - about your type
3. 2-3 sentences - if you agree or disagree with the
findings
E-mail me the above: 1*, 2 & 3 by the due date
* You are only required to send me your first indicator - Extrovert (E) or an Introvert (I). As an option you can send me your full personality type indicator.
15
Thank you!
Questions?
If you have any questions,
please send me an e-mail.
Reminder: Check the Virtual College for updates